User's Manual

97
Solve problems
• Be sure that you are accessing the correct cellular
network.
• Be sure that you have not set an incoming call
barring option.
Your correspondent cannot hear you speaking
• Be sure that you have switched on the
microphone.
• Be sure that you are holding the phone close
enough to your mouth. The microphone is located
at the bottom of the phone.
The phone starts beeping and “Warning . Low
battery” flashes on the display
• Your battery is insufficiently charged. Recharge the
battery.
The audio quality of the call is poor
• Check the signal strength indicator on the display
( ). The number of bars indicates the signal
strength from strong ( ) to weak ( ).
• Try moving the phone slightly or moving closer to a
window if you are in a building.
No number is dialled when you re-call a
Phonebook entry
•Use the Contact list menu to ensure the number
has been stored correctly.
• Re-store the number, if necessary.
The battery doesn’t charge properly or the phone
sometimes turns itself off
• Wipe the charging contacts both on the phone and
on the battery with a clean soft cloth.
If the above guidelines do not help you to solve
the problem, take note of:
• The model and serial numbers of your phone
•Your warranty details
• A clear description of the problem
Then contact your local dealer or Samsung after-sales
service.