Regulatory information No limitations at this time 25 Israel only The power output of the wireless device or devices that may be embedded in your printer is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your printer) emit less energy than is allowed in radio frequency safety standards and recommendations, manufacturer believes these devices are safe for use.
Regulatory information In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated.
Regulatory information 27 China only 5.
Copyright © 2012 Samsung Electronics Co., Ltd. All rights reserved. This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
User’s Guide C267x series ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on Windows.
1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 166).
Installation for Mac 1 Make sure that the machine is connected to your computer and powered on. 10 Select USB Connected Printer on the Printer Connection Type and click Continue. 2 Insert the supplied software CD into your CD-ROM drive. 11 Click Add Printer button to select your printer and add it to your printer list. If your machine supports fax, click Add Fax button to select your fax and add it to your fax list 12 3 Double-click the CD-ROM icon that appears on your Mac desktop.
Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Open the Applications folder > Samsung > Printer Software Uninstaller. 2 3 4 5 To uninstall printer software, click Continue. Check the program you want to delete and click Uninstall. Enter the password and click OK. After the uninstallation is finished, click Close. If a machine has already been added, delete it from the Print Setup Utility or Print & Fax. 1.
Installation for Linux You need to download the Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 1 Installing the Unified Linux Driver 8 9 10 11 When the installation is finished, launch printing utility(Go to System > Administration > Printing or execute "system-config-printer" command in Terminal program). Click Add button. Select your printer. Click the Forward button and add it to your system.
Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 2 3 4 Open Terminal program. Move to uld folder extracted from Unified Linux Driver package. Execute "./uninstall.sh" command (If you're not logged in as root, execute the command with "sudo" as "sudo ./uninstall.sh") Proceed with the uninstallation. 1.
2. Using a NetworkConnected Machine This chapter gives you step-by-step instructions for setting up a network connected machine and software.
Useful network programs There are several programs available to setup the network settings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. • Before using the programs below, set the IP address first. • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 6). 2 SyncThru™ Web Admin Service Web-based machine management solution for network administrators.
Wired network setup 4 5 Printing a network configuration report Setting IP address You can print Network Configuration Report from the machine’s control panel that will show the current machine’s network settings. This will help you to set up a network. • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 22). • TCP/IPv6 is not supported by this program.
Wired network setup 4 5 Turn on the machine. The following instructions may vary from your model. From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP. 6 Click the icon (third from left) in the SetIP window to open the TCP/ IP configuration window. 7 Enter the machine’s new information into the configuration window. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding.
Wired network setup 9 10 Enter the password and click OK. IPv4 configuration using SetIP (Linux) When the message that warns that all applications will close on your computer appears, click Continue. Before using the SetIP program, disable the computer firewall from System Preferences or Administrator. 11 Select Network Connected Printer(Wired or Wireless) on the Printer Connection Type and click Set IP Address button.
Installing driver over the network • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 6). • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 22). • 1 Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set (see "Setting IP address" on page 163).
Installing driver over the network 5 Follow the instructions in the installation window. 3 Click Add a device. Discovered machines will be shown on the screen. From the Windows 8 Start Screen 4 • The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com > find your product > Support or downloads.
Installing driver over the network Command- line /s or /S Definition Starts silent installation. Description Installs machine drivers without prompting any UIs or user intervention. Command- line /p”” or Definition Specifies printer port. /P”” Network Port will be created by use of Standard TCP/IP Port monitor. For local port, this port must exist on system before being specified by command.
Installing driver over the network Command- line /a”” or /A”” Definition Specifies destination path for installation. The destination path should be a fully qualified path. Description Since machine drivers should be installed on the OS specific location, this command applies to only application software. Command- line Definition Description Uses existing machine driver files to create printer instance if it is already installed.
Installing driver over the network Command- line Definition Description /O Opens Printers and Faxes folder after installation. This command will open Printers and Faxes folder after the silent installation. /h, /H or /? Shows Command-line Usage. /o or 5 6 7 8 Click Continue. Read the license agreement and click Continue. Click Agree to agree to the license agreement. Click Install. All components necessary for machine operations will be installed.
Installing driver over the network 17 After the installation is finished, click Close. 9 10 11 8 Linux You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). Click the Add button. Select AppSocket/HP JetDirect and enter your machine's IP address. Click the Forward button and add it to your system. 9 UNIX 1 Make sure that the machine is connected to your network and powered on.
Installing driver over the network 1 From the Samsung website, download and unpack the UNIX Printer Driver package to your computer. 2 Acquire root privileges. “su -” 3 Copy the appropriate driver archive to the target UNIX computer. 8 Run “installprinter” from the command line. This will bring up the Add Printer Wizard window. Setup the printer in this window referring to the following procedures.
Installing driver over the network Setting up the printer To add the printer to your UNIX system, run ‘installprinter’ from the command line. This will bring up the Add Printer Wizard window. Setup the printer in this window according to the following steps: 1 2 3 Type the name of the printer. 4 5 6 Specify any printer description in the Description field. This is optional. 7 Queue type shows the connection as lpd or jetdirect in the corresponding list box.
IPv6 configuration 10 IPv6 is supported properly only in Windows Vista or higher. • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 6 or "Menu overview" on page 30). From the control panel Activating IPv6 • Accessing menus may differ from model to model (see "Menu overview" on page 30). • If the IPv6 network seems to not be working, set all the network setting to the factory defaults and try again using Clear Setting.
IPv6 configuration DHCPv6 address configuration 11 From the SyncThru™ Web Service If you have a DHCPv6 server on your network, you can set one of the following options for default dynamic host configuration. • Accessing menus may differ from model to model (see "Menu overview" on page 30). Activating IPv6 1 Access a web browser, such as Internet Explorer, from Windows.GEnter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go.
IPv6 configuration • You can also set the DHCPv6. Address must be enclosed in '[ ]' brackets. • To manually set the IPv6 address: Check the Manual Address check box. Then, the Address/Prefix text box is activated. Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A through F). IPv6 address configuration 1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL.
Wireless network setup Wireless network name and network password • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features by model" on page 6). • If the IPv6 network seems to not be working, set all the network settings to the factory defaults and try again using Clear Setting.
Wireless network setup 13 Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. • Some wireless network installation types may not be available depending on the model or country. • If problems occur during wireless set up or driver installation, refer to the troubleshooting chapter (see "Troubleshooting for wireless network" on page 198).
Wireless network setup Choosing your type 14 Using the WPS button There are two methods available to connect your machine to a wireless network If your machine and an access point (or wireless router) support Wi-Fi Protected Setup™ (WPS), you can easily configure the wireless network settings by pressing the (WPS) button on the control panel without a computer. • If you want to use the wireless network using the infrastructure mode, make sure that the network cable is disconnected from the machine.
Wireless network setup Machines with a display (or touch) screen Connecting in PBC mode 1 2 3 For models that have the touch screen on the control panel, press Setup > Machine Setup > Next > Network Setup > Wireless > WPS Settings. Press PBC (or Connect via PBC). Press OK when the confirmation window appears. Connecting in PIN mode 1 For models that have the touch screen on the control panel, press Setup > Machine Setup > Next > Network Setup > Wireless > WPS Settings.
Wireless network setup Machines without a display screen Connecting in PBC mode 1 Connecting in PIN mode 1 In ready mode, press and hold the (Stop or Stop/Clear) button on the control panel for about 5 seconds. You can find your machine’s PIN. Press and hold the (WPS) button on the control panel for about 2 - 4 seconds until the status LED blinks quickly. The machine starts connecting to the wireless network.
Wireless network setup Re-connecting to a network Disconnecting from a network When the wireless function is off, the machine automatically tries to re-connect to the access point (or wireless router) with the previously used wireless connection settings and address. To disconnect the wireless network connection, press the the control panel for more than two seconds.
Wireless network setup Access point via USB cable (recommended) After completing the wireless network connection, you need to install a machine driver to print from an application (see "Installing driver over the network" on page 166). 1 2 Items to prepare • Access point Select Setup> Machine Setup >Next > Network Setup > Wireless > WLAN Settings on the touch screen. • Network-connected computer • Software CD that was provided with your machine Press the OK to select the setup method you want.
Wireless network setup 3 Insert the supplied software CD into your CD-ROM drive. 5 Select Wireless network connection on the Printer Connection Type screen. Then, click Next. 6 On the Are you setting up your printer for the first time? screen, select Yes, I will set up my printer's wireless network. Then, click Next. If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
Wireless network setup If you cannot find the network name you want to choose, or if you want to set the wireless configuration manually, click Advanced Setting. • Enter the wireless Network Name: Enter the SSID of the access point (SSID is case-sensitive). • Operation Mode: Select Infrastructure. • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used.
Wireless network setup 10 When the wireless network set up is completed, disconnect the USB cable between the computer and machine. Click Next. 11 Follow the instructions in the installation window. 3 Insert the supplied software CD into your CD-ROM drive. Ad hoc via USB cable If you do not have an access point (AP), you may still connect the machine wirelessly to your computer by setting up an ad-hoc wireless network by following the simple steps below.
Wireless network setup 5 Select Wireless network connection on the Printer Connection Type screen. Then, click Next. • Enter the wireless Network Name: Enter the SSID name you want (SSID is case-sensitive). • Operation Mode: Select ad hoc. • Channel: Select the channel. (Auto Setting or 2412 MHz to 2467 MHz). • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security.
Wireless network setup Before entering the IP address for the machine, you must know the computer’s network configuration information. If the computer’s network configuration is set to DHCP, the wireless network setting should also be DHCP. Likewise, if the computer’s network configuration is set to Static, the wireless network setting should also be Static.
Wireless network setup 1 Make sure that the machine is connected to your computer and 10 Select Configuration of Wireless network on the Printer Connection Type and click Continue. 11 After searching, the window shows the wireless network devices. Select the name (SSID) of the access point you want to use and click Next. powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Mac desktop. • 4 5 6 7 8 For Mac OS X 10.
Wireless network setup • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used. A device that has a proper WEP key can access the network. WPA Personal or WPA2 Personal: Select this option to authenticate the print server based on the WPA Pre-Shared Key.
Wireless network setup 14 Wireless network set up is completed. After the installation is finished, click Quit. Creating the ad hoc network in Mac 1 After completing the wireless network connection, you need to install a machine driver to print from an application (see "Installation for Mac" on page 157). Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Mac desktop.
Wireless network setup 10 Select Configuration of Wireless network on the Printer Connection Type and click Continue. • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used. A device that has a proper WEP key can access the network. • Encryption: Select the encryption (None, WEP64, WEP128). • Network Password: Enter the encryption network password value.
Wireless network setup 13 Before entering the IP address for the machine, you must know the computer’s network configuration information. If the computer’s network configuration is set to DHCP, the wireless network setting should also be DHCP. Likewise, if the computer’s network configuration is set to Static, the wireless network setting should also be Static. If the network cable is connected, it may have trouble finding the machine when configuring the wireless network.
Wireless network setup IP setting using SetIP Program (Windows) • After completing the wireless network connection, you need to install a machine driver to print from an application (see "Installing driver over the network" on page 166). • See your network administrator, or the person that set up your wireless network, for information about your network configuration. This program is used to manually set the network IP address of your machine using its MAC address to communicate with the machine.
Wireless network setup 1 2 Check whether or not the network cable is connected to the machine. If not, connect the machine with a standard network cable. 7 • SSID: SSID (Service Set Identifier) is a name that identifies a wireless network, access points, and wireless devices attempting to connect to a specific wireless network must use the same SSID. The SSID is case sensitive.
Wireless network setup 4 Disconnect the network cable (standard or network). Your machine should then start communicating wirelessly with the network. In case of Ad-hoc mode, you can use a wireless LAN and wired LAN simultaneously. 10 Insert the supplied software CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. 19 Turning the Wi-Fi network on/off Type in the ID and Password, then click Login.
Wireless network setup Device Name: Enter the printer’s name for searching for your printer on a wireless network. By default, the device name is the model name. IP Address: Enter the IP address of the printer. This IP address is used only for the local network and not for the infrastructure wired or wireless network. We recommend using the default local IP address (the default local IP address of the printer for Wi-Fi Direct is 192.168.3.
Wireless network setup From the network-connected computer • When you have found the printer you want to connect to from your mobile device, select the printer and the printer's LED will blink. Press the WPS button on the printer and it will be connected to your mobile device. If your printer is using a network cable or a wireless access point, you can enable and configure Wi-Fi Direct from SyncThru™ Web Service. • Access SyncThru™ Web Service, select Settings > Network Settings > Wireless > Wi-Fi Direct.
Wireless network setup Connecting Failure - SSID Not Found • The machine is unable to find the network name (SSID) you have selected or entered. Check the network name (SSID) on your access point and try connecting again. • Your access point is not turned on. Turn on your access point. 2.
Wireless network setup Connecting Failure - Invalid Security the product's IP address and the printer port's IP address. • How to compare: Security is not configured correctly. Check the configured security on your access point and machine. Connecting Failure - General Connection Error • Your computer is not receiving a signal from your machine. Check the USB cable and your machine’s power. Connecting Failure - Connected Wired Network • Your machine is connected with a wired network cable.
Wireless network setup - For a Static network environment • Check the wireless reception around the machine. If the router is far from the machine or there is an obstacle, you might have difficulty receiving the signal. • Cycle the power for the access point (or wireless router), machine, and computer. Sometimes cycling the power can recover network communication. • Check whether firewall software (V3 or Norton) is blocking the communication.
Wireless network setup • Check the wireless environment. You might not be able to connect to the network in the infrastructure environment where you need to type in a user's information before connecting to the access point (or wireless router). • This machine only supports IEEE 802.11 b/g/n and Wi-Fi. Other wireless communication types (e.g., Bluetooth) are not supported.
Samsung Mobile Print 22 24 What is Samsung Mobile Print? Samsung Mobile Print is a free application that enables users to print photos, documents, and web pages directly from your smartphone or tablet. Samsung Supported Mobile OS • Android OS 2.3 or higher • iOS 4.0 or higher Mobile Print is not only compatible with your AndroidGand iOS smart phones but also with your iPod Touch and tablet PC.
Using the NFC feature The NFC (Near Field Communication) printer allows you to directly print/scan/ fax from your mobile device just by holding your mobile device over the NFC tag on your printer. It does not require installing print driver or connecting to an access point. You just need NFC supported mobile device. In order to use this feature, Samsung Mobile Print app needs to be installed on your mobile device.
Using the NFC feature 26 • For some mobile devices, NFC tag might not be located at the back of the mobile device. Check the location of the NFC antenna on your mobile device before tagging. Printing 1 Check that NFC and Wi-Fi Direct features are enabled on your mobile deviceGand Wi-Fi Direct feature is enabled on your printer (see "Setting the Wi-Fi Direct for mobile printing" on page 196). • If error message about changed PIN number appears, enter a changed PIN number and press OK.
Using the NFC feature 5 Tag the NFC tag on your mobile device (usually located on the back of the mobile device) over the NFC tag( ) on your printer. 27 Scanning Wait few seconds for the mobile device to connect to the printer. 1 Check that NFC and Wi-Fi Direct features are enabled on your mobile deviceGand Wi-Fi Direct feature is enabled on your printer (see "Setting the Wi-Fi Direct for mobile printing" on page 196).
Using the NFC feature • For some mobile devices, NFC tag might not be located at the back of the mobile device. Check the location of the NFC antenna on your mobile device before tagging. 5 Tag the NFC tag on your mobile device (usually located on the back of the mobile device) over the NFC tag( ) on your printer. • If error message about changed PIN number appears, enter a changed PIN number and press OK. Follow the instruction on the app screen to update the PIN number.
Using the NFC feature • For some mobile devices, NFC tag might not be located at the back of the mobile device. Check the location of the NFC antenna on your mobile device before tagging. If you want to continue scanning, follow the instruction on the app screen. • If error message about changed PIN number appears, enter a changed PIN number and press OK. Follow the instruction on the app screen to update the PIN number.
Using the NFC feature 5 Tag the NFC tag on your mobile device (usually located on the back of the mobile device) over the NFC tag( ) on your printer. Wait few seconds for the mobile device to connect to the printer. • For some mobile devices, NFC tag might not be located at the back of the mobile device. Check the location of the NFC antenna on your mobile device before tagging. • If error message about changed PIN number appears, enter a changed PIN number and press OK.
AirPrint 4 Only AirPrint certified machines can use the AirPrint feature. Check the box your machine came in for the AirPrint certified mark. AirPrint allows you to wirelessly print directly from an iPhone, iPad, and iPod touch running the latest version of iOS. Bonjour(mDNS) and IPP protocols are required on your machine to use the AirPrint feature. You can enable the AirPrint feature by one of the following methods.
AirPrint Cancelling print job: To cancel the printing job or view the print summary, click the print center icon ( ) in multitasking area. You can click cancel in the print center. 2.
Google Cloud Print™ Google Cloud Print™ is a service that allows you to print to a printer using your If the network environment is using a proxy server, you need to configure smart phone, tabletS or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud Print™ service.
Google Cloud Print™ 4 Enter your printer’s IP address in the address field and press the Enter key or click Go. 5 Click Login in the upper right corner of the SyncThru™ Web Service website. 6 If you set the browser to block pop-ups, the confirmation window will not appear. Allow the site to show pop-ups. 10 11 If it’s your first time logging into SyncThru™ Web Service you need to log-in as an administrator. Type in the below default ID and Password.
Google Cloud Print™ 1 Install the Cloud Print application on your mobile device. If you do not have the application, download it from the application storeG such as Android Market or App Store. 2 3 4 5 6 7 5 6 Select Print with Google Cloud Print. Click the Print button. Access the Google Docs™ application from your mobile device. Tap the option Tap the send button of the document that you want to print. button. Tap the Cloud Print button. Set the printing options if you want.
3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup.
Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features. You can check the features available for each model in the Basic Guide (see "Menu overview" on page 30). The following are tips for using this chapter • The control panel provides access to various menus to set up the machine or use the machine’s functions. These menus can be accessed by pressing or from the touch screen.
Print Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • • Press Item Resolution Specifies the number of dots printed per inch (dpi). The higher the setting, the sharper printed characters and graphics. Clear Text Prints text darker than on a normal document. Sets the emulation type and option. (Menu) > Print Setup on the control panel.
Copy 1 Item Copy feature Description Reduces or enlarges the size of a copied image (see "Reduced or enlarged copy" on page 61). Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). Reduce/Enlarge If the machine is set to Eco mode, reduce and enlarge features are not available.
Copy Item Description You can select the default color mode to use for copy jobs. Color Mode • Auto: Select this setting to automatically detect whether the scanned document is in color or black and white, and then select an appropriate color setting. • Color: Select this setting to print the same as the original image color. • Mono: Select this setting to print the copy in black and white, regardless whether the scanned document is in color or in black and white.
Copy Item 1 2 3 4 Description The Book Copy feature allows you to copy an entire book. If the book is too thick, lift the cover until its hinges are caught by the stopper and then close the cover. If the book or magazine is thicker than 30 mm, start copying with the cover open. Reduces the size of the original images and prints 2 or 4 pages onto one sheet of paper. 2 • N-up Copy Item 1 • 2-up or 4-up Description • Off: Does not use this feature.
Copy Item Description Item • Adjust Bkgd. Prints an image without its background. This copy • Adjust Background feature removes the background color and can be helpful when copying an original containing color in the background, such as a newspaper or a catalog. Description Allows you to erase spots, drill holes, fold creases and staple marks along any of the four edges of a document. • Off: Does not use this feature. • Auto: Optimizes the background. • Enhance Lev.
Copy Item Watermark Description Item The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. Description • 2->1Sided • 2->2Sided Duplex (continue) • 2->1Sided Rotated You can set the machine to print copies on both sides of paper. • 1 Sided: Scans one side of an original and prints it on one side of the paper.
Copy 2 Copy Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: Press Or (copy) > (Menu) > Copy Setup on the control panel. (Menu) > Copy Setup on the control panel. Item Change Default Description The copy options can be set to those most frequently used. 3.
Fax 3 Item Fax Feature Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). Resolution Description The default document settings produce good results when using typical text-based originals. However, if you send originals that are of poor quality, or contain photographs, you can adjust the resolution to produce a higher quality fax (see "Resolution" on page 68).
Fax Item Description On Hook Dial Access a dial tone to send fax. Speed Dial Send Fax image to destination from speed dial list. Group Dial Send Fax image to destination from group dial list. Redial Redials the recently sent fax number or received caller ID in ready mode, or inserts a pause(-) into a fax number in edit mode (see "Redialing the fax number" on page 282). Item Send Forward Receive Forward You cannot send a color fax using this feature.
Fax To change the menu options: (fax) > Item • Press • Or press Setup > Machine Setup > Next > Default Setting > Fax Default on the touch screen. • Or press Setup > Machine Setup > Next > Fax Setup on the touch screen. Item Redial Times (Menu) > Fax Setup > Sending on the control panel. Description Sets the time interval before automatic redialling. Prefix Dial Sets a prefix of up to five digits. This number dials before any automatic dial number is started.
Fax To change the menu options: • Press • Or press Setup > Machine Setup > Next > Default Setting > Fax Default on the touch screen. • (fax) > Item (Menu) > Fax Setup > Receiving on the control panel. DRPD Mode Or press Setup > Machine Setup> Next > Fax Setup on the touch screen. Item Receive Mode Ring To Answer Specifies the number of times the machine rings before answering an incoming call.
Fax 6 Change Default setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: Press (fax) > (Menu) > Fax Setup > Change Default on the control panel. Item Change Default Description The fax options can be set to those most frequently used. 3.
Scan 7 Item Scan feature • FTP Feature • FTP Default Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). • FTP • SMB Feature • SMB Default • SMB To change the menu options: • Press (scan) > Or Scan to > • • (Menu) > Scan Feature on the control panel. Or press Scan > select the menu item you want on the touch screen. • USB Default • USB Feature Sets scan destination to an FTP server.
Scan Item Description Item Sets the file format in which the image is to be saved. If you select JPEG, TIFF, XPS or PDF, you can select to scan multiple pages. Depending on the selected scan type, this option may not appear. • Single-TIFF: Scans the originals in TIFF (Tagged Image File Format), and several originals are scanned as an each individual TIFF file. 8 Scan setup Some menus may not appear in the display depending on options or models.
Scan Item Description Item Description Change Default The scan options can be set to those most frequently used. Original Size Sets the image size. Original Type Sets the original document’s type. • 1 Sided: For originals that are printed on one side onlyU Resolution Sets the image resolution. • 2 Sided: For originals that are printed on both sides. You can select the color options of scan outputs.
Scan Item Description You can set the machine to print server confirmation result report. Server Confirmation If you select On-Error, the machine prints a report only when a transmission is not successful. Item Description CC Sends the copy of the email to an additional recipient. BCC The same as CC but the recipient's name is not displayedU WSD Scans the originals and saves the scanned data on the connected computer if it supports the WSD (Web Service for Device) feature.
System setup 9 Item Machine setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). Receive Mode Selects the default fax receiving mode. Receive code This feature works best when you are using an extension telephone connected to the EXT socket on the back of your machine.
System setup Item Description You can set the machine to overwrite data stored in the memory. The machine overwrites the data with different patterns eliminating the possibilities of recovery. ImageOverwrite • Manual: When printing, copying, scanning, and faxing, the machine temporarily uses memory space. For security reasons, you can set the machine to manually overwrite secure non-volatile memory. If you want to secure memory space, you can manually overwrite secure non-volatile memory.
System setup Item Description Item Determine whether or not the machine continues printing when it detects the paper does not match the paper settings. Auto Continue • 0 Sec: This option allows you to continue printing when the paper size you have set is mismatched with the paper in the tray. Auto Tray Switch • 30 Sec: If a paper mismatch occurs, an error message will display. The machine waits for about 30 second, then automatically clear the message and continue printing.
System setup Item Description Allows you to select the PDF type when saving the data as a PDF file. Item CLR Empty Msg When toner cartridge is empty, this option appears. You can clear the empty message. Troubleshooting Helpful information for what to do if you encounter an error. • Standard: Saves the data as a regular PDF. • PDF/A: Saves the data as a PDF that has the necessary information to render itself in any environment. Allows you to save print resources and enables ecofriendly printing.
System setup Item Description Turns power off automatically when the machine has been in power save mode for the length of time set in Auto Power Off > On > Timeout. Item • Auto Color Reg. • Auto Color Registration Description The machine virtually prints certain patterned image to calibrate the color printing position. This feature enhances the colored image sharper and clearer, which means the machine prints the colored image on the paper more like the one in the monitor.
System setup 10 Item Paper setup Description • Simplex Margin: Sets the margin for one-sided printing. • Duplex Margin: Sets the margin for double-sided printing. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). Common Margin To change the menu options: • Press (Menu) > System Setup > Paper Setup on the control panel. • Or press Setup > Machine Setup > Next > Paper Setup on the touch screen.
System setup Item Description Tray Confirm Activates the tray confirmation message. If you open and close a tray, a window asking you whether to set the paper size and type for the tray just opened appears. Sets the paper margins for the paper trays. Item Key Sound Turns the key sound on orGoff. A tone sounds each time a key is pressed if this option is on. Alarm Sound Turns the alarm sound on orGoff. An alarm tone sounds when an error occurs or fax communication ends if this option is on.
System setup 12 Item Report Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: Press (Menu) > System Setup > Report on the control panel. • Or press Setup > Machine Setup> Next > Reports on the touch screen. Item Fax Sent Prints information on the faxes you have recently sent. Fax Received Prints information on the faxes you have recently received.
System setup 13 Item Maintenance Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). Description Paper Stacking If you use a machine in a humid area, or you are using the damp print media caused by a high humidity, the printouts on the output tray may be curled and may not be stacked properly. In this case, you can set the machine to use this function to let print-outs be stacked firmly.
System setup 16 Item Secured Job Description Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). 15 Address book setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). • Document box Shows the print job lists that are secured on the disk.
System setup 17 Network setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). Option Description Selects the appropriate protocol and configure parameters to use the network environmentGOsee "Setting IP address" on page 163). TCP/IP (IPv4) There are lots of parameters to be set. If you are not sure, leave as is, or consult the network administrator.
System setup Option Description Option Reverts the network settings to the default values. Clear Settings Turn the power off and on after you change this option. Description You can configure the WINS server. WINS(Windows Internet Name Service) is used in the Windows operating system. WINS Turn the power off and on after you change this option. Network Configuration This list shows information on your machine’s network connection and configuration. • Net.
System setup Option Description You can configure SLP (Service Location Protocol) settings. This protocol allows host applications to find services in a local area network without prior configuration. SLP Turn the power off and on after you change this option. 3.
Admin setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). Press Setup > Admin Setup > Next on the touch screen. Item Description You can control user access to a machine. You can assign different levels of permissions to use the machine to each userU User Access Control You can also use this feature from the SyncThru™ Web Service.
Eco Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Press Eco > select the menu item you want on the touch screen. Item Eco-On Description Select eco mode and change on/off or on-forced option. Sets eco-related settings and change default settings. Settings • Default Mode: Select this to turn on or off the default mode.
Direct USB Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Press Direct USB > select the menu item you want on the touch screen. Item Description Print From Views the file list from the File Navigation. Select a file to print. Scan to USB Sets scan destination to a USB. You scan the originals and save the scanned image to a USB device.
4. Special Features This chapter explains special copying, scanning, faxing, and printing features. • Altitude adjustment 250 • Storing email address 251 • Entering various characters 253 • Setting up the fax address book 254 • Registering authorized users 258 • Printing features 259 • Scan features 274 • Fax features 282 • Using shared folder features 291 • Using optional device features 292 • The procedures in this chapter are mainly based on Windows 7.
Altitude adjustment Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. You can set the altitude value from Device Settings in 6DPVXQJ (DV\ 3ULQWHU 0DQDJHU program. • Before you set the altitude value, determine the altitude where you are.
Storing email address This feature may not be available depending on model or optional goods (see "Features by model" on page 6). You can set up address book with the email addresses you use frequently via SyncThru™ Web Service and then easily and quickly enter email addresses by entering the location numbers assigned to them in address book. If you need to set SMB or FTP sever information, check SMB or FTP and set the information. 6 Click Apply.
Storing email address 2 Searching for an email address Searching sequentially through memory 1 Select (scan) > (Address Book) > Search&Send > Select an address group > All on the control panel. Or select Scan to > (Address Book) > Search&Send > Select an address group > All on the control panel. Or select Setup > Machine Setup > Next > Address Book > Email > View List > Individual or Group on the touch screen.
Entering various characters As you perform various tasks, you may need to enter names and numbers. For example, when you set up your machine, you enter your name or your company’s name, and the fax number. When you store fax numbers or email addresses in memory, you may also enter the corresponding names. 3 Entering alphanumeric characters Press the button until the correct letter appears on the display. For example, to enter the letter O, press 6, labeled with MNO.
Setting up the fax address book You can set up speed number with the fax numbers you use frequently via SyncThru™ Web Service and then easily and quickly enter fax numbers by entering the location numbers assigned to them in address book. 6 Using speed dial numbers When you are prompted to enter a destination number while sending a fax, enter the speed dial number at which you stored the number you want. 5 Registering a speed dial number 1 Select (fax) > the control panel.
Setting up the fax address book 7 Editing speed dial numbers 1 2 3 4 5 Select (fax) > the control panel. (Address Book) > New & Edit > Speed Dial on Or select Setup > Machine Setup > Next > Address Book > Phone Book > View List > Individual on the touch screen. 3 Search by entering the first few letters of the speed dial’s name to put in the group. Enter the speed dial number you want to edit and press OK. 4 5 6 7 Select the name and number you want and press OK. 8 Press mode.
Setting up the fax address book 9 10 Editing group dial numbers 1 Select (fax) > the control panel. Searching address book for an entry (Address Book) > New & Edit > Group Dial on Or select Setup > Machine Setup > Next > Address Book > Phone Book > View List > Group on the touch screen. 2 3 There are two ways to search for a number in memory. You can either scan from A to Z sequentially, or you can search by entering the first letters of the name associated with the number.
Setting up the fax address book 1 Select ct (fax) > (Address Book) > Print on the control panel. Or select Setup > Machine Setup > Next > Reports > Address Book on the touch screen. 2 Press OK. The machine begins printing. 4.
Registering authorized users This feature may not be available depending on model or optional goods (see "Features by model" on page 6). To send a scanned image, copy image, or fax data through email or via network server safely, you must register account information of authorized users to your local machine using SyncThru™ Web Service. 1 Access the SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 300). 2 3 Click Login on the upper right of the SyncThru™ Web Service website.
Printing features If Printing preferences has a , you can select other printer drivers connected to the selected printer. • For basic printing features, refer to the Basic Guide (see "Basic printing" on page 53). • This feature may not be available depending on model or optional goods (see "Features by model" on page 6). 5 6 12 Change the settings on each tab. Click OK. Changing the default print settings 1 If you want to change the settings for each print job, change it in Printing Preferences.
Printing features 3 4 Select your machine. 1 Check the Print to file box in the Print window. 2 3 Click Print. Right-click your machine and select Set as Default Printer. For Windows 7 or Windows Server 2008 R2, if Set as default printer has a , you can select other printer drivers connected to the selected printer. 14 Using advanced print features XPS printer driver: used to print XPS file format. • See "Features by model" on page 6.
Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine name that appears in the printer properties window may differ depending on the machine in use. • Some menus may not appear on the display depending on options or models.
Printing features Item Poster Printing Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together.
Printing features Item Description • Double-sided Printing • Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine. • Double-sided • Long Edge: This option is the conventional layout used in bookbinding. Printing (Manual)a • None: Disables this feature. • Short Edge: This option is the conventional layout used in calendars.
Printing features Item Watermark (Creating a watermark) Watermark (Editing a watermark) Watermark (Deleting a watermark) Description a To change the print settings from your software application, access Printing Preferences. b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. c Enter a text message in the Watermark Message box. You can enter up to 256 characters. The message displays in the preview window.
Printing features Item Overlaya (Creating a new page overlay) Description a b c d To save the document as an overlay, access Printing Preferences. Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears. In the Edit Overlay window, click Create. In the Save As window, type a name up to eight characters in the File name box. Select the destination path, if necessary (The default is C:\Formover). e Click Save. The name appears on the Overlay List.
Printing features Item Description • This feature is available only if you have installed the mass device or optional memory (see "Variety feature" on page 8). • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • You need to check Storage Options to use this feature (see "Setting Device Options" on page 91).
Printing features Item Job Accounting Description This option allows you to print with the given permission. • User permission: If you check this option, only users with user permission can start a print job. • Group permission: If you check this option, only groups with group permission can start a print job. • Click the question mark( ) from the upper-right corner of the window and click on any option you want to know about.
Printing features • Whether or not a PDF file can be printed using the Direct Printing Utility program depends on how the PDF file was created. 15 Using Direct Printing Utility • The Direct Printing Utility program supports PDF version 1.7 and below. For higher versions, you must open the file to print it. • Available for Windows OS users only. • Direct Printing Utility may not be available depending on model or optional goods (see "Software" on page 6).
Printing features Using the right-click menu 1 Right-click on the PDF file to print and select Direct Printing. 1 2 Open the document to print. 3 Choose your paper size, orientation, scaling, other options, and make sure that your machine is selected. Click OK. 4 5 6 Open the File menu and click Print. Open the File menu and click Page Setup (Document Setup in some applications). The Direct Printing Utility window appears with the PDF file is added. 2 3 4 Select the machine to use.
Printing features 1 2 3 4 Open an application, and select Print from the File menu. Select Layout from the drop-down list under Orientation. In the Pages per Sheet drop-down list, select the number of pages you want to print on one sheet of paper. 3 4 5 Select a binding orientation from the Two-Sided option. Select the other options to use. Click Print and the machine prints on both sides of the paper. Select the other options to use. Click Print.
Printing features 17 Linux printing Some features may not be available depending on models or options. It means that the features are not supported. 7 8 Change other printing options in each tab, if necessary. Click Print. Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing (see "Features by model" on page 6).
Printing features 1 Launch Printing utility(Go to System > Administration > Printing menu or execute "system-config-printer" command in Terminal program). 1 Execute “printui ” command. For example, if you are printing “document1” printui document1 2 3 4 Select your printer and double-click it. This will open the UNIX Printer Driver Print Job Manager in which the user can select various print options. Change default printing options or connection type. Click Apply button.
Printing features General tab Text tab • Paper Size: Set the paper size as A4, Letter, or other paper sizes, according to your requirements. Set the character margin, line space, or the columns of the actual print output. • Paper Type: Choose the type of the paper. Options available in the list box are Printer Default, Plain, and Thick. Margins tab • Paper Source: Select from which tray the paper is used. By default, it is Auto Selection.
Scan features • For basic scanning features, refer to the Basic Guide (see "Basic scanning" on page 65). • This feature may not be available depending on model or optional goods (see "Features by model" on page 6). • The maximum resolution that can be achieved depends upon various factors, including computer speed, available disk space, memory, the size of the image being scanned, and bit depth settings.
Scan features 20 21 Setting the scan settings in the computer Scanning from network connected machine This feature may not be available depending on model or optional goods (see "Features by model" on page 6). 1 Open Samsung Easy Printer Manager (see "Using Samsung Easy Printer Manager" on page 305). 2 3 4 Select the appropriate machine from the Printer List. Select Scan to PC Settings menu.
Scan features Setting up an email account • ID is the same ID as the registered scan ID for 5COUWPI 'CU[ 2TKPVGT /CPCIGT ! Switch to advanced mode ! Scan to 2% Settings. 1 Access the SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 300). 2 3 4 5 Select Settings > Network Settings and Outgoing Mail Server(SMTP). 6 7 Enter the SMTP server login name and password.
Scan features Scanning and sending an email 23 Scanning to FTP/SMB server 1 2 Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 50). Select This feature may not be available depending on model or optional goods (see "Features by model" on page 6). (scan) > Scan To Email on the control panel. Or select Scan > Send Email on the touch screen.
Scan features 9 Enter the path for saving the scanned image. 24 Scanning from image editing program • The folder to save the scanned image must be on the root. • The folder properties need to be setup as a share. • Your user name should have the rights to read and write the folder. 10 Press Apply. Scanning and sending to FTP/SMB server 1 2 3 1 Make sure that the machine is connected to your computer and powered on.
Scan features 7 25 Scanning using the WIA driver Scan and save your scanned image. 26 Your machine supports the Windows Image Acquisition (WIA) driver for scanning images. WIA is one of the standard components provided by Microsoft Windows 7 and works with digital cameras and scanners.
Scan features 5 6 Make adjustments to the image (Scan Settings and More Options). 7 8 Select to Save to Location, Send to E-mail, or Send to SNS. If No Image Capture device connected message appears, disconnect the USB cable and reconnect it. If the problem continues, refer to the Image Capture’s help. Click Scan to scan a final image or Prescan to get another preview image. Click on Save (Saving a Scan), Send ( E-mailing a Scan), or Share (Uploading). 4 5 Scan and save your scanned image.
Scan features 4 According to OS, follow steps below. • • 5 6 For 10.5 - Click Devices > Browse Devices on Menu bar. - Make sure that Connected checkbox is checked beside your machine in Bonjour Devices. For 10.6 -10.9, select your device below SHARED. 28 Linux scanning 1 Make sure that the machine is connected to your computer and powered on. 2 Launch a scan application such as xsane or simple-scan(If it's not installed, please install it manually to use scan features.
Fax features 30 Redialing the fax number For basic faxing features, refer to the Basic Guide (see "Basic faxing" on page 66). 1 2 29 Automatic redialing 3 Select the fax number you want. When an original is loaded in the document feeder, the machine automatically begins to send. If an original is placed on the scanner glass, select Yes to add another page. Load another original and press OK. When you have finished, select No when Another Page? appears.
Fax features 5 You can set your machine to print a confirmation report automatically each time sending a fax is completed. Press (fax) > (Menu) > Fax Setup > Sending > Fax Confirmation on the control panel. Enter the recipients’ numbers and select the option Select the Help menu or click the button from the window and click on any option you want to know about. 6 32 Sending a fax in the computer Click Send.
Fax features 7 To enter more fax numbers, press OK when Yes highlights and repeat steps 5. Canceling a reserved fax job • You can add up to 10 destinations. • Once you entered a group dial number, you cannot enter another group dial numbers anymore. 8 Enter the job name and the time. 1 Press panel. (fax) > (Menu) > Fax Feature > Cancel Job on the control 2 3 Select the fax job you want and press OK. Press OK when Yes highlights. The selected fax is deleted from memory.
Fax features 1 Place a single document face down on the document glass, or load the documents face up into the document feeder. 2 Press (fax) > (Menu) > Fax Feature > Send Forward > Forward to Fax, Forward to Email or Forward to Server on the control panel. Or select Setup > Machine Setup > Next > Fax Setup > Send Forward > Forward to Fax, Forward to Email or Forward to Server on the touch screen. Though you sent or received a color fax, the data is forwarded in grayscale.
Fax features 3 36 Sending faxes on both sides of paper Press OK. 37 Receiving a fax in the computer • This is available only when you load originals into the document feeder. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • This feature may not be available depending on model or optional goods (see "Features by model" on page 6).
Fax features 5 • Print received fax: Set to print information for the received fax after receiving the fax. • Notify me when complete: Set to show the popup window to notify receiving a fax. • Open with default application: After receiving the fax, open it with default application. • None: After receiving a fax, the machine does not notify the user or opens the application. • To use the Ans/Fax mode, attach an answering machine to the EXT socket on the back of your machine. • Press Save > OK.
Fax features 39 41 Receiving manually in Tel mode You can receive a fax call by pressing pressing (On Hook Dial) button and then (Start) when you hear a fax tone. If your machine has a handset, you can answer calls using the handset (see "Features by model" on page 6). Receiving faxes with an extension telephone When you are using an extension telephone connected to the EXT socket, you can receive a fax from someone you are talking to on the extension telephone, without going to the fax machine.
Fax features 43 This setting may not be available depending on your country. 1 Select (fax) > (Menu) > Fax Setup > Receiving > Receive Mode > DRPD on the control panel. Or select Setup > Machine Setup > Next > Default Setting > Fax Default > Common > Receive Mode > DRPD on the touch screen. 2 3 4 Receiving in secure receiving mode Call your fax number from another telephone. This feature may not be available depending on model or optional goods (see "Features by model" on page 6).
Fax features 3 • The machine prints all of the faxes stored in memory. Short Edge: Prints pages to be read by flipping like a note pad. 2 44 Printing faxes on both sides of the paper 3 5 • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. 3 4 • This feature may not be available depending on model or optional goods (see "Features by model" on page 6).
Using shared folder features This feature allows you to use the machine’s memory as a shared folder. The advantage of this feature is that you can conveniently use the shared folder through your computer’s window. • This feature may not be available depending on model or optional goods (see "Features by model" on page 6). • You can use this feature in the models that have a mass storage device (see "Variety feature" on page 8).
Using optional device features Some features may not be available depending on models or options. It means that the features are not supported (see "Variety feature" on page 8). 4 5 6 Click Properties or Preferences . 7 Select OK. 48 From the printer driver If you install the optional device, you can use advanced printing features, such as proofing a job and printing a private job in the Print window.
Using optional device features • File Policy You can choose the file policy for generating file name before you proceed with the job through optional memory. If the optional memory already has the same name when you entered a new file name, you can rename or overwrite it. 4.
5. Useful Management Tools This chapter introduces management tools provided to help you make full use of your machine.
Accessing management tools Samsung provides a variety of management tools for Samsung printers. 1 2 Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs. • 3 4 5 For Windows 8, from the Charms, select Search > Apps. Find Samsung Printers. Under Samsung Printers, you can see installed management tools. Click the management tool you want to use.
Easy Capture Manager • Available for Windows OS users only. • This feature may not be available depending on model or optional goods (see "Software" on page 6). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited. 5.
Samsung Easy Color Manager Samsung Easy Color Manager helps users do fine adjustments with 6 color tones and other properties, such as brightness, contrast, and saturation. Color tone change can be saved as a profile and can be used from the driver or from inside of the machine. • Available for Windows and Mac OS users only. • This feature may not be available depending on model or optional goods (see "Software" on page 6). Helps Samsung color laser printer users to adjust color as they like.
Samsung AnyWeb Print • Available for Windows OS users only. • This feature may not be available depending on model or optional goods (see "Software" on page 6). This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily than when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). 5.
Easy Eco Driver • This feature may not be available depending on model or optional goods (see "Software" on page 6). • Available for Windows OS users only (see "Software" on page 6). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Printer Properties > Basic tab > Start Easy Eco Driver before printing job checkbox should be checked.
Using SyncThru™ Web Service 1 2 • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. • SyncThru™ Web Service explanation in this user’s guide may differ from your machine depending on its options or models. Click Login on the upper right of the SyncThru™ Web Service website. Type in the ID and Password then click Login. We recommend you to change the default password for security reasons.
Using SyncThru™ Web Service • Usage Counters: Shows the usage count by print types: simplex and duplex. • Current Settings: Shows the machine’s and network’s information. • Security Information: Shows the machine’s security information. • Print information: Prints reports such as system related reports, e-mail address, and font reports. • User Access Control: Classifies users into several groups according to each user’s role.
Using SyncThru™ Web Service 5 3 E-mail notification setup Set the recipient name and e-mail address(es) with notification items you want to receive an alert for. You can receive emails about your machine’s status by setting this option. By setting information such as IP address, host name, e-mail address and SMTP server information, the machine status (toner cartridge shortage or machine error) will be sent to a certain person's e-mail automatically.
Using SyncThru™ Web Service 4 Enter the name of the administrator, phone number, location, and email address. 5 Click Apply. 5.
Using Samsung Easy Document Creator Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These documents can be shared via social networking sites or fax. Whether you’re a student needing to organize research from the library or a stay-at-home mom sharing scanned pictures from last year’s birthday party, Samsung Easy Document Creator will provide you with the necessary tools.
Using Samsung Easy Printer Manager • This feature may not be available depending on model or optional goods (see "Software" on page 6). The Samsung Easy Printer Manager interface is comprised of various basic sections as described in the table that follows: • Available for Windows and Mac OS users only (see "Software" on page 6). The screenshot may differ depending on the operating system you are using. • For Windows, Internet Explorer 6.
Using Samsung Easy Printer Manager Printer information 2 This area gives you general information about your machine. You can check information, such as the machine’s model name, IP address (or Port name), and machine status. Quick links 4 If you connect your machine to a network, the SyncThru™ Web Service icon is enabled. You can view the online User’s Guide. Troubleshooting button: This button opens the Troubleshooting Guide when an error occurs.
Using Samsung Easy Printer Manager Fax to PC Settings Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Device Settings This menu includes settings related to the basic fax functionality of the selected device. • Disable: If Disable is On, incoming faxes will not be received on this device. • Enable Fax Receiving from Device: Enables faxing on the device and allows more options to be set.
Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status. Icon • The Samsung Printer Status window and its contents shown in this user’s guide may differ depending on the machine or operating system in use. Mean Normal The machine is in ready mode and experiencing no errors or warnings. Warning The machine is in a state where an error might occur in the future.
Using Samsung Printer Status 3 Order Supplies You can order replacement toner cartridge(s) from online. User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide. 4 5 Close Close the window. 5.
Using Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You can set device settings, order supplies, open troubleshooting guides, visit Samsung’s web site, and check connected machine information. This application will be automatically downloaded from the Windows Store if the machine is connected to a computer with an Internet connection.
Using Samsung Printer Experience 9 2 User Guide You can view the online User’s Guide. You need to be connected to the Internet to use this feature. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide. Adding/Deleting Printers If you do not have any printer added to the Samsung Printer Experience, or if you want to add/delete a printer, follow the instructions below. You can only add/delete network connected printers.
Using Samsung Printer Experience Deleting a printer 1 From the Charms, select Settings. 4 5 Select the printer settings, such as the number of copies and orientation. Click the Print button to start the print job. Or, right-click the Samsung Printer Experience page and select Settings. 2 3 4 Select Remove Printer Select the printer you want to delete. Click Yes. You can see that the deleted printer is removed from the screen.
Using Samsung Printer Experience Cancelling a print job Basic tab If the printing job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( • ) in the Windows task bar. You can also cancel the current job by pressing the control panel. (Stop/Clear) button on Opening more settings The screen may appear somewhat different depending on the model or options. You can set up more printing parameters.
Using Samsung Printer Experience Advanced tab Security tab Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that these features are not supported. Paper settings This option allows you to set the basic paper handling specifications. Layout settings This option allows you to set the various ways to layout your documents. Job Accounting This option allows you to print with the given permission.
Using Samsung Printer Experience 11 Scanning from Windows 8 This section is for the users with multi-functional printers. 7 Click Scan ( )and save the image. • When you place the originals in the ADF (or DADF), Prescan ( available. ) is not • You can skip step 5, if the Prescan option is selected. Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer.
6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error.
Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause some paper to stick together. Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Power and cable connecting problems Click this link to open an animation about solving power problems. Condition The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. Suggested solutions • Connect the machine to the electricity supply first. If the machine has a (Power/Wake Up) button on the control, press it. • Disconnect the machine’s cable and reconnect it. 6.
Printing problems Condition The machine does not print. Possible cause The machine is not receiving power. Suggested solutions Connect the machine to the electricity supply first. If the machine has a (Power/ Wake Up) button on the control, press it. The machine is not selected as the default machine. Select your machine as your default machine in Windows. Check the machine for the following: • The cover is not closed. Close the cover. • Paper is jammed.
Printing problems Condition The machine does not print. Possible cause Suggested solutions The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative.
Printing problems Condition Pages print, but they are blank. Possible cause Suggested solutions The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and back on again. The toner cartridge is defective or out of toner.
Printing problems Condition Possible cause Suggested solutions The machine does not print special-sized paper, such as billing paper. Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see "Opening printing preferences" on page 55). The printed billing paper is curled. The paper type setting does not match. Change the printer option and try again.
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Light or faded print Suggested solutions • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the toner cartridge" on page 86). • The paper may not meet paper specifications; for example, the paper may be too moist or rough.
Printing quality problems Condition Toner specks Suggested solutions • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 97). A aB bC c A aB bC c A aB bC c A aB bC c A aB bC c Dropouts • The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 97).
Printing quality problems Condition Vertical lines Suggested solutions If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 86). If white vertical streaks appear on the page: • The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 97).
Printing quality problems Condition Vertical repetitive defects Suggested solutions If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see "Replacing the toner cartridge" on page 86). • Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.
Printing quality problems Condition Suggested solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. A aBb A aBb C A aBb C A aBb C A aBb C Cc Curl or wave • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. • Ensure that the paper is loaded properly. • Check the paper type and quality.
Printing quality problems Condition Wrinkles or creases Suggested solutions • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 97). Solid color or black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
Printing quality problems Condition Loose toner Suggested solutions • Clean the inside of the machine (see "Cleaning the machine" on page 97). • Check the paper type, thickness, and quality. • Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 86). If the problem persists, the machine may require repair. Contact a service representative.
Printing quality problems Condition Curl Suggested solutions If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see "Opening printing preferences" on page 55).
Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page 60). Smears, lines, marks, or spots appear on copies. • If the defects are on the original, adjust darkness in copy feature to lighten the background of your copies. Copy image is skewed. • Ensure that the original is aligned with the registration guide.
Scanning problems Condition The scanner does not work. Suggested solutions • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see "Loading originals" on page 50). • There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works. Try lowering the scan resolution rate. • Check that the machine printer cable is connected properly.
Scanning problems Condition Suggested solutions Message appears on your computer screen: • There may be a copying or printing job in progress. Try your job again when that job is finished. • Device can’t be set to the H/W mode you want. • The machine printer cable may be improperly connected or the power may be off. • Port is being used by another program. • Ensure that the machine is properly connected and the power is on, then restart your computer. • Port is disabled.
Faxing problems Condition Suggested solutions The machine is not working, there is no display, or the buttons are not working. • Unplug the power cord and plug it in again. No dial tone. • Check that the phone line is properly connected (see "Rear view" on page 22). • Ensure that there is power being supplied to the electrical outlet. • Ensure that the power is turned on. • Check that the phone socket on the wall is working by plugging in another phone.
Faxing problems Condition Suggested solutions Some of the words on an incoming fax are stretched. The fax machine sending the fax had a temporary document jam. There are lines on the originals you sent. Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 101). The machine dials a number, but the connection with the other fax machine fails. The other fax machine may be turned off, out of paper, or cannot answer incoming calls.
Operating system problems 1 Common Windows problems Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. “General Protection Fault”, “Exception OE”, “Spool 32”, or “Illegal Operation” messages appear. Close all other applications, reboot Windows and try printing again. “Fail To Print”, “A printer timeout error occurred” message appear.
Operating system problems 2 Common Mac problems Condition The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Suggested solutions Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. Some letters are not displayed normally during cover page printing. Mac OS cannot create the font while printing the cover page.
Operating system problems 3 Common Linux problems Condition Suggested solutions There is no xsane nor simplescan application on my Linux machine. For some Linux distributions, there might be no default scan application. To use scan features, install one of scan applications using download center supplied by the OS(ex. Ubuntu Software Center for Ubuntu, Install/Remove Software for openSUSE, Software for Fedora). Scanner can not be found via network.
Operating system problems Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. 4 Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem The PostScript file cannot be printed Possible cause The PostScript driver may not be installed correctly. Solution • Install the PostScript driver (see "Software Installation" on page 156).
Operating system problems 6.
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Glossary ADF The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802). 802.11b/g/n 802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.
Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system. It is the printing term used for a toner usage measurement on printing.
Glossary DHCP DPI A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts. Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing.
Glossary ECM EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise. A suite of protocols developed by Apple Computer for computer networking. It was included in the original Mac (1984) and is now deprecated by Apple in favor of TCP/IP networking.
Glossary Gateway IEEE A connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a computer or a network that allows access to another computer or network. The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional organization for the advancement of technology related to electricity.
Glossary IPM ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications.
Glossary LDAP MH The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP. Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook-based run-length encoding scheme optimized to efficiently compress white space.
Glossary NetWare OSI A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. Open Systems Interconnection (OSI) is a model developed by the International Organization for Standardization (ISO) for communications.
Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used primarily in the electronic and desktop publishing areas. - that is run in an interpreter to generate an image. A convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints. PS Printer Driver See PostScript. A program used to send commands and transfer data from the computer to the printer.
Glossary SMB TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Inter-process communication mechanism. The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run.
Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microsoft Windows and Apple Mac operating systems. A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light.
Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security. WPS The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network.