User's Manual

20
Smart
Door Lock
SHN-WDS700
When the lock doesn’t function correctly, please check the items below.
If you can’t resolve the problem, please contact the nearest service center.
Problem Resolution Reference
There is no power.
●Checkifthebatteriesareinsertedinthecorrectpolarity.
●Checkthatthebatterieshaveafullcharge.
●CheckthattheExteriorUnitcablehasnotcomeloose.
-
I can’t change the
Master PIN Code.
●There was a delay while changing the PIN Code. The
touchscreen must be illuminated when changing the PIN
Code.Also,afterenteringtherstdigit,thenextdigitmust
be entered within 10 seconds.
●Replacethebatteriesiftheyaredischarged.
●Refer tothe‘Changing theMasterPIN Code’section in
the user manual and try again. Ensure that the Master
PINCodeis4~12digitslong.
Page 16
I can’t register the
User PIN Code.
●TheUserNumberhasalreadybeenused.Deletethede
-
sired User Number and re-register.
●EnsurethattheUserPINCodeis4~12digitslong.
Page 16
I can’t register the
User Card.
●TheUserNumberhasalreadybeenused.Deletethede
-
sired User Number and re-register.
●Ensurethatthecardistouchedtothecardreaderwithin
10 seconds of entering the User Number.
Page 17
I entered the PIN
Code and pressed
the [ ] button,
but the door won’t
open.
●Check that the registered PIN Code was entered cor
-
rectly.
●Ifthetouchscreenilluminationturnsoffwhileenteringthe
PIN Code, the button input was not registered. Touch the
[Touchscreen] to illuminate the touchscreen and enter
the PIN Code again from the beginning. (The touchscreen
illumination is turned off automatically if there is no input
within 5 seconds.)
Page 16
I can’t unlock the
door with my Card.
●TheCardiseitherunregisteredorunrecognized.
●TheCardmusttouchtheCardreadercorrectly.
Page 17
I can’t unlock the
door with my PIN
Code or Card.
Check if the Double-locking function has been enabled.
When this function is enabled, the lock will not open with
a PIN Code or Card.Touch the [Touchscreen] when the
Double-locking function is enabled causes the lock to emit a
‘Too~~t,too~~t’sound.
Page 18
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Troubleshooting
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