User’s Guide SCX-340x/340xW Series SCX-340xF/340xFW Series SCX-340xFH/340xHW Series BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
BASIC 1. Introduction 3.
BASIC 5.
1. Introduction This chapter provides information you need to know before using the machine.
Key benefits Environmentally friendly Convenience • To save toner and paper, this machine supports Eco feature (see "Eco printing" on page 56). • Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key on the keyboardG(see "Easy Capture Manager" on page 267). • To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 228).
Key benefits Wide range of functionality and application support • Using the USB cable or a network cable - You can connect and set various wireless network settings using a USB cable or a network cable. • Using the Wi-Fi Direct - You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature. • Supports various paper sizes (see "Print media specifications" on page 109).
Features by models Some features and optional goods may not be available depending on model or country.
Features by models Software SCX-340x Series SCX-340xW Series SCX-340xF Series SCX-340xFW Series SCX-340xHW Series SCX-340xFH Series PS printer driver XPS printer drivera Direct Printing Utility Samsung Easy Printer Manager Scan to PC settings Fax to PC settings Samsung Printer Status Smart Panel AnyWeb Print SyncThru™ Web Service (SCX-340xW Series only) (SCX-340xFW/ SCX-340xHW Series only) (SCX-340xW Series only) (SCX-340xFW/ SCX-340xHW Series o
Features by models SCX-340x Series SCX-340xW Series SCX-340xF Series SCX-340xFW Series SCX-340xHW Series SCX-340xFH Series Twain scan driver WIA scan driver Samsung Scan Assistant Software Scan SmarThru 4 SmarThru Office a. For XPS driver, it is only supported for Windows through the Samsung website (www.samsung.com) ( : Included, Blank: Not available) 1.
Features by models Variety feature Features Hi-Speed USB 2.0 SCX-340x Series SCX-340xW Series SCX-340xF Series SCX-340xFW Series SCX-340xHW Series SCX-340xFH Series Network Interface Ethernet 10/100 Base TX wired LAN (SCX-340xFW/SCX340xHW Series only) (SCX-340xW Series only) (SCX-340xFW/SCX340xHW Series only) Eco printingGOControl panel) Duplex (2-sided) printing (Manual)b Network Interface 802.
Features by models Features Fax SCX-340x Series SCX-340xW Series SCX-340xF Series SCX-340xFW Series SCX-340xHW Series SCX-340xFH Series Multi-send Delay send Priority send Duplex send Secure receive Duplex print Send/ Receive forward - fax Send/ Receive forward - email Send/ Receive forward - server Scan Scanning to email Scanning to SMB server Scanning to FTP server Duplex scan Scan to PC
Features by models Copy Features SCX-340x Series SCX-340xW Series SCX-340xF Series SCX-340xFW Series SCX-340xHW Series SCX-340xFH Series ID card copying Reduced or enlarged copying Collation Poster Clone Book 2-up/4-up Adjust background Margin shift Edge erase Gray enhance Duplex copy a. Depending on your country, wireless LAN card may not be available. For some counties, only 802.11 b/g can be applied.
Useful to know The machine does not print. A paper jam has occurred. • Open the print queue list and remove the document from the list (see "Canceling a print job" on page 53). • Open and close the scan unit (see "Front view" on page 21). • Remove the driver and install it again (see "Installing the driver locally" on page 30). • Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 94).
About this user’s guide This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user’s guide are explained in the glossary chapter. • All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.
Safety information These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 4 Operating environment Warning 3 Important safety symbols Do not use if the power cord is damaged or if the electrical outlet is not grounded.
Safety information 5 Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. Operating method Caution This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing. Burns could occur. It can cause damage to the machine.
Safety information Do not block or push objects into the ventilation opening. Caution This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. This machine's power reception device is the power cord. To switch off the power supply, remove the power cord from the electrical outlet.
Safety information 7 Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger. Otherwise, it can cause damage to the machine, and could result in electric shock or fire. Do not put a cover over the machine or place it in an airtight location, such as a closet. If the machine is not well-ventilated, this could result in fire. Do not overload wall outlets and extension cords.
Safety information Keep the power cable and the contact surface of the plug clean from dust or water. When storing supplies such as toner cartridges, keep them away from children. Otherwise, this could result in electric shock or fire. Toner dust can be dangerous if inhaled or ingested. • Do not remove any covers or guards that are fastened with screws. Using recycled supplies, such as toner, can cause damage to the machine. • Fuser units should only be repaired by a certified service technician.
Machine overview 9 Accessories Power cord Quick installation guide Software CDa Handsetb Misc. accessoriesc a. The software CD contains the print drivers, user’s guide, and software applications. b. Handset model only (see "Features by models" on page 7). c. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1.
Machine overview 10 Front view • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 2 Control panel 8 Scanner glass 3 Handle 9 Scan unita b 4 Tray 10 Inner cover 5 Tray handle 11 Toner cartridge 6 Output support a. Close the scanner lid before opening the scan unit. b. Be careful not to pinch your fingers.
Machine overview Type B 2 1 2 3 Document feeder guide cover Document feeder output tray 12 13 Scanner glass Paper width guide on a document feeder 4 Document feeder output support 14 5 Control panel 15 Document feeder input tray 6 Handle 16 Handseta 7 Tray 17 Scan unitb c 8 Tray handle 18 Inner cover 9 Output support 19 Toner cartridge 10 Output tray Document feeder input support 3 4 10 9 8 5 6 7 11 13 14 12 16 15 a.
Machine overview Type B 11 Rear view • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 1 2 Type A 3 4 5 1 1 USB port 2 Network porta 3 Extension telephone socket (EXT.) 4 Telephone line socket (LINE) 5 Power receptacle 2 a. SCX-340xFW/ SCX-340xHW Series only. 1 USB port 2 Power receptacle 1.
Control panel overview • This control panel may differ from your machine depending on its model. There are various types of control panels. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 1 2 Eco Turn into eco mode to reduce toner consumption and paper usage when pc-printing only (see "Eco printing" on page 56). WPSa Configures the wireless network connection easily without a computer (see "Using the WPS button" on page 159).
Control panel overview 4 ID Copy Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "ID card copying" on page 60). Power Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds. Front LED When the LED lights on, place the front side of an ID card facing down on the scanner glass (see "ID card copying" on page 60).
Control panel overview 13 2 Type B a WPS Configures the wireless network connection easily without a computer (see "Using the WPS button" on page 159). Press this button and the display will Print Screen? on the display screen. If you want to print only the active screen, select the Active. If you want to print the whole screen, select Full. • Print Screen can only be used in the Windows and Macintosh operating systems. Print Screen • You can only use this function with USBconnected machine.
Control panel overview 4 Power 5 6 7 8 9 Fax Copy Scan Menu Left/ Right Arrows Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds. 17 Switches to Scan mode. Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 33). Scrolls through the options available in the selected menu and increases or decreases values. 11 Sends you back to the upper menu level.
Control panel overview 14 Adjusting the control panel Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). 1.
Turning on the machine 1 Connect the machine to the electricity supply first. Turn the switch on if the machine has a power switch. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). 2 Power is turned on automatically. For SCX-340x/SCX-340xW Series, press (Power) button on the control panel. If you want to turn the power off, press and hold (Power) button for about 3 seconds. 1.
Installing the driver locally A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 144). • If you are a Macintosh or Linux operating systems user, refer to the "Installation for Macintosh" on page 134 or "Installation for Linux" on page 136.
Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 16 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall. 3 4 Follow the instructions in the installation window. Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 30). 1.
2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options.
Menu overview The control panel provides access to various menus to set up the machine or use the machine’s functions. 6 Press (Stop/Clear) to return to the ready mode. Items • This function is not supported for SCX-340x/SCX-340xW Series (see "Control panel overview" on page 24). Fax Feature Options Darkness Dark+1- Dark+5 • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
Menu overview Items Fax Feature (Continue) Options Priority Send Forward Fax Items Fax Setup (Continue) Options Receiving Receive Mode Ring To Answer Stamp RCV Name PC RCV Start Code Secure Receive Off Auto Reduction On Discard Size Print Junk Fax Setup Add Page DRPD Modea Cancel Job Fax Setup Sending Change Default Redial Times Redial Term Resolution Darkness Contrast Prefix Dial Scan Size ECM Mode Auto Report Send Report Off Image TCR Dial Modea On Copy Feature Scan Size Reduce
Menu overview Items Copy Feature Options Contrast (Continue) Normal Dark+1- Dark+5 Original Type Layout Items Copy Setup Options Change Default Scan Size Copies Light+5- Light+1 Copy Collation Text Reduce/Enlarge Text/Photo Darkness Photo Contrast Normal 2-Up Original Type Adjust Bkgd. 4-Up ID Copy Poster Copy Clone Copy Adjust Bkgd. Off Auto Enhance Lev.1 Enhance Lev.2 Erase Lev.1- Erase Lev.4 2.
Menu overview Items System Setup Options Items Machine Setup Machine ID System Setup (Continue) Fax Number Sound/ Volume Key Sound Alarm Sound Date & Time Speaker Clock Mode Ringer Language Report All Report Power Save Configuration Wakeup Event Supplies Info. System Timeout Address Book Altitude Adj. Fax Send Auto Continue Paper Setup Options b Fax Sent Paper Mismatch Fax Received Paper Substit.b Schedule Jobs Toner Save Junk Fax Eco Settings Network Conf.
Menu overview Items System Setup (Continue) Network c Options Clear Setting All Settings Fax Setup TCP/IP (IPv4) Network c (Continue) Options Wireless Wi-Fi ON/OFF Wi-Fi Direct Copy Setup WPS Setting System Setup WLAN Setting Network Setupc WLAN Default Address Book WLAN Signal Fax Sent Clear Setting Fax Received Network Conf. DHCP BOOTP Static TCP/IP (IPv6) Items a. b. c. d. This option may not be available depending on your country.
Machine’s basic settings If your machine has +/- buttons on the control panel, (see "Control panel overview" on page 24): You can set the machine’s settings by using the Device Settings in 6DPVXQJ (DV\ 3ULQWHU 0DQDJHU program or Machine section in Printer Settings Utility program. 3 Select the option you want, then press OK. • Language: change the language that is displayed on the control panel. • Date & Time: When you set the time and date, they are used in delay fax and delay print.
Machine’s basic settings • Power Save: When you are not using the machine for a while, use this feature to save power. • See "Setting the paper size and type" on page 47. • See "Setting up the fax address book" on page 223. • When you press the power button, start printing, or a fax is received, the product will wake up from the power saving mode. • Press (Menu) > System Setup > MachineGSetupG>GWakeup EventG >GButton Press >GOn on the control panel.
Media and tray This chapter provides information on how to load print media into your machine. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. 2 Tray overview To change the size, you need to adjust the paper guides. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine. • Using inflammable print media can cause a fire.
Media and tray 3 Loading paper in the tray 2 Flex or fan the edge of the paper stack to separate the pages before loading papers. 3 Place the paper with the side you want to print facing up. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). 1 Open the tray. Then, adjust the tray size to the media size you are loading (see "Tray overview" on page 40)U 1 2 2.
Media and tray • Do not push the paper width guide too far causing the media to warp. • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled. • If you do not adjust the paper width guide, it may cause paper jams. 4 Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to bend. 5 When you print a document, set the paper type and size for the tray (see "Setting the paper size and type" on page 47).
Media and tray 4 5 Manual feeding in the tray The tray can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 109). To feed manually in the tray, click the below: See "Loading paper in the tray" on page 41. Printing on special media The table below shows the special media usable in tray. The media is also shown in the Printing Preferences.
Media and tray Types Traya Bond Color CardStock Labels Envelope Preprinted Cotton Recycled Archive To print an envelope, place it as shown in the following figure. • a. The paper types available manual feeding in tray. ( : Included, Blank: Not available) When selecting envelopes, consider the following factors: - Weight: should not exceed 90 g/m2 otherwise; jams may occur. - Construction: should lie flat with less than 6 mm curl and should not contain air.
Media and tray • Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope. Labels To avoid damaging the machine, use only labels designed for use in laser printers. 1 2 Acceptable Unacceptable • Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the machine’s fusing temperature for 0.1 second about 170°C (338 °F).
Media and tray • Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine. Preprinted paper • Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged. When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed.
Media and tray 6 Setting the paper size and type After loading paper in the paper tray, set the paper size and type using the control panel buttons. If your has machine for RVTGbuttons on the control panel (see "Control panel overview" on page 24): You can set the machine’s settings by using the Device Settings in 6DPVXQJ (DV\ 3ULQWHU 0DQDJHU program or Machine section in Printer Settings Utility program. 5 Press (Stop/Clear) to return to ready mode.
Media and tray 7 8 Using the output support The surface of the output tray may become hot if you print a large number of pages at once. Make sure that you do not touch the surface, and do not allow children near it. Preparing originals • Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches). • Do not attempt to load the following s of paper, in order to prevent paper jam, low print quality and machine damage.
Media and tray 9 Loading originals 1 Lift and open the scanner lid. You can use the scanner glass or the document feeder to load an original for copying, scanning, and sending a fax. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). On the scanner glass Using the scanner glass, you can copy or scan originals. You can get the best scan quality, especially for colored or gray-scaled images.
Media and tray 2 Place the original face down on the scanner glass. Align it with the registration guide at the top left corner of the glass. • Be careful not to break the scanner glass. You may get hurt. • Do not put hands while closing the scanner lid. The scanner lid may fall on your hands and get hurt. • Do not look the light from inside of the scanner while copying or scanning. It is harmful to eyes.
Media and tray 2 Flex or fan the edge of the paper stack to separate the pages before loading originals. 3 Load the original face up into the document feeder input tray. Make sure that the bottom of the original stack matches the paper size marked on the document input tray. 4 Adjust the document feeder width guides to the paper size. Dust on the document feeder glass may cause black lines on the printout. Always keep the glass clean (see "Cleaning the machine" on page 80). 2.
Basic printing For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 228). 3 Select your machine from the Select Printer list. 4 The basic print settings including the number of copies and print range are selected within the Print window. 10 Printing If you are a Macintosh or Linux operating systems user, refer to the Advanced Guide (see "Macintosh printing" on page 236 or "Linux printing" on page 237).
Basic printing 11 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( • ) in the Windows task bar. You can also cancel the current job by pressing (Stop/Clear) on the control panel. 2.
Basic printing 12 Opening printing preferences 4 Click Properties or Preferences. • The Printing Preferences window that appears in this user’s guide may differ depending on the machine in use. • When you select an option in Printing Preferences, you may see a warning mark or . An mark means you can select that certain option but it is not recommended, and an mark means you cannot select that option due to the machine’s setting or environment. 1 2 3 Open the document you want to print.
Basic printing Using a favorite setting Select more options and click (Update), settings will be added to the Presets you made. To use a saved setting, select it from the Presets dropdown list. The machine is now set to print according to the settings you have selected. The Presets option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use.
Basic printing 14 • The settings set from the machine’s driver override the settings on the control panel. Eco printing • Accessing menus may differ from model to model (see "Accessing the menu" on page 33). The Eco function cuts toner consumption and paper usage. The Eco function allows you to save print resources and lead you to eco-friendly printing. • It may be necessary to press OK to navigate to lower-level menus for some models.
Basic printing • 3 Select Temp.: Follow the settings from Syncthru™ Web Service or 6DPVXQJ (DV\ 3ULQWHU 0DQDJHU. Before you select this item, you must set the eco function in SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco > Settings) or 6DPVXQJ (DV\ 3ULQWHU 0DQDJHU (Device Settings > Eco). Result simulator - Default Eco: The machine is set to Default Eco mode.
Basic copying For special printing features, refer to the Advanced Guide (see "Copy menu" on page 191). 3 If you want to customize the copy settings including Reduce/Enlarge, Darkness, Contrast, Original Type, and more by using the control panel buttons (see "Changing the settings for each copy" on page 58). 4 Enter the number of copies using the arrow or number keypad, if necessary.
Basic copying • If you press the (Stop/Clear) button twice while setting the copy options, all of the options you have set for the current copy job will be canceled and returned to their default status. Or, they will automatically return to their default status after the machine completes the copy in progressU • Accessing menus may differ from model to model (see "Accessing the menu" on page 33). 1 Select (copy) > control panel. 2 Select the option you want and press OK.
Basic copying 1 Select (copy) > control panel. 2 Select the option you want and press OK. (Menu) > Copy Feature > Original Type on the • Text: Use for originals containing mostly text. • Text/Photo: Use for originals with mixed text and photographs. If texts in the printout is blurry, select Text to get the clear texts. • 3 To select from the predefined copy sizes Select (copy) > the control panel. 2 3 Select the option you want and press OK.
Basic copying The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original. This feature is helpful for copying a small-sized item such as business card. 4 Press (Start). Your machine begins scanning the front side and shows Place Back Side and Press [Start]. If your machine has +/- buttons on the control panel, the Back LED on the control panel lights on.
Basic copying • If you do not press the copied. (Start) button, only the front side will be • If the original is larger than the printable area, some portions may not be printed. 2.
Basic scanning For special scanning features, refer to the Advanced Guide (see "Scan features" on page 242). If you see Not Available message, check the port connectionSGor select Enable Scan from Device Panel in 5COUWPI 'CU[ 2TKPVGT /CPCIGT ! Switch to advanced mode ! Scan to 2% Settings. 18 Basic Scanning 3 Default setting is My Documents. This is the normal and usual procedure for scanning originals. This is a basic scanning method for USB-connected machine.
Basic faxing 19 • This function is not supported for SCX-340x/SCX-340xW Series (see "Control panel overview" on page 24). • For special faxing features, refer to the Advanced Guide (see "Fax features" on page 253). Preparing to fax Before you send or receive a fax, you need to connect the supplied line cord to your telephone wall jack (see "Rear view" on page 23). Refer to the Quick Installation Guide how to make a connection.
Basic faxing 4 Enter the destination fax number (see "Keypad letters and numbers" on page 222). 5 Press (Start) on the control panel. The machine starts to scan and send the fax to the destinations. • If you want to send a fax directly from your computer, use Samsung Network PC Fax (see "Sending a fax in the computer" on page 254). • When you want to cancel a fax job, press machine starts transmission.
Basic faxing 1 2 3 4 5 8 Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 49). Select When you have finished entering fax numbers, select No at the Another No.? prompt and press OK. The machine begins sending the fax to the numbers you entered in the order in which you entered them. (fax) on the control panel. Multi send report is printed after sending faxes.
Basic faxing Resolution • The default document settings produce good results when using typical textbased originals. However, if you send originals that are of poor quality, or contain photographs, you can adjust the resolution to produce a higher quality fax. 1 Select panel. 2 Select the option you want and press OK. (fax) > (Menu) > Fax Feature > Resolution on the control • Standard: Originals with normal sized characters.
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.
Ordering supplies and accessories Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service. 3.
Available supplies When supplies reach the end of their life spans, you can order the followings of supplies for your machine: Type Toner cartridge Average yielda Approx. 1,500 pages Part name MLT-D101S a. Declared yield value in accordance with ISO/IEC 19752. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size. Depending on the options, percentage of image area and job mode used, the toner cartridge’s lifespan may differ.
Available maintenance parts To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”. Maintenance parts are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below.
Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Samsung toner cartridge. Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions.
Storing the toner cartridge 3 Estimated cartridge life Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size. For example, if you print a lot of graphics, the consumption of the toner is higher and you may need to change the cartridge more often. 3.
Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Status LED blinks red. In the case of machine with a Toner LED, it blinks orange. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.
Redistributing toner 2 1 3.
Replacing the toner cartridge Click this link to open an animation about replacing a toner cartridge. • Shake the toner cartridge thoroughly, it will increase the initial print quality. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
Replacing the toner cartridge 3.
Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. • If your has machine for RVTGbuttons on the control panel (see "Control panel overview" on page 24): In ready mode, press and hold (Stop/Clear) button for about 6 seconds, then release. A supplied Information report prints out.
Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. If your has machine for RVTGbuttons on the control panel (see "Control panel overview" on page 24): You can set the machine’s settings by using the Device Settings in 6DPVXQJ (DV\ 3ULQWHU 0DQDJHU program or Machine section in Printer Settings Utility program.
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
Cleaning the machine 5 Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. • Do not touch the green area of the toner cartridge.
Cleaning the machine 2 1 3.
Cleaning the machine 6 Cleaning the pickup roller • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). 3.
Cleaning the machine 7 Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed. • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. • Illustrations on this user’s guide may differ from your machine depending on its options or models.
Cleaning the machine 3 Wipe the surface of the scanner until it is clean and dry. 4 1 3 2 1 2 3 4 4 Scanner lid Scanner glass Document feeder glass White bar Close the scanner lid. 3.
Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine securely. 3.
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 88 • Clearing original document jams 89 • Clearing paper jams 94 • Understanding the status LED 98 • Understanding display messages 100 This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.
Tips for avoiding paper jams By selecting the correct media s, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 40). • Do not remove paper from the tray while your machine is printing. • Flex, fan, and straighten paper before loading. • Do not use creased, damp, or highly curled paper. • Do not mix papers in a tray.
Clearing original document jams When an original document jams in the document feeder, a warning message appears on the display. To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals. 4.
Clearing original document jams 1 Original paper jam in front of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10). 4.
Clearing original document jams 2 Original paper jam inside of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10). 4.
Clearing original document jams 4.
Clearing original document jams 3 Original paper jam in exit area of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). • This troubleshooting may not be available depending on model or optional goods (see "Front view" on page 21). 1 2 Remove any remaining pages from the document feeder. Gently remove the jammed paper from the document feeder. 4.
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 4 In tray Click this link to open an animation about clearing a jam. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). 4.
Clearing paper jams 5 Inside the machine Click this link to open an animation about clearing a jam. • The fuser area is hot. Take care when removing paper from the machine. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21). 4.
Clearing paper jams 2 1 4.
Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4.
Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country (see "Control panel overview" on page 24). • To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 100).
Understanding the status LED LED ( Status ) WPSb ( ) Power Eco Tonerb Blue Description Blinking The machine is connecting to a wireless network. On The machine is connected to a wireless networkG(see "Wireless network setup" on page 156). Off The machine is disconnected from a wireless network. On The machine is in power save mode. Off The machine is in ready mode or machine’s power is off. On Eco mode is on. Blue The default setting of Eco mode is 2-up and toner save.
Understanding display messages Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary. • This function is not supported for SCX-340x/SCX-340xW Series. You can resolve the error with the guideline from the computers’s Printing Status or Smart Panel program window (see "Using Samsung Printer Status" on page 276 or "Using Smart Panel" on page 278).
Understanding display messages 7 Toner-related messages Message Install Toner Meaning Suggested solutions A toner cartridge is not installed. Install a toner cartridge. The toner cartridge you have installed is not for your machine. Install a Samsung-genuine toner cartridge, designed for your machine. Small amount of toner is left in the indicated cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for a replacement.
Understanding display messages Message Replace new cartridge Meaning Suggested solutions The indicated toner cartridge has almost reached its estimated cartridge life. • You can choose Stop or Continue as shown on the control panel. If you select Stop, the printer stops printing and you cannot print any more without changing the cartridge. If you select Continue, the printer keeps printing but the printing quality cannot be guaranteed.
Understanding display messages 8 Tray-related messages Message Meaning Suggested solutions Jam or empty • Paper has jammed in the paper feed area. • Clear the jam (see "In tray" on page 94). Door open&close • There is no paper in tray. • Load paper in tray (see "Loading paper in the tray" on page 41). 9 Network-related messages Message Network Problem: Meaning Suggested solutions IP Conflict The network IP address you have set is being used by someone else.
Understanding display messages 10 Misc. messages Message Door Open Meaning Suggested solutions The cover is not securely latched. Close the cover until it locks into place. Door of scanner is open. The document feeder cover is not securely latched. Close the cover until it locks into place. Error [error number] The machine unit cannot be controlled. Reboot the power and try the printing job again. If the problem persists, please call for service. The scanner is locked. Reboot the power.
5. Appendix This chapter provides product specifications and information concerning applicable regulations.
Specifications 1 General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Items Dimension Width x Length x Height Description SCX-340x Series 389 x 274 x 249 mm (15.31 x 10.79 x 9.80 inches) SCX-340xW Series SCX-340xF Series 402 x 293 x 296 mm (15.83 x 11.54 x 11.65 inches) SCX-340xFW Series SCX-340xFH/ SCX-340xHW Seriesa Weight Machine with consumables SCX-340x Series 6.3 Kg (13.
Specifications Items Noise Levelb Ready mode Less than 26 dB (A) Print mode Less than 50 dB (A) Copy mode Scanner glass Less than 50 dB (A) Document feeder Less than 51 dB (A) Scanner glass Less than 52 dB (A) Document feeder Less than 54 dB (A) Scan mode Temperature Humidity Power ratingc Power consumption Description Operation 10 to 32°C (50 to 89.
Specifications Items Wirelessd a. b. c. d. Module Description T77H262 Dimensions and weight are measured without a handset. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing. See the rating label on the machine for the correct voltage (V), frequency (hertz) and of current (A) for your machine. Wireless models only (see "Features by models" on page 7). 5.
Specifications 2 Print media specifications Print media weight/Capacitya Type Size Dimensions Tray Plain paper Letter 216 x 279 mm (8.5 x 11 inches) Legal 216 x 356 mm (8.5 x 14 inches) US Folio 216 x 330 mm (8.5 x 13 inches) A4 210 x 297 mm (8.27 x 11.69 inches) Oficio 216 x 343 mm (8.5 x 13.5 inches) JIS B5 182 x 257 mm (7.17 x 10.12 inches) ISO B5 176 x 250 mm (6.93 x 9.84 inches) Executive 184 x 267 mm (7.25 x 10.5 inches) A5 148 x 210 mm (5.83 x 8.
Specifications Print media weight/Capacitya Type Size Dimensions Manual feeding in trayb Tray Refer to the Plain paper section Thick paper Refer to the Plain paper section Colored Refer to the Plain paper section Refer to the Plain paper section Recycled Refer to the Plain paper section • 1 sheet 75 to 90 g/m2 (20 to 24 lbs bond) 75 to 90 g/m2 (20 to 24 lbs bond) • 150 sheets of 80 g/m2 (21 lbs bond) Refer to the Plain paper section • 1 sheet 75 to 90 g/m2 (20 to 24 lbs bond) 75 to 90 g/m2 (20
Specifications Print media weight/Capacitya Type Size Dimensions Manual feeding in trayb Tray Labelsc Card stock Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5 Refer to the Plain paper section Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5, Refer to the Plain paper section 120 to 150 g/m2 (32 to 40 lbs bond) 120 to 150 g/m2 (32 to 40 lbs bond) • 1 sheet • 10 sheets 121 to 163 g/m2 (32 to 43 lbs bond) 121 to 163 g/m2 (32 to 43 lbs bond) • 1 sheet • 10 sheets Postcard 4x
Specifications 3 System requirements Microsoft® Windows® Requirement (recommended) Operating system CPU RAM free HDD space Windows® 2000 Intel® Pentium® II 400 MHz (Pentium III 933 MHz) 64 MB (128 MB) 600 MB Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.
Specifications • Windows Terminal Services is compatible with your machine. • For Windows 2000, Services Pack 4 or higher is required. Macintosh Requirements (Recommended) Operating system CPU Mac OS X 10.4 Mac OS X 10.5 RAM Free HDD space • Intel® processors • 128 MB for a powerPC based Mac (512 MB) • PowerPC G4/G5 • 512 MB for an Intel-based Mac (1 GB) • Intel® processors 512 MB (1 GB) 1 GB 1 GB (2 GB) 1 GB 1 GB • 867 MHz or faster Power PC G4/G5 Mac OS X 10.6 ~ 10.
Specifications Linux Items Operating system Requirements Redhat® Enterprise Linux WS 4, 5 (32/64 bit) Fedora 5 ~ 13 (32/64 bit) SuSE Linux 10.1 (32 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64 bit) SuSE Linux Enterprise Desktop 10, 11 (32/64 bit) Debian 4.0, 5.0 (32/64 bit) CPU Pentium IV 2.4GHz (Intel Core™2) RAM 512 MB (1 GB) Free HDD space 1 GB (2 GB) 5.
Specifications 4 Network environment Network and wireless models only (see "Features by models" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Network interface Specifications • Ethernet 10/100 Base-TX Wired Lan • 802.11b/g/n Wireless LAN Network operating system • Windows 2000/Server 2003 /Server 2008/XP/Vista/7/Server 2008 R2 • Various Linux OS • Mac OS X 10.
Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons: 5 Laser safety statement The printer is certified in the U.S.
Regulatory information 6 8 Ozone safety Power saver This product’s ozone emission rate is under 0.1 ppm. Because ozone is heavier than air, keep the product in a place with good ventilation. This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
Regulatory information 10 11 China only Correct disposal of this product (Waste electrical & electronic equipment) (Applicable in the european union and other european countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
Regulatory information (The United States of America only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 12 Taiwan only 13 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Regulatory information Canadian radio interference regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada.
Regulatory information FCC Statement for Wireless LAN use: 16 Germany only While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1m W/cm2 may be exceeded at distances close to the antenna installed. Therefore, the user must maintain a minimum distance of 20cm from the antenna at all times. This device cannot be colocated with another transmitter and transmitting antenna.
Regulatory information The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five. / L’indice d’equivalence de la sonnerie (IES) sert a indiquer le nombre maximal de terminaux qui peuvent etre raccordes a une interface telephonique.
Regulatory information The equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. FCC Regulations state that changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment.
Regulatory information The 13 amp plug is the most widely used in the UK and should be suitable. However, some buildings (mainly old ones) do not have normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug. You must connect the brown wire to the pin which is marked with the letter “L” or colored red. You must have a 13 amp fuse in the plug, adaptor, or at the distribution board. 22 If you cut off the moulded plug, get rid of it straight away.
Regulatory information March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. A full declaration, defining the relevant Directives and referenced standards can be obtained from your Samsung Electronics Co., Ltd. representative.
Regulatory information No limitations at this time 23 Israel only The power output of the wireless device or devices that may be embedded in your printer is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your printer) emit less energy than is allowed in radio frequency safety standards and recommendations, manufacturer believes these devices are safe for use.
Regulatory information In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated.
Regulatory information 25 China only 5.
Copyright © 2011 Samsung Electronics Co., Ltd. All rights reserved. This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
User’s Guide SCX-340x/340xW Series SCX-340xF/340xFW Series SCX-340xFH/340xHW Series ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows.
ADVANCED 1. Software Installation Installation for Macintosh 134 Reinstallation for Macintosh 135 Installation for Linux 136 Reinstallation for Linux 138 2. Using a Network-Connected Machine Useful network programs 140 Wired network setup 141 Installing driver over the network 144 IPv6 configuration 153 Wireless network setup 156 Scan menu 202 System setup 204 Admin setup 216 Custom setup 217 4.
ADVANCED Using SyncThru™ Web Service 270 Using Samsung Easy Printer Manager 273 Using Samsung Printer Status 276 Using Smart Panel 278 Using the Linux Unified Driver Configurator 280 6.
1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 144).
Installation for Macintosh 1 2 3 4 5 6 7 8 9 10 Make sure that the machine is connected to your computer and powered on. 14 Open the Applications folder > Utilities > Print Setup Utility. • Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Macintosh desktop. 15 Click Add on the Printer List. • Double-click the MAC_Installer folder > Installer OS X icon. Click Continue. 16 Click Agree to agree to the license agreement. 17 For Mac OS X 10.
Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 3 4 5 6 Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Macintosh desktop. Double-click the MAC_Installer folder > Uninstaller OS X icon. Enter the password and click OK. When the uninstall is done, click OK.
Installation for Linux You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 1 The installation program added the Unified Driver Configurator desktop icon and the Unified Driver group to the system menu for your convenience.
Installation for Linux 3 Installing the Printer Settings Utility 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a super user (root) to install the machine software. If you are not a super user, ask your system administrator. 3 From the Samsung website, download the Printer Settings Utility package to your computer.
Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. 3 Click the icon at the bottom of the desktop.
2. Using a NetworkConnected Machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs 140 • Wired network setup 141 • Installing driver over the network 144 • IPv6 configuration 153 • Wireless network setup 156 Supported optional devices and features may differ according to your model (see "Features by models" on page 7).
Useful network programs There are several programs available to setup the network settings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. • Before using the programs below, set the IP address first. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 2 SyncThru™ Web Admin Service Web-based machine management solution for network administrators.
Wired network setup 4 5 Printing a network configuration report Setting IP address You can print Network Configuration Report from the machine’s control panel that will show the current machine’s network settings. This will help you to set up a network. • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 23). • TCP/IPv6 is not supported by this program.
Wired network setup 6 Click the icon (third from left) in the SetIP window to open the TCP/ IP configuration window. 7 Enter the machine’s new information into the configuration window as follows. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding. IPv4 configuration using SetIP (Macintosh) Before using the SetIP program, disable the computer firewall from System Preferences > Security > Firewall.
Wired network setup Find the machine’s MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 141) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8. 6 7 Select Apply, then OK, and OK again. Find the machine’s MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 141) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8.
Installing driver over the network • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 3 Select Install Now. • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 23). 6 Windows 1 Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set (see "Setting IP address" on page 141).
Installing driver over the network If your machine is not found on the network or locally, an error message appears. Select the option you want and click Next. 5 Following command-line are effective and operated when command is used with /s or /S. But /h, /H or /? are exceptional commands that can be operated solely. The searched machines will be shown on the screen. Select the one you wish to use and click OK.
Installing driver over the network Command- line /a”” or /A”” Definition Specifies destination path for installation. The destination path should be a fully qualified path. /i”
