Users Manual Part 2

36
Samsung SDS
Digital Door Lock
SHP-A30
Problem Resolution Reference
The door won’t
lock automatically
when I close it.
● Check if Auto Locking is set. When Manual Locking is set,
touching the [Touchscreen] locks the door.
● If the door doesn’t lock automatically when Auto Locking
is set, then the lock has been installed incorrectly.
● The Auto Locking function is not activated when the bat
-
teries are completely discharged. Check if the batteries
are discharged.
Page 15
There is no
response when I
touch the [Touch
-
screen].
● Use a pin to press the hole on the front of the Exterior
unit.
● If doing the above does nothing, contact the service
center.
Page 34
Device was
communicating
with the controller
but is no longer
communicating.
● Check if the power cord/batteries to the device has been
disconnected or if the power switch is in the OFF position.
● Turn the power to the device OFF and then ON. The device
should rejoin the controller automatically.
-