USER MANUAL SM-M015G/DS English. 04/2020. Rev.1.0 www.samsung.
Table of Contents Basics Apps and features 4 6 42 44 49 53 56 58 59 67 72 75 75 76 77 79 80 81 81 83 84 85 86 86 9 13 15 17 19 21 22 23 25 38 40 Read me first Device overheating situations and solutions Device layout and functions Battery SIM or USIM card (nano-SIM card) Memory card (microSD card) Turning the device on and off Initial setup Samsung account Transferring data from your previous device (Smart Switch) Understanding the screen Notification panel Entering text 2 Installing or uninstalling
Table of Contents Settings 88 88 96 97 98 100 100 101 102 106 106 107 109 Google 110 Advanced features 111 Motions and gestures 111 Dual Messenger 112 Digital Wellbeing and parental controls 113 Digital Wellbeing 114 Device care 114 Optimising your device 115 Battery 116 Storage 116 Memory 116 Security 117 Ultra data saving 117 Apps 117 General management 118 Accessibility 119 Software update 120 User manual 120 About phone Introduction Connections 89 Wi-Fi 91 Bluetooth 92 Data saver 93 Mobile data onl
Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device.
Basics • Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.
Basics Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charging speed may decrease or the charger may stop charging.
Basics • When using apps that require more power or using apps for extended periods – – When playing high-quality games for extended periods – – When recording videos for extended periods – – When streaming videos while using the maximum brightness setting – – When connecting to a TV • While multitasking (or, when running many apps in the background) – – When using Multi window – – When updating or installing apps while recording videos – – When downloading large files during a video call – – When recording
Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • If the device overheats and reaches a certain temperature, a warning message will appear to prevent device failure, skin irritations and damages, and battery leakage.
Basics Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer.
Basics Device layout Speaker Front camera Proximity/Light sensor Volume key SIM card / Memory card tray Side key (Power) Touchscreen Multipurpose jack Earphone jack GPS antenna Rear camera (Dual) Flash Speaker Main antenna Microphone 10
Basics • When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears. • Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures.
Basics Hard keys Volume key Side key (Power) Key Function Volume key • Press to adjust the device volume. • Press and hold to turn the device on or off. Side key • Press to turn on or lock the screen. Soft buttons Back button Recents button Home button When you turn on the screen, the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to Navigation bar (soft buttons) for more information.
Basics Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device. Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty. To save energy, unplug the charger when not in use.
Basics Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the device care feature. • When you are not using the device, turn off the screen by pressing the Side key. • Activate power saving mode. • Close unnecessary apps. • Deactivate the Bluetooth feature when not in use. • Deactivate auto-syncing of apps that need to be synced. • Decrease the backlight time. • Decrease the screen brightness.
Basics SIM or USIM card (nano-SIM card) Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. You can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device. In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card.
Basics 1 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 3 Pull out the tray gently from the tray slot. 4 Gently press the SIM or USIM card into the tray to secure it. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards. If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
Basics Setting preferred SIM or USIM cards When two cards are activated, you can assign voice calls, messaging, and data services to specific cards. Launch the Settings app, tap Connections → SIM card manager, and then set the feature preferences for your cards in Preferred SIM card.
Basics 1 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled. 3 4 Place a memory card on the tray with the gold-coloured contacts facing downwards. Gently press the memory card into the tray to secure it.
Basics Removing the memory card Before removing the memory card, first unmount it for safe removal. Launch the Settings app and tap Device care → Storage → Advanced → SD card → Unmount. Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device.
Basics Turning the device off 1 To turn off the device, press and hold the Side key. Alternatively, open the notification panel and tap . 2 Tap Power off. To restart the device, tap Restart. Forcing restart If your device is frozen and unresponsive, press and hold the Side key and the Volume Down key simultaneously for more than 7 seconds to restart it.
Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. To activate emergency mode, press and hold the Side key, and then tap Emergency mode. Alternatively, open the notification panel and tap → Emergency mode. To deactivate emergency mode, tap → Turn off Emergency mode.
Basics Samsung account Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. To check the list of services that can be used with your Samsung account, launch the Settings app and tap Accounts and backup → Accounts → Samsung account → Apps and services. Alternatively, visit account.samsung.com. Creating a Samsung account If you do not have a Samsung account, you should create one.
Basics Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information. Removing your Samsung account When you remove your Samsung account from the device, your data, such as contacts or events, will also be removed. 1 2 3 Launch the Settings app and tap Accounts and backup → Accounts.
Basics 3 4 5 6 7 Place the devices near each other. On the previous device, tap Send data → Wireless. On the previous device, tap Allow. On your device, select an item to bring and tap Transfer. Follow the on-screen instructions to transfer data from your previous device. After the data is done transferring, you can view a list of the transferred data on your device. Backing up and restoring data using external storage Transfer data using external storage, such as a microSD card.
Basics 4 On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. 5 6 Connect your device to the computer using the USB cable. On the computer, follow the on-screen instructions to transfer data to your device. Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.
Basics Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right.
Basics Spreading and pinching Spread two fingers apart or pinch on the screen. Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment. Button Function Recents Home Back • Tap to open the list of recent apps.
Basics Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar. Launch the Settings app, tap Display → Navigation bar, and then tap Full screen gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear. Tap More options and select an option you want. • Swipe from bottom: The gesture hints will appear where the soft buttons are located. To use the soft buttons, drag the gesture hint of the desired button upwards.
Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Finder Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Apps button switch to activate it.
Basics Launching Finder Search for content on the device quickly. 1 On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap . 2 Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content. Displaying the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Rotate to landscape mode switch to activate it.
Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home. A shortcut to the app will be added on the Home screen. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen. Creating folders Create folders and gather similar apps to quickly access and launch apps.
Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, and then tap . • Moving panels: Tap and hold a panel preview, and then drag it to a new location. • Deleting panels: Tap on the panel. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings → Home screen layout → Home screen only → Apply. You can now access all your apps by swiping to the left on the Home screen. Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.
Basics Icon Meaning Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Side key to turn on the screen.
Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it. • Swipe: Swipe in any direction on the screen to unlock it.
Basics Screen capture Capture a screenshot while using the device. Press and hold the Volume Down key and the Side key simultaneously. Captured screenshots will be saved in Gallery. It is not possible to capture a screenshot while using some apps and features. After capturing a screenshot, use the following options on the toolbar at the bottom of the screen: • : Capture the current content and the hidden content on an elongated page, such as a webpage.
Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. You can use the following functions on the notification panel. Quick setting buttons Access the power options. Launch Settings.
Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. Finder Access additional options. Adjust the brightness of the display. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to another location.
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions View more keyboard functions. Enter uppercase. For all caps, tap it twice. Delete a preceding character. Enter symbols. Break to the next line. Enter a space.
Basics Additional keyboard functions Some features may not be available depending on the region or service provider. • : Predict words based on your input and show word suggestions. To return to the keyboard functions list, tap . • : Enter emoticons. • : Enter stickers. • : Attach animated GIFs. • : Enter text by voice. • : Change the keyboard settings. • → : Change the keyboard mode or size. • → : Open the text editing panel. Copying and pasting 1 2 3 4 Tap and hold over text.
Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap to search for a keyword. Select an app to view information about it. To download free apps, tap Install.
Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Uninstall: Uninstall downloaded apps. • Disable: Disable selected default apps that cannot be uninstalled from the device. Some apps may not support this feature. Enabling apps Launch the Settings app, tap Apps → → Disabled, select an app, and then tap Enable. Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device.
Apps and features Phone Introduction Make or answer voice and video calls. Making calls 1 2 3 Launch the Phone app and tap Keypad. Enter a phone number. Tap to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list. Search for a contact. Preview the phone number. Delete a preceding character.
Apps and features Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Swipe to call or send messages switch to activate it. Using speed dial Set speed dial numbers to quickly make calls.
Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send. If the Add reminder switch is activated, a reminder will be saved to alert you of the rejected call one hour later.
Apps and features Options during calls During a voice call The following actions are available: • : Access additional options. • Add call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed. • Hold call: Hold a call. Tap Resume call to retrieve the held call. • Bluetooth: Switch to a Bluetooth headset if it is connected to the device. • Speaker: Activate or deactivate the speakerphone.
Apps and features Adding a phone number to Contacts Adding a phone number to Contacts from the keypad 1 2 3 4 Launch the Phone app and tap Keypad. Enter the number. Tap Add to Contacts. Tap Create new contact to create a new contact, or tap Update existing contact to add the number to an existing contact. Adding a phone number to Contacts from the calls list 1 2 3 Launch the Phone app and tap Recents. Tap a caller’s image and tap Add, or tap a phone number and tap Add to Contacts.
Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 2 3 Launch the Contacts app and tap . Select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields. Depending on the selected storage location, the types of information you can save may vary. 4 Tap Save.
Apps and features Importing contacts Add contacts by importing them from other storages to your device. → Manage contacts → Import or export contacts 1 Launch the Contacts app and tap → Import. 2 3 4 Select a storage location to import contacts from. Tick VCF files or contacts to import and tap Done. Select a storage location to save contacts to and tap Import.
Apps and features Tap the contact. Then take one of the following actions: • : Add to favourite contacts. • / • : Compose a message. • : Compose an email. : Make a voice or video call. Sharing contacts You can share contacts with others by using various sharing options. 1 2 3 Launch the Contacts app and tap → Share. Select contacts and tap Share. Select a sharing method.
Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. 1 2 Launch the Contacts app and tap → Groups → Create group. Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. 3 4 Tap Add member, select contacts to add to the group, and then tap Done. Tap Save. Sending a group message You can send a group message to a group’s members at the same time.
Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 2 Launch the Messages app and tap . Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger. The recording icon appears only while the message input field is empty. Recipient Enter recipients. Attach files. Send the message. Enter a message.
Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 2 Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. • To reply to the message, tap the message input field, enter a message, and then tap . • To adjust the font size, spread two fingers apart or pinch on the screen.
Apps and features Setting the message notification You can change notification sound, display options, and more. 1 Launch the Messages app, tap → Settings → Notifications, and then tap the switch to activate it. 2 Change the notification settings. Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications.
Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages 1 2 3 Launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field. Bookmark the current webpage. Refresh the current webpage.
Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password. Activating secret mode In the toolbar at the bottom of the screen, tap → Turn on Secret mode. If you are using this feature for the first time, set whether to use a password for secret mode. In secret mode, the device will change the colour of the toolbars. In secret mode, you cannot use some features, such as screen capture.
Apps and features Email Setting up email accounts Set up an email account when opening Email for the first time. 1 2 3 Launch the Email app. On the list, select an email service or tap Other. Follow the on-screen instructions to complete the setup. To set up another email account, tap → → Add account. If you have more than one email account, you can set one as the default account. Tap → → Set default account. → Sending emails 1 2 3 Tap to compose an email.
Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record videos in places where you may violate other people’s privacy. Launching Camera Use the following methods to launch Camera: • Launch the Camera app. • Press the Side key twice quickly.
