USER MANUAL SM-A217M/DS SM-A217M English. 03/2020. Rev.1.0 www.samsung.
Table of Contents Basics Apps and features 4 6 44 46 47 52 56 58 60 71 75 78 78 79 80 82 83 84 84 86 86 88 89 91 91 9 13 15 18 20 22 22 24 26 39 41 Read me first Device overheating situations and solutions Device layout and functions Battery SIM or USIM card (nano-SIM card) Memory card (microSD card) Turning the device on and off Initial setup Samsung account Transferring data from your previous device (Smart Switch) Understanding the screen Notification panel Entering text 2 Installing or uninstalli
Table of Contents Settings 93 93 104 106 106 108 108 109 110 117 117 118 120 Google 120 Advanced features 121 Motions and gestures 122 Dual Messenger 123 Digital Wellbeing and parental controls 123 Digital Wellbeing 125 Device care 125 Optimising your device 125 Battery 126 Storage 127 Memory 127 Security 127 Ultra data saving 127 Apps 128 General management 129 Accessibility 129 Software update 130 User manual 130 About phone Introduction Connections 94 Wi-Fi 96 Bluetooth 98 NFC and payment 100 Data
Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device.
Basics • Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. • Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty.
Basics Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.
Basics – – When streaming videos while using the maximum brightness setting – – When connecting to a TV • While multitasking (or, when running many apps in the background) – – When using Multi window – – When updating or installing apps while recording videos – – When downloading large files during a video call – – When recording videos while using a navigation app • When using large amount of data for syncing with the cloud, email, or other accounts • When using a navigation app in a car while the device i
Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • If the device overheats and reaches a certain temperature, a warning message will appear to prevent device failure, skin irritations and damages, and battery leakage.
Basics Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer.
Basics Device layout Proximity sensor Speaker SIM card / Memory card tray Volume key Front camera Side key (Power) Touchscreen Multipurpose jack (USB Type-C) Microphone GPS antenna Flash Rear camera (Quadruple) Main antenna NFC antenna Fingerprint recognition sensor Main antenna Speaker Earphone jack Microphone 10
Basics • When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears. • Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures.
Basics Hard keys Volume key Side key (Power) Key Function • Press and hold to turn the device on or off. Side key • Press to turn on or lock the screen. • Press to adjust the device volume. Volume key Soft buttons Recents button Back button Home button When you turn on the screen, the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to Navigation bar (soft buttons) for more information.
Basics Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device. • Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.
Basics Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the device care feature. • When you are not using the device, turn off the screen by pressing the Side key. • Activate power saving mode. • Close unnecessary apps. • Deactivate the Bluetooth feature when not in use. • Deactivate auto-syncing of apps that need to be synced. • Decrease the backlight time. • Decrease the screen brightness.
Basics Fast charging The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off. Increasing the charging speed To increase the charging speed, turn the device or its screen off when you charge the battery. If the fast charging feature is not activated, launch the Settings app, tap Device care → Battery → Charging, and then tap the Fast charging switch to activate it. • While charging, you cannot activate or deactivate this feature.
Basics ► Single SIM models: ► Dual SIM models: 1 Insert the ejection pin into the hole next to the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
Basics 2 3 Pull out the tray gently from the tray slot. 4 Gently press the SIM or USIM card into the tray to secure it. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards. If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray. 5 Insert the tray back into the tray slot. • If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
Basics Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Basics 1 Insert the ejection pin into the hole next to the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled. 3 4 Place a memory card on the tray with the gold-coloured contacts facing downwards. Gently press the memory card into the tray to secure it.
Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device care → Storage → Advanced → SD card → Format. Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.
Basics Forcing restart If your device is frozen and unresponsive, press and hold the Side key and the Volume Down key simultaneously for more than 7 seconds to restart it. Volume Down key Side key Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more.
Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. 1 2 3 Press and hold the Side key for a few seconds to turn on the device. Select your preferred device language and select . Follow the on-screen instructions to complete the setup. The Home screen will appear. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup.
Basics Signing in to your Samsung account If you already have a Samsung account, sign in to your Samsung account. 1 Launch the Settings app and tap Accounts and backup → Accounts → Add account → Samsung account. Alternatively, launch the Settings app and tap 2 3 . Enter your Samsung account ID and password and tap Sign in. Follow the on-screen instructions to complete signing in to your Samsung account.
Basics Transferring data from your previous device (Smart Switch) You can use Smart Switch to transfer data from your previous device to your new device. Launch the Settings app and tap Accounts and backup → Smart Switch. • This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer.
Basics Backing up and restoring data using external storage Transfer data using external storage, such as a microSD card. 1 2 3 Back up data from your previous device to external storage. 4 Follow the on-screen instructions to transfer data from external storage. Insert or connect the external storage device to your device. On your device, launch the Settings app and tap Accounts and backup → Smart Switch → → Restore.
Basics Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. • It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
Basics Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment. Button Function Recents Home Back • Tap to open the list of recent apps. • Tap to return to the Home screen. • Tap and hold to launch the Google Assistant app.
Basics Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar. Launch the Settings app, tap Display → Navigation bar, and then tap Full screen gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear. Tap More options and select an option you want. • Swipe from bottom: The gesture hints will appear where the soft buttons are located. To use the soft buttons, drag the gesture hint of the desired button upwards.
Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Apps button switch to activate it.
Basics Display the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Rotate to landscape mode switch to activate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.
Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created. Tap Folder name and enter a folder name. • Adding more apps Tap on the folder. Tick the apps to add and tap Done. You can also add an app by dragging it to the folder. • Moving apps from a folder Tap and hold an app to drag it to a new location.
Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, and then tap . • Moving panels: Tap and hold a panel preview, and then drag it to a new location. • Deleting panels: Tap on the panel. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings → Home screen layout → Home screen only → Apply. You can now access all your apps by swiping to the left on the Home screen. Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.
Basics Icon Meaning Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Side key to turn on the screen.
Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it. • Swipe: Swipe in any direction on the screen to unlock it.
Basics Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Press the Side key and the Volume Down key simultaneously. Captured screenshots will be saved in Gallery. It is not possible to capture a screenshot while using some apps and features.
Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. You can use the following functions on the notification panel. Access the power options. Launch Settings.
Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to another location. Controlling media playback Take control of music or video playback easily using the Media feature.
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions View more keyboard functions. Enter uppercase. For all caps, tap it twice. Delete a preceding character. Enter symbols. Break to the next line. Enter a space.
Basics Changing the keyboard On the navigation bar, tap to change the keyboard. To change the keyboard type, tap → Languages and types, select a language, and then select the keyboard type you want. • If the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management → Language and input → On-screen keyboard, and then tap the Show Keyboard button switch to activate it. • On a 3x4 keyboard, a key has three or four characters.
Basics Copying and pasting 1 2 3 Tap and hold over text. Drag or to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. 4 Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text. Dictionary Look up definitions for words while using certain features, such as when browsing webpages. 1 2 Tap and hold over a word that you want to look up.
Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap to search for a keyword. Select an app to view information about it. To download free apps, tap Install.
Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Disable: Disable selected default apps that cannot be uninstalled from the device. • Uninstall: Uninstall downloaded apps. Some apps may not support this feature. Enabling apps Launch the Settings app, tap Apps → → Disabled, select an app, and then tap Enable. Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device.
Apps and features Finder Search for content on the device quickly. 1 On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap . 2 Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content.
Apps and features Phone Introduction Make or answer voice and video calls. Making calls 1 2 3 Launch the Phone app and tap Keypad. Enter a phone number. Tap to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list. Search for a contact. Preview the phone number. Delete a preceding character.
Apps and features Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed dial numbers, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send. If the Add reminder switch is activated, a reminder will be saved to alert you of the rejected call one hour later.
Apps and features Options during calls During a voice call The following actions are available: • : Access additional options. • Add call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed. • Hold call: Hold a call. Tap Resume call to retrieve the held call. • Bluetooth: Switch to a Bluetooth headset if it is connected to the device. • Speaker: Activate or deactivate the speakerphone.
Apps and features Adding a phone number to Contacts Adding a phone number to Contacts from the keypad 1 2 3 4 Launch the Phone app and tap Keypad. Enter the number. Tap Add to Contacts. Tap Create new contact to create a new contact, or tap Update existing contact to add the number to an existing contact. Adding a phone number to Contacts from the calls list 1 2 3 Launch the Phone app and tap Recents. Tap a caller’s image and tap Add, or tap a phone number and tap Add to Contacts.
Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 2 3 Launch the Contacts app and tap . Select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields. Depending on the selected storage location, the types of information you can save may vary. 4 Tap Save.
Apps and features Importing contacts Add contacts by importing them from other storages to your device. → Manage contacts → Import or export contacts 1 Launch the Contacts app and tap → Import. 2 3 4 Select a storage location to import contacts from. Tick VCF files or contacts to import and tap Done. Select a storage location to save contacts to and tap Import.
Apps and features Tap the contact. Then take one of the following actions: • : Add to favourite contacts. • / • : Compose a message. • : Compose an email. : Make a voice or video call. Sharing contacts You can share contacts with others by using various sharing options. 1 2 3 Launch the Contacts app and tap → Share. Select contacts and tap Share. Select a sharing method.
Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. 1 2 Launch the Contacts app and tap → Groups → Create group. Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. 3 4 Tap Add member, select contacts to add to the group, and then tap Done. Tap Save. Sending a group message You can send a group message to a group’s members at the same time.
Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 2 Launch the Messages app and tap . Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger. The recording icon appears only while the message input field is empty. Recipient Enter recipients. Send the message. Attach files. Enter a message.
Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 2 Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. • To reply to the message, tap the message input field, enter a message, and then tap . • To adjust the font size, spread two fingers apart or pinch on the screen.
Apps and features Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications. If this feature is not activated, launch the Settings app, tap Accessibility → Advanced settings → Notification reminders, and then tap the switch to activate it. Deleting messages 1 2 3 Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. Tap and hold a message, tap Delete.
Apps and features To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field. Bookmark the current webpage. Refresh the current webpage. View your bookmarks. Open the homepage. Open the browser's tab manager. Move between pages. Access additional options. Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages.
Apps and features Changing security settings You can change your password or the lock method. Tap → Settings → Privacy and security → Secret mode settings → Change password. To use your registered biometric data as a lock method along with the password, tap an option switch under Biometrics to activate it. Deactivating secret mode In the toolbar at the bottom of the screen, tap → Turn off Secret mode. Camera Introduction Take photos and record videos using various modes and settings.
Apps and features Taking photos 1 Tap the image on the preview screen where the camera should focus. • Spread two fingers apart on the screen to zoom in, and pinch to zoom out. Alternatively, drag the lens selection icon to the left or right. Zooming features are available only when using the rear camera. • To adjust the brightness of photos, tap the screen. When the adjustment bar appears, drag the adjustment bar towards or . 2 Tap to take a photo.
Apps and features Selecting a lens for shooting On the preview screen, select the lens you want and take a photo or record a video. This feature is only available in some shooting modes. • • : The Ultra wide lens lets you take wide-angle photos or record wide-angle videos which look just like the actual view. Use this feature to take landscape photos. : The wide-angle lens lets you take basic photos or record normal videos.
Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Shooting modes list Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. On the shooting modes list, tap PHOTO and tap to take a photo. Taking selfies You can take self-portraits with the front camera.
Apps and features Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo. 1 2 On the preview screen, tap . Select a filter effect or beauty effects and take a photo. Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources.
Apps and features Live focus mode The camera allows you to take photos where the background is blurred and the subject stands out clearly. • Use this feature in a place that has sufficient light. • The background blur may not be applied properly in the following conditions: – – The device or the subject is moving. – – The subject is thin or transparent. – – The subject has a similar colour to the background. – – The subject or background is plain.
Apps and features Editing the background of the Live Focus photos You can also edit the background blur level of a photo taken with the Live focus feature. 1 2 Select a photo taken with the Live focus feature and tap Change background effect. To adjust the intensity of the background effect, drag the adjustment bar to the left or right. Adjust the intensity of the background effect. 3 Tap Apply to save the photo.
Apps and features Separating the focus area and the exposure area You can separate the focus area and the exposure area. Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area. Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • Move the camera slowly in one direction.
Apps and features Macro mode Take photos of subjects at close range. On the shooting modes list, tap MORE → MACRO. Food mode Take photos of food with more vibrant colours. 1 2 On the shooting modes list, tap MORE → FOOD. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred. To resize the circular frame, drag a corner of the frame. 3 4 Tap and drag the adjustment bar to adjust the colour tone. Tap to take a photo.
Apps and features Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode. • : Activate or deactivate the flash. • : Select the length of the delay before the camera automatically takes a photo. • : Select an aspect ratio for photos. • : Apply a filter effect or beauty effects. • : Select an aspect ratio for videos. • : Select a metering method.
Apps and features Videos • Rear video size: Select a resolution for videos you want to take with the rear camera. Using a higher resolution will result in higher quality videos, but they will take up more memory. • Front video size: Select a resolution for videos you want to take with the front camera. Using a higher resolution will result in higher quality videos, but they will take up more memory. • High efficiency video: Record videos in the High Efficiency Video Codec (HEVC) format.
Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Viewing images 1 2 Launch the Gallery app and tap Pictures. Select an image. Access additional options. Share the image with others. Modify the image. Add the image to favourites. Delete the image. You can create an animated GIF or collage from multiple images. On the list, tap → Create GIF or Create collage, and then select images.
Apps and features Searching for images Launch the Gallery app and tap locations. to view images sorted by category, such as types or To search for images by entering keywords, tap the search field. Viewing videos 1 2 3 Launch the Gallery app and tap Pictures. Select a video to play. Tap Play video to play the video. Rewind or fast-forward by dragging the bar. Capture the current screen. Access additional options. Create an animated GIF. Switch to the pop-up video player. Change screen ratio.
Apps and features Viewing albums You can view your images and videos sorted by folders or albums. Launch the Gallery app, tap Albums, and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums. 1 2 3 Launch the Gallery app and tap Albums. Tap → Hide or unhide albums. Tap an album switch to hide.
Apps and features To add images or videos to a story, select a story and tap Story album → → Add. To remove images or videos from a story, select a story, tap Story album → → Edit, tick images or videos to remove, and then tap Remove from story. Deleting stories 1 2 Launch the Gallery app and tap Stories. Tap and hold a story to delete, and tap Delete. Deleting images or videos 1 2 Launch the Gallery app. Select an image or a video to delete.
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature.
Apps and features Split screen view 1 2 Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view. The selected app will launch in the upper window. 3 On the lower window, swipe left or right to select another app to launch. To launch apps not on the list of recently used apps, tap the Home button or Back button and select an app.
Apps and features Pop-up view 1 2 Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimise the window. Maximise the window. Close the app. Adjust the transparency level. Moving pop-up windows To move a pop-up window, tap the window’s toolbar and drag it to a new location.
Apps and features Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device. To submit your feedback or post your comments, you must sign in to your Samsung account.
Apps and features Calendar Manage your schedule by entering upcoming events or reminders in your planner. Creating events 1 Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap 2 . Enter event details. Enter a title. Change the event's colour. Set the duration. Enter the location. Select a calendar to save the event to. Set an alarm. Add a note. Add more details. 3 Tap Save to save the event.
Apps and features Creating reminders You can create tasks as reminders and receive notifications at the preset time or location for each reminder. Launch the Calendar app and tap → Reminder. Refer to Reminder for more information. Syncing events with your accounts 1 Launch the Settings app, tap Accounts and backup → Accounts, and then select the account to sync with. 2 Tap Sync account and tap the Calendar switch to activate it.
Apps and features Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later. For example, create a reminder to alert you to ‘Water the flowers when I get home’. 1 2 3 4 5 Launch the Reminder app. Tap Write a reminder or and enter ‘Water the flowers’. Tap Place → Pick a place and set the location to home.
Apps and features Radio Listening to the FM radio Launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time. Select the radio station you want from the stations list. Scan and save available stations automatically. Record audio from the FM radio. Turn the FM radio on or off. Access additional options. Enter radio station frequency manually.
Apps and features Voice Recorder Introduction Use this app to record or play voice memos. Making voice recordings 1 2 Launch the Voice Recorder app. Tap • Tap to start recording. Speak into the microphone. to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. Start recording. 3 4 Tap to finish recording. Enter a file name and tap Save.
Apps and features My Files Access and manage various files stored in the device. Launch the My Files app. View files that are stored in each storage. To check for unnecessary data and free up the device’s storage, tap Analyse storage. To search for files or folders, tap . Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Alarm Launch the Clock app and tap Alarm.
Apps and features World Clock Launch the Clock app and tap World Clock. Creating clocks Tap , enter a city name or select a city from the map, and then tap Add. To use the time zone converter, tap → Time zone converter. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap Delete. Stopwatch 1 2 Launch the Clock app and tap Stopwatch. Tap Start to time an event. To record lap times while timing an event, tap Lap. 3 Tap Stop to stop timing. • To restart the timing, tap Resume.
Apps and features Calculator Perform simple or complex calculations. Launch the Calculator app. • : View the calculation history. To clear the history, tap Clear history. To close the calculation history panel, tap . • : Use the unit conversion tool. You can convert various values, such as area, length, or temperature, into other units. • : Display the scientific calculator.
Apps and features Using Game Launcher 1 Launch the Game Launcher app. If Game Launcher does not appear, launch the Settings app, tap Advanced features, and then tap the Game Launcher switch to activate it. 2 Drag the Library panel upwards and tap a game. Games downloaded from Play Store and Galaxy Store will be automatically shown on the Game Launcher screen. If you cannot see your games, drag the Library panel upwards and tap → Add apps.
Apps and features Game Booster Introduction Game Booster lets you play games in a better environment and provides you with useful options via the Game Booster panel. Using Game Booster To open the Game Booster panel while playing games, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. If you have set the navigation bar to use Full screen gestures, open the notification panel and tap Tap to open Game Booster.
Apps and features • Block during game: Lock some features during games. • Navigation button lock: Hide the buttons on the navigation bar. To display the buttons, tap on the navigation bar. • Screen touch lock: Lock the touchscreen while the game is being played. To unlock the touchscreen, drag the lock icon in any direction. • Screenshot: Capture screenshots. • Record: Record your game sessions. To stop recording, tap on the navigation bar.
Apps and features When you have a communication or sharing history, the people you contacted will appear on the sharing options panel. To directly share content with them via the corresponding app, select a person’s icon. If the feature is not activated, launch the Settings app, tap Advanced features, and then tap the Direct share switch to activate it. Using additional features • Quick Share: Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with SmartThings supported devices.
Apps and features Samsung Global Goals The Global Goals, which were established by the United Nations General Assembly in 2015, consist of goals that aim to create a sustainable society. These goals have the power to end poverty, fight inequality, and stop climate change. With Samsung Global Goals, learn more about the global goals and join the movement for a better future. Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps.
Apps and features YT Music Enjoy various music and videos provided by YouTube Music. You can also view the music collections stored on your device and play them. Play Movies & TV Purchase or rent videos, such as movies and TV programmes, from Play Store. Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place.
Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap . Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Refer to Wi-Fi for more information.
Settings • Data usage: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can also activate the data saver feature to prevent some apps running in the background from sending or receiving data. Refer to Data saver for more information.
Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. 1 2 On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. Tap → Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature. 3 Select a device to connect to. The devices will be connected when the other device accepts the Wi-Fi Direct connection request.
Settings Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 2 Launch the Gallery app and select an image. Tap → Bluetooth and select a device to transfer the image to. If the device you want to pair with is not in the list, request that the device turns on its visibility option.
Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar. Data saver feature activated To select apps to use data without restriction, tap Allow app while Data saver on and select apps.
Settings SIM card manager (dual SIM models) Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards (dual SIM models) for more information. On the Settings screen, tap Connections → SIM card manager. • Calls: Select a SIM or USIM card for voice calls. • Text messages: Select a SIM or USIM card for messaging. • Mobile data: Select a SIM or USIM card for data services.
Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. 1 On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot. 2 Tap the switch to activate it. The icon appears on the status bar. Other devices can find your device in the Wi-Fi networks list. To set a password for the mobile hotspot, tap → Configure Mobile Hotspot and select the level of security. Then, enter a password and tap Save.
Settings More connection settings Customise settings to control other connection features. On the Settings screen, tap Connections → More connection settings. • Nearby device scanning: Set the device to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information.
Settings 4 Select the installed printer plug-in. The device will automatically search for printers that are connected to the same Wi-Fi network as your device. 5 Select a printer to add. To add printers manually, tap → Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer. Printing methods may vary depending on the content type.
Settings • Sound quality and effects: Set the device’s sound quality and effects. Refer to Dolby Atmos (surround sound) for more information. • Separate app sound: Set the device to play media sound from a specific app separately on the other audio device. Refer to Separate app sound for more information. Dolby Atmos (surround sound) Select a surround sound mode optimised for various types of audio, such as movies, music, and voice.
Settings Notifications Change the notification settings. On the Settings screen, tap Notifications. • Suggest actions and replies: Set the device to suggest actions and replies for notifications. • Show snooze option: Set whether to show the snooze option. • App icon badges: Change the settings for app icon badges. • Status bar: Set how to display notification icons and whether to show the remaining battery percentage on the status bar.
Settings • Font size and style: Change the font size and style. • Screen zoom: Change the screen zoom setting. • Full screen apps: Select apps to use with the full screen aspect ratio. You can also set the device to hide the front camera from the screen. • Screen timeout: Set the length of time the device waits before turning off the display’s backlight. • Home screen: Configure settings for the Home screen, such as the screen grid or layout. • Navigation bar: Change the navigation bar settings.
Settings Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging. 1 2 On the Settings screen, tap Display → Screensaver. Select an option. If you select Photo Frame or Photos, a slideshow with selected images will start. If you select Photo Table, selected images will appear as small cards and overlap. 3 4 Tap to select albums for displaying images. When you are finished, tap the Back button.
Settings Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. The available options may vary depending on the screen lock method selected. • Screen lock type: Change the screen lock method. • Smart Lock: Set the device to unlock itself when trusted locations or devices are detected. Refer to Smart Lock for more information. • Secure lock settings: Change screen lock settings for the selected lock method.
Settings Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. • This feature will be available to use after you set a screen lock method. • If you do not use your device for four hours or when you turn on the device, you must unlock the screen using the pattern, PIN, or password you set.
Settings • Google Play system update: View the Google Play system version and check for updates. • Install unknown apps: Set the device to allow the installation of apps from unknown sources. • Encrypt or decrypt SD card: Set the device to encrypt files on a memory card. If you reset your device to the factory defaults with this setting enabled, the device will not be able to read your encrypted files. Disable this setting before resetting the device.
Settings For better face recognition Consider the following when using face recognition: • Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup • Ensure that you are in a well-lit area and that the camera lens is clean when registering • Ensure your image is not blurry for better match results Registering your face For better face registration, register your face indoors and out of direct sunlight.
Settings Deleting the registered face data You can delete face data that you have registered. 1 2 3 On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove. Once the registered face is deleted, all the related features will also be deactivated. Unlocking the screen with your face You can unlock the screen with your face instead of using a pattern, PIN, or password.
Settings Fingerprint recognition In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. After registering, you can set the device to use your fingerprint for the features below: • Screen lock • This feature may not be available depending on the region or service provider. • Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device.
Settings • The fingerprint recognition sensor recognises fingerprints. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces. • Covering the fingerprint recognition sensor with protective films, stickers, or other accessories may decrease the fingerprint recognition rate. If the fingerprint recognition sensor is initially covered with a protective film, remove it before using the fingerprint recognition sensor.
Settings Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor. 1 2 3 4 On the Settings screen, tap Biometrics and security → Fingerprints. Unlock the screen using the preset screen lock method. Tap Check added fingerprints. Place your finger on the fingerprint recognition sensor. The recognition result will be displayed. Deleting registered fingerprints You can delete registered fingerprints.
Settings Privacy Change the settings for privacy. On the Settings screen, tap Privacy. • Permission manager: View the list of features and apps that have permission to use them. You can also edit the permission settings. • Send diagnostic data: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • Receive marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.
Settings Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch. On the Settings screen, tap Accounts and backup. • Accounts: Add your Samsung and Google accounts, or other accounts, to sync with. • Backup and restore: Keep your personal information, app data, and settings safe on your device.
Settings Syncing data You can sync data saved in your device with Samsung Cloud and access it from other devices. 1 2 3 On the Settings screen, tap Accounts and backup → Samsung Cloud. Tap → Settings → Sync and auto backup settings → Sync. Tap the switches next to the items you want to sync with. You can check the saved data or change the settings by tapping Other synced data or Samsung Cloud Drive. Backing up data You can back up your device’s data to Samsung Cloud.
Settings Google Configure settings for some features provided by Google. On the Settings screen, tap Google. Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • Side key: Select an app or feature to launch using the Side key. • Smart pop-up view: Select apps to view their notifications via pop-up windows.
Settings • One-handed mode: Activate one-handed operation mode for your convenience when using the device with one hand. This feature may not be available depending on the region or service provider. • Game Launcher: Activate the Game Launcher. Refer to Game Launcher for more information. • Dual Messenger: Install the second app and use two separate accounts for the same messenger app. Refer to Dual Messenger for more information.
Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. 1 On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. 2 Tap the switch of an app to install the second app. The second app will be installed. The second app’s icon will be displayed with . When you receive notifications from the second app, the notifications will be displayed with to distinguish them from the first app’s notifications.
Settings Digital Wellbeing and parental controls Options View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls. • Digital Wellbeing: View the daily usage history of your device. Refer to Digital Wellbeing for more information. • Parental controls: Manage your children’s digital use.
Settings Setting timers for apps You can limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be deactivated and you cannot use it. 1 2 On the Settings screen, tap Digital Wellbeing and parental controls → App timers. Tap No timer next to the app you want and set the time. Using focus mode You can activate focus mode to avoid distractions from your device and stay focused on what you want.
Settings Device care Introduction The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Optimising your device On the Settings screen, tap Device care → Optimise now. The quick optimisation feature improves device performance through the following actions. • Clearing some memory. • Deleting unnecessary files and closing apps running in the background.
Settings Power mode Select a power mode that suits your device usage purposes. Tap Power mode and select an option. • Optimised: Optimised for a balance between the device’s performance and battery usage. • Medium power saving: Activate power saving mode to extend the battery’s usage time. • Maximum power saving: In maximum power saving mode, the device decreases battery consumption by activating dark mode and limiting the apps and features available.
Settings Managing the memory To delete files or uninstall apps that you do not use any more, select a category. Then, tick items to select and tap Delete. Memory On the Settings screen, tap Device care → Memory. To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap Clean now. Security Check the device’s security status. This feature scans your device for malware. On the Settings screen, tap Device care → Security → Scan phone.
Settings General management Customise your device’s system settings or reset the device. On the Settings screen, tap General management. • Language and input: Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the selected language. Refer to Adding device languages for more information. • Date and time: Access and alter the settings to control how the device displays the time and date.
Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • Screen reader: Activate Voice Assistant, which provides voice feedback. To view help information to learn how to use this feature, tap Tutorial. • Visibility enhancements: Customise the settings to improve accessibility for visually impaired users. • Hearing enhancements: Customise the settings to improve accessibility for users with hearing impairment.
Settings Security updates information Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com. The website supports only some languages. User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About phone Access your device’s information. On the Settings screen, tap About phone.
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled, you must enter the password you set for the device.
Appendix The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. • The touchscreen may malfunction in humid conditions or when exposed to water. • Restart your device to clear any temporary software bugs.
Appendix Others cannot hear you speaking on a call • Ensure that you are not covering the built-in microphone. • Ensure that the microphone is close to your mouth. • If using an earphone, ensure that it is properly connected. Sound echoes during a call Adjust the volume by pressing the Volume key or move to another area. A cellular network or the Internet is often disconnected or audio quality is poor • Ensure that you are not blocking the device’s internal antenna.
Appendix Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following: • Charge the battery. • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre.
Appendix Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions, try the following: • Ensure that the device you wish to connect with is ready to be scanned or connected to. • Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). • On your device, launch the Settings app, tap Connections, and then tap the Bluetooth switch to re-activate it.
Appendix A small gap appears around the outside of the device case • This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur. • Over time, friction between parts may cause this gap to expand slightly. There is not enough space in the device’s storage Delete unnecessary data, such as cache, using the device care feature or manually delete unused apps or files to free up storage space.
Health and safety information Exposure to Radio Frequency (RF) Signals Certification Information (SAR) Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. government.
FCC Notice and Cautions FCC Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
FCC Hearing Aid Compatibility (HAC) Regulations for Wireless Devices The U.S. Federal Communications Commission (FCC) has established requirements for digital wireless mobile devices to be compatible with hearing aids and other assistive hearing devices. When individuals employing some assistive hearing devices (hearing aids and cochlear implants) use wireless mobile devices, they may detect a buzzing, humming, or whining noise.
T-Ratings: Mobile devices rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices than mobile devices that are not labeled. T4 is the better/higher of the two ratings. T-ratings refer to enabling inductive coupling with hearing aids operating in telecoil mode. Hearing devices may also be rated. Your hearing aid manufacturer or hearing health professional may help you find this rating.
HAC for Newer Technologies This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise.
Copyright Copyright © 2020 Samsung Electronics Co., Ltd. This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd.
