User's Manual

117
116
Solving Problems
The phone starts beeping and
**Warning** Low Battery flashes on
the display
¥ The battery is insufficiently charged. Replace
the battery and recharge it.
The audio quality of the call is poor
¥ Check the signal strength indicator on the
display ( ); the number of bars indicates
the signal strength from strong ( ) to weak
().
¥ Try moving the phone slightly or moving closer
to a window if you are in a building.
No number is dialled when you recall a
phonebook entry
¥ Check that the number has been stored
correctly, by using the Phonebook Search
feature.
¥ Re-store the number, if necessary.
If the above guidelines do not enable you to
solve the problem, take a note of:
¥ The model and serial numbers of your phone
¥ Your warranty details
¥ A clear description of the problem
Then contact your local dealer or Samsung
after-sales service.
Access Codes
There are several access codes that are used by
your phone and its SIM card. These codes help
you protect the phone against unauthorised use.
When requested for any of the codes explained
below, key in the appropriate code (displayed as
asterisks) and press the O K soft k e y. If yo u
m a ke a mistake, press the C key one or more
times until the incorrect digit is cleared and then
continue entering the correct code.
The access codes, except for the PUK (PIN
Unblocking Key) and PUK2 codes can be
changed using Security menu options (Menu
4.6). See page 79 for further details.
Important! Avoid using access codes
resembling emergency numbers,
such as 112, so that you do not dial
an emergency number accidentally.
Phone Password
The Phone Lock feature uses the phone
password to protect your phone against
unauthorised use. The phone password is
supplied with the phone and is factory set to
00000000.
To... Refer to...
Activate/deactivate the Page 80
Phone Lock feature (Menu 4.6.3).
Change the phone Page 80
password (Menu 4.6.4).