Installing driver over the network Command- line /s or Definition Starts silent installation. /S /p”” or Specifies printer port. /P”” Network Port will be created by use of Standard TCP/IP Port monitor. For local port, this port must exist on system before being specified by command. /a”” or /A”” Specifies destination path for installation. The destination path should be a fully qualified path.
Installing driver over the network 6 Command- line /up”” or /UP”” /d or Definition Description Removes only specified printer instance and not the driver files. This command provides a way to remove only specified printer instance from your system without effecting other printer drivers. It will not remove printer driver files from your system. Uninstalls all device drivers and applications from your system.
Installing driver over the network 1 Make sure that the machine is connected to your network and powered on. Also, your machine’s IP address should have been set. 2 3 Copy Unified Linux Driver package to your system. Open Terminal program and go to the folder that you copied the package to. 4 5 6 Extract the package. Move to uld folder. Execute ” ./install.sh“ command (If you are not logged in as root, execute the command with “sudo” as “sudo ./install.sh”). 7 8 9 10 11 Proceed with installation.
IPv6 configuration 8 IPv6 is supported properly only in Windows Vista or higher. If the IPv6 network seems to not be working, set all the network setting to the factory defaults and try again using Clear Setting. The machine supports the following IPv6 addresses for network printing and managements. • • Link-local Address: Self-configured local IPv6 address (Address starts with FE80).
IPv6 configuration 3 Press OK to select the required value you want. • DHCPv6 Addr.: Always use DHCPv6 regardless of router request. • DHCPv6 Off: Never use DHCPv6 regardless of router request. • Router: Use DHCPv6 only when requested by a router. 5 6 7 Check the IPv6 Protocol check box to activate IPv6. Click the Apply button. Turn the machine off and turn it on again. • You can also set the DHCPv6. 9 • To manually set the IPv6 address: Check the Manual Address check box.
IPv6 configuration 3 • Stateful Address: IPv6 address configured by a DHCPv6 server. • Manual Address: Manually configured IPv6 address by a user. Enter the IPv6 addresses (e.g.,: http://[FE80::215:99FF:FE66:7701]). Address must be enclosed in '[ ]' brackets. 2.
Wireless network setup • Wireless networking may not be available depending on the model (see "Features by model" on page 6). Set up method From the computer Wireless networks require higher security, so when an access point is first set up, a network name (SSID), the type of security used, and a Network Password are created for the network. Ask your network administrator about this information before proceeding with the machine installation.
Wireless network setup Choosing your type 11 Using the WPS Settings menu There are two methods available to connect your machine to a wireless network. If your machine and access point (or wireless router) support Wi-Fi Protected Setup™ (WPS), then you can easily configure the wireless network settings through the WPS button menu without the need for a computer. • If you want to use the wireless network using the infrastructure mode, make sure that the network cable is disconnected from the machine.
Wireless network setup Connecting WPS 12 Using the Wi-Fi Networks Factory default in your machine is PBC mode, which is recommended for a typical wireless network environment. Connecting in PBC mode 1 2 3 Before starting, you will need to know the network name (SSID) of your wireless network and the network key if it is encrypted. This information was set when the access point (or wireless router) was installed.
Wireless network setup Setting up via USB cable 3 Insert the supplied software CD into your CD-ROM drive. Items to prepare • Access point • Network-connected computer • Software CD that was provided with your machine • A machine installed with a wireless network interface • USB cable If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
Wireless network setup 6 On the Are you setting up your printer for the first time? screen, select Yes, I will set up my printer's wireless network. Then, click Next. If your printer is already connected on the network, select No, my printer is already connected to my network. 7 Select Using a USB cable on the Select the Wireless Setup Method screen. Then, click Next.
Wireless network setup 9 If your printer supports Wi-Fi Direct, the following screen appears. 11 12 Click Next. Select the components to be installed. Follow the instructions in the installation window.
Wireless network setup Creating the infrastructure network 1 2 5 Turn on your computer, access point, and machine. On the Are you setting up your printer for the first time? screen, select Yes, I will set up my printer's wireless network. Then, click Next. If your printer is already connected on the network, select No, my printer is already connected tomy network. Insert the supplied software CD into your CD-ROM drive.
Wireless network setup 7 8 When the wireless network set up is completed, click Next. Follow the instructions in the installation window. 14 Setup using Mac Items to prepare • Access point • Network-connected computer • Software CD that was provided with your machine • A machine installed with a wireless network interface • USB cable 5 6 7 8 9 Read the license agreement and check installation agreement button.
Wireless network setup • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used. A device that has a proper WEP key can access the network. WPA Personal or WPA2 Personal: Select this option to authenticate the print server based on the WPA Pre-Shared Key.
Wireless network setup 7 8 9 10 Select Wireless on the Printer Connection Type screen. Items to prepare Click Next. • Access point If the installer asks you to allow access to the keychain, click Allow. • Network-connected computer • Software CD that was provided with your machine • A machine installed with a wireless network interface • Network cable If the Select a wireless printer window appears, select the printer named DIRECT-xxx.
Wireless network setup Configuring the machine’s wireless network 4 Before starting you will need to know the network name (SSID) of your wireless network and the network key if it is encrypted. This information was set when the access point (or wireless router) was installed. If you do not know about your wireless environment, please ask the person who set up your network. If it’s your first time logging into SyncThru™ Web Service you need to log-in as an administrator.
Wireless network setup 16 17 Turning the Wi-Fi network on/off 1 Check whether the network cable is connected to the machine. If not, connect the machine with a standard network cable. 2 Start a web browser such as Internet Explorer, Safari, or Firefox and enter your machine’s new IP address in the browser window. For example, 3 4 5 6 7 Click Login on the upper right of the SyncThru™ Web Service website.
Wireless network setup From the machine 1 Press the (Menu) button on the control panel and select Network > Wireless >Wi-Fi Direct from the display screen. • When you have found the printer you want to connect to from your mobile device, select the printer and the printer's LED will blink. Press the WPS button on the printer and it will be connected to your mobile device. 2 3 Tap Wi-Fi Direct.
Wireless network setup Connecting Failure - SSID Not Found • The machine is unable to find the network name (SSID) you have selected or entered. Check the network name (SSID) on your access point and try connecting again. • Your access point is not turned on. Turn on your access point. 2.
Wireless network setup Connecting Failure - Invalid Security the product's IP address and the printer port's IP address. • How to compare: Security is not configured correctly. Check the configured security on your access point and machine. Connecting Failure - General Connection Error • Your computer is not receiving a signal from your machine. Check the USB cable and your machine’s power.
Wireless network setup - For a Static network environment • Check the wireless reception around the machine. If the router is far from the machine or there is an obstacle, you might have difficulty receiving the signal. • Cycle the power for the access point (or wireless router), machine, and computer. Sometimes cycling the power can recover network communication. • Check whether firewall software (V3 or Norton) is blocking the communication.
Wireless network setup • Check the wireless environment. You might not be able to connect to the network in the infrastructure environment where you need to type in a user's information before connecting to the access point (or wireless router). • This machine only supports IEEE 802.11 b/g/n and Wi-Fi. Other wireless communication types (e.g., Bluetooth) are not supported. • You cannot use infrastructure mode at the same time for Samsung wireless network machines.
Samsung Mobile Print 19 21 What is Samsung Mobile Print? Samsung Mobile Print is a free application that enables users to print photos, documents, and web pages directly from your smartphone or tablet. Samsung Mobile Print is not only compatible with your Android and iOS smart phones but also with your iPod Touch and tablet PC. It connects your mobile device to a network connected Samsung printer or to a wireless printer through a Wi-Fi access point.
Using the NFC feature The NFC(Near Field Communication) printer allows you to directly print from your cell phone just by holding your cell phone over the NFC tag on your printer. It does not require installing print driver or connecting to an access point. You just need NFC supported cell phone. In order to use this feature, Samsung Mobile Print app needs to be installed on your cell phone. • Depending on the material of the cell phone cover, NFC recognition may not work properly.
Using the NFC feature 3 Select the content you want to print. Registering Google Cloud Printer If neccessary, change the print option by pressing the 4 24 . Tag the NFC antenna on your cell phone(usually located on the back of the cell phone) over the NFC tag( ) on your printer. Wait few seconds for the cell phone to connect to the printer. 1 Check that NFC and Wi-Fi Direct features are enabled on your mobile device and Wi-Fi Direct feature is enabled on your printer.
Using the NFC feature 3 4 5 Select device status icon. Select Google Cloud Print > Register Google Cloud Printer. Tag the NFC tag on your mobile device (usually located on the back of the mobile device) over the NFC tag( ) on your printer. Wait a few seconds for the mobile device to connect to the printer. • For some mobile devices, NFC tag might not be located at the back of the mobile device. Check the location of the NFC antenna on your mobile device before tagging.
Mopria™ Only Mopria-certified machines can use the Mopria feature. Check the box that your machine came in for the Mopria-certified logo. Mopria™ Print Service is a mobile printing solution that enhances the new print functionality on any Android phone or tablet (Android version 4.4 or later). With this service, you can connect and print to any Mopria-certified printer on the same network as your mobile device without additional set-up.
Mopria™ 1 In the Settings menu of your Android device, tap Printing. The location of this option may differ depending on your mobile device. If you cannot locate the Printing option, refer to the user's manual for your mobile device. 2 3 Under Print Services, tap Mopria Print Service. Tap the On/Off slider to enable the Mopria Print Service. 27 Printing via Mopria To print via Mopria on an Android device: 1 2 3 4 Open the email, photo, web page, or document that you want to print.
AirPrint 4 Only AirPrint certified machines can use the AirPrint feature. Check the box your machine came in for the AirPrint certified mark. AirPrint allows you to wirelessly print directly from iPhone, iPad and iPod touch running the latest version of iOS. Bonjour(mDNS) and IPP protocols are required on your machine to use the AirPrint feature. You can enable the AirPrint feature by one of the following methods.
AirPrint Cancelling print job: To cancel the printing job or view the print summary, click the print center icon ( ) in multitasking area. You can click cancel in the print center. 2.
Samsung Cloud Print Samsung Cloud Print is a free cloud service that allows you to print or scan from your smartphone or tablet to your Samsung printer or MFP. After installing the Samsung Cloud Print app, you can register with the Samsung Cloud Print service just using your mobile number for authentication. No other account login is required, although you can link the app to your Samsung Account if you wish. If you press the ( 3 Click Login in the upper right corner of the SyncThru™ Web Service website.
Samsung Cloud Print Printing from an application on mobile device 31 Printing with Samsung Cloud Print The following steps are an example of using the Samsung Cloud Print app from Android mobile phone. Make sure the printer is turned on and connected to a wired or wireless network that has access to the Internet.
Google Cloud Print™ Google Cloud Print™ is a service that allows you to print to a printer using your smart phone, tablet, or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud Print service. You can print your document or email with Chrome OS, Chrome browser, or a Gmail™/ Google Docs™ application on your mobile device, so you 5 Click Login in the upper right corner of the SyncThru™ Web Service website.
Google Cloud Print™ 10 11 Click Finish printer registration. 1 Install the Cloud Print application on your mobile device. Click Manage your printers. If you do not have the application, download it from the application store such as Android Market or App Store. Now your printer is registered with Google Cloud Print service. Google Cloud Print-ready devices will appear in the list.
Google Cloud Print™ 5 6 Select Print with Google Cloud Print. Click the Print button. 2.
3. Special Features This chapter explains special printing features. • Altitude adjustment 138 • Printing features 139 The procedures in this chapter are mainly based on Windows 7.
Altitude adjustment Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, determine the altitude where you are.
Printing features If Printing preferences has a ►, you can select other printer drivers connected to the selected printer. • For basic printing features, refer to the Basic Guide (see "Basic printing" on page 35). • This feature may not be available depending on model or optional goods (see "Features by model" on page 6). 5 6 1 Change the settings on each tab. Click OK. Changing the default print settings 1 If you want to change the settings for each print job, change it in Printing Preferences.
Printing features 3 4 Select your machine. 1 Check the Print to file box in the Print window. 2 3 Click Print. Right-click your machine and select Set as Default Printer. For Windows 7 or Windows Server 2008 R2, if Set as default printer has a ►, you can select other printer drivers connected to the selected printer. 3 Using advanced print features XPS printer driver: used to print XPS file format. • See "Features by model" on page 6.
Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine name that appears in the printer properties window may differ depending on the machine in use. • Some menus may not appear on the display depending on options or models.
Printing features Item Poster Printing Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together.
Printing features Item Description Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented. • This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver. • If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page of the document first. After that, a message appears on your computer.
Printing features Item Watermark Description The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. a To change the print settings from your software application, access Printing Preferences (see "Opening Printing Preferences" on page 36). Watermark (Creating a watermark) b From the Advanced tab, select Edit...
Printing features Item Description This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver Overlaya An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of letterhead paper.
Printing features Item Description a b c d e Create or open the document you want to print. To change the print settings from your software application, access Printing Preferences. Click the Advanced tab. Select the Print Overlay from the Overlay drop-down list. If the overlay file you want does not appear in the Overlay File 1 or Overlay File 2 drop-down list, select Load from the Overlay List. Select the overlay file you want to use.
Printing features Changing printer settings 4 Mac printing You can use advanced printing features when using your machine. Some features may not be available depending on models or options. It means that the features are not supported. Printing a document When you print with a Mac, you need to check the printer driver settings in each application you use. Follow the steps below to print from a Mac: 1 2 Open the document to print.
Printing features Printing on both sides of the paper Some features may not be available depending on models or options. It means that the features are not supported (see "Variety feature" on page 8). Using help Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A pop-up window appears with information about that option's feature, which is provided from the driver.
Printing features 5 Linux printing Some features may not be available depending on models or options. It means that the features are not supported. 7 8 Change other printing options in each tab, if necessary. Click Print. Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing (see "Features by model" on page 6).
Printing features Configuring Printer Properties You can change the default printing options or connection type with Printing utility supplied by o/s. 1 Launch Printing utility(Go to System > Administration > Printing menu or execute "system-config-printer" command in Terminal program). 2 3 4 Select your printer and double-click it. Change default printing options or connection type. Click Apply button. 3.
4. Useful Management Tools This chapter introduces management tools provided to help you make full use of your machine.
Accessing management tools Samsung provides a variety of management tools for Samsung printers. 1 2 Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs. • 3 4 5 For Windows 8, from the Charms, select Search > Apps. Find Samsung Printers. Under Samsung Printers, you can see installed management tools. Click the management tool you want to use.
Easy Capture Manager • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your captured screen as captured or edited. 4.
Samsung Easy Color Manager Samsung Easy Color Manager helps users do fine adjustments with 6 color tones and other properties, such as brightness, contrast, and saturation. Color tone changes can be saved as a profile and can be used from the driver or from inside of the machine. • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows and Mac OS users only (see "Software" on page 7).
Easy Eco Driver • Available for Windows OS users only (see "Software" on page 7). • To use the Easy Eco Driver features, the Eco Driver Pack must be installed. With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. Easy Eco Driver also allows you simple editing such as removing images and texts, and more. You can save frequently used settings as a favorite. How to use: 1 Open a document to print.
Using Samsung Printer Center • Available for Windows users only. Printers tab The screenshot may differ depending on operating system you are using. The Samsung Printer Center allows you to manage all the printer drivers installed on your computer from a single integrated application. You can use the Samsung Printer Center to add and remove printer drivers, check the status of printers, update printer software, and configure printer driver settings.
Using Samsung Printer Center Quick links Displays links to various printer driver management functions. The quick links in the Printers tab link to the following functions: 3 Provides general information about the selected device, such as Printer information its model, IP address, port number, and status. • Settings: Allows you to configure the settings for individual printer driver. - Set as default printer: Sets the selected printer driver as the default printer.
Using Samsung Printer Center Quick links Displays links to the functions available for managing fax or scanner drivers. The quick links in the Scanner & Fax tab offer the following features: 3 Printer information Provides general information about the selected device, such as the model, IP address, port number, and machine status. To use this feature, the scanner driver and fax driver must be installed on the computer. • Settings: Allows you to configure the settings for fax or scanner dirvers.
Using SyncThru™ Web Service 1 2 • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. • SyncThru™ Web Service explanation in this user’s guide may differ from your machine depending on its options or models. • Network model only. 2 Accessing SyncThru™ Web Service 1 Access a web browser, such as Internet Explorer, from Windows. Click Login on the upper right of the SyncThru™ Web Service website.
Using SyncThru™ Web Service Information tab Security tab This tab gives you general information about your machine. You can check things, such as remaining amount of toner. You can also print reports, such as an error report. This tab allows you to set system and network security information. You need to log-in as an administrator to view this tab. • Active Alerts: Shows the alerts that have occurred in the machine and their severity.
Using SyncThru™ Web Service 1 Start a web browser, such as Internet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go. 2 3 4 Your machine’s embedded website opens. 5 Click Apply. From the Security tab, select System Security > System Administrator Enter the name of the administrator, phone number, location, and email address. 4.
Using Samsung Easy Printer Manager • Available for Windows and Mac OS users only. The screenshot may differ depending on operating system you are using. • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Printer Manager. 2 1 Samsung Easy Printer Manager is an application that combines Samsung machine settings into one location. Samsung Easy Printer Manager combines device settings as well as printing environments, settings/actions and launching.
Using Samsung Easy Printer Manager 2 Advanced Setting The advanced user interface is intended to be used by the person responsible for managing the network and machines. 3 Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Application information Includes links for changing to the refresh, preference setting, help, and about. Printer information This area gives you general information about your machine.
Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status. Icon • The Samsung Printer Status window and its contents shown in this user’s guide may differ depending on the machine or operating system in use. Mean Description Normal The machine is in ready mode and experiencing no errors or warnings. Warning The machine is in a state where an error might occur in the future.
Using Samsung Printer Status 1 Device Information You can see the device status , current printer model name, connected port name in this area. User’s Guide You can view the online User’s Guide. Toner/Paper Information This button areas for paper and toner info will be available based on the device. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide.
Using Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You can set device settings, order supplies, open troubleshooting guides, visit Samsung’s web site, and check connected machine information. This application will be automatically downloaded from the Windows Store if the machine is connected to a computer with an Internet connection.
Using Samsung Printer Experience 8 2 User’s Guide You can view the online User’s Guide. You need to be connected to the Internet to use this feature. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide. Adding/Deleting Printers If you do not have any printer added to the Samsung Printer Experience, or if you want to add/delete a printer, follow the instructions below. You can only add/delete network connected printers.
Using Samsung Printer Experience Deleting a printer 1 4 5 From the Charms, select Settings. Select the printer settings, such as the number of copies and orientation. Click the Print button to start the print job. Or, right-click the Samsung Printer Experience page and select Settings. 2 3 4 Select Remove Printer Select the printer you want to delete. Click Yes. You can see that the deleted printer is removed from the screen.
Using Samsung Printer Experience Opening more settings Basic tab The screen may appear somewhat different depending on the model or options. You can set up more printing parameters. 1 2 3 4 Open the document you want to print. From the Charms, select Devices. Select your printer from the list Click More settings. Basic This option allows you to choose the basic printing settings such as copies, orientation, and document type.
Using Samsung Printer Experience Advanced tab Security tab Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that these features are not supported. Paper settings This option allows you to set the basic paper handling specifications. Layout settings This option allows you to set the various ways to layout your documents. Job Accounting This option allows you to print with the given permission.
Using Samsung Printer Experience Using the sharing feature Samsung Printer Experience allows you to print from other applications installed on the computer using the sharing feature. This feature is only available for printing jpeg, bmp, tiff, gif, and png file formats. 1 2 3 4 Select the content you want to print from other application. From the Charms, select Share > Samsung Printer Experience . Select the printer settings, such as the number of copies and orientation.
5. Troubleshooting This chapter gives helpful information for what to do if you encounter an error.
Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause some paper to stick together. Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Power and cable connecting problems Reboot the power. If the problem persists, please call for service. Condition The machine is not receiving power, Suggested solutions 1 Connect the machine to the electricity supply first. or the connection cable between the computer and the machine is not connected properly. 1 2 2 Check the USB cable or network cable in the machine’s rear. 3 Disconnect the USB cable or network cable in the machine’s rear and then, reconnect it. 5.
Printing problems Condition The machine does not print. Possible cause Suggested solutions The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default machine. Select your machine as your default machine in Windows. Check the machine for the following: • The top cover is not closed. Close the top cover. • Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 59). • No paper is loaded.
Printing problems Condition The machine does not print. Possible cause Suggested solutions The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative. The document size is so big that the hard disk space of the computer is insufficient to access the print job.
Printing problems Condition The machine prints, but the text is wrong, garbled, or incomplete. Pages print, but they are blank. Possible cause Suggested solutions The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer that you know works and try a print job. Finally, try a new machine cable. The wrong printer driver was selected.
Printing problems Condition Possible cause Suggested solutions Before printing, the machine emits vapor near the output tray. Using damp/wet paper can cause vapor [white smoke] during printing. This is not a problem, just keep printing. If you are bothered by the smoke [vapor], then replace the paper with fresh paper from an unopened ream. The machine does not print special-sized paper, such as billing paper. Paper size and paper size setting do not match.
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Light or faded print Suggested Solutions • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the toner cartridge" on page 48).
Printing quality problems Condition Toner specks Suggested Solutions • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 54). A aB bC c A aB bC c A aB bC c A aB bC c A aB bC c Dropouts • The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 54).
Printing quality problems Condition Vertical lines Suggested Solutions If black vertical streaks appear on the page: • The surface (drum part) of the imaging unit inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the imaging unit" on page 52). If white vertical streaks appear on the page: • The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 54).
Printing quality problems Condition Vertical repetitive defects Suggested Solutions If marks repeatedly appear on the printed side of the page at even intervals: • The imaging unit may be damaged. If you still have the same problem, remove the imaging unit and, install a new one (see "Replacing the imaging unit" on page 52). • Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.
Printing quality problems Condition Suggested Solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. Curl or wave • Ensure that the paper is loaded properly. • Check the paper type and quality.
Printing quality problems Condition Wrinkles or creases Suggested Solutions • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 54). Solid color or black pages • The imaging unit may not be installed properly. Remove the imaging unit and reinsert it.
Printing quality problems Condition Loose toner Suggested Solutions • Clean the inside of the machine (see "Cleaning the machine" on page 54). • Check the paper type and quality. • Remove the imaging unit and then, install a new one (see "Replacing the imaging unit" on page 52). If the problem persists, the machine may require repair. Contact a service representative.
Printing quality problems Condition Curl Suggested Solutions If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see "Opening Printing Preferences" on page 36). • An unknown image Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.
Operating system problems 1 Common Windows problems Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. “General Protection Fault”, “Exception OE”, “Spool 32”, or “Illegal Operation” messages appear. Close all other applications, reboot Windows and try printing again. “Fail To Print”, “A printer timeout error occurred” message appear.
Operating system problems 2 Common Mac problems Condition The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Suggested solutions Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. Some letters are not displayed normally during cover page printing. Mac OS cannot create the font while printing the cover page.
Operating system problems 3 Common Linux problems Condition Suggested solutions Unchecking the collate option in the Print Dialog does not work. For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the default value of collate option to False using the system's printing utility(execute "system-config-printer" in the Terminal program). Printing always works with duplex. This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.
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Glossary ADF The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802). 802.11b/g/n 802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.
Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system. It is the printing term used for a toner usage measurement on printing.
Glossary DHCP DPI A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts. Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing.
Glossary ECM EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise. A suite of protocols developed by Apple Computer for computer networking. It was included in the original Mac (1984) and is now deprecated by Apple in favor of TCP/IP networking.
Glossary Gateway IEEE A connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a computer or a network that allows access to another computer or network. The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional organization for the advancement of technology related to electricity.
Glossary IPM ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications.
Glossary LDAP MH The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP. Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook-based run-length encoding scheme optimized to efficiently compress white space.
Glossary NetWare OSI A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. Open Systems Interconnection (OSI) is a model developed by the International Organization for Standardization (ISO) for communications.
Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used primarily in the electronic and desktop publishing areas. - that is run in an interpreter to generate an image. A convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints. PS Printer Driver See PostScript. A program used to send commands and transfer data from the computer to the printer.
Glossary SMB TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Inter-process communication mechanism. The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run.
Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microsoft Windows and Apple Mac operating systems. A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light.
Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security. WPS The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network.
Index A AirPrint 130 J M jam Mac C cleaning inside 54 outside 54 cleaning a machine 54 control panel 20 convention 10 clearing paper 59 common Mac problems tips for avoiding paper jams 58 driver installation for network connected 102 L driver installation for USB cable connected 90 LED machine status printing 189 driver installation for network connected 102 E eco printing 38 driver installation for USB cable connected 92 driver reinstallation for USB cable connected 93 F favor
Index introducing network programs IPv6 configuration SetIP program wired network setup wireless network setup 95 104 96, 97, 116 96 107 n-up printing Mac preprinted paper 34 special media 32 printer preferences Linux Printing overlay printing 150 164 35 printing problems 175 printing quality problems 179 R rear view 19 147 regulatiory information 74 146 print 146 multiple pages on one sheet of paper 147 Mac printing a document Windows print 174 149 delete 138 power problems Li
Index stop button system requirements 21 USB cable supplies available supplies 42 driver installation estimated toner cartridge life 45 driver reinstallation ordering 42 replacing toner cartridge 48 SyncThru Web Service general information 72 159 T toner cartridge using help 23, 25, 90, 92 91, 93 38, 148 W watermark create 144 delete 144 edit 144 Windows estimated life 45 handling instructions 45 common Windows problems non-Samsung and refilled 45 driver installation for ne