User's Manual

Understanding display messages
102
4. Troubleshooting
8
Toner-related messages
Message Meaning Suggested solutions
Install toner A toner cartridge is not
installed.
Reinstall the toner cartridge.
A toner cartridge is not
being detected
Reinstall the toner cartridge two or
three times to confirm it is seated
properly. If the problem persists,
contact the service representatives.
Not removed
protective film from
toner.
Remove the protective film from the
toner cartridge.
Not Compatible
Toner cartridge
The indicated toner
cartridge is not
suitable for your
machine.
Install the corresponding toner
cartridge with a Samsung-genuine
cartridge (see "Replacing the toner
cartridge" on page 64).
Prepare new
cartridge
Small amount of toner
is left in the indicated
cartridge. The
estimated cartridge
life
a
of toner is close.
Prepare a new cartridge for a
replacement. You may temporarily
increase the printing quality by
redistributing the toner (see
"Redistributing toner" on page 62).
Replace
new cartridge
A toner cartridge has
reached its estimated
cartridge life
a
.
• You can choose Stop or Continue
as shown on the control panel. If
you select Stop, the printer stops
printing. If you select Continue, the
printer keeps printing but the
printing quality cannot be
guaranteed.
• Replace the toner cartridge for the
best print quality when this
message appears. Using a cartridge
beyond this stage can result in
printing quality issues (see
"Replacing the toner cartridge" on
page 64).
• Replace the toner cartridge for the
best print quality when this
message appears. Using a cartridge
beyond this stage can result in
printing quality issues (see
"Replacing the toner cartridge" on
page 64).
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates
the average capacity of print-outs and is designed pursuant to ISO/IEC 19798 (see "Available
consumables" on page 56). The number of pages may be affected by operating environment,
percentage of image area, printing interval, media, percentage of image area, and media size.
Some amount of toner may remain in the cartridge even when replace new cartridge appears
and the machine stops printing.
Message Meaning Suggested solutions