User Guide

Important Safety Information 109
DISPUTE RESOLUTION AND
ARBITRATION
PLEASE READ THIS CAREFULLY; IT
AFFECTS YOUR RIGHTS
In those rare instances where your concern
is no
t resolved to your satisfaction through
calls to our customer care, you and Sprint
each agree to try to resolve those disputes in
good faith after you provide written notice of
the dispute as set forth below. If the dispute is
not resolved, you and Sprint agree that the
dispute will be resolved through individual
binding arbitration or small claims court,
instead of courts of general jurisdiction.
Mandatory Arbitration and Waiver of
Cl
ass Action
Instead of suing in court, you and Sprint
agr
ee to arbitrate all Disputes (as
defined below) on an individual, non-
representative, basis. You agree that, by
entering into this Agreement, you and
Sprint are waiving the right to a trial by
jury or to participate in a class action or
representative action. This agreement to
arbitrate is intended to be broadly
interpreted.
In arbitration, there is no judge or jury.
I
nstead Disputes are decided by a neutral
third-party arbitrator in a more informal
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