USER MANUAL SM-R190 English. 06/2021. Rev.1.1 www.samsung.
Table of Contents Basics Appendix 3 6 7 9 10 15 38 41 43 43 43 Read me first About the Galaxy Buds Pro Device layout and functions Attaching an ear tip to the earbud Charging the battery Battery indicator lights identification Using the earbuds 17 22 23 26 28 29 30 31 Connecting the earbuds to a mobile device Wearing the earbuds Using the earbud by touch Using the noise controls mode Using Bixby Listening to music Using the equaliser Using call features Galaxy Wearable App 32 33 34 Introduction Conn
Basics Read me first Please read this manual before using this device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, model specifications, or device’s software. Images may differ in appearance from the actual product. Content is subject to change without prior notice. • Before using other mobile devices, make sure they are compatible with the device.
Basics • If the devices are exposed to fresh water, dry them thoroughly by wiping them with a clean, soft cloth and shaking them to remove the water from the devices. Do not expose or immerse the devices to other liquids, such as salt water, swimming pool water, soapy water, oil, perfume, sunscreen, hand cleaner, chemical products such as cosmetics, ionised water, alcoholic beverage, or acid liquids.
Basics • Do not clean the earbuds with compressed air or use ultrasonic waves or external heat sources if dust, sweat, ink, oil, or chemicals (cosmetics, sunscreen, antibacterial spray, hand sanitiser, detergent, insecticide, etc.) come into contact with the earbuds and charging case. Discoloration or corrosion may cause damage to the Galaxy Buds Pro. • Wash the ear tips with clean water and dry them thoroughly after use, and wipe the earbuds with a soft, dry cloth if they are contaminated.
Basics About the Galaxy Buds Pro Galaxy Buds Pro are wireless earbuds which allow you to listen to music or answer incoming calls after connecting them to your mobile device even while doing other activities, such as working out. Do not wear the earbuds in high-traffic areas, such as roads or crosswalks. Doing so may result in accidents due to slowed reaction times.
Basics Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the Galaxy Buds Pro, any available accessories, and their images may vary depending on the region or service provider. • The supplied items are designed only for the Galaxy Buds Pro and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from the Samsung website.
Basics If you use the earbuds when they are broken, there may be a risk of injury. Use the earbuds only after they have been repaired at a Samsung Service Centre. If foreign materials are placed on the touch-sensitive sensor, they may cause the sensor to malfunction. Before wearing the earbuds, clean the sensor first.
Basics Attaching an ear tip to the earbud • Do not put the earbuds in your ears without ear tips. Doing so may hurt your ears. • Do not pull the ear tip excessively when you attach or detach it. The ear tip may tear. • Do not press the ear tip excessively or twist it. The ear tip may be damaged. 1 Select the ear tip that fits your ear. 2 Align the latch at the bottom of the earbud and groove of the ear tip and cover the latch with the ear tip. 3 Follow the same procedure for the opposite earbud.
Basics Charging the battery Wired charging Fully charge the battery before using the earbuds for the first time or when they have been unused for extended periods. The earbuds will start to work while charging. When you charge the battery for the first time or when the battery is completely discharged, it needs at least 10 minutes to start to work. The charging case, which has a built-in battery, is charged along with the earbuds that are in the charging case when connected to the charger.
Basics 1 Open the charging case. 2 Check the direction of each earbud and correctly insert them into their corresponding slots in the charging case. L R 3 Close the charging case. 4 Connect the USB cable to the charger and then plug the USB cable into the charger port.
Basics 5 Plug the charger into an electric socket. The batteries of the earbuds and the charging case are charged simultaneously. 6 After fully charging, disconnect the charging case from the charger. First disconnect the USB cable from the charging case and then unplug the charger from the electric socket. Reducing the battery consumption When you are not using the earbuds, store them in the charged charging case.
Basics Wireless charging The charging case has a built-in wireless charging coil. You can charge the battery by using a wireless charger (sold separately) or another device that functions as a wireless charger. 1 Open the charging case. 2 Check the direction of each earbud and correctly insert them into their corresponding slots in the charging case. 3 Close the charging case. 4 Place the centre of the charging case’s back on the centre of the wireless charger.
Basics 4 Turn on the Wireless power sharing feature on the device that functions as a wireless charger and place the centre of the charging case’s back on the device that functions as a wireless charger. The device that functions as a wireless charger 5 After fully charging, disconnect the charging case from the device that functions as a wireless charger. • Only mobile devices that support the Wireless power sharing feature can charge the Galaxy Buds Pro.
Basics Checking the battery level Connect the earbuds to your mobile device, launch the Galaxy Wearable app on the mobile device, and view the battery status of the earbuds and the charging case. Refer to Connecting the earbuds to a mobile device for more information. When the remaining battery level is low, a notification will appear on the mobile device’s notification panel.
Basics Colour Continuously red Continuously green Flashes red Status • Charging • Fully charged • Charging blocked due to abnormal temperatures Charging case battery indicator light Charging case battery indicator light Colour Continuously red Continuously green Flashes red (rapid pace) Flashes red (flashes after closing the charging case) Red (stays on for five seconds after closing the charging case) Yellow (stays on for five seconds after closing the charging case) Green (stays on for five seconds a
Using the earbuds Connecting the earbuds to a mobile device Before the connection • Charge the charging case sufficiently. • The Galaxy Wearable app must be installed on your mobile device. If the app is not installed on your mobile device, download the app from Galaxy Store or Play Store. • You can download the Galaxy Wearable app only on mobile devices running Android operating system 7.0 (API 24), or later, and with 1.5 GB of RAM or more.
Using the earbuds 3 Open the charging case. The earbuds will enter Bluetooth pairing mode automatically and a pop-up window will appear on your mobile device. If the pop-up window does not appear or if you want to connect to a non-Samsung mobile device that also uses the Android OS, refer to Connecting to a non-Samsung mobile device that also uses the Android OS (or, the connection pop-up window does not appear).
Using the earbuds • If the earbuds do not connect to a mobile device within three minutes, Bluetooth pairing mode will be deactivated. Close the charging case again and open it. The earbuds will enter Bluetooth pairing mode. • If you want to connect to another mobile device after a connection has been established, refer to Connecting with other devices after disconnecting from the previous mobile device.
Using the earbuds Connecting to a non-Samsung mobile device that also uses the Android OS (or, the connection pop-up window does not appear) If you connect to a non-Samsung mobile device that also uses the Android OS, some of the features of the earbuds may not be available and the earbuds may not work properly. 1 Check the direction of each earbud and correctly insert them into their corresponding slots in the charging case.
Using the earbuds • If the earbuds do not connect to a mobile device, the connection pop-up window does not appear, or your mobile device cannot find the earbuds, touch and hold both earbuds for more than three seconds while wearing them to enter Bluetooth pairing mode manually. When Bluetooth pairing mode is entered, you will hear a sound. However, you cannot use this method when you are playing music after setting the volume adjustment as a preset touch-and-hold feature.
Using the earbuds Wearing the earbuds Adjust the earbuds to fit your ears. • Your device contains magnets. Keep a safe distance between your device and objects that may be affected by magnets such as credit cards and implantable medical devices. If you have an implantable medical device, consult your physician before use. • Keep a safe distance between your device and objects that are affected by magnets.
Using the earbuds 2 Check the direction of each earbud. 3 Hold the earbuds so that you see the imprinted direction marks, insert the earbuds into your ears, and then adjust the earbuds by rotating them until they sit comfortably in your ears. The touch-sensitive sensors will detect that you are wearing the earbuds when you put them on. Then, the earbud will emit a sound informing you that the earbud is detected.
Using the earbuds Understanding touch actions Single touch • Play or pause track. • Stop using the Text-to-Speech feature. Double touch • Play next track. • Answer or end a call. • Place the current call on hold and answer the second call. • Switch between the current call and the held call. Triple touch • Play previous track. – If you touch the earbud three times three seconds after a track begins playing, it will start the track from beginning.
Using the earbuds Locking the earbuds’ touch feature You can prevent unintended actions by locking the earbuds’ touch feature. Activating from the Galaxy Wearable app Launch the Galaxy Wearable app on the mobile device and tap the Block touches switch to activate it. Activating from the Settings app This feature is available only on mobile devices running the Android One UI version 3.1 and later. 1 Launch the Settings app on your mobile device and tap Connections → Bluetooth.
Using the earbuds • Volume down/Volume up: Adjust the volume. • If you select the volume adjustment feature as one side’s preset touch-and-hold feature, the other side’s preset touch-and-hold feature is also automatically set to the volume adjustment feature. • When the volume adjustment feature has been already selected and you try to change the one side’s preset touch-and-hold feature, the other side’s preset touch-and-hold feature is automatically set to activate the noise controls mode.
Using the earbuds 2 Select High or Low to adjust the active noise cancelling level under Active noise cancelling level or drag the Ambient sound volume adjustment bar to adjust its volume. Activating from the Settings app This feature is available only on mobile devices running the Android One UI version 3.1 and later. 1 Launch the Settings app on your mobile device and tap Connections → Bluetooth. 2 Tap next to the earbuds’ name under Paired devices.
Using the earbuds Using Bixby Introduction Bixby is a user interface that helps you use your device more conveniently. You can talk to Bixby. Bixby will launch a function you request or show the information you want on the connected mobile device. • This feature is available only when a mobile device that supports Bixby is connected. • Only some languages are available depending on Bixby set on your mobile device. Certain features may not be available depending on your region.
Using the earbuds Tips for better voice recognition • Speak clearly. • Speak in quiet places. • Do not use offensive or slang words. • Avoid speaking in dialectal accents. The Galaxy Buds Pro may not recognise what you say or may perform unwanted commands depending on your surroundings or how you speak. Listening to music Listen to music saved in your mobile device by connecting the earbuds to the mobile device. You can stream music played from the connected mobile device.
Using the earbuds Adjusting the volume You can adjust the volume by touching and holding the earbud after setting it as a preset touch-and-hold feature. • Adjust the volume via your connected mobile device if a sound is low in your earbuds while at full volume. • If you connect the earbuds to your mobile device while listening to music, the volume may change.
Using the earbuds Using call features When the earbuds are connected to a mobile device, you can answer and control calls from the connected mobile device. Answering or declining a call When a call comes in while you are wearing the earbuds, they will emit a sound and a voice notification will inform you of the incoming call’s phone number or the name saved in your contacts. To answer the call, double touch the earbud. To decline the call, touch and hold the earbud.
Galaxy Wearable App Introduction To connect the earbuds to a mobile device, you must install the Galaxy Wearable app on your mobile device. Using the Galaxy Wearable app, you can view the Galaxy Buds Pro status and customise their settings. Launch the Galaxy Wearable app on your connected mobile device. • If it is the first time connecting the earbuds and a mobile device, refer to Connecting the earbuds to a mobile device for more information.
Galaxy Wearable App Connecting and disconnecting the earbuds Disconnecting mobile devices from the earbuds Insert the earbuds into the charging case and close it. The Bluetooth connection will end. To manually disconnect the earbuds from your mobile device, launch the Galaxy Wearable → Disconnect. Or, launch the Settings app on the app on the mobile device and tap mobile device, tap Connections → Bluetooth, and then unpair the earbuds from your mobile device under Paired devices.
Galaxy Wearable App Switch the mobile devices connected with earbuds When the earbuds are connected with two or more mobile devices, you can switch the mobile devices easily without disconnecting from the previous mobile device. On the mobile device that you want to switch to, launch the Settings app, tap Connections → Bluetooth, and then select earbuds under Paired devices. The connections between your earbuds and the mobile devices can be switched automatically under the circumstances.
Galaxy Wearable App Block touches Lock the earbuds’ touch feature. Launch the Galaxy Wearable app on the mobile device and tap the Block touches switch to activate it. Touch and hold Select a feature to be used as a preset touch-and-hold feature. Launch the Galaxy Wearable app on the mobile device and tap Touch and hold. Refer to Setting a preset touch-and-hold feature for more information. Equaliser Select an equaliser preset you want to use.
Galaxy Wearable App • 360 audio: Provide 360-degree surround sound for an immersive environment while enjoying media. • This feature is available only on mobile devices running the Android One UI version 3.1 and later. • You can enjoy the higher quality audio if you place the connected mobile device closer to you. • This feature may not be supported because of how the media is played. • When you are in areas with poor signal reception, the connection to the mobile device may be lost temporarily.
Galaxy Wearable App General You can reset all your earbuds settings. Launch the Galaxy Wearable app on the mobile device and tap General → Reset. Earbuds software update Update your earbuds’ software via the firmware over-the-air (FOTA) service. Launch the Galaxy Wearable app on the mobile device and tap Earbuds software update. • Download and install: Check for and install updates manually. • Last update: View the information for the latest software update.
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your Galaxy Buds Pro. Your earbuds do not work • The battery may be completely discharged. Charge the battery completely before using the earbuds. • If an earbud’s touch-sensitive sensor does not make contact with your ear, the earbud may not work.
Appendix A Bluetooth connection is not established or your earbuds and the mobile device are disconnected • Ensure there are no obstacles, such as walls or electrical equipment, between the devices. • Ensure that the latest version of the Galaxy Wearable app is installed on the mobile device. If necessary, update the Galaxy Wearable app to the latest version. • Ensure that your earbuds and the other Bluetooth device are within the maximum Bluetooth connection range (10 m).
Appendix The battery depletes faster than when first purchased • When you expose the Galaxy Buds Pro to very cold or very hot temperatures, the useful charge may be reduced. • The battery is consumable and the useful charge will get shorter over time. • When you are not using the earbuds, do not wear them, but store them in the charged charging case. The touch-sensitive sensor will continue to work while wearing the earbuds and reduce the usage time even though you are not using the earbuds.
Appendix Your earbuds sound comes slower than the screen when playing videos and games The earbuds may have a time lag between the video and sound output when playing videos or games when connected to a mobile device. The noise controls mode does not work well • Wear both earbuds in your ears and launch active noise cancelling, which is one of the noise controls mode. If you are unsure if the active noise cancelling feature is activated, check it on the Galaxy Wearable app.
Appendix Cleaning the speaker and the air duct If the volume is lower than it should be with the current setting, clean the speaker and the air duct. Before cleaning the speaker, detach the ear tip from the latch at the bottom of the earbud. Remove any earwax or debris with a clean, dry, and soft brush, cotton swabs, or other tools. Speaker Air duct Do not use anything sharp or excessive force while removing earwax or debris. The speaker and the air duct may be damaged.
Appendix Restarting the earbuds If the earbuds’ touch feature becomes unresponsive or the earbuds do not work properly, restart the earbuds. To restart the earbuds, insert the earbuds into their corresponding slots in the charging case and remove them after seven seconds or more. If the charging case has low battery, connect the charging case to the charger first.
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