SM-J320VPP User Manual English . 01/2016. Rev.1.0 www.samsung.
Table of Contents Basics 4 5 6 8 13 16 17 18 21 26 27 28 29 29 30 Read me first Package contents Device layout Battery SIM or USIM card Memory card Turning the device on and off Touchscreen Home screen Lock screen Notification panel Entering text Screen capture Opening apps Device and data management Gallery Smart Manager S Planner Music Video Voice Recorder My Files Memo Clock Calculator 58 Theme Store Settings 59 59 61 62 63 64 64 65 65 66 66 Applications 33 34 37 38 40 41 42 48 49 51 52 53 54 55 5
Table of Contents 67 67 67 68 68 69 70 70 70 71 71 72 72 Applications Wallpaper Lock screen and security Privacy Accessibility Accounts Reset Language and input Battery Storage Date and time User manual About device Appendix 73 78 Troubleshooting Notices 3
Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device.
Basics Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Notice: notes, usage tips, or additional information Package contents Check the product box for the following items: • Device • Battery • Quick start guide • The items supplied with the device and any available accessories may vary depending on the region or service provider.
Basics Device layout Multipurpose jack Speaker Front camera Proximity sensor Power key Touchscreen Home key Recents key Back key Headset jack Microphone Rear camera Loud speaker Flash Volume key Back cover 6
Basics • Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction. • Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water. Keys Key Function Power Recents Home • Press and hold to turn the device on or off. • Press to turn on or lock the screen.
Basics Battery Installing the battery 1 Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. 2 Insert the battery with the battery’s gold-coloured contacts properly aligned with the device’s contacts.
Basics 3 Replace the back cover. Removing the battery 1 2 Remove the back cover. Pull out the battery.
Basics Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. 1 Connect the USB cable to the USB power adaptor and then plug the end of the USB cable into the multipurpose jack. Connecting the charger improperly may cause serious damage to the device.
Basics 2 3 Plug the USB power adaptor into an electric socket. After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket. Do not remove the battery before removing the charger. This may damage the device. To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power.
Basics Battery charging tips and precautions • When the battery power is low, the battery icon appears empty. • If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device. • If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly.
Basics Ultra power saving mode Use this mode to extend the device’s battery power. In ultra power saving mode, the device performs the following: • Restricts the available apps to essential and selected apps only. • Deactivates the mobile data connection when the screen turns off. • Deactivates the Wi-Fi and Bluetooth features. On the Home screen, tap Apps → Settings → Battery → Ultra power saving mode, and then tap the switch to activate it.
Except for CDMA Basics 2 Insert the SIM or USIM card with the gold-coloured contacts facing downwards. Insert the primary SIM or USIM card into SIM card slot 1 ( 1 ) and the secondary SIM or USIM card into SIM card slot 2 ( 2 ). 1 2 • Do not insert a memory card into the SIM card slot. If a memory card happens to be lodged in the SIM card slot, take the device to a Samsung Service Centre to remove the memory card. • Use caution not to lose or let others use the SIM or USIM card.
Basics Using dual SIM or USIM cards If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards On the Home screen, tap Apps → Settings → SIM card manager. Select a SIM or USIM card and tap the switch to activate it. If both cards are activated, you can receive calls and messages on each card. However, if you are on a call using one card, the other card cannot be used to receive new calls.
Basics Memory card Installing a memory card Your device accepts memory cards with maximum capacities of 128 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it. • Use caution to insert the memory card right-side up.
Basics Removing the memory card Before removing the memory card, first unmount it for safe removal. On the Home screen, tap Apps → Settings → Storage → Unmount SD card. 1 2 3 Remove the back cover. Pull out the memory card. Replace the back cover. Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device.
Basics Touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. • The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area. • It is recommended to use fingers when you use the touchscreen.
Basics Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return.
Basics Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage or image to zoom in a part. Pinch to zoom out.
Basics Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. To view other panels, swipe to the left or right. An app Screen indicators Apps screen icon Favourite apps Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels.
Basics • Themes: Change the device’s theme. Visual elements of interface, such as colours, icons, and wallpapers, will change depending on the selected theme. Adding items Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen. To add widgets, tap and hold an empty area on the Home screen, tap Widgets, tap and hold a widget, and then drag it to the Home screen. Moving and removing an item Tap and hold an item on the Home screen, and then drag it to a new location.
Basics Creating folders 1 2 On the Home screen, tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. 3 Tap Enter folder name and enter a folder name. To add more apps to the folder, tap and hold another app, and then drag it to the folder. Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel.
Basics Apps screen The Apps screen displays icons for all apps, including newly installed apps. On the Home screen, tap Apps to open the Apps screen. To view other panels, swipe to the left or right. Moving items On the Apps screen, tap EDIT. Tap and hold an item and drag it to a new location. To move the item to another panel, drag it to the side of the screen. Creating folders 1 2 3 On the Apps screen, tap EDIT. Tap and hold an app, and then drag it over another app.
Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
Basics Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, press the Power key or the Home key and swipe in any direction. You can change the way that you lock the screen to prevent others from accessing your personal information. On the Apps screen, tap Settings → Lock screen and security → Screen lock type, and then select a screen lock method.
Basics Notification panel Using the notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. You can use the following functions on the notification panel. Rearrange quick setting buttons. Launch Settings.
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions Hide the keyboard. Delete a preceding character. Enter numbers. Enter punctuation marks. Break to the next line. Enter a space. Change the input language.
Basics • → STROKE: Switch to stroke mode. Tap stroke keys to enter a character. Tap you are unsure about which stroke to enter. when • → FULL HANDWRITING or HANDWRITING PAD: Switch to handwriting mode. • : Enter emoticons. • : Change the keyboard settings. Copying and pasting 1 2 3 Tap and hold over text. Drag or to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard.
Basics Device and data management Transferring data from your previous device You can transfer data from a previous device to your new device via Samsung Smart Switch. The following versions of Samsung Smart Switch are available. • Mobile version: Transfer data between mobile devices. You can download the app from Galaxy Apps. • Computer version: Transfer data between your device and a computer. You can download the app from www.samsung.com/cn/smartswitch.
Basics 3 4 5 6 Connect your previous device to the computer using the USB cable. On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. Connect your new device to the computer using the USB cable. On the computer, follow the on-screen instructions to transfer data to your new device.
Basics Updating over the air The device can be directly updated to the latest software by the firmware over-the-air (FOTA) service. On the Apps screen, tap Settings → About device → Software update → Update now. To automatically check for available updates, tap the Auto update switch to activate it. To download updates only when a Wi-Fi connection is activated, tap the WLAN only switch to activate it. Updating with Smart Switch Connect the device to a computer and update the device to the latest software.
Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Tap Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap SEARCH to search for a keyword. Select an app to view information about it. To download free apps, tap INSTALL.
Applications Phone Introduction Make or answer voice calls. Making calls 1 2 Tap Phone on the Apps screen. Enter a phone number. If the keypad does not appear on the screen, tap 3 Tap or to open the keypad. to make a voice call. Access additional options. Add the number to the contacts list. Preview the phone number. Delete a preceding character. Hide the keypad. Making calls from the locked screen On the locked screen, drag outside the large circle.
Applications Making an international call 1 2 3 Tap to open the keypad if the keypad does not appear on the screen. Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap or . Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the reject message bar upwards.
Applications Options during calls During a voice call The following actions are available: Access additional options. Increase the volume. Record a call conversation. Switch to a Bluetooth headset if it is connected to the device. Activate or deactivate the speakerphone. Turn off the microphone so that the other party cannot hear you. Open or close the keypad. End the current call. When using the speakerphone, keep the device away from your ears.
Applications Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating contacts manually 1 2 3 4 Tap Contacts on the Apps screen. Tap and select a storage location. Enter contact information. • : Add an image. • / : Add or delete a contact field. Tap SAVE. To add a phone number to the contacts list from the keypad, open the Apps screen and tap Phone. If the keypad does not appear on the screen, tap to open the keypad.
Applications Searching for contacts On the Apps screen, tap Contacts. Use one of the following search methods: • Scroll up or down the contacts list. • Tap the search field at the top of the contacts list and enter search criteria. Once a contact is selected, take one of the following actions: • : Add to favourite contacts. • : Make a voice call. • : Compose a message. • : Compose an email. Messages Introduction Send and view messages by conversation.
Applications 3 Add recipients and enter a message. Access additional options. Enter recipients. Select contacts from the contacts list. Enter a message. Attach files. Send the message. Insert a message template. 4 Tap or to send the message. Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 2 3 Tap Messages on the Apps screen. On the messages list, select a contact. View your conversation.
Applications Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. 1 2 3 Tap Internet on the Apps screen. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. Access additional options. Refresh the current webpage. Open the homepage. View your bookmarks, saved webpages, and recent history. Open the browser's tab manager.
Applications Email Setting up email accounts Set up an email account when opening Email for the first time. 1 2 3 Tap Email on the Apps screen. Select an email service and enter the email address and password. Enter the email address and password, and then tap NEXT. To manually register a company email account, tap MANUAL SETUP. 4 Follow the on-screen instructions to complete the setup. To set up another email account, tap MORE → Settings → Add account.
Applications Camera Introduction Take photos and record videos using various modes and settings. Basic shooting You can take photos or record videos. View your photos and videos in Gallery. Tap Camera on the Apps screen. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record videos in places where you may violate other people’s privacy.
Applications On the preview screen, swipe to the right to access the list of shooting modes. Or, swipe to the left to view photos and videos you have captured. • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions.
Applications Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value. On the preview screen, tap MODE → Pro. Select options and customise the settings, and then tap to take a photo. • : Select an appropriate white balance, so images have a true-to-life colour range. • : Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
Applications Beauty face Take a photo with lightened faces for gentler images. On the preview screen, tap MODE → Beauty face. Selfie Take self-portraits with the front camera. 1 2 3 4 On the preview screen, tap to switch to the front camera for self-portraits. Tap MODE → Selfie. Face the front camera lens. When the device detects your face, tap the screen to take a photo of yourself. To take a photo using your palm, tap and tap the Gesture control switch to activate it.
Applications 5 Slowly swivel the device left and then right or vice versa to take a wide self-portrait. The device will take additional photos when the white frame moves to each end of the viewfinder window. • Make sure to keep the white frame inside the viewfinder window. • The subjects should remain still while taking wide self-portraits. • The resolution of a photo may be affected by lighting conditions.
Applications Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used. • : Select a filter effect to use when taking photos or recording videos. • : Select the length of the delay before the camera automatically takes a photo. • : Activate or deactivate the flash. Camera settings On the preview screen, tap .
Applications • Volume keys function: Set the device to use the Volume key to control the shutter or zoom function. • Shutter sound: Enable or disable the shutter sound. • Reset settings: Reset the camera settings. Gallery Introduction View and manage photos and videos stored in the device. Viewing images or videos 1 2 Tap Gallery on the Apps screen. Select an image or a video. Video files show the icon on the preview thumbnail. To play a video, tap Move to the previous screen.
Applications Deleting images or videos Deleting an image or a video Select an image or a video and tap Delete at the bottom of the screen. Deleting multiple images and videos 1 2 3 On the Gallery main screen, tap and hold an image or a video to delete. Tick the images or videos to delete. Tap DELETE. Smart Manager Introduction The Smart manager provides an overview of the status of your device’s battery, storage, RAM, and system security.
Applications Using the quick optimisation feature On the Apps screen, tap Smart Manager → CLEAN ALL. The quick optimisation feature improves device performance through the following actions. • Identifying apps that use excessive battery power and clearing some memory. • Deleting unnecessary files and closing apps running in the background. • Scanning for malware and phishing attacks. Using the Smart manager On the Apps screen, tap Smart Manager and select a feature.
Applications S Planner Introduction Manage your schedule by entering upcoming events in your planner. Creating events 1 2 Tap S Planner on the Apps screen. Tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap 3 . Enter event details. Enter a title. Set a start and end date for the event. Select a calendar to use or sync with. Set an alarm. Enter the location of the event. Add more details. 4 Tap SAVE to save the event.
Applications Music Listen to music sorted by category and customise playback settings. Tap Music on the Apps screen. Tap , select a category, and then select a song to play. Tap the album image at the bottom of the screen to open the music player screen. Access additional options. Open the playlist. Pause and resume playback. Adjust the volume. Set the file as your favourite song. Turn on shuffle. Change the repeat mode. Skip to the previous song. Tap and hold to rewind. Skip to the next song.
Applications Video Watch videos stored in the device and customise playback settings. Tap Video on the Apps screen. Select a video to play. Access additional options. Pause and resume playback. Rewind or fast-forward by dragging the bar. Change screen ratio. Adjust the volume. Skip to the previous video. Tap and hold to rewind. Skip to the next video. Tap and hold to fast-forward.
Applications Voice Recorder Use this app to record or play voice memos. 1 2 On the Apps screen, tap 实用工具 → Voice Recorder. Tap to start recording. Speak into the microphone. Tap Pause to pause recording. Tap Call rejection to automatically reject incoming calls while recording a voice memo. Start recording. 3 Tap to finish recording.
Applications My Files Access and manage various files stored in the device. On the Apps screen, tap 实用工具 → My Files. • Category: View files by category. • Local storage: View files stored in the device. • STORAGE USAGE: View your device’s memory information. To search for files or folders, tap SEARCH. Memo Create memos and organise them by category. On the Apps screen, tap 实用工具 → Memo. Composing memos Tap on the memos list and enter a memo.
Applications Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Alarm On the Apps screen, tap Clock → Alarm. Setting alarms Tap ADD in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap SAVE. To activate or deactivate alarms, tap the clock icon next to the alarm in the alarms list. Stopping alarms Tap DISMISS to stop an alarm.
Applications Stopwatch 1 2 On the Apps screen, tap Clock → Stopwatch. Tap START to time an event. To record lap times while timing an event, tap LAP. 3 Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. Timer 1 2 On the Apps screen, tap Clock → Timer. Set the duration, and then tap START. To open the keypad to enter the duration, tap KEYPAD. 3 Tap DISMISS when the timer goes off. Calculator Perform simple or complex calculations.
Applications Scanning radio stations Tap Radio on the Apps screen. Tap SCAN, and then select a scan option. The FM radio scans and saves available stations automatically. Select the radio station you want from the stations list and tap screen. to return to the FM radio Theme Store Purchase and download themes to change the visual elements of the Home screen, locked screen, and icons. Tap Theme Store on the Apps screen.
Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap SEARCH. To edit the list of frequently used settings, tap EDIT. Then, tick items to add or deselect items to remove. WLAN Connecting to a Wi-Fi network Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
Settings WLAN Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. 1 2 On the Settings screen, tap WLAN, and then tap the switch to activate it. Tap WLAN Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature. 3 Select a device to connect to. The devices will be connected when the other device accepts the Wi-Fi Direct connection request.
Settings Bluetooth Introduction Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 2 3 Tap Gallery on the Apps screen. Select an image. Tap Share → Bluetooth, and then select a device to transfer the image to. If the device you want to pair with is not in the list, request that the device turns on its visibility option.
Settings WLAN hotspot and tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap WLAN hotspot and tethering. You may incur additional charges when using this feature. • Mobile Hotspot: Use the mobile hotspot to share the device’s mobile data connection with computers or other devices.
Settings Data usage Keep track of your data usage amount and customise the settings for the limitation. On the Settings screen, tap Data usage. • Mobile data: Set the device to use data connections on any mobile network. • Set mobile data limit: Set a limit for mobile data usage. • Background data: Prevent apps that are running in the background from using a mobile data connection. → Change cycle.
Settings Mobile networks Configure your mobile network settings. On the Settings screen, tap Mobile networks. • Data roaming: Set the device to use data connections when you are roaming. • Preferred networks: Set up the preferred networks list. • Access Point Names: Set up access point names (APNs). • Network mode SIM 1 / Network mode SIM 2: Select a network type. • Network operators: Search for available networks and manually register a network.
Settings To add printers manually, tap MORE → Add printer → ADD PRINTER. To change print settings, tap MORE → Printing settings. Printing content While viewing content, such as images or documents, tap Share → Print → printers, and then select a printer. → All Sounds and notifications Change settings for various sounds on the device. On the Settings screen, tap Sounds and notifications. • Sound mode: Set the device to use sound mode or silent mode.
Settings • One-handed operation: Activate one-handed operation mode for your convenience when using the device with one hand. • Screen timeout: Set the length of time the device waits before turning off the display’s backlight. • Daydream: Set the device to launch a screensaver when the device is charging. Applications Manage the device’s apps and change their settings. On the Settings screen, tap Applications. • Application manager: View and manage the apps on your device.
Settings • Find My Mobile: Activate or deactivate the Find My Mobile feature. This feature can help you locate your device if it is lost or stolen. You can also access the Find my mobile website (findmymobile.samsung.cn) to track and control your lost or stolen device. • Unknown sources: Set the device to allow the installation of apps from unknown sources. • Other security settings: Configure additional security settings. Privacy Change the settings for maintaining your privacy.
Settings Accounts Add your Samsung account and other accounts to sync with them. Adding accounts Some apps used on your device require a registered account. Create accounts to have the best experience with your device. 1 2 3 On the Settings screen, tap Accounts → Add account. Select an account service. Follow the on-screen instructions to complete the account setup. To sync content with your accounts, select an account and select items to sync.
Settings Reset Change the settings for managing settings and data. On the Settings screen, tap Reset. • Auto restart: Set the device to automatically optimise and restart itself at preset times for optimal performance. • Factory data reset: Reset settings to the factory default values and delete all data. Language and input Change the settings for text input. Some options may not be available depending on the selected language. On the Settings screen, tap Language and input.
Settings • Ultra power saving mode: Extend standby time and reduce battery consumption by displaying a simpler layout and allowing limited access to an app. Refer to Ultra power saving mode for more information. • Abnormal battery usage: View a list of apps that are consuming an excessive amount of battery power. • Show power on status bar: Set the device to display the remaining battery life. • Network power saving: Activate the Network power saving feature to automatically turn off network features.
Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About device Access device information, edit the device name, or update device software. On the Settings screen, tap About device.
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled, you must enter the password you set for the device.
Appendix The touchscreen responds slowly or improperly • If you attach a protective cover or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. • The touchscreen may malfunction in humid conditions or when exposed to water. • Restart your device to clear any temporary software bugs.
Appendix Sound echoes during a call Adjust the volume by pressing the Volume key or move to another area. A cellular network or the Internet is often disconnected or audio quality is poor • Ensure that you are not blocking the device’s internal antenna. • When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again.
Appendix Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following: • Charge the battery. • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre.
Appendix Another Bluetooth device is not located • Ensure that the Bluetooth wireless feature is activated on your device. • Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to. • Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre.
Appendix Notices The names and content of toxic and hazardous substances or elements Part Toxic and hazardous substances or elements Pb Hg Cd Cr6+ PBB PBDE PBA X O O O O O Plastic O O O O O O Metal X O O O O O Battery X O O O O O Accessory X O O O O O O: Indicates that the toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit specified in GB/T 26572.
Health and safety information Exposure to Radio Frequency (RF) Signals Certification Information (SAR) Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. government.
FCC Notice and Cautions FCC Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
Hearing Aid Compatibility with Mobile Phones When some mobile phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate.
Copyright Copyright © 2015 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
