User's Guide Digital Laser MFP SF-560 Series
About the User’s Guides Your machine comes with the two user’s guides: This Laser MFP User’s Guide provides information you need for setting up your machine and installing the supplied software. It also provides all of the detailed instructions for using your machine as a printer, a scanner, a copier and a facsimile and information for maintaining and troubleshooting the machine. The SmarThru 3 User’s Guide provides the basic description about using the multifunction application.
CONTENTS Chapter 1: GETTING STARTED Unpacking .................................................................... 1.2 Selecting a Location ................................................. 1.4 Understanding the Component Location ........................... 1.5 Front View .............................................................. 1.5 Rear View ............................................................... 1.5 Control Panel Functions ............................................ 1.
Chapter 2: PAPER HANDLING Selecting Print Materials ................................................. 2.2 Type, Input Sources and Capacities ........................... 2.2 Guidelines for Paper and Special Materials .................. 2.3 Selecting an Output Location .......................................... 2.4 Printing to the Front Output Tray (Face down) ............. 2.5 Printing to the Rear Output Slot (Face up) .................. 2.5 Loading Paper in the Paper Tray ..................................
Chapter 5: SCANNING Scanning Basics ............................................................ 5.2 Scanning Using Samsung SmarThru ................................ 5.2 Scanning Process with TWAIN-enabled Software ............... 5.6 Chapter 6: FAXING Changing the Fax Setup options ...................................... 6.2 Available Fax Setup Options ........................................... 6.3 Loading a Document ...................................................... 6.
Chapter 7: USING OTHER OPERATING SYSTEMS Installing Software in Macintosh ...................................... 7.2 System Requirements .............................................. 7.2 Installing Software .................................................. 7.3 Setting Up Your Printer .................................................. 7.6 Printing a Document ...................................................... 7.7 Using Advanced Printing Features ................................... 7.9 Mac OS 8.6 ~ 9.
Clearing LCD Error Messages .......................................... 9.8 Solving Problems ........................................................ 9.11 Paper Feeding Problems ......................................... 9.11 Printing Problems .................................................. 9.12 Printing Quality Problems ....................................... 9.15 Copying Problems .................................................. 9.19 Scanning Problems ................................................ 9.
Important Precautions and Safety Information When using this machine, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to people: 1. Read and understand all instructions. 2. Use common sense whenever operating electrical appliances. 3. Follow all warnings and instructions marked on the machine and in the literature accompanying the machine. 4. If an operating instruction appears to conflict with safety information, heed the safety information.
• If the machine has been exposed to rain or water. • If the machine does not operate properly after instructions have been followed. • If the machine has been dropped, or the cabinet appears damaged. • If the machine exhibits a sudden and distinct change in performance. 15. Adjust only those controls covered by the operating instructions. Improper adjustment of other controls may result in damage, and may require extensive work by a qualified service technician to restore the machine to normal operation.
Ozone Safety During normal operation, this machine produces ozone. The ozone produced does not present a hazard to the operator. However, it is advisable that the machine be operated in a well ventilated area. If you need additional information about ozone, please request your nearest Samsung dealer. Power Saver This machine contains advanced energy conservation technology that reduces power consumption when it is not in active use.
Radio Frequency Emissions FCC Information to the User This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
The Telephone Company may make changes in its communications facilities, equipment operations, or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68.
You should also know that: • Your machine is not designed to be connected to a digital PBX system. • If you intend to use a computer modem or fax modem on the same phone line as your machine, you may experience transmission and reception problems with all the equipment. It is recommended that no other equipment, except for a regular telephone, share the line with your machine.
Declaration of Conformity (European Countries) Approvals and Certifications The CE marking applied to this product symbolizes Samsung Electronics Co., Ltd. Declaration of Conformity with the following applicable 93/68/EEC Directives of the European Union as of the dates indicated: January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the member states related to low voltage equipment.
Replacing the Fitted Plug (for UK Only) IMPORTANT The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost the fuse cover, do not use the plug until you have another fuse cover. Please contact the people from you purchased the machine. The 13 amp plug is the most widely used type in the UK and should be suitable.
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Differences Between British and American English British English American English (Re)dialling (Re)dialing Colour Color Emphasise Emphasize Recognise Recognize Organise Organize Authorise Authorize Cancelling Canceling Customise Customize WARNING • Do not disassemble the machine as it may give you an electric shock. • If you print large amount of copies, the surface of the output tray may become hot. Be careful not to touch the surface, especially for children.
1 GETTING STARTED Thank you for purchasing this multifunctional product. Your machine provides you with printing, copying, scanning, and faxing functions! This chapter gives you step-by-step instructions for setting up your machine.
Unpacking Remove the machine and all accessories from the packing carton. Make sure that the machine has been packed with the following items. If there is a missing item, contact the retailer where you bought the machine: Starter Toner Cartridge AC Power Cord* Telephone Line Cord* CD-ROM** Quick Install Guide USB Cable Docoment Output Support Handset Cradle TAM Lead (for UK only) * The appearance of the power cord and the telephone line cord may differ according to your country’s specifications.
** The CD-ROM contains the MFP driver, SmarThru software, the user’s guides and the Adobe Acrobat Reader program. NOTES: • You should use the telephone line cord which is supplied with your machine. If you are replacing it with another vendor’s, it should be AWG #26 or lower gage. • The power cord must be plugged into a grounded power socket. • You can purchase and install the optional Network Print Server. For details, refer to the user’s guide supplied with your Network Print Server.
Selecting a Location Select a level, stable place with adequate space for air circulation. Allow extra space for opening covers and trays. The area should be well-ventilated and away from direct sunlight or sources of heat, cold and humidity. Do not set the machine close to the edge of your desk or table. Clearance Space • Front: 482.6 mm (enough space so that the paper tray can be removed) • Back: 250 mm (enough space for ventilation) • Right: 100 mm • Left: 100 mm (enough space for ventilation) 1.
1 Understanding the Component Location These are the main components of your machine: Front View Document Input Automatic Document Support Feeder Control Panel (See page 1.
Control Panel Functions 1 Use to store frequently-dialed fax number and dial them with a touch of the buttons. Adjusts the brightness of the documents for the current copy job. 2 C O P Y Selects the document type for the current copy job. Makes a copy smaller or larger than the original document. Selects the number of copies. 3 Displays the current status and prompts during an operation. Scrolls through the options available for the selected menu item. 4 Confirms the selection on the display.
Sends you back to the upper menu level. 4 1 Stops an operation at any time. In Standby mode, clears/cancels the copy options, such as the darkness, the document type setting, the copy size and the number of copies. Starts a job. 5 Dials a number or enters alphanumeric characters. 6 Allows you to save on toner by using less toner to print a document. S A V E Allows you to save on call costs by sending a fax at a preset toll-saving time.
Attaching Accessories Document Output Support Insert the two tabs on the supplied document output support into the slots on both sides of the paper output tray. Fold out the extender, if necessary. Handset and Handset Cradle 1 Plug the end of the coiled cord of the handset into the jack on the left side of your machine. 1.
2 Holding the cradle as shown, attach the handset cradle to the machine. ➀ Insert the two tabs of the cradle into the slots on the left side of the machine as shown. ➁ Push the cradle toward the machine until it locks into place. NOTE: To remove the cradle, push it down, pressing the latch on the bottom of the cradle. GETTING STARTED 1.
Installing the Toner Cartridge 1 Open the front cover. 2 Remove the starter toner cartridge from its bag. Gently roll the cartridge 5 or 6 times to distribute the toner evenly inside the cartridge. Thoroughly rolling the cartridge will assure the maximum copies per cartridge. CAUTIONS: • To prevent damage, do not expose the toner cartridge to light for more than a few minutes. Cover it with a piece of paper, if left exposed for more than a few minutes.
3 Slide the toner cartridge into the machine until it locks into place completely. 4 Close the front cover. Make sure that the cover is securely closed. GETTING STARTED 1.
Loading Paper You can load approximately 250 sheets. To load a stack of Letter-sized paper: 1 Pull open the paper tray and remove it from the machine. 2 Push down on the pressure plate until it locks into place. 3 Fan the edges of the paper stack to separate the pages. Then tap the stack on a flat surface to even it up. 1.
4 Insert the paper stack into the paper tray with the side you want to print facing up. NOTE: If you want to load a different size of paper, you need to adjust the paper guides. For details, see page 1.14. 5 Pay attention to the paper limit mark on the left inside wall of the tray. Paper overloading may cause paper jams. 6 Insert and slide the paper tray back into the machine. NOTE: After you load the paper, you need to set up your machine for the paper type and size you loaded. See page 1.
Changing the Paper Size in the Paper Tray To load longer sizes of paper, such as Legal-sized paper, you need to adjust the paper guides to extend the paper tray. 1 After pressing and unlatching the guide lock, slide the paper length guide out completely to extend the paper tray to its full length. 2 After inserting paper into the tray, slide in the guide until it lightly touches the end of the paper stack. For the paper smaller than Letter, adjust the front paper length guide. 1.
3 Pinching the paper width guide as shown, move it toward the stack of paper until it lightly touches the side of the stack. NOTES: • Do not push the paper width guide far enough to cause the materials to warp. • If you do not adjust the paper width guide, it may cause paper jams. Making Connections 1 Plug the telephone line cord into the LINE jack and the other end into the wall jack. ➜ To the walljack GETTING STARTED 1.
2 To connect a telephone and/or answering machine to your machine, plug the cord of your extension phone or answering machine into the EXT jack. ➜ To an extension phone or answering machine UK users should plug the cord of the extension phone into the supplied TAM lead and plug the cord of the TAM lead into the EXT jack on the back of your machine. TAM lead (For UK users only) NOTES: • Use the TAM lead and the telephone line cord supplied with your machine.
3 Connect the supplied USB cable to the USB connector on your machine. You must use a USB 1.1 compliant cable that is no more than 3 m in length. If you want to use a parallel printer cable, purchase only IEEE-1284 compliant parallel cable and connect it to the parallel connector on your machine. Push the metal clips down to fit inside the notches on the cable plug. NOTES: • You only need to connect one of the cables mentioned above. Do not use the parallel and the USB cables at the same time.
Turning the Machine On 1 Plug one end of the supplied three-pronged electrical type cord into the AC socket on the machine and the other end into a properly grounded AC outlet. 2 Press the power switch to turn the machine on. “Warming Up Please Wait” appears on the display indicating that the machine is now on. ➜ To the AC walljack To view your display text in another language, see page 1.32. CAUTIONS: • The fusing area inside the rear part of your machine becomes hot once the machine is turned on.
Installing Software About Samsung Software You must install software using the supplied CD-ROM after you have set up your machine and connected it to your computer. The CD-ROM includes: • Samsung software • User’s Guides • Adobe Acrobat Reader The CD-ROM provides you with the following software: Windows MFP Driver To use your machine as a printer and scanner in Windows, you must install the MFP driver. For information about installing the MFP driver in Windows, see page 1.21.
OCR Software (AnyPage Lite) AnyPage Lite, the OCR (Optical Character Recognition) program, is Windows-based software that has the ability to recognize most character formats so that a scanned document can be read and edited with word processing software. NOTE: OCR is available only for languages supported by AnyPage Lite.
Installing Samsung Software in Windows System Requirements Before you begin, ensure that your system meets the minimum requirements. Supported Operating System • Windows 95 OSR2 • Windows 98/Windows 98 SE • Windows Me • Windows NT 4 Workstation or Server with Service Pack 3 • Windows 2000 Professional or Advanced Server • Windows XP Home edition or Professional.
Installing Samsung Software NOTES: • Cancel the “New Hardware Found” window when your computer boots up. • Make sure that your machine is turned on and connected to your computer’s parallel port or USB port before installing software. Windows 95 and Windows NT 4.0 do not support the USB connection. 1 Insert the supplied CD-ROM into your CD-ROM drive. The CD-ROM should automatically run and an installation window appears. If the installation window does not appear, click Start and then Run. Type X:Setup.
3 Choose the installation type. 1 •Typical: Installs the common software for your printer, such as printer driver, scan driver, Remote Control Panel and SmarThru Software. This is recommeded for most users. •Custom: Allows you to choose the language of the software and the components you want to install. After selecting the language and the component(s), click Next. •Install SmarThru: Installs the SmarThru program. If you select to install SmarThru on this screen, follow from step 3 on page 1.25.
Otherwise, just click Next and skip to step 6. 5 When the test page prints out correctly, click Yes. If not, click No to reprint it. 6 To register yourself as a user of Samsung Printers, select the checkbox and click Finish. You are now accessed to the Samsung web site. Otherwise, just click Finish. NOTES: • When you want to use your machine with the parallel cable, remove the USB cable and connect the parallel cable.
Installing Samsung SmarThru 1 Insert the supplied CD-ROM into your CD-ROM drive. 2 Click Install SmarThru. 3 Click Next. 4 Follow the on-screen instructions and click Next. 5 Click Next. 6 Select the installation type and click Next. GETTING STARTED 1.
The software installation supports two types of setup: • Typical: Program will be installed with the most common options and is recommended for most users. • Custom: You may choose the options you want to install. If you select the Custom installation, you may choose the components you want to install. • SmarThru Software: to scan and edit images and to work with electronic documents. • OCR Software: AnyPage Lite software to enable OCR. • MFP Driver: to print and scan.
Stand-alone configuration does not allow you to use any networking features, such as Remote Fax or Remote Scan service. When you select SmarThru networking, you can elect to install it as a Server, a Client or both. The Server option allows you to share a local fax modem and/or a scanner over a LAN. You can control sharing by managing a remote service user. The Client option allows you to use Remote Fax or Remote Scan services provided by a SmarThru Server over a LAN.
NOTE: When you install the software, the Digital Signature Not Found window appears in Windows 2000 and Windows XP. Click Yes in Windows 2000 and click Continue Anyway in Windows XP. 8 Follow the on-screen instructions to complete the installation. 9 When the installation is finished, click Finish. Repairing Software Repairing is required if your installation fails or the software does not work properly. This Repairing procedure does not repair SmarThru software.
3 Select the components you want to reinstall and click Next. If you choose to repair the printer software, the window asking you to print a test page appears. Do as follows: a. To print a test page, select the check box and click Next. b. When the test page prints out correctly, click Yes. If not, click No to reprint it. 4 When the reinstallation is done, click Finish. Removing Software Uninstall is required if you are upgrading the software or if your installation fails.
If you want to uninstall the Remote Control Panel, select Remote Control Panel. 3 When your computer asks you to confirm your selection, click Yes. The selected driver and all of its components are removed from your computer. 4 When the uninstallation is done, click Finish. Uninstalling Samsung SmarThru NOTE: Before beginning uninstallation, ensure that all applications are closed on your computer. A system reboot is required after the software is uninstalled. 1 From the Start menu, select Programs.
• Delete: Deletes all the SmarThru data and options. No backup or copying takes place. Be careful while using this option as you can easily lose your data. • Leave intact: Uninstalls SmarThru software leaving data and options intact. This can be useful, if, for example, you decide to install the Stand Alone configuration over the SmarThru Networking. In this case, uninstall Samsung SmarThru having the Leave intact option set and install the SmarThru Stand Alone configuration.
Setting Up the Machine System Changing the Display Language To change the language that displays on the display of the control panel, follow these steps: 1 Press Menu until “Machine Setup” appears on the top line of the display. 2 Press the scroll button (➛ or ❿) until “Language” appears on the bottom line of the display. 3 Press Enter. The current setting appears on the bottom line of the display. 4 Press the scroll button (➛ or ❿) until the language you want appears on the display.
1 Setting the Machine ID In some countries, you are required by law to indicate your fax number on any fax you send. The Machine ID, containing your telephone number and name or company name, will be printed at the top of each page sent from your machine. 1 Press Menu until “Machine Setup” appears on the top line of the display. The first available menu item, “Machine Id” displays on the bottom line. 2 Press Enter. The display asks you to enter the fax number.
Entering Characters Using the Number Keypad As you perform various tasks, you need to enter names and numbers. For example, when you set up your machine, you enter your name or your company’s name and telephone number. When you store one or two digit speed dial or group dial numbers, you may also enter the corresponding names. To enter alphanumeric characters: 1 When you are prompted to enter a letter, locate the button labeled with the character you want.
Keypad Letters and Numbers Key Assigned numbers, letters or characters 1 1 Space 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 8 T U V 8 9 W X Y Z 9 0 + - , . ‘ 7 / * # & 0 Changing Numbers or Names If you make a mistake while entering a number or name, press the ➛ button to delete the last digit or character. Then enter the correct numbers or characters.
Setting the Date and Time The current date and time are shown on the display when your machine is on and ready to work. All of your faxes will have the date and time printed on them. NOTE: If power to the machine is cut off, you need to reset the correct time and date once the power is restored. 1 Press Menu until “Machine Setup” appears on the top line of the display. 2 Press the scroll button (➛ or ❿) to display “Date & Time” on the bottom line and press Enter.
Changing the Clock Mode You can set your machine to display the current time using either 12-hour or 24-hour format. 1 Press Menu until “Machine Setup” appears on the top line of the display. 2 Press the scroll button (➛ or ❿) until you see “Clock Mode” on the bottom line and press Enter. The clock mode currently set for the machine displays. 3 Press the scroll button (➛ or ❿) to select the other mode and then press Enter to save the selection. 4 To return to Standby mode, press Stop/Clear.
Setting Sounds You can control the following sounds: • Ringer: You can adjust the ringer volume. • Key Sound: With this option set to “On,” a key tone sounds each time any key is pressed. • Alarm Sound: You can turn the alarm sound on or off. With this option set to “On,” an alarm tone sounds when an error occurs or fax communication ends. • Speaker: You can turn on or off the sounds from the telephone line through the speaker, such as a dial tone or a fax tone. With this option set to “COMM.
Speaker Volume To adjust the volume using the On Hook Dial button: 1 Press On Hook Dial. A dial tone sounds from the speaker. 2 Press the scroll button (➛ or ❿) until you hear the loudness you want. The display shows the current volume level. 3 Press On Hook Dial to save the change and return to Standby mode. To adjust the volume using the handset: 1 Pick up the handset. A dial tone sounds from the earpice. 2 Press the scroll button (➛ or ❿) until you find the loudness you want.
Toll Save Mode Using the Toll Save button on the control panel, you can quickly set your machine to send the document(s) stored in the memory during the preset time slot, when the call charge is lowered. This Toll Save mode helps you to take advantage of lower long distance rates at night, for example. NOTE: The toll-saving time slot may vary depending on your contract with a long distance phone company. To turn the toll save mode on: 1 Press Toll Save. The button backlight turns on.
Power Save Mode Power Save mode allows your machine to reduce power consumption when it is not in actual use. You can turn this mode on by selecting the length of time for which the machine waits after a job is printed before it switches to a reduced power state. 1 Press Menu until “Machine Setup” appears on top line of the display. 2 Press the scroll button (➛ or ❿) until “Power Save” appears on the bottom line. Press Enter.
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2 PAPER HANDLING This chapter introduces you to the basics of selecting print materials and loading them into your machine.
Selecting Print Materials You can print on a variety of print materials, such as plain paper, envelopes, labels, transparencies and so on. Always use print materials that meet the guidelines for use with this machine. See “Paper Specifications” on page A.6. To get the best possible print quality, use only high-quality copier-grade paper. When you choose print materials, consider the following: • Desired outcome: The paper you choose should be appropriate for your project.
Guidelines for Paper and Special Materials When selecting or loading paper, envelopes, or other special material, keep these guidelines in mind: • Always use paper and other materials that conform with the specifications listed under “Paper Specifications” on page A.6. • Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and the poor print quality. • Use only high quality copier grade paper for the best print quality.
- To avoid smudging caused by fingerprints, handle them and coated paper carefully. - To avoid fading, do not expose the printed transparencies to prolonged sunlight. • For labels: - Verify that their adhesive material can tolerate fusing temperature of 200 oC (392o F) for 0.1 second. - Make sure that there is no exposed adhesive material between them. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components.
Printing to the Front Output Tray (Face down) The front output tray collects printed paper face-down in correct order. The tray should be used for most print jobs. 2 Printing to the Rear Output Slot (Face up) Using the rear output slot, paper comes out of the machine face up. Printing from the manual feeder to the rear output slot provides the straight paper path.
To use the rear output slot: 1 Open the rear cover by pulling it upward. CAUTION: The fusing area inside the rear part of your machine becomes hot once the machine is turned on. Be careful when you access this area. 2 If you do not want to use the rear output slot, close the rear cover. The pages stack on the front output tray. 2.
