User’s Guide C43x series C43xW series BASIC BASIC This guide provides information concerning the installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about the installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
BASIC 1.
1. Introduction This chapter provides information you need to know before using the machine.
Key benefits Environmentally friendly Convenience • To save toner and paper, this machine supports the Eco feature (see "Easy Eco Driver" on page 155). • Simply touch your cell phone on the NFC tag on your printer and get the print job done (see "Using the NFC feature" on page 125). • To save paper, you can print multiple pages on a single sheet of paper (see "Using advanced print features" on page 140).
Key benefits Wide range of functionality and application support • Using the USB cable or a network cable - You can connect and set various wireless network settings using a USB cable or a network cable. • Using the Wi-Fi Direct - You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature. • Supports various paper sizes (see "Print media specifications" on page 68).
Features by model Some features and optional goods may not be available depending on model or country.
Features by model Software You can install the printer driver and software when you insert the software CD into your CD-ROM drive. For Windows, select the printer driver and software in the Select Software to Install window.
Features by model Variety feature Features Hi-Speed USB 2.0 C43x series C43xW series ● ● Network Interface Ethernet 10/100 Base TX wired LAN ● Network Interface 802.11b/g/n wireless LANa ● IPv6 ● NFC (Near Field Communication) printing ● Mopria™ ● AirPrint ● Samaung Cloud Print ● Google Cloud Print™ ● Wi-Fi Protected Setup™ (WPS) ● Eco printing (Easy Eco Driver)b ● ● Manual duplex (2-sided) printingc ● ● a. Depending on your country, wireless LAN card may not be available.
Useful to know Where can I download the machine’s driver? Printouts are blurry. • Visit www.samsung.com/printer to download the latest machine’s driver, and install it on your system. • The toner level might be low or uneven. Shake the toner cartridge. • Try a different print quality setting. Where can I purchase accessories or supplies? • Inquire at a Samsung distributor or your retailer. • Visit www.samsung.com/supplies. Select your country/region to view product service information.
About this user’s guide This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage. • Do not discard this manual, and keep it for future reference. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • 2 General icons Icon Text Caution Terms used in this user’s guide are explained in the glossary chapter.
Safety information These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 4 Operating environment Warning 3 Important safety symbols Do not use if the power cord is damaged or if the electrical outlet is not grounded.
Safety information 5 Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. Operating method Caution This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing. Burns could occur. It can cause damage to the machine.
Safety information Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. This machine's power reception device is the power cord. To switch off the power supply, remove the power cord from the electrical outlet.
Safety information Do not place the machine on an unstable surface. Caution The machine could fall, causing injury or machine damage. Before moving the machine, turn the power off and disconnect all cords. The information below are only suggestions based on the units weight. If you have a medical condition that prevents you from lifting, do not lift the machine. Ask for help, and always use the appropriate amount of people to lift the device safety.
Safety information 7 Keep the power cable and the contact surface of the plug clean from dust or water. Maintenance / Checking Otherwise, this could result in electric shock or fire. • Do not remove any covers or guards that are fastened with screws. Caution • Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock. Unplug this product from the wall outlet before cleaning the inside of the machine.
Safety information When storing consumables such as toner cartridges, keep them away from children. Toner dust can be dangerous if inhaled or ingested. Using recycled consumables, such as toner, can cause damage to the machine. In case of damage due to the use of recycled consumables, a service fee will be charged. For consumables that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below.
Machine overview 9 Components The actual component may differ from the illustration below. Some components may change depending on the configuration. Machine Quick installation guide Power cord Software CDa Misc. accessoriesb a. The software CD contains the print drivers, user’s guide, and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1.
Machine overview 10 1 Output tray 7 Front cover release button 2 Output support 8 NFC taga • This illustration may differ from your machine depending on its model. 3 Top cover 9 Toner cartridges • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 6). 4 Control Panel 10 Waster toner container 5 Tray 11 Imaging unit 6 Front cover Front view 1 2 3 9 a. C43xW series only. 8 7 6 4 10 11 5 1.
Machine overview 11 Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 6). 4 3 2 1 1 Rear cover 2 Power receptacle 3 USB port 4 Network port 1.
Control panel overview This control panel may differ from your machine depending on its model. There are various types of control panels. 3 Configures the wireless network connection easily without a computer (see "Wireless network setup" on page 107). • Manual print (WPS)a 1 • Prints the screen 2 3 (Print screen)b 4 5 6 1 2 Toner LED Eco - Press this button each time you load a sheet of paper in the tray if you have selected Manual Feeder for Source in your printer driver.
Control panel overview 4 You can stop an operation at any time. You also can do the following functions. • Configuration sheet - Press and hold this button for about 2 seconds until the green LED blinks slowly, and release. • Prints event log report / usage counter (Cancel) - Press and hold this button for about 4 seconds until the green LED blinks quickly, and release. • Prints supplies info report - Press and hold this button for about 6 seconds until the green LED on, and release.
Turning on the machine Keep in mind that you should use the power cord supplied with the machine. Otherwise, it can cause damage or fire to the machine. 1 Connect the machine to the electricity supply first. 1 2 2 press (Power/Wake Up) button on the control panel. If you want to turn the power off, press and hold (Power/Wake Up) button for about 3 seconds. 1.
Installing the driver locally If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD-ROM drive and click OK. A locally connected machine is a machine directly attached to your computer using a USB cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 99).
Installing the driver locally From the Windows 8 Start Screen • The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com > find your product > Support or downloads. • You can download Samsung Printer Experience app from the Windows Store. You need have a Microsoft account to use the Windows Store. 1 From Charms, select Search. 2 Click Store.
Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 13 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > Uninstall Samsung Printer Software. • For Windows 8, 1 From Charms, select Search > Apps. 2 Search and click Control Panel.
2. Learning the Basic Usage After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values. This chapter provides information about the overall menu structure and the basic setup options.
Media and tray This chapter provides information on how to load print media into your machine. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine. 1 Tray overview To change the size, you need to adjust the paper guide. 1 2 3 • Using inflammable print media can cause a fire.
Media and tray 2 Loading paper in the tray 1 3 Press and unlatch the guide lock in the tray, pull the tray out manually. Then adjust the paper length guide and paper width guide. 1 Pull out the paper tray (see "Tray overview" on page 27). 32 2 4 2 Flex or fan the edge of the paper stack to separate the pages before loading papers. Open the paper cover. 2.
Media and tray 5 Place the paper with the side you want to print facing up. For paper smaller than Letter-sized, press and unlatch the guide lock in the tray, push the tray in manually. Then adjust the paper length guide and paper width guide. • Do not push the paper width guide too far causing the media to buckle. • If you do not adjust the paper width guide, it may cause paper jams. 1 • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled.
Media and tray 6 Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to buckle. 7 Close the paper cover. 8 Insert the paper tray. 9 When you print a document, set the paper type and size for the tray (see "Setting the paper size and type" on page 34). 2.
Media and tray 2 If you want to change the size to Letter, hold the lever at the back of the tray, and rotate the lever clockwise. 4 Pull the tray out of the machine. Open the paper cover and remove paper from the tray if necessary. Squeeze the paper width guide and slide it to the edge of the lever. R LT 1 3 A The tray is preset to Letter or A4 size, depending on your country. To change the size to A4 or Letter, you must adjust the lever and paper width guide properly.
Media and tray 3 Types Printing on special media Bond ● Color ● CardStock ● You change the paper setting set in the machine from Samsung Easy Printer Manager program or SyncThru™ Web Service. Labels ● - Preprinted ● Cotton ● Recycled ● Archive ● Glossy Photo ● Matte Photo ● The paper setting in the machine and driver should match to print without a paper mismatch error.
Media and tray Labels • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components. • Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine. • Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged.
Media and tray Preprinted paper 4 Setting the paper size and type When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. After loading paper in the paper tray, set the paper size and type using the display screen.
Basic printing For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 140). 3 Select your machine from the Select Printer list. 4 The basic print settings including the number of copies and print range are selected within the Print window. 5 Printing If you are a Mac or Linux user, refer to the "Mac printing" on page 147 or "Linux printing" on page 149. The following Printing Preferences window is for Notepad in Windows 7.
Basic printing 6 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( • 1 2 3 4 Open the document you want to print. Select Print from the file menu. Select your machine from the Select Printer. Click Properties or Preferences. ) in the Windows task bar. You can also cancel the current job by pressing (Cancel) on the control panel.
Basic printing • You can apply Eco features to save paper and toner before printing (see "Easy Eco Driver" on page 155). • You can check the machine's current status using the Printer Status button (see "Using Samsung Printer Status" on page 164). 1 2 Change the settings as needed on each tab. 3 4 5 Click Save. Enter a name for the item in the Favorites input box. • The printer driver includes a user interface that is optimized for touchscreens.
Basic printing 8 Using help Click the option you want to know on the Printing Preferences window and press F1 on your keyboard. Depending on the printer driver you use, Skip blank pages may not work properly. If Skip blank pages feature does not work properly, set the feature from the Easy Eco Driver (see "Easy Eco Driver" on page 155). Setting Eco mode on the control panel 9 Eco printing The Eco function cuts toner consumption and paper usage.
Basic printing Eco options • Printer Default: Follows the settings from the machine's control panel. • None: Disables Eco mode. • Eco Printing: Enables eco mode. Activate the various Eco items you want to use. • Password: If the administrator fixed to enable the Eco mode, you have to enter the password to change the status.
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.
Ordering supplies and accessories Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service. 3.
Available supplies When supplies reach the end of their life spans, you can order the following types of supplies for your machine: Average yielda Type Toner cartridge Part name • Average continuous black cartridge yield: Approx. 1,500 standard pages (Black) • K404 (CLT-K404S): Black • Average continuous color cartridge yield: Approx. 1,000 standard pages (Yellow/Magenta/Cyan) • C404 (CLT-C404S): Cyan • M404 (CLT-M404S): Magenta • Y404 (CLT-Y404S): Yellow Imaging unit Approx.
Available maintenance parts You need to replace the maintenance parts at specific intervals to keep the machine in the best condition and avoid print quality and paper feeding problems resulting from the worn-out parts. Maintenance parts are mostly rollers, belts and pads. However, the replacement period and parts may differ depending on the model. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine.
Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Samsung toner cartridge. Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions.
Storing the toner cartridge 1 3 Handling instructions • Do not touch the surface of the photoconductive drum in the cartridge. • Do not expose the cartridge to unnecessary vibrations or shock. • Never manually rotate the drum, especially in the reverse direction; this can cause internal damage and toner spillage. Estimated cartridge life Estimated cartridge life the life of the toner cartridge (or imaging unit) yield depends on the amount of toner that print jobs require.
Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density varies from side to side. • The Toner LED blinks orange. The toner-related message saying that the toner is low may appear on the display. • The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is low on toner (see "Using Samsung Printer Status" on page 164).
Redistributing toner 3.
Replacing the toner cartridge • Before opening the top cover, close the output support first. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. • If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. • Shake the toner cartridge thoroughly, it will increase the initial print quality. • Do not touch the green underside of the toner cartridge.
Replacing the toner cartridge When a toner cartridge has reached the end of life, the Printing Status window appears on the computer, indicating the toner cartridge needs to be placed. 1 2 3.
Replacing the waste toner container When the life span of the waste toner container has expired, the Smart Panel program window appears on the computer, indicating the waste toner container needs to be placed. Otherwise your printer stops printing. • Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems occur.