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PCS Service www. sprintpcs. com Copyright © 2004 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part allowed without prior written approval. Sprint, the diamond logo and all other trademarks listed herein are registered trade marks of Sprint Communications Company, L.P., used under license. Printed in South Korea WJ10.
Table of Contents How to Use This Guide .........................................................i Getting Advanced Phone and Service Information ...........ii Getting Started...................................................................... 1 Basics of Your PCS Phone................................................ 15 Your New PCS Phone ........................................................................... 16 Open View.................................................................................
Messages ...............................................................................................34 Receiving Voicemail Messages ......................................................................... 34 Reading Messages ............................................................................................... 34 Writing Messages ................................................................................................ 35 Camera ...........................................................
Terms and Conditions & Warranty Information ........................................................................ 64 Terms and Conditions of Services.................................................................... 64 Manufacturer’s Warranty.................................................................................... 79 Manufacturer’s Warranty....................................................................................
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How to Use This Guide Welcome - you’ve made the right choice The advantages of Sprint are as clear as each wireless call you make. With PCS Service, we give you what you really want from a wireless service provider - clear calls, easy-tounderstand service plans, and self-servicing options for managing your account. All this is designed to make your life easier and worry free. We know you’re eager to start using your phone right away, and the two sections of this guide are designed to help you do just that.
Getting Advanced Phone and Service Information This guide covers your phone’s basic features and services. To learn how to use all the advanced features of your phone and service, visit www.sprintpcs.com and sign on to your account management page with your PCS Phone Number and password. There, under the “My Phone” section, you’ll have access to your complete phone User’s Guide.
Getting Started Activating and Using PCS Service 1
Getting Started 1 Have these things ready before you call to activate Your PCS Phone (Make sure it’s fully charged) Your Social Security number Your driver’s license number Your Electronic Serial Number (also known as ESN; refer to step 5 to locate the number) The city and state where your phone will be primarily used A pen 2 Setting up your service - You choose the way From your PCS Phone, press . - or Use a phone other than your PCS Phone - dial 1-888-715-4588.
3 PCS Service Areas Interested in where you can use your new phone? Check out the most up-to-date coverage maps at www.sprintpcs.com. Getting Started 4 Your PCS Account Password My Account Password is: You’ll use this password when managing your account on www.sprintpcs.com and with PCS Customer Solutions. Your default password is the last four digits of your Social Security number.
Getting Started 5 Finding Your Phone’s ESN If you set up service using your PCS Phone, the network automatically communicates the ESN to us. You’ll only need this number when you’re setting up service by calling us from a phone other than your new PCS Phone. The ESN, or Electronic Serial Number, is an 11-digit number written on the barcode sticker attached to the phone. To find it, remove the phone’s battery.
6 (This section may not apply to you. If not, skip to section 7.) You are on the PCS Clear Pay Program. Easy steps to follow to help keep you enjoying your new PCS Service Getting Started Dial from your PCS Phone (normal airtime usage will apply) or sign on to www.sprintpcs.com to find out how many minutes you have currently used within your service plan. If you have exceeded the minutes in your plan or you have a past due balance, you should make a payment to keep your service turned on.
Getting Started The first time your service has been turned off you will be given the option of speaking with a PCS Customer Solutions Specialist. You may also choose instead to be connected directly to our automated payment process to make a payment to have your service turned back on. (In either instance, payment will be credited and service turned back on within 12 hours.) For any additional times that your service has been turned off, you will be connected to our automated payment process.
7 Understanding Your PCS Service Plan PCS Free & Clear Plans With Vision Monthly Service Charge . . . . . . . . . . . . . . . . . . . . . . . .$ (Mon.-Thur. 9pm-7am, Fri. 9pm-Mon. 7am) . . . . . Yes Each additional voice minute (overage) Nationwide Long Distance Included . . . Yes Unlimited PCS VisionSM . . . . . . . . . . . . . . . Yes Getting Started Anytime Minutes . . . . . . . . . . . . . . . . . . . . . . . .
Getting Started PCS Free & Clear Plans Monthly Service Charge. . . . . . . . . . . . . . . . . . . . . . . . $ Anytime Minutes. . . . . . . . . . . . . . . . . . . . . . . . Unlimited Night & Weekend Minutes (Mon.-Thur. 9pm-7am, Fri. 9pm-Mon. 7am) . . . . . Yes No Each additional voice minute (overage) Nationwide Long Distance Included . . . . Yes No Options (monthly charges) Unlimited Night & Weekend Minutes (if not included with plan) . . . . . . . . . . . . . . $ Unlimited PCS-to-PCS CallingSM . .
PCS Advantage AgreementSM I have agreed to a PCS Advantage Agreement. 1 Year 2 Year I have opted not to sign a PCS Advantage Agreement. $ Monthly fee Note: Your agreement for wireless service with Sprint is made up of the Getting Started Service Plan you choose and the Terms and Conditions of Service which can be found on page 64 of this guide.
Getting Started 8 Your New PCS Phone Number and User Name PCS Phone Number PCS User Number Your user name is automatically assigned to you. Your user name, which resembles an email address (for example, name@sprintpcs.com), is used with PCS Mail and text messaging services.
9 Understanding Your PCS Invoice Getting Started Your first invoice will arrive within a few days and reflect the following charges: Your first full month of service, which is your monthly service charge of $ Additional charges such as taxes, roaming, or overages Charges for additional options you opt to subscribe to: $ Your one-time non-refundable activation fee of $ The approximate total of your first invoice will be $ 11
Getting Started 10 Quick, easy options to manage your account With PCS Customer Solutions, there are two convenient options for managing your account. • Manage it online - visit www.sprintpcs.
Once Connected you can: Use your PCS Phone - press Access a summary of your rate plan Find out the number of minutes remaining in your plan for the current invoice cycle Access information about your most recent invoice Find out when your last payment was received Make a payment Note: Normal airtime charges will apply when calling . Getting Started Welcome and thank you for choosing Sprint.
Basics of Your PCS Phone 15
Basics Your New PCS Phone Open View 1.Earpiece/Speaker 24.Position Indicator 2.Signal Strength Indicator 23.Battery Indicator 22.Ringer Indicator 3.Display Screen MSG Menu 21.Soft Key Indicators 4.Headset Jack 5.Ready Link Key 6.Left Soft Key 7.OK/One-touch Internet Access Key 20.Speakerphone Key 19.Right Soft Key 18.Navigation Key 17.END Key 8.Volume Key 9.TALK Key 16.BACK Key 10.Numeric Keypad 11.Shift/Asterisk Key 15.Space/Pound Key 14.Microphone 12.Accessory Interface 13.
Your Phone’s Features 1. Earpiece/Speaker: The speaker allows you to hear the 2. 3. 4. 5. 7. 8. 9. 17 Basics 6. other caller and the different ring tones and sounds offered by your phone. Signal Strength Indicator: This icon represents the signal strength by displaying bars. The more bars displayed, the better the signal strength. Display Screen: The display screen displays all the information needed to operate your phone.
Basics 10. Numeric Keypad: Use these keys to enter numbers, letters, and characters. 11. Shift/Asterisk Key: Enters the asterisk [*] character 12. 13. 14. 15. 16. 17. 18. 19. 18 for calling features. In text entry mode, press to change the character input type. Accessory Interface Connector: This connector is used to connect any available accessory cables to your phone. Power Interface Connector: The power interface connector is used to plug in the charging accessories.
20. Speakerphone Key: This key allows you to make and receive calls in speakerphone mode. 21. Soft Key Indicators: These indicators show the current functions assigned to the two soft keys. 22. Ringer Indicator: This icon indicates that a ringer is set. 23. Battery Indicator: The battery indicator displays the amount of remaining battery charge currently available in your phone. When all bars are displayed in the battery icon, the phone’s battery is fully charged.
Basics 2. Flash: Allows you to turn on or off the flash when you take a photo. 3. Front LCD: Allows you to see indicators for incoming calls, messages, and alarms without opening the phone. 4. Camera: Allows you to take a photo. 5. Service LED: This LED shows your phone’s connection status and flashes when the battery is charged. Viewing the Display Screen This list identifies the symbols you’ll see on your main LCD screen. displays your current signal strength.
indicates that you are sending information. indicates that your phone is in vibrate mode. shows your current battery charge strength. (Icon shown fully charged.) indicates that position location is active. indicates that position location is inactive. indicates that the TTY option is On. Basics indicates that your phone is roaming. indicates that your phone is in security mode. indicates that an alarm is set on your phone. indicates that the ringer is set at a level between 1-8 or that 1-Beep is selected.
Basics Turning Your Phone On and Off Turning Your Phone ON 1. Fully extend the antenna to receive the best reception. . The phone will display “Entering Sprint Service Area,” then it will automatically enter standby mode - the phone’s idle state. At this point, you’re ready to begin making and receiving calls. 2. Press Note: When you turn on your phone for the first time, you will be asked to activate PCS Ready Link service. Press service.
Using the Battery and Charger Installing and Removing the Battery To insert: 1. Insert the battery into the opening on the back of the phone, making sure the plastic tab on the back is inserted into the matching slot in the phone. 2. Press until the latch snaps into place. Basics To remove: 1. So that no stored messages or numbers are lost, first power off your phone by pressing and holding . 2. Push the battery release latch up completely. The battery will separate slightly from the phone. 3.
Basics Charging the Battery It is vital that you use only the Sprint-approved Travel Charger specifically designed for your phone. Use of unauthorized accessories could damage your phone and invalidate your warranty. To use the travel charger: 1. Insert the end of the travel charger connector into the power interface connector. 2. Plug the other end into a standard wall outlet receptacle. When the Travel Charger is used to charge the battery, a red service LED turns on when the flip is closed.
Making and Answering Calls Making Calls 1. Make sure your phone is on. 2. Enter a phone number. If you make a mistake while dialing, press to erase one digit at a time or press and hold to erase the entire number. 3. Press to place the call. 4. When you’re finished, close the flip or press . Answering Calls 1. Make sure your phone is on. (If your phone is off, Basics incoming calls go to voicemail.) 2. When your phone rings or vibrates, answer the call by pressing .
Basics Controlling Your Roaming Experience Your phone is tri-mode, which means you can make and receive calls while on the Sprint Nationwide PCS Network and you can also roam on other analog, and 1900 and 800 MHz digital networks where we’ve implemented roaming agreements with other carriers. To learn more about roaming, visit www.sprintpcs.com. Your phone has several features that let you control your roaming experience. Setting Your Phone’s Roam Mode 1. 2. 3. 4. 5. 6.
Call Guard Reminds you when you are making or receiving a roaming call and requires you to take additional steps before placing or answering it. These additional steps are not required when you make or receive calls while on the Sprint Nationwide PCS Network. To turn Call Guard on: Press the Menu soft key to access the main menu. Press for Settings. Press for Others. Press for Roaming. Press for Call Guard. Select On or Off and press . Basics 1. 2. 3. 4. 5. 6.
Basics Internal Phone Book Saving Phone Numbers 1. From standby mode, enter a phone number. 2. Press or the Left soft key. - or Press the Menu soft key and for Save. (The Select Entry screen is displayed.) Note: The Select Entry screen does not display for the first entry saved into the phone book. Skip to step 4 if you are entering the first number in the phone book. 3. Select Add New Entry to save the number as a new entry and press the Ok soft key or .
7. Enter the following options: Entry: Select the location number. Home/Work/Mobile/Pager/Fax/No Label: Add a number in each field. Speed dial: Select a number to be speed-dialed if you Basics added more than one number for the entry. By default, the first number you entered is selected. E-mail: Enter an e-mail address. URL: Enter a URL address. Group: Select one of the default relation groups, where the entry is included. Grouping the entries enables you to search for a number in the group.
Basics Finding Phone Numbers To find a number by entering its last digits: 1. From standby mode, enter one to four numbers of the last digits of a phone number and press the Menu soft key. 2. Press for Find. (A list of possible matches is displayed.) 3. Use your navigation key to display the desired entry. 4. To dial the number, highlight it and press the Call soft key or . To find a number by using the Find menu: 1. Press the Menu soft key and then Phone Book menu. to access the 2. Press for Find. 3.
Changing Your Phone’s Settings You can customize many of your phone’s functions, from Display and Sounds to Others and Phone Info, through the Settings menu. Below are just a few examples of how to navigate and use the Settings menu. Airplane Mode When your phone is in Airplane Mode, it cannot send or receive any calls or access online information. You may still use the phone’s other features, such as Games, Voice Memos, etc. When Airplane Mode is enabled, a message (Phone Off) is displayed on screen.
Basics Changing the Greeting 1. 2. 3. 4. 5. Press the Menu soft key to access the main menu. Press for Settings. Press for Display. Press for Greeting. Press the navigation key up or down to select Default or Custom and press the Next soft key. 6. If you selected Custom, enter a new name and press the Done soft key or . (If you selected Default, your user name will be the greeting.) Adjusting the Ringer and Key Beep Volume 1. 2. 3. 4. 5. 6. Press the Menu soft key to access the main menu.
TTY Use With PCS Service From Sprint A TTY (also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate via a telephone. Your phone is compatible with TTY devices. Please check with the manufacturer of your TTY device for connectivity information and to ensure that the TTY device supports digital wireless transmission.
Basics Messages Receiving Voicemail Messages Setting Up Voicemail 1. Press and hold . 2. Follow the system prompts to create your pass code and record your greeting. Retrieving Voicemail Messages Press and hold . Follow the system prompts. Accessing Voicemail From Another Phone 1. Dial your PCS Phone Number. 2. Press when voicemail answers. 3. Enter your pass code. Reading Messages To read a text message: 1. Press the MSG soft key. 2. Press for Text Message. 3.
To read a picture mail: 1. 2. 3. 4. Press the MSG soft key. Press for Picture mail. Press for Inbox. Scroll to a message from the list and press the Ok soft key. The message contents are displayed. Writing Messages To write a text message: 5. 6. 7. 8. 9. Press the MSG soft key. Press for Send Message. Select Send Text and press the Left soft key. Enter the phone number or e-mail address and press the Ok soft key or . To enter more phone numbers and e-mail addresses, repeat step 4.
Basics To write a photo mail: 1. 2. 3. 4. Press the MSG soft key. Press for Send Message. Select Send Picture and press the Left soft key. Select From My Pictures or Take a New Picture and press the Left soft key. 5. Select a photo you want using the Navigation key and press the Next soft key. 6. Enter the phone number or e-mail address and press the Ok soft key or . 7. To enter more phone numbers and e-mail addresses, repeat step 6. 8. Press the Next soft key. 9.
Camera Taking a Photo 1. 2. 3. 4. Press the Menu soft key to access the main menu. Press for Picture/Video. Press for Camera. Press the Capture soft key to take a photo. You can use the various camera settings by pressing the Options soft key. 5. The photo is automatically saved to My Pictures. To return to Capture mode, press . Basics Viewing a Photo 1. 2. 3. 4. Press the Menu soft key to access the main menu. Press for Picture/Video. Press for My Pictures. Press for In Camera or for Saved to Phone.
Basics Recording a Video 1. 2. 3. 4. 5. Press the Menu soft key to access the main menu. Press for Picture/Video. Press for Camcorder. Press the Record soft key to start a recording. Press the Done soft key to stop the recording. Or, the phone automatically stops when the recording time goes off. The video is automatically saved to My Videos. 6. To play the video, press the Play soft key. While playing the video, press the Pause soft key to pause the playing. To restart, press the Resume soft key.
PCS Service Features Call Waiting To respond to an incoming call while you’re on a call: 1. The screen displays the incoming call and a tone is heard. Press to accept the call and place your existing call on hold. 2. To switch between callers, press . 3. When finished, you can press . Note: If you press with a caller on hold, the current call is disconnected and the phone rings again to allow you to connect to the call that was on hold.
Basics Three-Way Calling Talk to two different people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. Enter a number you wish to call and press . 2. Once you have established a connection to the first caller, press the Menu (or Options) soft key. 3. Press for 3-Way Call. The first caller is placed on hold. 4. Dial the second number you wish to call and press . 5. When you’re connected to the second caller, press to begin your three-way call.
PCS Voice CommandSM With PCS Voice Command, you can call a number just by saying a name. (There is a monthly charge for PCS Voice Command.) Get started by setting up your Personal Address Book 1. Press . The first time you use it, you will hear a tutorial before moving on to the next step. 2. You’ll hear a tone followed by the prompt “Ready.” Say “Add Name” to begin setting up your Personal Address Book. Making a call with PCS Voice Command 1. Press Basics .
Basics PCS VisionSM Getting Started With PCS Vision To sign up for PCS Vision services or access complete instructions, visit www.sprintpcs.com/manage where you may download your phone’s complete user’s guide. Launching PCS Vision 1. Press the Menu soft key to access the main menu. 2. Press for Web. (The browser will launch and display the PCS Vision Home page.) 3. From the PCS Vision home page, press the Menu (or Options) soft key to view the following: 1. Home 2. Forward 3. Mark this Page 4.
PCS Vision Services With PCS Vision services, you will have access to additional features, better performance, faster Internet connections, and a wider variety of online services. Features such as Web access, graphically-enriched games, and sending/receiving digital images will be available through the enhanced Sprint Nationwide PCS Network. Messaging Send and receive email and text messages or chat on your PCS Vision Phone. Games Basics Play exciting games with full-color graphics, sound, and vibration.
Basics Accessing PCS Vision Services User Name Your user name (for example, name@sprintpcs.com) is also your email address for PCS Mail. It is automatically assigned to you when you sign up for PCS Service. When your phone is PCS Vision-enabled, your user name is displayed by accessing the Phone Info menu (press the Menu soft key, , ). From standby mode, press and hold down to find your user name and options.
Downloading Content With PCS Vision With PCS you can express your personality with an array of downloadable ringers, graphics, and screensavers. You can also download and play great games individually on your handset or play others using the Web. Downloading Games, Ringers, Screen Savers, and Applications Basics To download an available item to your phone: 1. Press the Menu soft key to access the main menu. 2. Press for Downloads. 3. Select one of the following. for Games. for Ringers. for Screen Savers.
Basics 9. Press the navigation key down to highlight OK and press . 10. Once the item is downloaded, press to the Downloads menu or menu. to return to return to the main Note: The number of ringers, graphics, screen savers, and games that can be downloaded varies, depending on the size of the files and memory available in the phone. When your memory becomes full, a message is displayed on the screen. All applicable download and ringer purchasing fees apply during this process.
6. Select one of the following: Voice Calls Pbook entry Messages Alarms Schedule Note: The content displayed on screen may be different. 7. Follow the screen prompts to continue.
Basics Your Phone’s Special Features PCS Ready LinkSM PCS Ready Link is a walkie-talkie-style communication feature. It allows you to quickly connect with your friends, family, and co-workers with just one push of a button. You can make 1-to-1 or 1-to-many calls (up to 5 others on the same call) to any other PCS Ready Link user, anywhere on the Sprint Nationwide PCS Network. Below is some basic information about enabling and using PCS Ready Link.
Managing Your PCS Ready Link Contact Lists Basics PCS Ready Link has its own separate address book with two primary lists: the Personal List/Per. Groups, which contain your personal Ready Link contact/group names and numbers, and the Company List/Co. Groups, which contain contacts/groups provided through your company. There are also lists for your outgoing, incoming, and missed PCS Ready Link calls. Your Personal List/Per.
Basics 6. Press Save to save to your Personal List. Adding a New Group to Your Personal Group List 1. Press the Ready Link key on the left side of your 2. 3. 4. 5. 6. 7. phone ( ) to access the PCS Ready Link List. Press Go to, scroll to highlight Per. Groups, and press . Scroll to highlight New Group, and press . Enter a Group Name, press , and press Next. To add contacts to the group, press Add, select an option, and press .
Editing a Contact in Your Personal List 1. Press the Ready Link key on the left side of your phone ( ) to access the PCS Ready Link List. 2. Press Go to, scroll to highlight Personal List, and press . 3. Scroll to highlight the entry you want to edit and press Options. 4. Scroll to highlight Edit and press . 5. Scroll to highlight the field you want to edit (Name or R-Link Number), and press . 6. Edit the entry, press OK, and press Save to save your changes.
Basics Making PCS Ready Link Call From Your Contacts Lists 1. Press the Ready Link key on the left side of your phone ( ) to access the PCS Ready Link List. 2. Press Go to, scroll to highlight the list from which you want to make a call (Company List, Co. Groups, Personal List, Per. Groups, Outgoing Calls, Incoming . Calls, or Missed Calls), and press 3. Scroll to highlight the contact or group you want to call, and press and hold to place the call and get the floor. (You will set R-Link calling...
Receiving a PCS Ready Link Call 1. When a PCS Ready Link call is received on your Basics phone, you will hear an incoming Ready Link tone and you will see R-Link Call and the caller’s name and PCS Ready Link number on the screen. (You do not need to take any action answer the call.) 2. If the person placing the call has kept the floor (held ), you will see the contact name and PCS Ready Link number along with “has floor”, and you will hear the caller speaking. 3.
Basics Voice Dial In addition to PCS Voice Command, you can use a Voice Dial to automatically dial a phone number in your Internal Phone Book. To adapt digits for voice recognition: 1. Press the Menu soft key to access the main menu. 2. Press for Voice Dial. 3. Press for Adapt Digits. 4. Follows the voice prompt to program your phone to recognize your pronunciation for each digit. To call a phone number using voice dial: 1. Press and hold . 2.
Additional Features Calendar The built-in Calendar offers several personal information management features to help you manage your busy lifestyle. Location Your PCS Phone is equipped with a Location feature for use in connection with location-based services which may be available in the future. External Display The Sub LCD allows you to monitor the phone’s status and to see who’s calling without opening the flip.
Basics Accessories for Your Phone Standard Battery Provides approximately 3.4 hours of continuous digital talk time (1.6 hours in analog) or approximately 168 hours of continuous digital standby time (16 hours in analog). Vehicle Power Adapter Charges your phone in your vehicle using the cigarette lighter adapter. Travel Adapter Compact and lightweight, it’s a convenient way to charge your phone while traveling. Game Pad Allows you to play games using the optional game pad.
How to Order Purchase at your local Sprint Store. You can also call the PCS Accessory HotlineSM (1-800-974-2221) or visit www.sprintpcs.
Basics Performance and Safety Important Information About Your Phone and Service Keeping Tabs on Signal Strength The quality of each call you make or receive depends on the signal strength in your area. Your phone informs you of the current signal strength by displaying a number of bars next to the signal strength icon. The more bars displayed, the stronger the signal. If you’re inside a building, being near a window may give you better reception.
Maintaining Your Phone’s Peak Performance There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service. Hold the phone with the antenna raised, fully-extended and over your shoulder. Try not to hold, bend or twist the phone’s antenna. Don’t use the phone if the antenna is damaged. Speak directly into the mouthpiece. Avoid exposing your phone and accessories to rain or liquid spills.
Basics Dial 911 to report serious emergencies. It’s free from your wireless phone. Use your phone to help others in emergencies. Call roadside assistance or a special non-emergency wireless number when necessary. Do not touch the antenna on the phone unnecessarily when the phone is switched on. Contact with the antenna affects the call quality and may cause the phone to operate at a higher power level than otherwise needed. Tip: Purchase an optional Hands-Free Car Kit.
Turning Off Your Phone in Dangerous Areas To avoid interfering with blasting operations, turn your phone off when in a blasting area or in other areas with signs indicating two-way radios should be turned off. Construction crews often use remotecontrol RF devices to set off explosives. Turn your phone off when you're in any area that has a potentially explosive atmosphere. Although it's rare, your phone and accessories could generate sparks.
Basics Caring for the Battery Protecting Your Battery The guidelines listed below help you get the most out of your battery’s performance. Use only Sprint-approved batteries and desktop chargers. These chargers are designed to maximize battery life. Using other batteries or chargers voids your warranty and may cause damage. In order to avoid damage, charge the battery only in temperatures that range from 32º F to 113º F (0º C to 45º C).
Acknowledging Special Precautions and the FCC Notice FCC Notice This phone may cause TV or radio interference if used in close proximity to receiving equipment. The FCC can require you to stop using the phone if such interference cannot be eliminated. Vehicles using liquefied petroleum gas (propane or butane) must comply with the National Fire Protection Standard (NFPA-58).
Basics Terms and Conditions & Warranty Information Terms and Conditions of Services (Effective as of June 1, 2003 until replaced) Thanks for choosing Sprint. These terms and conditions are part of your agreement with Sprint for PCS Services. The terms and conditions included with your PCS Phone may not be the most current version. For the most current version of the terms and conditions, please visit our website at www.sprintpcs.com or call PCS Customer Service Solutions at 1-888-211-4PCS.
Universal Service fees and other charges imposed by the government or based on government calculations may increase or decrease on a monthly basis, and that this paragraph does not apply to any increases in such taxes, Universal Service fees and other charges. Provision of Service. Your purchase of a PCS Phone or other equipment does not mean that we must provide Services to you. We may decide not to provide Services to you for any lawful reason.
Basics charge for implementing any change directed by you in addition to the charges associated with the Service Plan or optional service features you select. If you are on a Term Service Plan and you want to change your service plan, you may be required to accept a new Term Service Plan and we may require you to pay the early termination fee set out in your Service Plan or other fee. Termination. Non-Term Service Plan.
You may not resell or lease Services or equipment to anyone. Coverage. Most services are only available within the operating range of the Sprint Nationwide PCS Network (also see Roaming). Coverage is not available everywhere. Coverage and quality of Services may be affected by conditions within or beyond our control, including network problems, signal strength, your equipment, and atmospheric, geographic, or topographic conditions.
Basics by each invoice due date, all charges for Services provided to the Number for each phone or other equipment that our records show you activated, no matter who actually uses or has possession of the phone or other equipment at the time Services are provided. PCS Vision (Third Generation) Wireless Charges.
be in addition to data usage charges you will incur while connected to the enhanced PCS Vision network. We provide no warranties and make no representations or claims with regard to third-party Premium Services. In certain instances, subject to the terms of the content purchased, we may delete premium and non-premium items downloaded to available storage areas (e.g., your vault), including any pictures, games and other content.
Basics returning to the Voice Command platform. If you initiate and complete another call without leaving the Voice Command platform, a separate charge for that call will begin from the time the previous call was terminated. Airtime and applicable long distance charges will be applied to the entire length of a completed call initiated from Voice Command. Using Directory Assistance to input names into your Voice Command address book will incur additional charges. Invoicing.
rate of 5% per month or at the highest rate allowed by law. Acceptance of late or partial payments (even if marked “paid in full”) does not waive our right to collect all amounts that you owe us. If your Service has been suspended due to non-payment, you may be charged a reactivation fee. Disputed Charges. You must raise any dispute that you have about any charges invoiced to you within 15 days of the date of the invoice or you have accepted the invoice.
Basics methods of making these payments. We may charge you a fee for calls that involve our live customer care services. If we provide Services to you on as a Clear Pay basis, Services and coverage may be limited in certain ways. You must pay all charges for Services whether or not your Services are suspended or terminated. Deposits. If we require a deposit for you to establish or keep Services, we will hold the deposit as partial guarantee of payment for Services.
Plans. Sprint is not responsible for any opinions, advice, statements, services or other information provided by third-parties and accessible through Wireless Web Services or Voice Portal Services. Neither Sprint nor its vendors or licensors guarantees the accuracy, completeness or usefulness of information that is obtained through the Wireless Web Services or Voice Portal Services. You are responsible for evaluating such content. Taxes and Surcharges.
Basics manufacturers' acts or omissions. Lost or Stolen Equipment. If your phone or other equipment is lost or stolen, you must notify us by calling PCS Customer Service Solutions. You are responsible for all charges for Services provided to the Number for the lost or stolen equipment before you notify us of the loss or theft. We will deactivate Services to the Number upon notification to us of any loss or theft.
to 900, 976 and similar numbers for pay-per-call services. International Calling. You may be limited in the international destinations that you can call with Services. You should contact PCS Customer Service Solutions for information about international destinations that you cannot call. Basics Limitation of Liability.
Basics k) any act or omission of any third party or independent contractor that offers products or services in conjunction with or through the Services; or l) your negligent or intentional act or omission. NO CONSEQUENTIAL OR OTHER DAMAGES.
HAVE THE RIGHT TO PURSUE. A single arbitrator engaged in the practice of law will conduct the arbitration. The arbitrator will be selected according to the rules of CPR or, alternatively, may be selected by agreement of the parties, who shall cooperate in good faith to select the arbitrator. The arbitration will be conducted by, and under the then-applicable rules of the CPR Institute for Dispute Resolution. All expedited procedures prescribed by the applicable rules will apply.
Basics General. If either of us does not enforce any right or remedy available under this Agreement, that failure is not a waiver of the right or remedy for any other breach or failure by the other party. Our waiver of any requirement in any one instance is not a general waiver of that requirement and does not amend this Agreement. This Agreement is subject to any applicable federal and state law (collectively, “Applicable Laws”).
Manufacturer’s Warranty STANDARD LIMITED WARRANTY What is Covered and For How Long? SAMSUNG TELECOMMUNICATIONS AMERICA, L.P.
Basics installation, maintenance, and service of Product, or (g) Product used or purchased outside the United States or Canada.
Purchaser must pay all parts, shipping, and labor charges for the repair or return of such Product.
Basics THE PRODUCT OR ARISING DIRECTLY OR INDIRECTLY FROM THE USE OR LOSS OF USE OF THE PRODUCT OR FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL, CONSEQUENTIAL OR SIMILAR DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS, OR FOR DAMAGES ARISING FROM ANY TORT (INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE) OR FAULT COMMITTED BY SAMSUNG, ITS AGENTS OR EMPLOYEES, OR FOR ANY BREACH OF CONTRACT OR FOR ANY CLAIM BROUGHT AGAINST PURCHASER BY ANY OTHER PARTY.
THIRD-PARTY SOFTWARE OR EQUIPMENT, WHETHER SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED BY SAMSUNG OR OTHERWISE, INCLUDING THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT. THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT LIE SOLELY WITH THE PURCHASER AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT, AS THE CASE MAY BE.
Basics Samsung Telecommunications America, L.P. 1301 East Lookout Drive Richardson, Texas 75082 Phone: 1-800-SAMSUNG Phone: 1-888-987-HELP (4357) © 2004 Samsung Telecommunications America. All rights reserved. No reproduction in whole or in part allowed without prior written approval. Specifications and availability subject to change without notice.
Notes Basics 85
Basics Manufacturer’s Warranty STANDARD LIMITED WARRANTY What is Covered and For How Long? SAMSUNG TELECOMMUNICATIONS AMERICA, L.P.
peripheral equipment not furnished or approved by SAMSUNG; (e) defects or damage from improper testing, operation, maintenance, installation, or adjustment; (f) installation, maintenance, and service of Product, or (g) Product used or purchased outside the United States or Canada.
Basics Product will be warranted for a period equal to the remainder of the original Limited Warranty on the original Product or for 90 days, whichever is longer. All replaced parts, components, boards and equipment shall become the property of SAMSUNG. If SAMSUNG determines that any Product is not covered by this Limited Warranty, Purchaser must pay all parts, shipping, and labor charges for the repair or return of such Product.
Basics APPLICABLE THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE SAME DURATION OF TIME AS THE EXPRESS WRITTEN WARRANTY STATED HEREIN. SOME STATES/ PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Basics REASON OF ANY LAW, SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL NOT AFFECT THE ENFORCEABILITY FOR THE REMAINDER OF THIS LIMITED WARRANTY WHICH PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS BE CONSTRUED TO BE LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW PERMITS. THE PARTIES UNDERSTAND THAT THE PURCHASER MAY USE THIRD-PARTY SOFTWARE OR EQUIPMENT IN CONJUNCTION WITH THE PRODUCT.
dealer advertising or presentation, whether oral or written, do not constitute warranties by SAMSUNG and should not be relied upon.
Basics Samsung Telecommunications America, L.P. 1301 East Lookout Drive Richardson, Texas 75082 Phone: 1-800-SAMSUNG Phone: 1-888-987-HELP (4357) © 2004 Samsung Telecommunications America. All rights reserved. No reproduction in whole or in part allowed without prior written approval. Specifications and availability subject to change without notice.
Notes Basics 95
