Cleaning the Drum Consumables and Replacement Parts You can clean the OPC drum of the toner cartridge manually or automatically. If there are streaks or spots on documents you print, the OPC drum of the toner cartridge may require manual cleaning. 1 2 3 The first available menu item, “Clean Drum”, displays on the bottom line. Press Enter. 4 The first available menu item, “Yes” displays on the bottom line. Press Enter.
Replacing the ADF Rubber Pad You can purchase an ADF rubber pad from your Samsung dealer or the retailer where you bought your machine. 1 Open the ADF cover. 2 Remove the ADF rubber pad from the ADF, as shown. 3 4 Insert a new ADF rubber pad into place. Close the ADF cover. 8.
9 Troubleshooting Clearing Document Jams This chapter gives helpful information for what to do if you encounter an error. When a document jams while passing through the ADF (Automatic Document Feeder), “[Document Jam]” appears on the display. This chapter includes: • Clearing Document Jams Input Misfeed • Clearing Paper Jams • Clearing LCD Error Messages • Solving Other Problems 1 2 Remove any remaining page(s) from the ADF. 3 Pull the document gently out of the ADF. 4 Close the ADF cover.
Exit Misfeed In the Tray 1 2 3 1 4 Remove any remaining page(s) from the ADF. Open the ADF cover. Remove the jammed paper in the tray by gently pulling it straight out. Remove the misfed documents from the document output tray. Close the ADF cover. Then load the removed page(s), if any, back into the ADF. 2 If there is any resistance and the paper does not move when you pull, or if you cannot see the paper in this area, check the fuser area around the toner cartridge. See page 9.3.
In the Fuser Area or Around the Toner Cartridge 5 If necessary, push the manual tray back into the machine. 6 Reinstall the toner cartridge and close the front door. Printing automatically resumes. NOTE: The fuser area is hot. Take care when removing paper from the machine. 1 2 Open the front door. Pull the toner cartridge out, lightly pushing it down. In the Paper Exit Area 1 3 4 If necessary, pull the manual tray out. Remove the jammed paper by gently pulling it straight out. 2 9.
3 Tips for Avoiding Paper Jams If there is any resistance and the paper does not move when you pull, or if you cannot see the paper in the output tray, open the rear cover by pulling the tab on it. By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined in “Clearing Paper Jams” on page 9.2. • Follow the procedures in “Loading Paper” on page 2.3. Ensure that the adjustable guides are positioned correctly. • Do not overload the tray.
Display Meaning Suggested solutions There is a problem in the fuser unit. Unplug the power cord and plug it back in. If the problem persists, please call for service. You have tried to select a group location number where only a single location number can be used, such as when adding locations for a broadcast operation. Use a speed dial number or dial a number manually using the number keypad. The remote machine did not have the requested feature, such as a delayed transmission.
Display Meaning Remove Documents from ADF The Favorite Copy button is set to Clone, Autofit, ID Card Copy or Poster and you press the button. The Clone, Autofit, ID Card Copy or Poster feature does not work with ADF. Remove the documents in the ADF. [Retry Redial?] (only for SCX4521F) The machine is waiting for a specified time interval to redial a previously busy station. You can press Enter to immediately redial, or Stop/ Clear to cancel the redial operation. The scanner module is locked.
Printing Problems Condition The machine does not print. Possible cause Condition Suggested solutions The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default printer. Select your printer as your default printer in your Windows. Check the machine for the following: • The front door is not closed. • Paper is jammed. After locating the problem, clear it. • Close the door. • No paper is loaded.
Condition Possible cause Pages print, but are blank. The toner cartridge is defective or out of toner. An error occurs repeatedly when you are printing with the USB connection. Printing Quality Problems Suggested solutions If the inside of the machine is dirty or paper has been loaded improperly, you may notice a reduction in print quality. See the table below to clear the problem. Redistribute the toner, if necessary. See “Redistributing Toner” on page 8.4.
Condition Suggested solutions Vertical lines If black vertical streaks appear on the page: • The drum inside the toner cartridge has probably been scratched. Remove the toner cartridge and install a new one. See “Replacing the Toner Cartridge” on page 8.4.
Copying Problems Condition Suggested solutions Back of printouts are dirty Check for leaking toner. Clean the inside of the machine. See “Cleaning the Inside” on page 8.2. Black pages A Loose toner Character Voids A Horizontal stripes AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Curl • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it. • The toner cartridge may be defective and need replacing. Remove the toner cartridge and install a new one.
Scanning Problems Condition The scanner does not work. The unit scans very slowly. Suggested solutions • Make sure that you place the document to be scanned face down on the document glass, or face up in the Automatic Document Feeder. • There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works. Try lowering the scan resolution rate. • Check that the USB or parallel cable is connected properly.
Common Linux Problems Problem The machine doesn’t print. Possible Cause and Solution • Check if the printer driver is installed in your system. Open MFP configurator and switch to the Printers tab in Printers configuration window to look at the list of available printers. Make sure that your machine is displayed on the list. If not, please, invoke Add new printer wizard to set up your device. • Check if the printer is started. Open Printers configuration and select your machine on the printers list.
Problem Possible Cause and Solution I can’t print when I installed both Linux Print Package (LPP) and MFP driver on the same machine simultaneously. • Since both Linux Printer Package and MFP driver make a symbolic link to “lpr” printing command, which is commonly used on Unix clones, it is not recommended to use both package on the same machine. • If you still want to use both packages simultaneously, please install the LPP first.
10 Specifications General Specifications This chapter includes: Item • General Specifications Model name • Scanner and Copier Specifications • Printer Specifications • Facsimile Specifications (Only for SCX-4521F) • Paper Specifications Description SCX-4321(WT21MFC) SCX-4521F(WT21MFF) Automatic document feeder Up to 30 sheets (20 lb, 75 g/m2 bond) ADF document size Width: 5.6 to 8.5 inches (142 to 216 mm) Length: 5.
Scanner and Copier Specifications Item Printer Specifications Item Description Description Printing method Laser Beam Printing Compatibility TWAIN standard / WIA standard Printing speed* Up to 20 ppm in A4 (20 ppm in Letter) Scanning method ADF and Flat-bed CIS (Contact Image Sensor) module First print out time Standby mode: 11 seconds Power save mode: 41 seconds Resolution Optical: 600 x 600 dpi (Mono and color) Enhanced: 4,800 x 4,800 dpi Paper size Letter, Legal, A4, Folio, Executive, A5,
Facsimile Specifications (Only for SCX-4521F) Item Paper Specifications Overview Description Your machine accepts a variety of print materials, such as cutsheet paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies and custom-size paper. Properties, such as weight, composition, grain and moisture content, are important factors affecting the machine’s performance and the output quality.
Supported Sizes of Paper Dimensions* Paper Letter 8.5 x 11 in. (216 x 279 mm) A4 8.3 x 11.7 in. (210 x 297 mm) Executive 7.3 x 10.5 in. (184 x 267 mm) Legal 8.5 x 14 in. (216 x 356 mm) A5 5.8 x 8.2 in. (148 x 210 mm) A6 4.1 x 5.8 in. (105 x 148 mm) ISO B5 6.9 x 9.8 in. (176 x 250 mm) JIS B5 7.2 x 10.1 in. (182 x 257 mm) Folio 8.5 x 13 in. (216 x 330 mm) Minimum size (custom) 3 x 5 in (76 x 127 mm) Maximum size (custom) 8.
Paper Specifications Acid content 5.5 pH or lower The paper storage environment should be properly maintained to ensure optimum performance. The required condition is 20 to 24 °C (68 to 75 °F), with a relative humidity of 45 % to 55 %. The following guidelines should be considered when evaluating the paper’s storage environment: Caliper 3.0 ~ 7.0 mils (0.094 ~ 0.18 mm) • Paper should be stored at or near room temperature. Curl in ream Flat within 0.02 in.
Envelopes with Double Side Seams Labels Double side-seams construction has vertical seams at both ends of the envelope rather than diagonal seams. This style may be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as illustrated below. Correct CAUTIONS: • To avoid damaging the machine, use only labels recommended for laser printers. • To prevent serious jams, always load one sheet of paper at a time to print labels.
INDEX Numerics 2/4-up, special copy 4.5 A adding documents 7.13 ADF (Automatic Document Feeder), load 4.2, 7.3 ADF rubber pad, replace 8.6 auto fit, special copy 4.4 automatic dialing group 7.9 speed 7.9 automatic redialing 7.6 consumables 8.5 contrast, copy 4.3 control panel 1.3 copying collation 4.4 contrast 4.3 default setting, change 4.6 from ADF 4.2 from document glass 4.2 number of pages 4.3 original type 4.3 special features 4.3 time out, set 4.6 fit to page copying 4.4 G group dial dialing 7.
P S paper guidelines 3.2 paper jam, clear 9.2 paper load manual tray 3.3 tray 2.3 paper load capacity 3.1 paper size, set paper tray 2.10 paper type, set paper tray 2.10 parallel,connect 2.6 poster copying 4.5 power save mode, use 2.11 print quality problems, solve 9.8 printing document 5.1 Phonebook list 7.11 reports 7.14 priority fax 7.12 problem, solve copying 9.10 error messages 9.4 faxing 9.11 Linux 9.12 Macintosh 9.13 paper feeding 9.6 printing 9.7 printing quality 9.8 scanning 9.
Samsung Printer Software User’s Guide
CONTENTS Chapter 1: INSTALLING PRINTER SOFTWARE IN WINDOWS Installing Printer Software ........................................................................................................ 4 Reinstalling Printer Software ..................................................................................................... 6 Removing Printer Software .......................................................................................................
Deleting a Page Overlay ................................................................................................ 18 Chapter 4: SHARING THE PRINTER LOCALLY Setting Up a Host Computer ................................................................................................... 19 Setting Up a Client Computer .................................................................................................. 19 Chapter 5: USING PRINTER SETTINGS UTILITY The Scan Settings Tab .................
Printing from Applications .............................................................................................. 31 Printing Files ................................................................................................................ 31 Scanning a Document ............................................................................................................ 32 Using the Image Editor .................................................................................................
1 Installing Printer Software in Windows This chapter includes: • Installing Printer Software • Reinstalling Printer Software Installing Printer Software All applications should be closed on your PC before beginning installation. NOTE: If the “New Hardware Wizard” window appears during the installation procedure, click in the upper right corner of the box to close the window, or click Cancel. • Removing Printer Software 1 Insert the supplied CD-ROM into your CD-ROM drive.
2 3 Choose the type of installation. After the installation is finished, a window asking you to print a test page appears. If you choose to print a test page, select the checkbox and click Next. Otherwise, just click Next and skip to step 5. NOTE: If your printer is not connected to the computer, the window asking you to print a test page will not appear. 4 5 • Typical: Installs the most common software for your printer. This is recommended for most users.
Reinstalling Printer Software Removing Printer Software You can reinstall the software if installation fails. 1 Start Windows. 1 2 2 3 From the Start menu select Programs or All Programs → your printer driver name → Maintenance. Or place the CD-ROM into the CD-ROM drive. Select Repair. You will see a component list so that you can reinstall any item individually. NOTE: If your printer is not already connected to the computer, the following window will appear. 3 4 5 6 Start Windows.
2 The basic print settings are selected within the Print window. These settings include the number of copies and print range. Basic Printing This chapter explains the printing options and common printing tasks in Windows. This chapter includes: Make sure that your printer is selected.
Layout Tab Printer Settings You can use the printer properties window, which allows you to access all of the printer options you need when using your printer. When the printer properties are displayed, you can review and change the settings needed for your print job. Your printer properties window may differ, depending on your operating system. This Software User’s Guide shows the Properties window for Windows 98.
Paper Tab Use the following options to set the basic paper handling specifications when you access the printer properties. See “Printing a Document” on page 7 for more information on accessing printer properties. Click the Paper tab to access various paper properties. 3 Source Make sure that Source is set to the corresponding paper tray. Use the Manual Feed source when printing to special material. You need to load one sheet at a time into the manual tray.
Graphics Tab 4 Advanced Options Use the following Graphic options to adjust the print quality for your specific printing needs. See “Printing a Document” on page 7 for more information on accessing printer properties. You can set advanced settings by clicking the Advanced Options button. Click the Graphics tab to display the properties shown below.. 1 2 3 4 1 Resolution You can select the printing resolution by choosing 600 dpi (Normal) or 300 dpi (Draft).
Extras Tab About Tab You can select output options for your document. See “Printing a Document” on page 7 for more information about accessing the printer properties. Use the About tab to display the copyright notice and the version number of the driver. If you have an Internet browser, you can connect to the Internet by clicking on the web site icon. See “Printing a Document” on page 7 for more information about accessing printer properties.
Using a Favorite Setting Using Help The Favorites option, which is visible on each properties tab, allows you to save the current properties settings for future use. Your printer has a help screen that can be activated by clicking the Help button in the printer properties window. These help screens give detailed information about the printer features provided by the printer driver. To save a Favorites item: 1 2 Change the settings as needed on each tab. 3 Click Save.
3 Advanced Printing Printing Multiple Pages on One Sheet of Paper (N-Up Printing) This chapter explains printing options and advanced printing tasks. 1 2 3 4 NOTE: • Your printer driver Properties window that appears in this User’s Guide may differ depending on the printer in use. However the composition of the printer properties window is similar. • If you need to know the exact name of your printer, you can check the supplied CD-ROM.
4 Printing Posters 5 This feature allows you to print a single-page document onto 4, 9, or 16 sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. 1 2 To change the print settings from your software application, access printer properties. See “Printing a Document” on page 7. Click the Layout tab, select Poster in the Type dropdown list. Click the Paper tab, select the paper source, size, and type. Click OK and print the document.
Fitting Your Document to a Selected Paper Size A Using Watermarks This printer feature allows you to scale your print job to any selected paper size regardless of the digital document size. This can be useful when you want to check fine details on a small document. 1 2 3 To change the print settings from your software application, access printer properties. See “Printing a Document” on page 7. From the Paper tab, select Fit to Page in the Type dropdown list.
Creating a Watermark Editing a Watermark 1 1 2 To change the print settings from your software application, access printer properties. See “Printing a Document” on page 7. Click the Extras tab, and click the Edit button in the Watermark section. The Edit Watermark window appears. 2 3 4 5 To change the print settings from your software application, access printer properties. See “Printing a Document” on page 7. Click the Extras tab and click the Edit button in the Watermark section.
Using Overlays 4 In the Edit Overlay window, click Create Overlay. 5 In the Create Overlay window, type a name of up to eight characters in the File name box. Select the destination path, if necessary. (The default is C:\Formover). 6 7 Click Save. The name appears on the Overlay List box. What is an Overlay? Dear ABC Regards WORLD BEST An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document.
Using a Page Overlay 6 Create or open the document you want to print. If necessary, click Confirm Page Overlay When Printing. If this box is checked, a message window appears each time you submit a document for printing, asking you to confirm your wish to print an overlay on your document. To change the print settings from your software application, access printer properties. See “Printing a Document” on page 7. Click the Extras tab.
4 Sharing the Printer Locally Setting Up a Host Computer You can connect the printer directly to a selected computer, which is called “host computer,” on the network. The following procedure is for Windows XP. For other Windows OS, refer to the corresponding Windows User's Guide or online help. NOTES: • Check the Operating System(s) that are compatible with your printer. Please refer to the OS Compatibility section of Printer Specifications in your Printer User’s Guide.
5 Using Printer Settings Utility This is automatically installed when you install the MFP (Multi Functional Printer) driver. Using Printer Settings Utility, you can create and edit Phonebook entries from your computer and configure the destination launches when you use the corresponding button on the control panel. You can also update the firmware of the machine.
When you click Group dial, the following window opens. The Phonebook Tab (fax available model only) 1 Click the tab to create and edit Phonebook entries. 2 3 1 2 4 3 4 5 6 1 Name 7 Enter a name for the group. 2 Shows the numbers included in the group. To remove a number, select it and click Remove. 1 Read Reads the Phonebook entries from the machine to the Printer Settings Utility. 3 Shows the Phonebook entries you can include in the group.
6 Scanning Scanning with your machine lets you turn pictures and text into digital files on your computer. Then you can fax or e-mail the files, display them on your web site or use them to create projects that you can print using Samsung SmarThru software or the WIA driver. This chapter includes: Scanning Using Samsung SmarThru Samsung SmarThru is the accompanying software for your machine. With SmarThru, scanning is the proverbial piece of cake. NOTE: You can use Status Monitor in Windows 98 or higher.
Using Samsung SmarThru If you select the Custom installation, you may choose the components you want to install. Click Next. Follow these steps to start scanning using the SmarThru: •Basic SmarThru components: to use the basic SmarThru 4 applications and core service. •Scan component: to scan the original document and save it in an application or folder, email it, or publish it on a web site. •Image component: to edit an images you have saved as a graphic file.
4 •Settings Click Scan To. The Scan To menu bar appears on the SmarThru 4 window. Customizing settings of Scan To basic functions. Allows you to customize settings for Application, E-mail, OCR, and Web functions. Scan To menu bar Adjust the scan settings. 5 Click the service icon according to your job. 6 SmarThru 4 opens for the selected service. Adjust the scan settings. 7 To start scanning, click Scan. NOTE: If you want to cancel the scan job, click Cancel.
Scanning Process with TWAINenabled Software If you want to scan documents using other software, you will need to use TWAIN-compliant software, such as Adobe PhotoDeluxe or Adobe Photoshop. The first time you scan with your machine, select it as your TWAIN source in the application you use. The basic scanning process involves a number of steps: 1 2 3 4 5 Scanning Using the WIA Driver Your machine also supports the Windows Image Acquisition (WIA) driver for scanning images.
7 Using Your Printer in Linux You can use your machine in a Linux environment. Installing the MFP Driver System Requirements Supported OS This chapter includes: • Redhat 7.1 and above • Getting Started • Linux Mandrake 8.0 and above • Installing the MFP Driver • SuSE 7.1 and above • Caldera OpenLinux 3.1 and above • Using the MFP Configurator • Turbo Linux 7.0 and above • Configuring Printer Properties • Slackware 8.
Installing the MFP Driver 1 2 6 When the installation is complete, click Finish. Make sure that you connect your machine to your computer. Turn both the computer and the machine on. When the Administrator Login window appears, type in root in the Login field and enter the system password. NOTE: You must log in as a super user (root) to install the printer software. If you are not a super user, ask your system administrator. 3 Insert the printer software CD-ROM. The CD-ROM will automatically run.
Uninstalling the MFP Driver 1 Using the MFP Configurator When the Administrator Login window appears, type in root in the Login field and enter the system password. MFP Configurator is a tool primarily intended for configuring MFP devices. Since an MFP device combines the printer and scanner, the MFP Configurator provides options logically grouped for printer and scanner functions.
Printers Configuration Classes Tab Printers configuration has the two tabs; Printers and Classes. The Classes tab shows a list of available printer classes. Printers Tab You can see the current system’s printer configuration by clicking on the printer icon button on the left side of the MFP Configurator window. Shows all of the printer classes. Switches to Printer configuration. Shows all of the installed printer. Shows the status of the class and the number of printers in the class.
MFP Ports Configuration In this window, you can view the list of available MFP ports, check the status of each port and release a port that is stalled in busy state when its owner is terminated for any reason. Switches to MPF ports configuration. Configuring Printer Properties Using the properties window provided by the Printers configuration, you can change the various properties for your machine as a printer. 1 Open the MFP Configurator. 2 3 Shows all of the available ports.
Printing a Document Printing from Applications 5 There are a lot of Linux applications that you are allowed to print from using Common UNIX Printing System (CUPS). You can print on your machine from any such application. 1 From the application you are using, select Print from the File menu. 2 Select Print directly using lpr. 3 In the Samsung LPR window, select the model name of your machine from the Printer list and click Properties. Click.
The document is scanned and the image preview appears in the Preview Pane. Scanning a Document You can scan a document using the MFP Configurator window. 1 Double-click the MFP Configurator on your desktop. 2 3 Click the button to switch to Scanners Configuration. Select the scanner on the list. Drag the pointer to set the image area to be scanned. Click your scanner.
10 When you are finished, click Save on the toolbar. 11 Select the file directory where you want to save the image and enter the file name. 12 Click Save. You can use the following tools to edit the image: Tools Function Saves the image. Adding Job Type Settings You can save your scan option settings to retrieve for a later scanning. To save a new Job Type setting: 1 Change the options from the Scanner Properties window. 2 3 4 Click Save As. Cancels your last action. Restores the action you canceled.
8 Using Your Printer with a Macintosh Your printer supports Macintosh systems with a built-in USB interface or 10/100 Base-TX network interface card. When you print a file from a Macintosh computer, you can use the CUPS driver by installing the PPD file. NOTE: Some printers do not support a network interface. Make sure that your printer supports a network interface by referring to Printer Specifications in your Printer User’s Guide.
Install the Scan driver 1 2 3 Make sure that you connect your printer to the computer. Turn on your computer and printer. Insert the CD-ROM which came with your printer into the CD-ROM drive. Double-click CD-ROM icon that appears on your Macintosh desktop. Double-click the Installer folder. Setting Up the Printer Set up for your printer will be different depending on which cable you use to connect the printer to your computer—the network cable or the USB cable. 4 5 Double-click the Twain folder.
Changing Printer Settings Printing You can use advanced printing features when using your printer. NOTES: • The Macintosh printer’s properties window that appears in this User’s Guide may differ depending on the printer in use. However the composition of the printer properties window is similar. • You can check your printer name in the supplied CDROM. Printing a Document When you print with a Macintosh, you need to check the printer software setting in each application you use.
Printer Features Setting The Printer Features tab provides options for selecting the paper type and adjusting print quality. Select Printer Features from the Presets drop-down list to access the following features: Printing Multiple Pages on One Sheet of Paper You can print more than one page on a single sheet of paper. This feature provides a cost-effective way to print draft pages. 1 2 From your Macintosh application, select Print from the File menu. Select Layout. ▲ Mac OS 10.
Scanning If you want to scan documents using other software, you will need to use TWAIN-compliant software, such as Adobe PhotoDeluxe or Adobe Photoshop. The first time you scan with your machine, select it as your TWAIN source in the application you use. The basic scanning process involves a number of steps: • Place your photograph or page on the document glass or ADF. • Open an application, such as PhotoDeluxe or Photoshop. • Open the TWAIN window and set the scan options.
INDEX A printer properties 30 printing 31 scanning 32 advanced printing, use 13 C canceling scan 25 D document, print Macintosh 36 Windows 7 E M Macintosh driver install 34 uninstall 34 printing 36 scanning 38 setting up the printer 35 MFP driver, install Linux 27 Extras properties, set 11 N F n-up printing Macintosh 37 Windows 13 favorites settings, use 12 G O help, use 12 orientation, print 31 Windows 8, 20, 21 overlay create 17 delete 18 print 18 I P Graphics properties, set 10 H inst
resolution Macintosh 37 Windows 10 toner save 10 true-type option 10 software install Macintosh 34 Windows 4 reinstall Windows 6 system requirements Macintosh 34 uninstall Macintosh 34 Windows 6 system requirements Linux 26 Macintosh 34 T toner save, set 10 TWAIN, scan 25 U uninstall, software Macintosh 34 Windows 6 uninstalling MFP driver Linux 28 W watermark create 16 delete 16 edit 16 print 15 WIA, scan 25 2
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