User's Manual

T ROUBLESHOOTING
9.23
9
Common Macintosh Problems
Problems in the Chooser
Printer Errors
Problem Possible Cause and Solution
The printer driver
icon does not appear
in Chooser.
• Software is not installed correctly. Reinstall the software;
see page 7.2.
• Make sure that you are using a high-quality cable.
The printer name
does not appear in
the
Connect to box
in Chooser.
• Make sure that the cables are connected correctly and the
printer is turned on.
• Check if “Ready” appears on the display of the control panel.
If not, clear the problem depending on the error message;
see page 9.8.
• Make sure that the correct printer driver has been selected in
Chooser.
You cannot use the
computer while the
printer is printing.
Background Printing has not been selected.
• Select Background in the Background Printing tab of the
Samsung SPL II Printer window.
• In Mac OS 10.x, background printing is not supported.
Problem Possible Cause and Solution
You cannot use the
computer while the
priter is printing
Background Printing has not been selected.
• Select Background in the printer’s properties. See page 7.11
(Mac OS 10.X is not supported.)