FULL MANUAL HW-MS6500 Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.
SAFETY INFORMATION SAFETY WARNINGS •• To prevent injury, this apparatus must be securely attached to the floor/wall in TO REDUCE THE RISK OF ELECTRIC SHOCK, DO accordance with the installation instructions. NOT REMOVE THE COVER (OR BACK). •• This product contains chemicals known to the NO USER-SERVICEABLE PARTS ARE INSIDE. State of California to cause cancer and birth REFER SERVICING TO QUALIFIED SERVICE defects or other reproductive harm. PERSONNEL.
Important Safety Instructions •• Reorienting or relocating the receiving antenna. Read these operating instructions carefully •• Increasing the separation between the before using the unit. Follow all the safety equipment and receiver. •• Connecting the equipment to an outlet that is on a different circuit than the radio or TV. instructions listed below. Keep these operating instructions handy for future reference. 1. Read these instructions. •• Consulting the dealer or an experienced 2.
12. Use only with the cart, stand, 2. During thunderstorms, disconnect the AC tripod, bracket, or table plug from the wall outlet. Voltage peaks due specified by the manufacturer, to lightning could damage the unit. or sold with the apparatus. 3. Do not expose the unit to direct sunlight or When a cart is used, use caution when other heat sources. This could lead to moving the cart/apparatus combination to overheating and cause the unit to avoid injury from tip-over. malfunction. 13.
ABOUT THIS MANUAL The user manual has two parts: this simple paper USER MANUAL and a detailed FULL MANUAL you can download. USER MANUAL See this manual for safety instructions, product installation, components, connections, and product specifications. FULL MANUAL You can access the Full Manual on Samsung’s on-line customer support center by scanning the QR code. To see the manual on your PC or mobile device, download the manual in document format from the website. (http://www.samsung.
CONTENTS 01 Checking the Components 2 Inserting Batteries before using the Remote Control (AA batteries X 2) -------------------------- 2 02 03 Product Overview 3 Front Panel / Right Side Panel of the Soundbar -------------------------- 3 Bottom Panel of the Soundbar -------------------------- 4 Connecting the Soundbar Connecting Electrical Power 04 05 06 5 -------------------------- 5 Connecting to your TV 7 Method 1.
07 08 09 Using the Remote Control 20 How to Use the Remote Control -------------------------- 20 Adjusting the Soundbar volume with a TV remote control -------------------------- 23 Using the Hidden Buttons -------------------------- 24 Output specifications for the different sound effect modes -------------------------- 24 Installing the Wall Mount 25 Installation Precautions -------------------------- 25 Wallmount Components -------------------------- 25 Assembling the
01 CHECKING THE COMPONENTS SMART MODE Surround SOUND MODE VOL BASS SOUNDBAR Soundbar Main Unit Holder-Cable (AH61-04173A) Remote Control / Batteries (AH59-02759A) Holder-Foot (2EA) (AH96-04069A) Power Cord (Main Unit) Optical Cable (AH39-00779A) (3903-001188) Screw-Machine (for Holder-Foot : 2 EA) (for Holder-Cable : 1 EA) (6001-001961) •• For Soundbar wall mounting components, see page 25. •• See page 27 for instructions on how to use the Holder-Cable.
02 PRODUCT OVERVIEW Front Panel / Right Side Panel of the Soundbar Position the product so that the Right Side of the Soundbar SAMSUNG logo is located on the top. Display Displays the product’s status and current mode. -/+ (Volume) Button Adjusts the volume. •• When adjusted, the volume level appears on the Soundbar’s front display. (Source) Button Selects the source input mode. Input mode Display Optical Digital input D.IN ARC (HDMI OUT) input D.
•• When you plug in the AC cord, the power button will begin working in 4 to 6 seconds. •• When you turn on this unit, there will be a 4 to 5 second delay before it produces sound. •• If you want to enjoy sound only from the Soundbar, you must turn off the TV’s speakers in the Audio Setup menu of your TV. Refer to the owner’s manual supplied with your TV. Bottom Panel of the Soundbar POWER OUT (For TV) 100V-240V ac 4-1.
HDMI IN Inputs digital video and audio signals simultaneously using an HDMI cable. Connect to the HDMI output of an external device. HDMI OUT (TV-ARC) Connect to the HDMI (ARC) jack on a TV. Wi-Fi SETUP / SPK ADD Connect to a wireless network (Wi-Fi) via the Samsung Multiroom app. •• When disconnecting the power cable of the AC/DC power adaptor from a wall outlet, pull the plug. Do not pull the cable.
•• The POWER OUT jack is used to provide power to a Samsung TV mounted on the wall POWER OUT (For TV) 100V-240V ac 4-1.66A MAX 400W using a Wall Mount Kit (WMN300SB - not supplied). •• The POWER OUT jack can connect only to Samsung TVs that use a 2-pin power cord and consume 400 W or less. (Connecting the jack to a device that consumes more than 400 W POWER OUT (For TV) 100V-240V ac 4-1.66A MAX 400W POWER IN POWER IN may damage the Soundbar or cause a malfunction.
04 CONNECTING TO YOUR TV Hear TV sound from your Soundbar through wired or wireless connections. •• When the Soundbar is connected to a Samsung smart TV released in 2017 or later, the Soundbar can be controlled using the TV’s remote control. –– This function also allows you to use the TV menu to adjust the sound field and various settings as well as the volume and mute. Method 1.
3. Press the Left button on the remote control for 5 seconds to turn Auto Power Link on or off. •• Auto Power Link is set to ON by default. (To turn off this function, turn off Auto Power using the Soundbar.) •• Depending on the connected device, Auto Power Link may not function. •• This function is only available in the “D.IN” mode. Connecting a TV using an HDMI Cable Bottom of the Soundbar Connect to the HDMI IN (ARC) port of your TV.
•• If “TV ARC” does not appear in the display window of the Soundbar main unit, confirm that the cable is connected to the correct port. •• Use the volume buttons on the TV’s remote control to change the volume of the Soundbar. NOTES •• HDMI is an interface that enables the digital transmission of video and audio data with just a single connector. •• If the TV provides an ARC port, connect the HDMI cable to the HDMI IN (ARC) port. •• We recommend you use a coreless HDMI cable if possible.
If the device fails to connect •• If the previously connected Soundbar listing (e.g. “[AV] Samsung Soundbar MSxxxx”) appears in the list, delete it. •• In “BT” mode, press and hold the (Source) button for more than 5 seconds on the right side panel of the Soundbar or on the remote control to switch to “BT PAIRING” mode. Then, select “[AV] Samsung Soundbar MSxxxx” from the TV’s search list.
Connecting via Wi-Fi Pre-connection Checklist 1. Confirm that your Samsung smart TV was released after 2014. This function is compatible only with Samsung smart TVs released after 2014. 2. Make sure your Wireless router (Wi-Fi) is ready and working. 3. Make sure that the TV is connected to the Wireless router (your Wi-Fi network). Step 1 : Connecting the Soundbar to Wi-Fi 1. Press the (Source) button on the right side of the Soundbar or on the remote control to select “WIFI” mode.
Step 2 : Configuring Settings on the TV •• If the TV disconnects from your wireless network after you change the input source to the Soundbar, use the TV menu to connect the TV to the network again. For TVs released in 2017 1. Home menu Settings ( ) Sound Sound Output Select [AV] Soundbar MSxxxx (Wi-Fi) 2. The Soundbar outputs TV sound. For TVs released in 2016 1. Home menu Settings ( ) Sound Sound Output Select [AV] Samsung Soundbar MSxxxx (Wi-Fi) 2. The Soundbar outputs TV sound.
05 CONNECTING AN EXTERNAL DEVICE Connect to an external device via a wired or wireless network to play the external device’s sound through the Soundbar.
Connecting using an HDMI Cable Bottom of the Soundbar External Device HDMI IN HDMI OUT HDMI Cable (not supplied) HDMI OUT (TV-ARC) HDMI IN (ARC) HDMI Cable (not supplied) HDMI Right Side of the Soundbar 1. Connect an HDMI cable (not supplied) from the HDMI IN jack on the back of the product to the HDMI OUT jack on your digital device. 2. Connect an HDMI cable (not supplied) from the HDMI OUT (TV-ARC) jack on the back of the product to the HDMI IN jack on your TV. 3.
06 CONNECTING A MOBILE DEVICE Method 1. Connecting via Bluetooth When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of cabling. •• You cannot connect more than one Bluetooth device at a time. Bluetooth device The initial connection 1. Press the (Source) button on the right side panel or on the remote control, and then select “BT”. 2. Change “BT” to “BT PAIRING”.
What are the BT READY and BT PAIRING statuses? •• BT READY : In this mode, you can search for previously connected TVs or connect to the Soundbar from a previously connected mobile device. •• BT PAIRING : In this mode, you can connect to a new device. (While in “BT” mode, press and hold the (Source) button for more than 5 seconds on the right side of the Soundbar or on the remote control.) NOTES •• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
Disconnecting the Bluetooth device from a Soundbar You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device’s user manual. •• The Soundbar will be disconnected. •• When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display “BT DISCONNECTED” on the front display. Disconnecting the Soundbar from the Bluetooth device Press the (Source) button on the right side panel or on the remote control, and then change to any mode except “BT”.
Method 2. Connecting via Wi-Fi (Wireless Network) •• Connect a single Soundbar to Wi-Fi to access a variety of music streaming services and Internet radio. Connect multiple Soundbars to Wi-Fi to use grouped playback or stereo sound mode. •• To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the Samsung Multiroom app is required. Mobile device The initial connection 1. Press the (Source) button on the right side of the Soundbar or on the remote control to select “WIFI” mode.
Installing an additional Soundbar when Samsung wireless speakers are already in use 1. On the Home screen of the Samsung Multiroom app, select Settings ( ) at the top, and then select “Add Speaker” 2. To connect the Soundbar to 2 Samsung wireless speakers and configure a surround sound system, follow the steps shown below. (You cannot set up a surround sound system using one audio device and one Soundbar.) XX Touch to go to the list of all speakers. YY Touch on the right of the Soundbar model name.
07 USING THE REMOTE CONTROL How to Use the Remote Control Turns the Soundbar on and off. Power You can select from TREBLE, SYNC, REAR LEVEL, or REAR SPEAKER ON/OFF. Sound Control •• To adjust the TREBLE volume, select Sound Control TREBLE, and then use the •• SMART MODE Surround SOUND MODE VOL BASS Surround Surround •• SOUNDBAR SOUND MODE SOUND MODE •• VOL VOL ENG - 20 •• Up/Down buttons to adjust the volume within the -6 to +6 range.
The Surround Sound function adds depth and a sense of space to sound. SMART Each time MODEyou press this button, ON and OFF alternate. SMART • • ON : Play sound over all the speakers. MODE •• OFF : You can hear the sound of the original source channel from several speakers. Surround Surround Surround SOUND MODE SOUND MODE SOUND MODE VOL •• DRC (Dynamic Range Control) Lets you apply dynamic range control to Dolby Digital tracks.
Press the indicated areas to select Up/Down/Left/Right. Up/Down/ SMART MODE Surround Left/Right Press Up/Down/Left/Right on the button to select or set functions. SOUND MODE •• Repeat To use the repeat function, press the Up button. VOL •• Music Skip Press the Right button to select the next music file. Press the Left button to select the previous music file. BASS •• Anynet+ / Auto Power Link You can turn Anynet+ and Auto Power Link on or off.
BA SS Push the button up or down to adjust the volume. •• Mute Press the VOL button to mute the sound. Press it again to unmute the sound. Adjusting the Soundbar volume with a TV remote control Use the TV menu to set the TV speaker on a Samsung TV to external speakers. (For more information, see the TV’s user manual.) •• After installing the Soundbar, you can adjust the Soundbar’s volume using the IR remote control that came with a Samsung TV.
Using the Hidden Buttons Hidden Button Reference page Remote Control Button Function Surround TV remote control On/Off page 23 BT Paring page 15 p (Play / Pause) Auto Power Down On/Off (AUX mode) page 21 Left Auto Power Link ON/OFF page 7 Right Anynet+ ON/OFF page 22 7 Band EQ page 24 DRC ON/OFF (Standby) page 24 (Source) (Sound Control) SOUND MODE Output specifications for the different sound effect modes Effect Input Bluetooth POWER Surround Except Surround speakers Includ Sur
08 INSTALLING THE WALL MOUNT Wallmount Components 450mm Installation Precautions Wall Mount Guide (AH63-04369B) •• Install on a vertical wall only. •• Do not install in a place with high temperature or humidity. •• Verify whether the wall is strong enough to support the product’s weight. If not, reinforce Holder-Screw (2 EA) Screw (2EA) (AH61-04110A) (6001-001202) the wall or choose another installation point.
2. Align the Paper Template’s Center Line with 5. Push a screw (not supplied) through each the center of your TV (if you are mounting Holder-Screw, and then screw each screw the Soundbar below your TV), and then fix firmly into a support screw hole. the Wall Mount Guide to the wall using tape. •• If you are not mounting below a TV, place the Center Line in the center of the installation area. 6.
Assembling the Holder-Cable 7. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the Bracket-Wall Mounts on the Holder-Screws on the wall. As shown in the image, use the supplied ScrewMachine to fix the Holder-Cable to the Soundbar, and then use the Holder-Cable to organize any cables. HDMI IN OUT HDMI C) (TV-AR 8. Slide the Soundbar down as shown below so that the Bracket-Wall Mounts rest securely IN L AUDIO DIGITA AL) (OPTIC LESS WIRE V ac 100V-240 6A 4-1.
Installing the Holder Foot If you are not mounting the Soundbar on the wall, use the 2 provided screws to attach the 2 Holder 09 SOFTWARE UPDATE Feet to the bottom of the Soundbar as shown below. When the Soundbar is connected to the Internet, •• Note that the stands of certain Samsung TVs are designed to provide a fixed place for the Soundbar. To finalize the installation of the software updates automatically occur even when the Soundbar is turned off.
10 TROUBLESHOOTING Refer to the table below if this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864). The unit will not turn on. Is the power cord plugged into the outlet? ;; Connect the power plug to the outlet. A function does not work when the button is pressed.
Cannot connect to the TV. If connected via a wired network ;; Check if the cable is connected correctly. (Check the port name to make sure that the cable is connected to the correct port.) (See the corresponding page regarding each connection method) ;; Press the (Source) button on the right side of the Soundbar or on the remote control to check if the mode is correct. If connected via a wireless network ;; Connected via Bluetooth 1.
11 LICENSE 12 OPEN SOURCE LICENSE NOTICE For further information on Open Sources used in Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories. For DTS patents, see http://patents.dts.com. this product, please visit the website: http://opensource.samsung.com 13 IMPORTANT NOTES ABOUT SERVICE Manufactured under license from DTS Licensing Limited.
14 SPECIFICATIONS AND GUIDE Specifications GENERAL Weight 14.3 lbs (6.5 kg) Dimensions (W x H x D) 45.7 x 3.1 x 6.6 inches Operating Temperature Range +41°F to +95°F (+5°C to +35°C) Operating Humidity Range 10 % ~ 75 % (1160.0 x 80.0 x 168.0 mm) 1080p, 1080i, 720p, 576p, 480p HDMI Video 2160p@24/25/30Hz 4:4:4 2160p@60/50Hz 4:2:0 Speaker Woofer x6, Tweeter x 3, 4ohm Supported play formats (DTS 2.0 sound is played in DTS format.
LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of: One (1) Year Parts and Labor* (*90 Days Parts and Labor for Commercial Use) This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States.
The party responsible for product compliance: Samsung Electronics Co., LTD. America QA lab of Samsung 19 Chapin Rd. Building D, Pine Brook, New Jersey 07058 QUESTIONS OR COMMENTS? COUNTRY IN THE US CALL 1-800-SAMSUNG (726-7864) OR VISIT US ONLINE AT WRITE www.samsung.com/us/support Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660 © 2017 Samsung Electronics Co., Ltd. All rights reserved.