User's Manual

Understanding display messages
105
4. Troubleshooting
10
Tray-related messages
11
Network-related messages
12
Misc. messages
Message Meaning Suggested solutions
Paper Empty
in [tray number]
There is no paper in the
indicated tray.
Load paper in the tray (see
"Loading paper in the tray"
on page 37).
Message Meaning Suggested solutions
Network Problem:
IP Conflict
The IP address is used
elsewhere.
Check the IP address or
obtain a new IP address.
802.1x
Network Error
Fail to authenticate. Check the network
authentication protocol. If
the problem persists,
contact your network
administrator.
Message Meaning Suggested solutions
Door Open
Close it
The cover is not securely
latched.
Close the cover until it locks
into place.
Error [error
number]
Install [color]
toner
The indicated toner
cartridge is installed
improperly, or the
connector is polluted.
Reinstall the Samsung-
genuine toner cartridge two
or three times to confirm it is
seated properly. If the
problem persists, please call
for service.
Error [error
number]
Turn off then on
The machine unit cannot
be controlled.
Reboot the power and try the
printing job again. If the
problem persists, please call
for service.
Error [error
number]
Call for service
Install TR.
belt unit.
The transfer belt is not
installed.
Install a Samsung-genuine
transfer belt.
Not compatible
transfer belt
The transfer belt of the
machine is not for your
machine.
Install the a Samsung-
genuine part designed for
your machine.