Gear-HSGuide Page 1 of 36 The Great October Sale is here. Pick from the best of the season and save big through Oct 18. SHOP NOW ❯ Galaxy 5G Mobile TERMS & CONDITIONS / HEALTH & SAFETY TV & Audio Home Appliances Explore Support Smart Home Computing × Offers Business INFORMATION Read this document before operating the mobile device, accessories, or software (defined collectively and individually as the “Product”) and keep it for future reference.
Gear-HSGuide Page 2 of 36 Open source software Modification of software Disclaimer of warranties; Exclusion of liability Section 1 : Arbitration Agreement Section 2 : Standard Limited Warranty What is covered and for how long? What is not covered? What are Samsung’s obligations? What must you do to obtain warranty service? What are the limits on Samsung’s liability? Severability Precautions for transfer and disposal Section 3 : End User License Agreement Section 4 : Health & Safety Information Exposure to
Gear-HSGuide Page 3 of 36 Common use, care and safe handling Proper battery use, care and safe handling Proper device use, care and safe handling UL Certified travel charger Display / Touchscreen Responsible listening Pacemaker and implantable medical devices Operating environment Other medical devices Vehicles Posted facilities Potentially explosive environments Cautions and other important safety information Additional safety information Important Legal Information READ THIS INFORMATION BEFORE USING YO
Gear-HSGuide Page 4 of 36 printed Terms & Conditions included with your device, or visit www.samsung.com and use the model number to locate the product support page.
Gear-HSGuide Page 5 of 36 changes these parameters through a unique modification, Samsung will not be held responsible for damages or issues that result from these end-user changes.
Gear-HSGuide Page 6 of 36 THIS IS A BINDING LEGAL AGREEMENT (“AGREEMENT”) BETWEEN YOU (EITHER AN INDIVIDUAL OR ENTITY) AND SAMSUNG ELECTRONICS AMERICA, INC. (“SAMSUNG”). ELECTRONIC ACCEPTANCE OF THE AGREEMENT, OPENING THE PRODUCT PACKAGING, USE OF THE PRODUCT, OR RETENTION OF THE PRODUCT CONSTITUTES ACCEPTANCE OF THIS AGREEMENT, REGARDLESS OF WHETHER YOU ARE THE ORIGINAL PURCHASER, USER, OR OTHER RECIPIENT OF THE PRODUCT.
Gear-HSGuide Page 7 of 36 remainder of such fees. Administrative, facility and arbitrator fees for arbitrations in which your total damage claims, exclusive of attorney fees and expert witness fees, exceed $5,000.00 (“Large Claim”) shall be determined according to AAA rules. In a Large Claim case, the arbitrator may grant to the prevailing party, or apportion among the parties, reasonable attorney fees, expert witness fees and costs to the extent allowed by the applicable law.
Gear-HSGuide Page 8 of 36 defects in material and workmanship under normal use and service for the warranty period. The warranty period commences upon the date of purchase by the first consumer purchaser and continuing for the following specified period of time after that date: Device : 1 Year Batter(ies)*, including Internal Batteries : 1 Year Other Accessories*: 1 Year *If applicable. What is not covered? This Standard Limited Warranty is conditioned upon proper use of the Product.
Gear-HSGuide Page 9 of 36 battery are broken or show evidence of tampering; or (iii) the battery has been used in equipment other than the Samsung device for which it is specified. What are Samsung’s obligations? During the applicable warranty period, provided the Product is returned in accordance with the terms of this Standard Limited Warranty, Samsung will repair or replace the Product, at Samsung’s sole option, without charge.
Gear-HSGuide Page 10 of 36 and the exclusive remedy regarding the products. All implied warranties, including without limitation, implied warranties of merchantability and fitness for a particular purpose, are limited to the duration of this limited warranty.
Gear-HSGuide Page 11 of 36 Precautions for transfer and disposal If data stored on this device is deleted or reformatted using the standard methods, the data only appears to be removed on a superficial level, and it may be possible for someone to retrieve and reuse the data by means of special software.
Gear-HSGuide Page 12 of 36 For specific provisions or legal information relating to your device, please refer to the printed Terms & Conditions included with your device, or visit www.samsung.com and use the model number to locate the product support page. Caution! To avoid electric shock and damage to your device, do not charge device while it is wet or in an area where it could get wet. Do not handle device, charger or cords with wet hands while charging Exposure to Radio Frequency (RF) Signals The U.S.
Gear-HSGuide Page 13 of 36 types of electromagnetic energy. Very high levels of electromagnetic energy, such as is found in X-rays and gamma rays, can ionize biological tissues. Ionization is a process where electrons are stripped away from their normal locations in atoms and molecules. It can permanently damage biological tissues including DNA, the genetic material.
Gear-HSGuide Page 14 of 36 For up-to-date information on this question, please see: “FDA Radiation-Emitting Products: Current Research Results” www.fda.gov/Radiation-EmittingProducts/RadiationEmittingProductsandProcedures/H omeBusinessandEntertainment/CellPhones/ucm116335.htm Interphone study Interphone is a large international study designed to determine whether cell phones increase the risk of head and neck cancer.
Gear-HSGuide Page 15 of 36 For up-to-date information on the above, see “FDA Radiation-Emitting Products: Significant Ongoing Studies” at: www.fda.gov/Radiation-EmittingProducts/RadiationEmittingProductsandProcedures/H omeBusinessandEntertainment/CellPhones/ucm116335.htm Reducing exposure: Hands-free kits and other accessories Some hands-free mobile device kits and accessories can generate some radio frequency energy when used in tandem with your mobile device.
Gear-HSGuide Page 16 of 36 Cell phone accessories that claim to shield the head from RF radiation Accessories that have potential to influence the Specific Absorption Rate (SAR) characteristics of a mobile device require FCC approval. Such accessory products should be approved for your device prior to use as they can modify the radio frequency fields around the device. For more information, please refer to “ https://apps.fcc.gov/oetcf/kdb/forms/FTSSearchResultPage.
Gear-HSGuide Page 17 of 36 Some groups sponsored by other national governments have advised that children be discouraged from using cell phones at all. For example, The Stewart Report from the United Kingdom made such a recommendation in December 2000. In this report, a group of independent experts noted that no evidence exists that using a cell phone causes brain tumors or other ill effects.
Gear-HSGuide Page 18 of 36 cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Gear-HSGuide Page 19 of 36 on the use of mobile devices and their accessories in the areas where you drive. Always obey them. The primary responsibility of every driver is the safe operation of his or her vehicle.
Gear-HSGuide Page 20 of 36 where you drive before mounting this device in an automobile. Failure to comply with these restrictions could result in fines, penalties, or other damages. Never mount this device in a manner that will obstruct the driver's clear view of the street and traffic. Never use wireless data services such as Web browsing or e-mail while operating a vehicle. Never watch videos, such as a movie or clip, or play video games while operating a vehicle.
Gear-HSGuide Page 21 of 36 Do not expose your device to direct sunlight for an extended period of time (such as by leaving it on the dashboard of your car). This can damage your screen. Do not allow the device or battery to be handled improperly. Do not allow a child or other persons requiring supervision to touch or handle mobile device batteries. Mishandling batteries can lead to damage, leakage, and puncturing of the housing.
Gear-HSGuide Page 22 of 36 drying recommendations outlined in your manual and DO NOT accelerate drying with the use of an oven, microwave, or dryer, because this may damage the mobile device and could cause a fire or explosion. Do not turn on your device if it is wet. If it was already wet when on, immediately turn off your device and dry it with an appropriate towel. Water damage to your device may void the manufacturer’s warranty.
Gear-HSGuide Page 23 of 36 www.samsung.com/us/support/customerservice Protect the device, battery, and other components from damage. Avoid exposing your device, battery or other components to extremes of heat, cold, or wet conditions as this can place undue stress on the device components. Avoid exposing the device to environments with high external pressures, which could lead to internal damage or overheating. Never use a damaged battery.
Gear-HSGuide Page 24 of 36 Do not put a high degree of pressure on the battery. This can cause leakage or an internal short circuit, resulting in overheating, and exposure of internal components. Exposure of internal components can cause damage to both yourself and your surroundings. Do not place your battery in or near a heat source. Excessive heating can damage the device and/or the battery.
Gear-HSGuide Page 25 of 36 Do not store your battery in environments with high levels of humidity. Do not store your battery with metal items such as keys or coins. These metal objects can scratch or puncture your battery and cause issues. Avoid storing your battery near magnetic fields such as card readers or magnetic chargers. Your battery may quickly discharge in these environments resulting in internal damage.
Gear-HSGuide Page 26 of 36 www.samsung.com/us/support/customerservice . Never use any charger, cable, or battery that is damaged in any way. If your battery appears scratched, nicked, or smells odd (like burnt plastic or a chemical smell), immediately place it aside and either dispose of it properly or call customer service. Warning: Use only Samsung approved batteries, and recharge your battery only with Samsung approved chargers and cables which are specifically designed for your device.
Gear-HSGuide Page 27 of 36 C (~133°F), 10 min at 48°C (~118°F), and 8 hours (or longer) at 43°C (~109°F). The suggestions below will help you fulfill any warranty obligations and allow you to enjoy this product for many years: If the device feels warm or hot, close down all applications or if necessary, turn off the device completely until it cools down and discontinue use. Store your device in an appropriate place. You can store your device in an environment with ambient temperatures between -20°C/ -4.
Gear-HSGuide Page 28 of 36 Using these heating methods can cause the internal battery to leak, resulting in damage to your screen and related components, and lead to fire. Dust and dirt Do not expose your mobile device to dust, dirt, or sand.
Gear-HSGuide Page 29 of 36 Dropping the device or the battery, especially on a hard surface, can potentially cause damage to the device and battery. If you suspect damage to the device or battery, take it to a service center for inspection. Paint Do not place any paint or painting materials (liquids) onto the mobile device. Paint can clog the device’s moving parts or ventilation openings and prevent proper operation.
Gear-HSGuide Page 30 of 36 This power unit is intended to be correctly oriented in a vertical or horizontal or floor mount position. Display / Touchscreen Please note the following information when using your mobile device: WARNING REGARDING DISPLAY The display on your mobile device is made of glass or acrylic and could break if your mobile device is dropped or if it receives significant impact. Do not use if the screen is broken or cracked as this could cause injury to you.
Gear-HSGuide Page 31 of 36 Exposure to very loud sound has also been associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to sound, and distorted hearing. Individual susceptibility to noise-induced hearing loss and potential hearing problem varies. Additionally, the amount of sound produced by a portable audio device varies depending on the nature of the sound, the device settings, and the headphones that are used.
Gear-HSGuide Page 32 of 36 Internet: www.audiology.org/Pages/default.aspx National institute on deafness and other communication disorders Phone: 800-241-1044 or TTY @ 800-241-1055 Email: nidcdinfo@nidcd.nih.gov Internet: www.nidcd.nih.gov National institute for occupational safety and health (NIOSH) Phone: 1-800-CDC-INFO (1-800-232-4636) or TTY @ (888) 232-6348 Outside the U.S.: 513-533-8328 or TTY: (888) 232-6348 Email: cdcinfo@cdc.gov Internet: www.cdc.
Gear-HSGuide Page 33 of 36 Using your mobile device near other electronic devices Most modern electronic equipment is shielded from Radio Frequency (RF) signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless mobile device. Consult the manufacturer to discuss alternatives. Hearing aid information for mobile devices For additional detailed information regarding potential interference and precautions needed for Hearing Aids, please visit: www.fda.
Gear-HSGuide Page 34 of 36 You are reminded of the need to observe restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants, or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, clearly marked.
Gear-HSGuide Page 35 of 36 touch a grounded unpainted metal object to discharge static electricity before inserting the headset. Do not store or carry flammable liquids, gases, or explosive materials in the same compartment as the mobile device, its parts, or accessories. For vehicles equipped with an air bag, remember that an air bag inflates with great force. Do not place objects, including installed or portable wireless equipment near or in the area over the air bag or in the air bag deployment area.
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