Sprint_LT02_IIB_.
Sprint_LT02_IIB_.book Page 2 Tuesday, January 14, 2014 5:25 PM Warning! This product contains chemicals known to the State of California to cause cancer and reproductive toxicity.
Sprint_LT02_IIB_.book Page 3 Tuesday, January 14, 2014 5:25 PM Open Source Software Some software components of this product incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open source licenses, please visit: http://opensource.samsung.com.
Sprint_LT02_IIB_.book Page 4 Tuesday, January 14, 2014 5:25 PM CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
Sprint_LT02_IIB_.book Page 5 Tuesday, January 14, 2014 5:25 PM Samsung Telecommunications America (STA), LLC Headquarters: 1301 E. Lookout Drive Richardson, TX 75082 Customer Care Center: 1000 Klein Rd. ©2013 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung Electronics Co., Ltd. Do you have questions about your Samsung Mobile Device? For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at: www.samsung.
Sprint_LT02_IIB_.book Page 6 Tuesday, January 14, 2014 5:25 PM terms “GALAXY” or “mobile device” are used in this section to refer to your Galaxy Tab. Read Important Safety Information this information before using your mobile device. This device is capable of operating in Wi-Fi™ mode in the 2.4 and 5 GHz bands. The FCC requires that devices operating within 5.155.25 GHz may only be used indoors, not outside, in order to avoid interference with Mobile Satellite Services (MSS).
Sprint_LT02_IIB_.book Page 7 Tuesday, January 14, 2014 5:25 PM The U.S. Food and Drug Administration (FDA) has published information for consumers relating to Radio Frequency (RF) exposure from wireless phones. The FDA publication includes the following information: Do cell phones pose a health hazard? Many people are concerned that cell phone radiation will cause cancer or other serious health hazards. The weight of scientific evidence has not linked cell phones with any health problems.
Sprint_LT02_IIB_.book Page 8 Tuesday, January 14, 2014 5:25 PM The biological effects of radio frequency energy should not be confused with the effects from other types of electromagnetic energy. Very high levels of electromagnetic energy, such as is found in X-rays and gamma rays, can ionize biological tissues. Ionization is a process where electrons are stripped away from their normal locations in atoms and molecules. It can permanently damage biological tissues including DNA, the genetic material.
Sprint_LT02_IIB_.book Page 9 Tuesday, January 14, 2014 5:25 PM confirm the few studies that have shown a connection have failed. The scientific community at large therefore believes that the weight of scientific evidence does not show an association between exposure to Radio Frequency (RF) from cell phones and adverse health outcomes. Still the scientific community has supported additional research to address gaps in knowledge. Some of these studies are described below.
Sprint_LT02_IIB_.book Page 10 Tuesday, January 14, 2014 5:25 PM http://www.iarc.fr/en/media-centre/pr/2010/pdfs/ pr200_E.pdf. Interphone is the largest cell phone study to date, but it did not answer all questions about cell phone safety. Additional research is being conducted around the world, and the FDA continues to monitor developments in this field.
Sprint_LT02_IIB_.book Page 11 Tuesday, January 14, 2014 5:25 PM http://www.creal.cat/programes-recerca/ en_projectes-creal/view.php?ID=39. Surveillance, Epidemiology, and End Results (SEER) Program of the National Cancer Institute The National Cancer Institute (NCI) actively follows cancer statistics in the United States to detect any change in rates of new cases for brain cancer.
Sprint_LT02_IIB_.book Page 12 Tuesday, January 14, 2014 5:25 PM Electrical and Electronics Engineers (IEEE), the International Commission on Non-Ionizing Radiation Protection (ICNIRP), and others to assure that safety standards continue to adequately protect the public.
Sprint_LT02_IIB_.book Page 13 Tuesday, January 14, 2014 5:25 PM in the user's hand or in approved body-worn accessories. Cell phones marketed in the U.S. are required to meet RF exposure compliance requirements when used against the head and against the body. Because there are no known risks from exposure to RF emissions from cell phones, there is no reason to believe that hands-free kits reduce risks. Hands-free kits can be used for convenience and comfort.
Sprint_LT02_IIB_.book Page 14 Tuesday, January 14, 2014 5:25 PM forced to boost its power to compensate, leading to an increase in RF absorption. Children and Cell Phones The scientific evidence does not show a danger to any users of cell phones from RF exposure, including children and teenagers. The steps adults can take to reduce RF exposure apply to children and teenagers as well. ● Reduce the amount of time spent on the cell phone; discouraged from using cell phones at all.
Sprint_LT02_IIB_.book Page 15 Tuesday, January 14, 2014 5:25 PM ● FCC RF Safety Program: http://www.fcc.gov/oet/rfsafety/. ● Environmental Protection Agency (EPA): http://www.epa.gov/radtown/wirelesstech.html. ● Occupational Safety and Health Administration (OSHA): http://www.osha.gov/SLTC/ radiofrequencyradiation/. (Note: This web address is case sensitive.) ● International Commission on Non-Ionizing Radiation Protection: http://www.icnirp.de. ● Health Protection Agency: http://www.hpa.org.
Sprint_LT02_IIB_.book Page 16 Tuesday, January 14, 2014 5:25 PM manufactured not to exceed the exposure limits for Radio Frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government. These FCC RF exposure limits are derived from the recommendations of two expert organizations: the National Council on Radiation Protection and Measurement (NCRP) and the Institute of Electrical and Electronics Engineers (IEEE).
Sprint_LT02_IIB_.book Page 17 Tuesday, January 14, 2014 5:25 PM the mobile device transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the mobile device while operating can be well below the maximum reported value. This is because the mobile device is designed to operate at multiple power levels so as to use only the power required to reach the network.
Sprint_LT02_IIB_.book Page 18 Tuesday, January 14, 2014 5:25 PM The SAR information for this device can also be found on Samsung’s website: http://www.samsung.com/sar. SAR information on this and other model mobile devices can be accessed online on the FCC's website through http://transition.fcc.gov/ oet/rfsafety/sar.html.
Sprint_LT02_IIB_.book Page 19 Tuesday, January 14, 2014 5:25 PM interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Sprint_LT02_IIB_.book Page 20 Tuesday, January 14, 2014 5:25 PM The primary responsibility of every driver is the safe operation of his or her vehicle. drivers the tools they need to understand and address distractions.
Sprint_LT02_IIB_.book Page 21 Tuesday, January 14, 2014 5:25 PM If you consider a chat necessary and appropriate, follow these tips: Notice regarding legal restrictions on mounting this device in an automobile: ● Use a hands-free device; Laws in some states may prohibit mounting this device on or near the windshield of an automobile. In other states, the law may permit mounting this device only in specific locations in the automobile.
Sprint_LT02_IIB_.book Page 22 Tuesday, January 14, 2014 5:25 PM Never use wireless data services such as Web browsing or e-mail while operating a vehicle. Never watch videos, such as a movie or clip, or play video games while operating a vehicle. For more information, go to http://www.ctia.org. Battery Use and Safety The battery in GALAXY is not intended to be replaced by the consumer.
Sprint_LT02_IIB_.book Page 23 Tuesday, January 14, 2014 5:25 PM dryer, iron, or radiator. Avoid leaving your GALAXY in your car in high temperatures. Important! Use only Samsung-approved batteries, and recharge your battery only with Samsung-approved chargers which are specifically designed for your GALAXY. ● Do not dispose of the GALAXY or the battery in a fire. The GALAXY or the battery may explode when overheated. ● Avoid dropping the GALAXY.
Sprint_LT02_IIB_.book Page 24 Tuesday, January 14, 2014 5:25 PM manufacturers and carriers, might be selling incompatible or even counterfeit batteries and chargers. Consumers should purchase manufacturer or carrier-recommended products and accessories. If unsure about whether a replacement battery or charger is compatible, contact the manufacturer of the battery or charger.
Sprint_LT02_IIB_.book Page 25 Tuesday, January 14, 2014 5:25 PM To find the nearest recycling location, go to: www.samsung.com/recyclingdirect or call 1-877-278-0799. Warning! Never dispose of batteries in a fire because they may explode. UL Certified Travel Charger The Travel Charger for this mobile device has met applicable UL safety requirements. Please adhere to the following safety instructions per UL guidelines: SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE.
Sprint_LT02_IIB_.book Page 26 Tuesday, January 14, 2014 5:25 PM THIS POWER UNIT IS INTENDED TO BE CORRECTLY ORIENTED IN A VERTICAL OR HORIZONTAL OR FLOOR MOUNT POSITION. Display / Touch-Screen Please note the following information when using your mobile device: WARNING REGARDING DISPLAY The display on your mobile device is made of glass or acrylic and could break if your mobile device is dropped or if it receives significant impact.
Sprint_LT02_IIB_.book Page 27 Tuesday, January 14, 2014 5:25 PM Government that are subject to changes implemented in accordance with the Department of Defense policy and the 2008 Federal Radio navigation Plan (FRP). Changes may affect the performance of location-based technology on your mobile device. Your Location Location-based information includes information that can be used to determine the approximate location of a mobile device.
Sprint_LT02_IIB_.book Page 28 Tuesday, January 14, 2014 5:25 PM pay attention to road conditions, closures, traffic, and all other factors that may impact safe driving or walking. Always obey posted road signs. Emergency Communication GALAXY should not be relied upon for essential communications (medical emergencies, calls to 911, or communications to emergency services). GALAXY is not designed or intended to be used for such communications.
Sprint_LT02_IIB_.book Page 29 Tuesday, January 14, 2014 5:25 PM damage the mobile device and could cause a fire or explosion. Do not use the mobile device with a wet hand. Doing so may cause an electric shock to you or damage to the mobile device. Extreme heat or cold Avoid temperatures below 0°C / 32°F or above 45°C / 113°F. Microwaves Do not try to dry your mobile device in a microwave oven. Doing so may cause a fire or explosion. Dust and Dirt Do not expose your mobile device to dust, dirt, or sand.
Sprint_LT02_IIB_.book Page 30 Tuesday, January 14, 2014 5:25 PM Responsible Listening Caution! Avoid potential hearing loss. Damage to hearing occurs when a person is exposed to loud sounds over time. The risk of hearing loss increases as sound is played louder and for longer durations. Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss.
Sprint_LT02_IIB_.book Page 31 Tuesday, January 14, 2014 5:25 PM You should follow some common sense recommendations when using any portable audio device: ● Always turn the volume down before plugging the earphones into an audio source. ● Set the volume in a quiet environment and select the lowest volume at which you can hear adequately. ● Be aware that you can adapt to higher volume settings over time, not realizing that the higher volume may be harmful to your hearing.
Sprint_LT02_IIB_.book Page 32 Tuesday, January 14, 2014 5:25 PM ● Avoid using headphones after exposure to extremely loud noises, such as rock concerts, that might cause temporary hearing loss. Temporary hearing loss might cause unsafe volumes to sound normal. ● Do not listen at any volume that causes you discomfort.
Sprint_LT02_IIB_.book Page 33 Tuesday, January 14, 2014 5:25 PM National Institute on Deafness and Other Communication Disorders National Institute for Occupational Safety and Health (NIOSH) National Institutes of Health 31 Center Drive, MSC 2320 Bethesda, MD 20892-2320 395 E Street, S.W., Suite 9200 Patriots Plaza Building Washington, DC 20201 Email: nidcdinfo@nih.gov Voice: 1-800-35-NIOSH (1-800-356-4674) 1-800-CDC-INFO (1-800-232-4636) Outside the U.S. 513-533-8328 Internet: http://www.nidcd.nih.
Sprint_LT02_IIB_.book Page 34 Tuesday, January 14, 2014 5:25 PM Operating Environment Remember to follow any special regulations in force in any area, and always switch your mobile device off whenever it is forbidden to use it, or when it may cause interference or danger. When connecting the mobile device or any accessory to another device, read its user's guide for detailed safety instructions. Do not connect incompatible products.
Sprint_LT02_IIB_.book Page 35 Tuesday, January 14, 2014 5:25 PM ● Should not carry the mobile device in a breast pocket; ● Should use the ear opposite the implantable medical device to minimize the potential for interference; ● Should turn the mobile device OFF immediately if there is any reason to suspect that interference is taking place; ● Should read and follow the directions from the manufacturer of your implantable medical device.
Sprint_LT02_IIB_.book Page 36 Tuesday, January 14, 2014 5:25 PM Vehicles Posted Facilities RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle before using your mobile device in a motor vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle. Switch your mobile device off in any facility where posted notices require you to do so.
Sprint_LT02_IIB_.book Page 37 Tuesday, January 14, 2014 5:25 PM are in progress. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), areas where the air contains chemicals or particles, such as grain, dust, or metal powders, and any other area where you would normally be advised to turn off your vehicle engine.
Sprint_LT02_IIB_.book Page 38 Tuesday, January 14, 2014 5:25 PM FCC Notice and Cautions FCC Notice The mobile device may cause TV or radio interference if used in close proximity to receiving equipment. The FCC can require you to stop using the mobile device if such interference cannot be eliminated. Cautions Any changes or modifications to your mobile device not expressly approved by Samsung could void your warranty for this equipment and void your authority to operate this equipment.
Sprint_LT02_IIB_.book Page 39 Tuesday, January 14, 2014 5:25 PM ● Check regularly that all wireless mobile device equipment in your vehicle is mounted and operating properly. ● When using a headset in dry environments, static electricity can build up in the headset and cause a small quick static electrical shock.
Sprint_LT02_IIB_.book Page 40 Tuesday, January 14, 2014 5:25 PM using any function of a mobile device while on an aircraft. ● Failure to observe these instructions may lead to the suspension or denial of network services to the offender, or legal action, or both. ● While using your device, leave some lights on in the room and do not hold the screen too close to your eyes. ● Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing games for extended periods.
Sprint_LT02_IIB_.book Page 41 Tuesday, January 14, 2014 5:25 PM Manufacturer’s Warranty For information regarding the terms and conditions of service for your device, please visit sprint.com or call Sprint Customer Service at 1-888-211-4727.
Sprint_LT02_IIB_.book Page 42 Tuesday, January 14, 2014 5:25 PM This Limited Warranty is conditioned upon proper use of the Product.
Sprint_LT02_IIB_.book Page 43 Tuesday, January 14, 2014 5:25 PM or (j) Product used or purchased outside the United States.
Sprint_LT02_IIB_.book Page 44 Tuesday, January 14, 2014 5:25 PM Except to any extent expressly allowed by applicable law, transfer or assignment of this Limited Warranty is prohibited.
Sprint_LT02_IIB_.book Page 45 Tuesday, January 14, 2014 5:25 PM RESPONSIBILITIES, AND THE EXCLUSIVE REMEDY REGARDING THE PRODUCTS. ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY.
Sprint_LT02_IIB_.book Page 46 Tuesday, January 14, 2014 5:25 PM ANY SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT, WHETHER SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED BY SAMSUNG OR OTHERWISE. RESPONSIBILITY FOR THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT RESTS SOLELY WITH THE USER AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT. Products.
Sprint_LT02_IIB_.book Page 47 Tuesday, January 14, 2014 5:25 PM PERFORMANCE OF THE PRODUCTS SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, AND NOT BY A COURT OR JURY. Any such dispute shall not be combined or consolidated with a dispute involving any other person’s or entity’s Product or claim, and specifically, without limitation of the foregoing, shall not under any circumstances proceed as part of a class action.
Sprint_LT02_IIB_.book Page 48 Tuesday, January 14, 2014 5:25 PM witness fees or costs unless it is determined that the claim was brought in bad faith. In a Small Claim case, you shall be required to pay no more than half of the total administrative, facility and arbitrator fees, or $50.00 of such fees, whichever is less, and SAMSUNG shall pay the remainder of such fees.
Sprint_LT02_IIB_.
Sprint_LT02_IIB_.book Page 50 Tuesday, January 14, 2014 5:25 PM Precautions for Transfer and Disposal If data stored on this device is deleted or reformatted using the standard methods, the data only appears to be removed on a superficial level, and it may be possible for someone to retrieve and reuse the data by means of special software.
Sprint_LT02_IIB_.book Page 51 Tuesday, January 14, 2014 5:25 PM End User License Agreement for Software IMPORTANT. READ CAREFULLY: This End User License Agreement ("EULA") is a legal agreement between you (either an individual or a single entity) and Samsung Electronics Co., Ltd.
Sprint_LT02_IIB_.book Page 52 Tuesday, January 14, 2014 5:25 PM form for backup purposes only; provided that the backup copy must include all copyright or other proprietary notices contained on the original. intellectual property laws and treaties. Samsung or its suppliers own the title, copyright and other intellectual property rights in the Software. The Software is licensed, not sold. Certain items of the Software may be subject to open source licenses.
Sprint_LT02_IIB_.book Page 53 Tuesday, January 14, 2014 5:25 PM 4. CONSENT TO USE OF DATA. You agree that Samsung and its affiliates may collect and use technical information gathered as part of the product support services related to the Software provided to you, if any, such as IMEI (your device’s unique identification number), device number, model name, customer code, access recording, your device’s current SW version, MCC (Mobile Country Code), MNC (Mobile Network Code).
Sprint_LT02_IIB_.book Page 54 Tuesday, January 14, 2014 5:25 PM to all and any component of the Update that Samsung may provide to you or make available to you after the date you obtain your initial copy of the Software, unless we provide other terms along with such Update. To use Software provided through Update, you must first be licensed for the Software identified by Samsung as eligible for the Update.
Sprint_LT02_IIB_.book Page 55 Tuesday, January 14, 2014 5:25 PM downloads, then you should choose the “Wi-Fi Only” option in the Setting. (Regardless of the option you choose, the “Automatic Update” function downloads Updates only through Wi-Fi connection.) 6. Some features of the Software may require your device to have access to the internet and may be subject to restrictions imposed by your network or internet provider.
Sprint_LT02_IIB_.book Page 56 Tuesday, January 14, 2014 5:25 PM 8. EXPORT RESTRICTIONS. You acknowledge that the Software is subject to export restrictions of various countries. You agree to comply with all applicable international and national laws that apply to the Software, including all the applicable export restriction laws and regulations. 9. TERMINATION. This EULA is effective until terminated.
Sprint_LT02_IIB_.book Page 57 Tuesday, January 14, 2014 5:25 PM MERCHANTABILITY, SATISFACTORY QUALITY OR WORKMANLIKE EFFORT, FITNESS FOR A PARTICULAR PURPOSE, RELIABILITY OR AVAILABILITY, ACCURACY, LACK OF VIRUSES, QUIET ENJOYMENT, NON INFRINGEMENT OF THIRD PARTY RIGHTS OR OTHER VIOLATION OF RIGHTS. SOME JURISDICTIONS DO NOT ALLOW EXCLUSIONS OR LIMITATIONS OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.
Sprint_LT02_IIB_.book Page 58 Tuesday, January 14, 2014 5:25 PM your sole risk and that the entire risk of unsatisfactory quality, performance, accuracy and effort is with you. It is up to you to take precautions to ensure that whatever you select to use is free of such items as viruses, worms, Trojan horses, and other items of a destructive nature.
Sprint_LT02_IIB_.book Page 59 Tuesday, January 14, 2014 5:25 PM INFORMATION OR ANY OTHER PRACTICES OF ANY THIRD PARTY APPLICATION PROVIDER. SAMSUNG EXPRESSLY DISCLAIMS ANY WARRANTY REGARDING WHETHER YOUR PERSONAL INFORMATION IS CAPTURED BY ANY THIRD PARTY APPLICATION PROVIDER OR THE USE TO WHICH SUCH PERSONAL INFORMATION MAY BE PUT BY SUCH THIRD PARTY APPLICATION PROVIDER. 12. SAMSUNG APPLICATIONS. Certain Samsung applications and services may be included with, or downloaded to, this mobile device.
Sprint_LT02_IIB_.book Page 60 Tuesday, January 14, 2014 5:25 PM LIMITED TO DAMAGES CAUSED BY OR RELATED TO ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, FAILURE TO CONNECT, NETWORK CHARGES, IN-APP PURCHASES, AND ALL OTHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Sprint_LT02_IIB_.book Page 61 Tuesday, January 14, 2014 5:25 PM MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE. 14. U.S. GOVERNMENT END USERS RESTRICTED RIGHTS. The Software is licensed only with "restricted rights" and as "commercial items" consisting of "commercial software" and "commercial software documentation" with only those rights as are granted to all other end users pursuant to the terms and conditions herein.
Sprint_LT02_IIB_.book Page 62 Tuesday, January 14, 2014 5:25 PM non-exclusive jurisdiction of the courts of the jurisdiction where you are a resident. Notwithstanding the foregoing, Samsung may apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction. (b) United States residents. ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM THIS EULA OR YOUR USE OF THE SOFTWARE SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, AND NOT BY A COURT OR JURY.
Sprint_LT02_IIB_.book Page 63 Tuesday, January 14, 2014 5:25 PM damage claims, exclusive of attorney fees and expert witness fees, are $5,000.00 or less ("Small Claim"), the arbitrator may, if you prevail, award your reasonable attorney fees, expert witness fees and costs as part of any award, but may not grant Samsung its attorney fees, expert witness fees or costs unless it is determined that the claim was brought in bad faith.
Sprint_LT02_IIB_.book Page 64 Tuesday, January 14, 2014 5:25 PM optout@sta.samsung.com, with the subject line: "Arbitration Opt Out.
Sprint_LT02_IIB_.book Page 65 Tuesday, January 14, 2014 5:25 PM invalid, unenforceable or illegal, the other provisions shall continue in full force and effect.
Sprint_LT02_IIB_.book Page 66 Tuesday, January 14, 2014 5:25 PM Basic Definitions General Terms and Conditions of Service Please note that these terms may not be the most current version. A current version of the terms is available at our website at sprint.com/termsandconditions or upon request. In this document: (1) “we,” “us,” “our,” and “Sprint” mean Sprint Solutions, Inc.
Sprint_LT02_IIB_.book Page 67 Tuesday, January 14, 2014 5:25 PM also includes any other product or service that we offer or provide to you that references these General Terms and Conditions of Service (“Ts&Cs”). The Service Agreement These Ts&Cs are part of your service agreement with us (the “Agreement”) and constitute a contract under which we provide you Services under terms and conditions that you accept.
Sprint_LT02_IIB_.book Page 68 Tuesday, January 14, 2014 5:25 PM that you carefully read all of the terms of the Agreement. Additional Terms Additional terms will apply when you use certain applications, programs, Devices, and services, and these terms will be provided to you prior to your use of the items. Depending on who provides the items, the terms may come from Sprint or a third party.
Sprint_LT02_IIB_.book Page 69 Tuesday, January 14, 2014 5:25 PM association, or organization and Sprint. The discount will be zero after your agreement or your organization’s agreement with Sprint ends. Additional terms and eligibility requirements regarding organization discounts will be provided to you. Our Policies Services are subject to our business policies, practices, and procedures (“Policies”). You agree to adhere to all of our Policies when you use our Services.
Sprint_LT02_IIB_.book Page 70 Tuesday, January 14, 2014 5:25 PM Term Commitments & Early Termination Fees Sprint provides a variety of Services, some of which require you to maintain Your Services on a month to month basis or for a minimum term, usually 1 or 2 years (“Term Commitment”). If your Agreement contains a Term Commitment, you will be charged a fee (“Early Termination Fee”) for each line of Service that you terminate early (i.e.
Sprint_LT02_IIB_.book Page 71 Tuesday, January 14, 2014 5:25 PM As explained directly below, there are instances when you will not be responsible for an Early Termination Fee for terminating Services early.
Sprint_LT02_IIB_.book Page 72 Tuesday, January 14, 2014 5:25 PM Under The Agreement” section).
Sprint_LT02_IIB_.
Sprint_LT02_IIB_.book Page 74 Tuesday, January 14, 2014 5:25 PM Commitment. You are responsible for any changes to your Services made by a person you authorize, and those changes will be treated as modifications to this Agreement. Your Right To Terminate Services You can terminate Services at any time by calling us and requesting that we deactivate all Services.
Sprint_LT02_IIB_.book Page 75 Tuesday, January 14, 2014 5:25 PM that we may request or complete any applications that we may provide you to facilitate our review. We rely on the credit information you furnish, credit bureau reports or other data available from commercial credit reference services, and other information (such as payment history with us) to determine whether to provide or continue to provide you Services. The Services we offer you can vary based on your credit history.
Sprint_LT02_IIB_.book Page 76 Tuesday, January 14, 2014 5:25 PM benefit only and should not be relied on by you to manage usage. Deposits & Returning Deposits We may at any time require a deposit as a guarantee of payment for you to establish or maintain Service (“Deposit”). By providing us a Deposit, you grant us a security interest for all current or future amounts owed to us. We may change the Deposit at any time with notice. You can’t use a Deposit to make or delay payments.
Sprint_LT02_IIB_.book Page 77 Tuesday, January 14, 2014 5:25 PM property, or Services; or (b) in any way prohibited by the terms of our Services, the Agreement, or our Policies. You cannot in any manner resell the Services to another party. For additional restrictions on the use of our Services, see our Acceptable Use Policy and Visitors Agreement, which are available on our website, and the detailed plan or other information on Services that we provide or refer you to during the sales transaction.
Sprint_LT02_IIB_.book Page 78 Tuesday, January 14, 2014 5:25 PM proprietary, ownership, or other rights to any phone number, identification number, email address, or other identifier that we assign to you, your Device, or your account. We’ll notify you if we decide to change or reassign them. Your CDMA Sprint PCS phone may have software programming lock that protects certain of the handset’s operating parameters against unauthorized reprogramming.
Sprint_LT02_IIB_.book Page 79 Tuesday, January 14, 2014 5:25 PM depend on the radio transmissions your Device can pick up and Services you’ve chosen. Our coverage maps provide high level estimates of our coverage areas when using Services outdoors under optimal conditions. Coverage isn’t available everywhere. Coverage and Service speeds are not guaranteed. Coverage is subject to change without notice. Service speeds may depend on the Service purchased. Actual speeds will vary.
Sprint_LT02_IIB_.book Page 80 Tuesday, January 14, 2014 5:25 PM unable to use your Device in any manner until the software update is complete. Roaming The term “roaming” typically refers to coverage on another carrier’s network that we may make available to you based on our agreements with other carriers. These agreements may change from time to time, and roaming coverage is subject to change without notice.
Sprint_LT02_IIB_.book Page 81 Tuesday, January 14, 2014 5:25 PM Content is available from us or our vendors, while other Data Content can be accessed from others (for example, third party websites, games, ringers, applications, etc.). We make absolutely no guarantees about the Data Content that you access on your Device. Data Content may be: (1) unsuitable for children/minors; (2) unreliable or inaccurate; or (3) offensive, indecent, or objectionable.
Sprint_LT02_IIB_.book Page 82 Tuesday, January 14, 2014 5:25 PM transmitted over our networks, or stored by Sprint may be deleted, modified, or damaged. You may not be able to make or receive voice calls while using data Services. Data Content provided by our vendors or third parties is subject to cancellation or termination at any time without notice to you, and you may not receive a refund for any unused portion of the Data Content.
Sprint_LT02_IIB_.book Page 83 Tuesday, January 14, 2014 5:25 PM purpose (for example, with “phone as modem” plans, Sprint Mobile Broadband card plans, wireless router plans, etc.). decompile, or disassemble the software. Sprint may revoke this license at any time. Software License Based on our Policies, we may charge activation, prepayment, reactivation, program, or other fees to establish, change, or maintain Services.
Sprint_LT02_IIB_.book Page 84 Tuesday, January 14, 2014 5:25 PM Account & Service Charges You are responsible for all charges associated with your account and the Services on your account, no matter who adds or uses the Services. Charges include, but are not limited to, the monthly recurring charges, usage charges, charges for additional services, taxes, surcharges, and fees associated with your Services.
Sprint_LT02_IIB_.book Page 85 Tuesday, January 14, 2014 5:25 PM each bill cycle. Information regarding your bill cycle for subscription Services will be provided when you order the Services. For Services offered on a per-day basis, you will generally be charged for use before or at the time of use. In certain instances, we may charge you at some point after you use the Services. Unless otherwise disclosed, Services offered on a perday basis end 24 hours after Service is initiated.
Sprint_LT02_IIB_.book Page 86 Tuesday, January 14, 2014 5:25 PM the maximum duration is exceeded. Rates that vary based on the time of access will be determined based on the location of the network equipment providing service and not the location of your Device or your Device’s area code (if applicable). Push-to-Talk Charges: Charges for push-totalk calls are billed to the person who starts the call and calculated by multiplying the duration of the call by the applicable rate and number of participants.
Sprint_LT02_IIB_.book Page 87 Tuesday, January 14, 2014 5:25 PM Data Usage: Unless we specifically tell you otherwise, data usage is measured in bytes, kilobytes, megabytes, and gigabytes—not in minutes/time. 1024 bytes equals 1 kilobyte (“KB”), 1024 KB equals 1 megabyte, and 1024 megabytes equals 1 gigabyte. Bytes are rounded up to KB, so you will be charged at least 1 KB for each data usage session (“data session”). Rounding occurs at the end of each data session, and sometimes during a data session.
Sprint_LT02_IIB_.book Page 88 Tuesday, January 14, 2014 5:25 PM Data Content itself (game, ringer, etc.). Data used and charged to you will vary widely, even between identical actions or data sessions. Estimates of data usage—for example, the size of downloadable files—are not reliable predictors of actual usage. Your bill won’t separately list the number of KB attributed to a specific action/data session. Your Bill Your bill provides you notice of your charges.
Sprint_LT02_IIB_.book Page 89 Tuesday, January 14, 2014 5:25 PM category. If you choose Internet billing, you will not receive paper bills. Your Payments; Late Fees Payment is due in full as stated on your bill. If we do not receive payment in full by the date specified on your bill, a late payment charge, which may be charged at the highest rate permissible by law, may be applied to the total unpaid balance.
Sprint_LT02_IIB_.book Page 90 Tuesday, January 14, 2014 5:25 PM time without advance notice. If you’re claiming any tax exemption, you must provide us with a valid exemption certificate. Tax exemptions generally won’t be applied retroactively. Surcharges You agree to pay all Sprint surcharges (“Surcharges”), which may include, but are not limited to: Federal Universal Service; Regulatory and Administrative charges; gross receipts charges, and other charges.
Sprint_LT02_IIB_.book Page 91 Tuesday, January 14, 2014 5:25 PM existing Surcharges. Information on Surcharges is provided during the sales transaction and is available on our website. Disputing Charges - You Must Still Pay Undisputed Charges Any dispute to a charge on your bill must be made within 60 days of the date of the bill that initially contained the charge. Disputes can only be made by calling or writing us as directed on your invoice or elsewhere.
Sprint_LT02_IIB_.book Page 92 Tuesday, January 14, 2014 5:25 PM see our Acceptable Use Policy and Visitors Agreement at our website. Your Privacy Our Privacy Policy is available on our website. To review the policy, visit sprint.com/legal/ privacy.html. This policy may change from time to time, so review it with regularity and care.
Sprint_LT02_IIB_.book Page 93 Tuesday, January 14, 2014 5:25 PM other available means, including text message, email, fax, recorded message, mobile, residential or business phone, or mail. dedicated Sprint representative, we may rely on contacting your pre-established point of contact as the standard authentication measure.
Sprint_LT02_IIB_.book Page 94 Tuesday, January 14, 2014 5:25 PM and policies, including its privacy policy. Be sure that you have reviewed and are comfortable with the third party’s policies before using its application on your device. Information on Devices: Your Device may contain sensitive or personal information (for example, pictures, videos, passwords, or stored credit card numbers). Sprint is not responsible for any information on your Device, including sensitive or personal information.
Sprint_LT02_IIB_.book Page 95 Tuesday, January 14, 2014 5:25 PM landscape, and topography) can significantly impact the ability to access your Device’s location information and use of locationenabled services. You agree that any authorized user may access, use, or authorize Sprint or third-party locationenabled applications through the Services. You understand that your use of such locationenabled applications is subject to the application’s terms and conditions and policies, including its privacy policy.
Sprint_LT02_IIB_.book Page 96 Tuesday, January 14, 2014 5:25 PM where enabled by local emergency authorities— uses GPS technology to provide location information. Even when available, however, E911 does not always provide accurate location information. If your Device is indoors or for some other reason cannot acquire a satellite signal, you may not be located.
Sprint_LT02_IIB_.book Page 97 Tuesday, January 14, 2014 5:25 PM Disclaimer of Warranties UNLESS EXPRESSLY PROVIDED IN WRITING OTHERWISE, WE MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (TO THE EXTENT ALLOWED BY LAW) ANY IMPLIED WARRANTY OF MERCHANTABILITY, NONINFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE CONCERNING YOUR SERVICES (INCLUDING YOUR DEVICE AND ANY SOFTWARE OR APPLICATIONS ON YOUR DEVICE).
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Sprint_LT02_IIB_.book Page 99 Tuesday, January 14, 2014 5:25 PM You Agree Our Liability Is Limited - No Consequential Damages. TO THE EXTENT ALLOWED BY LAW, OUR LIABILITY FOR MONETARY DAMAGES FOR ANY CLAIMS THAT YOU MAY HAVE AGAINST US IS LIMITED TO NO MORE THAN THE PROPORTIONATE AMOUNT OF THE SERVICE CHARGES ATTRIBUTABLE TO THE AFFECTED PERIOD.
Sprint_LT02_IIB_.book Page 100 Tuesday, January 14, 2014 5:25 PM binding arbitration or small claims court, instead of courts of general jurisdiction. Mandatory Arbitration and Waiver of Class Action Instead of suing in court, you and Sprint agree to arbitrate all Disputes (as defined below) on an individual, nonrepresentative, basis. You agree that, by entering into this Agreement, you and Sprint are waiving the right to a trial by jury or to participate in a class action or representative action.
Sprint_LT02_IIB_.book Page 101 Tuesday, January 14, 2014 5:25 PM policies, contract practices (including enforceability), service claims, privacy, or advertising, even if the claim arises after Services have terminated.
Sprint_LT02_IIB_.book Page 102 Tuesday, January 14, 2014 5:25 PM a written description of the problem and relevant documents and supporting information; and (b) a statement of the specific relief sought. A Notice of Dispute to Sprint should be sent to: General Counsel; Arbitration Office; 12502 Sunrise Valley Drive, Mailstop VARESA0202-2C682; Reston, Virginia 20191.
Sprint_LT02_IIB_.book Page 103 Tuesday, January 14, 2014 5:25 PM Rules & Procedures (the “JAMS Rules”), as modified by this agreement to arbitrate, including the rules about the filing, administration, discovery and arbitrator fees. The JAMS rules are available on its website at jamsadr.com.
Sprint_LT02_IIB_.book Page 104 Tuesday, January 14, 2014 5:25 PM necessary to provide relief warranted by that party’s individual claim. YOU AND SPRINT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A CLASS MEMBER IN ANY PUTATIVE CLASS OR REPRESENTATIVE PROCEEDING.
Sprint_LT02_IIB_.book Page 105 Tuesday, January 14, 2014 5:25 PM (6) As an alternative to arbitration, we may resolve Disputes in small claims court in the county of your most recent billing address. In addition, this arbitration agreement does not prevent you from bringing your Dispute to the attention of any federal, state, or local government agency. Such agencies can, if the law allows, seek relief against Sprint on your behalf.
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Sprint_LT02_IIB_.book Page 107 Tuesday, January 14, 2014 5:25 PM number you’ve provided us, or by text message on your Device.
Sprint_LT02_IIB_.book Page 108 Tuesday, January 14, 2014 5:25 PM Other Important Terms Subject to federal law or unless the Agreement specifically provides otherwise, this Agreement is governed solely by the laws of the state encompassing the billing address of the Device, without regard to the conflicts of law rules of that state. If either of us waives or doesn’t enforce a requirement under this Agreement in an instance, we don’t waive our right to later enforce that requirement.
Sprint_LT02_IIB_.book Page 109 Tuesday, January 14, 2014 5:25 PM dispute resolution, no class action, no jury trial) survive termination of Services. [End General Terms and Conditions of Service] DRAFT For Internal Use Only v.
Sprint_LT02_IIB_.book Page 110 Tuesday, January 14, 2014 5:25 PM Important Message From Sprint Important Information about this device’s “open” architecture. This device is an “open” device. What that means is that you are free to use it to access the Internet as you see fit. You may go to websites you like and you may download or use applications or software that you choose. Please take care to visit only trusted websites and download applications only from trusted entities.
Sprint_LT02_IIB_.book Page 111 Tuesday, January 14, 2014 5:25 PM Important Message From Sprint device). Sprint also will not be able to provide you credits for applications or software that you download from sources other than Sprint. And, Sprint is not liable for the websites you visit or anything you download or cause to be downloaded to your device. Damage related to websites visited or downloads to your device may not be covered by Sprint’s Service and Repair policy, or your device insurance policy.
Sprint_LT02_IIB_.book Page 112 Tuesday, January 14, 2014 5:25 PM DRAFT For Internal Use Only ©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. GH68-39460C Rev 1.