User's Manual

Understanding display messages
121
4. Troubleshooting
Misc. messages
Message Meaning Suggested solutions
Door is open
Close it
The front cover or rear cover is not securely latched. Close the cover until it locks into place.
Error [error number]
Turn off then on
The machine unit cannot be controlled. Reboot the power and try the printing job again. If the
problem persists, please call for service.
Memory Full
Fax memory is almost
full.
Print or remove received
fax job
The fax memory is almost full. Print or remove the received fax job in Secure Receive (see
Advanced Guide).
Memory Full
Fax memory is full.
Print or remove received
fax job
The fax memory is full. Print or remove the received fax job in Secure Receive (see
Advanced Guide).
Scanner Locked The scanner is locked. Reboot the power. If the problem persists, please call for
service.
Scanner door open
Door of scanner is open.
Close the door
The document feeder cover is not securely latched. Close the cover until it locks into place.