User's Manual

Getting Started
6
 The first time your service has been turned off you will
be given the option of speaking with a PCS Customer
Solutions Specialist. You may also choose instead to
be connected directly to our automated payment
process to make a payment to have your service
turned back on. (In either instance, payment will be
credited and service turned back on within 12 hours.)
 For any additional times that your service has been
turned off, you will be connected to our automated
payment process. You will have to make a payment to
have your service turned back on (payment will be
credited and service turned back on within 12 hours).
Note: Until you speak with a specialist, you will be given the option to
speak with a PCS Customer Solutions Specialist each time your
service has been turned off. Once you speak with a specialist, you will
thereafter automatically be connected to our automated payment
process.