User Guide

102 Important Safety Information
with our customer service or sales
departments).
Authentication and Contact: You (the
account holder) may password protect your
account information by establishing a personal
identification number (“PIN”). You may also set
a backup security question and answer in the
event you forget your PIN. You agree to protect
your PIN, passwords, and other account access
credentials like your backup security question
from loss or disclosure. You further agree that
Sprint may, in our sole discretion, treat any
person who presents your credentials that we
deem sufficient for account access as you or
an authorized user on the account for
disclosure of information or changes in Service.
You agree that we may contact you for Service-
related reasons through the contact information
that you provide, through the Services or
Devices to which you subscribe, or through
other available means, including text message,
email, fax, recorded message, mobile,
residential or business phone, or mail.
CPNI: As we provide telecommunications
products and Services to you (the account
holder), we develop information about the
quantity, technical configuration, type, location,
and destination of telecommunications
products and Services you use, as well as
some other information found on your bill
(“CPNI”). Under federal law, you have the right
and we have a duty to protect the confidentiality
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