e-Manual
Table Of Contents
- Contents
- Guide
- Connections
- Remote Control and Peripherals
- About the Samsung Smart Remote
- About the Samsung Smart Remote (The Frame)
- About the Samsung Smart Remote (The Sero)
- Connecting the Samsung Smart Remote to the TV
- Controlling External Devices with a Samsung Remote Control - Using the Universal Remote
- Using Anynet+ (HDMI-CEC)
- Controlling the TV with a Keyboard, Mouse, or Gamepad
- Entering Text using the On-Screen Virtual Keyboard
- Smart Features
- TV Viewing
- Using the Guide
- Recording Programs
- Using the instant and schedule recording options from the Guide screen
- Using the instant and schedule recording options while watching a program
- Scheduling a video recording after entering the date and time
- Managing the schedule recording list
- Viewing recorded programs
- Setting up a schedule recording start
- Setting Up a Schedule Viewing
- Using Timeshift
- Buttons and functions available while recording a program or Timeshift
- Using the Channel List
- Editing channels
- Using a Personal Favorites List
- TV-Viewing Support Functions
- Changing the broadcast signal
- Scanning for available channels
- Using Program Rating Lock
- Restricting Viewing to Specific Channels
- Configuring advanced broadcasting settings
- Scanning all digital channels
- Fine-tuning analog broadcasts
- Choosing an appropriate video input color
- Configuring advanced broadcasting audio settings
- Showing TVkey Interface menu
- Checking digital channel signal info and strength
- Picture and Sound
- System and Support
- Using the Time Functions and the Timers
- Using the Auto Protection Time and Energy Saving Functions
- Updating the TV's Software
- Audio and Video Functions for the Visually or Hearing Impaired
- Running the accessibility functions
- Running Accessibility Shortcuts
- Enabling voice guides for the visually impaired
- Changing the volume, speed, and pitch and the TV background volume of the Voice Guide
- The TV screen is turned off but audio continues
- White text on black background (high contrast)
- Setting the screen to black and white
- Inverting the screen color
- Enlarging the font (for the visually impaired)
- Learning about the remote control (for the visually impaired)
- Learning about the TV menu
- Showing captions
- Selecting the caption language
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Enlarging the sign language screen for the hearing impaired
- Configuring the repeat settings for remote control buttons
- App for the Visually Impaired (SeeColors App)
- Using Voice Assistants on TV
- Using Other Functions
- Running Data Service Automatically
- Precautions and Notes
- Before Using the Recording and Timeshift Functions
- Read Before Using Apps
- Read Before Using the Internet Function
- Read Before Playing Photo, Video, or Music Files
- Limitations to the use of photo, video, and music files
- Supported subtitles
- Supported image formats and resolutions
- Supported music formats and codecs
- Supported video codecs (QLED TV, The Serif, The Frame, The Sero)
- Supported video codecs (Q60T model, TU8 series)
- Supported video codecs (Q700T series or higher)
- Read After Installing the TV
- Supported Resolutions for UHD Input Signals
- Resolutions for Input Signals supported by Q700T series or higher
- Supported Resolutions for FreeSync(VRR)
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Supported Resolutions for HDBT
- Read Before Using Bluetooth Devices
- Licenses
- Troubleshooting
- FAQ
- Accessibility Guidance
Remote Control Issues
When the remote control isn't working, these steps may help resolve the problem.
The problem Try this!
The remote control does
not work.
The connection between the Samsung Smart Remote and the TV may be lost.
Point the Samsung Smart Remote at the front of the TV, and then press and hold the
and
buttons simultaneously for 3 seconds or more.
Also, if the remote control is not working or slow, the batteries might be low or dead. If this
is the case, replace the batteries. Alkaline batteries are recommended for longer battery
life.
The remote control
batteries run out quickly.
The batteries may be consumed quickly if the remote control is used very frequently or the
Voice Wake-up function is turned on.
You can extend the battery life by turning off the Voice Wake-up function.
• Explore Now Settings Voice Wake-up
The Voice Wake-up function may not be supported depending on the model or
geographical area.
External devices cannot be
operated with the TV
remote control.
Check the cable connection between the TV and external devices.
When the symptom persists, set it manually in Source Universal Remote
Universal Remote Setup.
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