User's Manual
113Troubleshooting
Additional Information
filename[GB11ADDI-US.fm] model name1[SLV-D560P]
model name2 [SLV-D360P] [2-584-679-11 (1) US]
filename[C:\2584679111SLVD560PUS\GB11ADDI-US.fm]
Troubleshooting
If you have any questions or problems not covered below, please consult your nearest Sony
dealer. (For customers in USA)
General Troubleshooting
Symptom Remedy
Power
The ?/1 switch does not function. • Connect the AC power cord securely.
The power is turned on but the DVD-
VCR does not operate.
• Moisture condensation has occurred. Turn the power off,
unplug the AC power cord and leave the DVD-VCR to
dry for over three hours.
Clock
The clock has stopped and “--:--”
appears in the display window.
• The clock stops if the DVD-VCR is disconnected from
the wall outlet. Reset the clock (and timer).
Others
The remote commander does not
function.
• Make sure you are pointing the remote commander at the
remote sensor on the DVD-VCR.
• Replace all the batteries in the remote commander with
new ones if they are weak.
• Make sure the TV
/ DVD·VIDEO switch is set correctly.
• Select correctly VIDEO or DVD with the SELECT DVD/
VIDEO button.
The tracking meter does not appear
on the screen.
• The recording condition of the tape is very poor and
tracking cannot be adjusted.
You cannot control other TVs. • Set your TV’s code number. The code number may
change when you replace the batteries of the remote
commander.
continued
GB03COV-US.book Page 113 Friday, November 12, 2004 6:03 PM