GT-I9500 User Manual www.samsung.
About this manual This device provides high quality mobile communication and entertainment using Samsung’s high standards and technological expertise. This user manual is specially designed to detail the device’s functions and features. • Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Images and screenshots may differ in appearance from the actual product.
About this manual • Default applications that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an application provided with the device, contact a Samsung Service Centre. For user-installed applications, contact service providers. • Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss.
About this manual Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. • The Android logo, Google™, Google Maps™, Google Mail™, YouTube™, Google Play™ Store, and Google Talk™ are trademarks of Google, Inc. • Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide. • Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.
Table of Contents Getting started 7 8 9 10 13 15 17 18 18 18 37 39 39 40 41 43 44 45 46 48 Device layout Buttons Package contents Installing the SIM or USIM card and battery Charging the battery Inserting a memory card Turning the device on and off Holding the device Adjusting the volume Switching to silent mode Communication 50 55 59 60 62 63 64 64 65 Basics 19 20 23 26 27 30 30 31 31 32 33 33 34 Locked screen Using applications Applications screen Help Entering text Connecting to a Wi-Fi network Sett
Table of Contents 68 69 69 71 72 73 74 Bluetooth Screen Mirroring Samsung Link Group Play NFC S Beam WatchON 102 103 104 106 106 108 109 110 112 113 113 114 114 115 Media 75 76 84 87 89 91 92 Music Camera Gallery Story Album Video YouTube Flipboard Travel & local 116 Maps 117 Local 118 Navigation Application & media stores 93 94 94 95 95 96 96 Dropbox Cloud Clock Calculator S Health S Translator Voice Recorder S Voice Google Voice Search My Files Downloads TripAdvisor Optical Reader Play Store Samsu
Getting started Device layout Light sensor Proximity/Gesture sensor Notification light Front camera Earpiece Power button Touch screen Home button Back button Menu button Microphone Multipurpose jack Microphone for speakerphone IrLED Headset jack GPS antenna Flash Rear camera Volume button Back cover Speaker Main antenna 7
Getting started The microphone at the top of the device is active only when you use the speakerphone or take videos. • Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • Do not use a screen protector. This causes sensor malfunctions. • Do not allow water to contact the touch screen. The touch screen may malfunction in humid conditions or when exposed to water. Buttons Button Function • Press and hold to turn the device on or off.
Getting started Package contents Check the product box for the following items: • Device • Battery • Quick start guide • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer.
Getting started Installing the SIM or USIM card and battery Insert the SIM or USIM card provided by the mobile telephone service provider, and the included battery. Only microSIM cards work with the device. 1 Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. 2 Insert the SIM or USIM card with the gold-coloured contacts facing downwards.
Getting started 3 Push the SIM or USIM card into the slot until it locks in place. • Do not insert a memory card into the SIM card slot. If a memory card happens to be lodged in the SIM card slot, take the device to a Samsung Service Centre to remove the memory card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. 4 Insert the battery. 2 1 5 Replace the back cover.
Getting started Removing the SIM or USIM card and battery 1 2 3 Remove the back cover. Pull out the battery. Push the SIM or USIM card until it disengages from the device, and then pull it out.
Getting started Charging the battery Use the charger to charge the battery before using it for the first time. A computer can be also used to charge the device by connecting them via the USB cable. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. • When the battery power is low, the device emits a warning tone and displays a low battery power message.
Getting started • The device can be used while it is charging, but it may take longer to fully charge the battery. • If the device receives an unstable power supply while charging, the touch screen may not function. If this happens, unplug the charger from the device. • While charging, the device may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.
Getting started Reducing the battery consumption Your device provides options that help you save battery power. By customising these options and deactivating features in the background, you can use the device longer between charges: • When you are not using the device, switch to sleep mode by pressing the Power button. • Close unnecessary applications with the task manager. • Deactivate the Bluetooth feature. • Deactivate the Wi-Fi feature. • Deactivate auto-syncing of applications.
Getting started 1 2 3 4 Remove the back cover. Insert a memory card with the gold-coloured contacts facing downwards. Push the memory card into the slot until it locks in place. Replace the back cover. Removing the memory card Before removing the memory card, first unmount it for safe removal. On the Home screen, tap Apps → Settings → More → Storage → Unmount SD card. 1 2 3 Remove the back cover. Push the memory card until it disengages from the device, and then pull it out. Replace the back cover.
Getting started Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. On the Home screen, tap Apps → Settings → More → Storage → Format SD card → Format SD card → Erase everything. Before formatting the memory card, remember to make backup copies of all important data stored on the device. The manufacturer’s warranty does not cover loss of data resulting from user actions.
Getting started Holding the device Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. Adjusting the volume Press the Volume button up or down to adjust the ringtone volume, or to adjust the sound volume when playing music or video. Switching to silent mode Use one of the following methods: • Press and hold the Volume button down until it switches to silent mode. • Press and hold the Power button, and then tap Mute or Vibrate.
Basics Indicator icons The icons displayed at the top of the screen provide information about the status of the device. The icons listed in the table below are most common.
Basics Icon Meaning Flight mode activated Error occurred or caution required Battery power level Using the touch screen Use only fingers to use the touch screen. • Do not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction. • Do not allow the touch screen to contact water. The touch screen may malfunction in humid conditions or when exposed to water.
Basics Tapping and holding Tap and hold an item for more than 2 seconds to access available options. Dragging To move an icon, thumbnail, or preview to a new location, tap and hold it and drag it to the target position.
Basics Double-tapping Double-tap on a webpage, map, or image to zoom in a part. Double-tap again to return. Flicking Flick left or right on the Home screen or the Applications screen to see another panel. Flick up or down to scroll through a webpage or a list, such as contacts.
Basics Pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out. Control motions Simple motions allow easy control of the device. Before using motions, make sure the motion feature is activated. On the Home screen, tap Apps → Settings → My device → Motions and gestures → Motion, and then drag the Motion switch to the right. Excessive shaking or impact to the device may result in unintended inputs. Control motions properly.
Basics To prevent the display from rotating automatically, open the notifications panel and deselect Screen rotation. • Some applications do not allow screen rotation. • Some applications display a different screen depending on the orientation. The calculator turns into a scientific calculator when rotated to landscape. Picking up When you pick up the device after it has been idle for some time or when the screen has turned off, it vibrates if you have missed calls or new messages.
Basics Panning to browse When an image is zoomed in, tap and hold a point on the screen, and then move the device in any direction to browse the image. Turning over Turn over the device to mute ringtone or pause media playback.
Basics Tilting Tap and hold two points on the screen, and then tilt the device back and forth to zoom in or out. Palm motions Use palm motions to control the device by touching the screen. Before using motions, make sure the palm motion feature is activated. On the Home screen, tap Apps → Settings → My device → Motions and gestures → Palm motion, and then drag the Palm motion switch to the right. Sweeping Sweep your hand across the screen to capture a screenshot.
Basics Covering Cover the screen with a palm to pause media playback. Air Gesture Use this feature to control functions without touching the screen. Before using this feature, make sure the air gesture feature is activated. On the Home screen, tap Apps → Settings → My device → Motions and gestures → Air gesture, and then drag the Air gesture switch to the right. The device may not recognise your gestures if you perform them too far from the device or while wearing dark-coloured clothes, such as gloves.
Basics Air jump While viewing emails or webpages, move your hand up or down across the sensor to scroll the page up or down. Air browse Move your hand to the left or right across the sensor to browse images, webpages, songs, or memos.
Basics Air move Tap and hold an icon with one hand, and then move your other hand to the left or right across the sensor to move the icon to another location. While using the daily or weekly calendar, tap and hold an event, and then move your other hand to the left or right to move the event to another day or week. Air call-accept When a call comes in, move your hand to the left, and then to the right across the sensor to answer the call.
Basics Air View On the Home screen, tap Apps → Settings → My device → Air view, and then drag the Air view switch to the right. Point at an item with your finger to preview the content or view information in a pop-up window. When you point at an area on a webpage for a few seconds, the device magnifies the area. Samsung User Manual Samsung Smart Pause On the Home screen, tap Apps → Settings → My device → Smart screen, and then tick Smart pause.
Basics Samsung Smart Scroll On the Home screen, tap Apps → Settings → My device → Smart screen → Smart scroll, and then drag the Smart scroll switch to the right. While viewing emails or webpages, tilt your head downwards or upwards to scroll in that direction. You can also set the device to scroll up or down while tilting the device forwards or backwards. You can enable or disable the signal icon on the screen. When the device recognises the movements of your head or the device, the icon turns green.
Basics Activating Multi Window Use this feature to run two applications on the screen at the same time. • Only applications on the Multi Window panel can run. • When launching applications that contain multimedia files, such as music or videos, sound from both files will be played. • This feature may not be available depending on the region or service provider. To use Multi Window, on the Applications screen, tap Settings → My device → Display, and then tick Multi window.
Basics Using Multi Window applications While using Multi Window applications, tap or and use one of the following: • : Switch locations between Multi Window applications. • : Maximise the window to fit the screen. • : Close the application. Notifications Notification icons appear on the status bar at the top of the screen to report missed calls, new messages, calendar events, device status, and more. Drag down from the status bar to open the notifications panel.
Basics • Screen Mirroring: Activate or deactivate the screen mirroring feature. • Multi window: Set to use Multi Window. • Wi-Fi hotspot: Activate or deactivate the Wi-Fi tethering feature. • S Beam: Activate or deactivate the S Beam feature. • NFC: Activate or deactivate the NFC feature. • Air View: Activate or deactivate the air view feature. • Air Gesture: Activate or deactivate the air gesture feature. • Driving mode: Activate or deactivate driving mode.
Basics Rearranging items Adding an application icon On the Home screen, tap Apps, tap and hold an application icon, and then drag it into a panel preview. Adding an item Customise the Home screen by adding widgets, folders, or pages. Tap and hold the empty area on the Home screen, and then select one of the following categories: • Apps and widgets: Add widgets or applications to the Home screen. • Folder: Create a new folder. • Page: Create a new page.
Basics Moving a panel Tap → Edit page, tap and hold a panel preview, and then drag it to a new location. Removing a panel → Edit page, tap and hold a panel preview, and then drag it to the rubbish bin at the Tap top of the screen. Setting wallpaper Set an image or photo stored in the device as wallpaper for the Home screen.
Basics Adding widgets to the Home screen On the Home screen, tap Apps → Widgets. Scroll left or right on the widgets panel, and then tap and hold a widget to add it to the Home screen. Using the setting shortcut widget On the Home screen, tap Apps → Widgets, and then tap and hold Settings Shortcut to open a list of setting options. Select a setting option to add it to the Home screen as a shortcut.
Basics Adding widgets To use widgets when the screen is locked, on the Applications screen, tap Settings → My device → Lock screen, and then tick Multiple widgets. You cannot use widgets on the locked screen in easy mode. Drag the widgets panel down to expand it. Scroll right to the last page, tap a widget to add to the locked screen. , and then select Rearranging panels Moving a panel Drag the widgets panel down, scroll left or right, tap and hold a panel preview, and then drag it to a new location.
Basics Using applications This device can run many different types of applications, ranging from media to Internet applications. Opening an application On the Home screen or the Applications screen, select an application icon to open it. Opening from recently-used applications Press and hold the Home button to open the list of recently-used applications. Select an application icon to open. Closing an application Close applications not in use to save battery power and maintain device performance.
Basics Organising with folders Put related applications together in a folder for convenience. → Edit, tap and hold an application, and then drag it to Create folder. Enter a folder Tap name and then tap OK. Put applications into the new folder by dragging, and then tap Save to save the arrangement. Rearranging panels Pinch on the screen, tap and hold a panel preview, and then drag it to a new location.
Basics Entering text Use the Samsung keyboard or the voice input feature to enter text. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Changing the keyboard type Tap any text field, open the notifications panel, tap Choose input method, and then select the type of keyboard to use. Using the Samsung keyboard Changing the keyboard layout Tap → Portrait keyboard types, and then tap Qwerty keyboard or 3x4 keyboard.
Basics Changing the keyboard type Tap and hold , and then tap to change the keyboard type. Tap and hold the floating keyboard to another location. To switch to the fixed keyboard, tap and move . Changing language keyboards Add languages to the keyboard, and then slide the space key left or right to change language keyboards. Handwriting Tap and hold , tap , and then write a word with a finger. Suggested words appear as characters are entered. Select a suggested word.
Basics Entering text by voice Activate the voice input feature and then speak into the microphone. The device displays what you speak. If the device does not recognise your words correctly, tap the underlined text and select an alternative word or phrase from the dropdown list. To change the language or add languages for the voice recognition, tap the current language. Copying and pasting Tap and hold over text, drag or to select more or less text, and then tap Copy to copy or Cut to cut.
Basics Joining Wi-Fi networks On the Applications screen, tap Settings → Connections → Wi-Fi, and then drag the Wi-Fi switch to the right. Select a network from the list of detected Wi-Fi networks, enter a password if necessary, and then tap Connect. Networks that require a password appear with a lock icon. After the device connects to a Wi-Fi network, the device will automatically connect to it any time it is available.
Basics Removing accounts On the Applications screen, tap Settings → Accounts, select an account name under My accounts, select the account to remove, and then tap Remove account. Transferring files Move audio, video, image, or other types of files from the device to the computer, or vice versa. The following file formats are supported by some applications. Some file formats are not supported depending on the version of the device’s software or the computer operating system.
Basics Connecting with Windows Media Player Ensure that Windows Media Player is installed on the computer. 1 2 Connect the device to the computer using the USB cable. Open Windows Media Player and sync music files. Connecting as a media device 1 2 Connect the device to the computer using the USB cable. Open the notifications panel, and then tap Connected as a media device → Media device (MTP).
Basics Setting a face and voice unlock On the Applications screen, tap Settings → My device → Lock screen → Screen lock → Face and voice. Fit your face in the frame to be captured and then set a voice command. Then, set a backup unlock PIN or pattern to unlock the screen in case the face and voice unlock fails. Setting a pattern On the Applications screen, tap Settings → My device → Lock screen → Screen lock → Pattern.
Basics Setting a password On the Applications screen, tap Settings → My device → Lock screen → Screen lock → Password. Enter at least four characters including numbers and symbols, and then enter the password again to verify it. Unlocking the device Turn on the screen by pressing the Power button or the Home button, and enter the unlock code. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Upgrading the device The device can be upgraded to the latest software.
Basics Upgrading over the air The device can be directly upgraded to the latest software by the firmware over-the-air (FOTA) service. On the Applications screen, tap Settings → More → About device → Software update → Update.
Communication Phone Use this application to make or answer a call. Tap Phone on the Applications screen. Making calls Making a call Use one of the following methods: • Keypad: Enter the number using the keypad, and then tap . • Logs: Make a call from the history of incoming and outgoing calls and messages. • Favourites: Make a call from the list of favourite contacts. • Contacts: Make a call from the contacts list. Speed dial numbers For speed dial numbers, tap and hold the corresponding digit.
Communication Finding contacts Enter a name, phone number, or email address to find a contact in the contacts list. As characters are entered, predicted contacts appear. Select one to place a call to it. Making an international call Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap . During a call The following actions are available: • • • : Select an equaliser option for use during a call.
Communication • → Transfer: Connect the first party to the second party. This disconnects you from the conversation. • → Manage conference call: Have a private conversation with one party during a multiparty call or disconnect one party form the multiparty call. Adding contacts To add a phone number to the contacts list from the keypad, enter the number and tap Add to contacts. Viewing call logs Tap Logs to view the history of incoming and outgoing calls.
Communication Rejecting a call When a call comes in, drag outside the large circle, or press and hold the headset button. To send a message when rejecting an incoming call, drag the reject message bar upwards. To → Call settings → Set up call reject messages. create the rejection message, tap Automatically rejecting calls from unwanted numbers → Call settings → Call rejection → Auto reject mode → Auto reject numbers, and Tap then tap Auto reject list.
Communication During a video call The following actions are available: • Switch camera: Switch between the front and rear camera. • Mute: Turn off the microphone so that the other party cannot hear you. • End call: End the current call. • → Hide me: Hide your image from the other party. • → Outgoing image: Select an image to show it to the other party. • → Keypad: Open the keypad. • → Switch to headset: Switch to a Bluetooth headset if it is connected to the device.
Communication Swapping images Drag an image of either party onto the other party’s image to swap the images. Contacts Use this application to manage contacts, including phone numbers, email addresses, and others. Tap Contacts on the Applications screen. Managing contacts Creating a contact Tap and enter contact information. • : Add an image. • / : Add or delete a contact field.
Communication Editing a contact Select a contact to edit, and then tap . Deleting a contact → Delete. Tap Setting a speed dial number → Speed dial setting, select a speed dial number, and then select a contact for it. To Tap remove a speed dial number, tap and hold it, and then tap Remove. Searching for contacts Use one of the following search methods: • Scroll up or down the contacts list. • Use the index at the right side of the contacts list for quick scrolling, by dragging a finger along it.
Communication Moving contacts Moving contacts to Google Tap → Merge accounts → Merge with Google. Contacts moved to Google Contacts appear with in the contacts list. Moving contacts to Samsung Tap → Merge accounts → Merge with Samsung. Contacts moved to Samsung Contacts appear with in the contacts list. Importing and exporting contacts Importing contacts → Import/Export → Import from SIM card, Import from SD card, or Import from Tap USB storage.
Communication Contact groups Adding contacts to a group Select a group, and then tap . Select contacts to add, and then tap Done. Managing groups Tap , and then take one of the following actions: • Create: Make a new group. • Search: Search for contacts. • Change order: Tap and hold position, and then tap Done. next to the group name, drag it up or down to another • Delete groups: Select user-added groups, and then tap Delete. Default groups cannot be deleted.
Communication Messaging Use this application to send text messages (SMS) or multimedia messages (MMS). Tap Messaging on the Applications screen. You may incur additional charges for sending or receiving messages while you are outside your home service area. For details, contact your service provider. Sending messages Tap , add recipients, enter a message, and then tap . Use the following methods to add recipients: • Enter a phone number. • Tap , select contacts, and then tap Done.
Communication Viewing incoming messages Incoming messages are grouped into message threads by contact. Select a contact to view the person’s message. Listening to a voice message Tap and hold 1 on the keypad, and then follow the instructions from your service provider. Email Use this application to send or view email messages. Tap Email on the Applications screen. Setting up email accounts Set up an email account when opening Email for the first time. Enter the email address and password.
Communication Sending scheduled messages → Schedule sending. Tick Schedule sending, set a While composing a message, tap time and date, and then tap Done. The device will send the message at the specified time and date. • If the device is turned off at the scheduled time, is not connected to the network, or the network is unstable, the message will not be sent. • This feature is based on the time and date set on the device.
Communication Google Mail Use this application to quickly and directly access the Google Mail service. Tap Google Mail on the Applications screen. • This application may not be available depending on the region or service provider. • This application may be labelled differently depending on the region or service provider. Sending messages In any mailbox, tap , enter recipients, a subject, and a message, and then tap Tap → Attach picture to attach images. Tap → Attach video to attach videos.
Communication Labels Google Mail does not use actual folders, but uses labels instead. When Google Mail is launched, it displays messages labelled Inbox. Tap to view messages in other labels. To add a label to a message, select the message, tap , and then select the label to assign. Talk Use this application to chat with others via Google Talk. Tap Talk on the Applications screen. This application may not be available depending on the region or service provider.
Communication Switching between chats Scroll left or right. Deleting chat history Chats are automatically saved. To delete chat history, tap → Clear chat history. Google+ Use this application to stay connected with people via Google’s social network service. Tap Google+ on the Applications screen. This application may not be available depending on the region or service provider. Tap All circles to change the category, and then scroll up or down to view posts from your circles.
Communication ChatON Use this application to chat with any device. To use this application, you must sign in to your Samsung account. Tap ChatON on the Applications screen. This application may not be available depending on the region or service provider. Create a buddies list by entering phone numbers or Samsung account email addresses, or by selecting buddies from the list of suggestions. Alternatively, tap Contact sync to manually sync contacts from the device.
Web & network Internet Use this application to browse the Internet. Tap Internet on the Applications screen. Viewing webpages Tap the address field, enter the web address, and then tap Go. Tap to share, save, or print the current webpage while viewing a webpage. To change the search engine, tap the address field, and then tap the search engine icon next to the web address. Opening a new page Tap → New window. To go to another webpage, tap , scroll up or down, and tap the page to select it.
Web & network Sharing webpages → Share via. To share a webpage address with others, tap To share a part of a webpage, tap and hold the desired text, and then tap Share. Chrome Use this application to search for information and browse webpages. Tap Chrome on the Applications screen. This application may not be available depending on the region or service provider. Viewing webpages Tap the address field, and then enter a web address or search criteria. Opening a new page Tap → New tab.
Web & network Bluetooth Bluetooth creates a direct wireless connection between two devices over short distances. Use Bluetooth to exchange data or media files with other devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via the Bluetooth feature. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
Web & network Screen Mirroring Use this feature to connect your device to a large screen with an AllShare Cast dongle or HomeSync and then share your contents. You can also use this feature with other devices that support the Wi-Fi Miracast feature. • This feature may not be available depending on the region or service provider. • Miracast-enabled devices that do not support High-bandwidth Digital Content Protection (HDCP) may not be compatible with this feature.
Web & network Sending files Send files to other devices or upload them to web storage services. Select a device, tap , select files, and then tap Done. Sharing files Select a device or web storage, tap method. , select files, tap Done, and then select a sharing Playing files on a remote device Select a device or web storage, tap , select a file, and then select a device. • Supported file formats may differ depending on connected devices as a media player.
Web & network Group Play Use this application to share screens with multiple devices. Create or join a Group Play session, and then share images, documents, or music. Tap Group Play on the Applications screen. • This application may not be available depending on the region or service provider. • While using this application, you cannot use the Internet. Creating a group for Group Play Tap Create group, and then use the following features: • Share music: Select music files to share.
Web & network NFC Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required applications. The battery contains a built-in NFC antenna. Handle the battery carefully to avoid damaging the NFC antenna. If the screen is locked, your device will not read NFC tags or receive data.
Web & network S Beam Use this feature to send data, such as videos, images, and documents. Do not send copyright-protected data via S Beam. Doing so may violate copyright laws. Samsung is not responsible for any liabilities caused by the illegal use of copyrighted data. On the Applications screen, tap Settings → Connections → S Beam. Drag the S Beam switch to the right. Select a file, touch the back of your device to the back of the other device, and then tap your device’s screen.
Web & network WatchON Use this application to connect to a TV to watch your favourite shows and movies. Tap WatchON on the Applications screen. You must first connect the device to a network and ensure that the device’s infrared port is facing the TV. Connecting to a TV Connect to a TV to display the device’s screen onto a large surface and control the TV remotely with the device. Select a country and a region. Tap → Set Up Now, and then follow the on-screen instructions to register the TV to the device.
Media Music Use this application to listen to music. Tap Music on the Applications screen. • Some file formats are not supported depending on the device’s software version. • Some files may not play properly depending on the encoding used. Playing music Select a music category, and then select a song to play. Tap the album image at the bottom of the screen to open the music player screen. Adjust the volume. Play music on DLNA-enabled devices. Set the file as your favourite song. Turn on shuffle.
Media → Settings → Smart Volume. To listen to songs at equal volume levels, tap When Smart Volume is activated, the volume may end up louder than the device volume level. Use caution to avoid long-term exposure to loud sounds to prevent damage to your hearing. → Settings → To set a personalised sound while listening to songs with a headset, tap Adapt Sound → On. When you turn the volume up to level 14 or higher, the adapt sound option is not applied to music playback.
Media Camera etiquette • Do not take photos or videos of other people without their permission. • Do not take photos or videos where legally prohibited. • Do not take photos or videos in places where you may violate other people’s privacy. Taking photos Taking a photo Tap the image on the preview screen where the camera should focus. When the subject is in to take the photo. focus, the focus frame turns green. Tap View more options. Switch to dual camera mode. Indicates which shooting mode is in use.
Media • Best face: Use this to take multiple group shots at the same time and combine them to create the best possible image. Tap to take multiple photos. To get the best shot, hold the camera steady and remain still while taking photos. When Gallery opens, tap the yellow frame on each face, and choose the best individual pose for the subject. After choosing a pose for each individual, tap Save to merge the images into a single photo, and save it. • Sound & shot: Use this to take a photo with sound.
Media • Panorama: Take a photo composed of many photos strung together. To get the best shot, follow these tips. – – Move the camera slowly in one direction. – – Keep the camera’s viewfinder within the guide frame. – – Avoid taking photos of a subject in front of unrecognisable backgrounds, such as empty skies or plain walls. • Sports: Use this setting for fast-moving subjects. • Night: Use this setting for images taken in darker conditions.
Media While recording, use the following actions: • To change the focus, tap where you want to focus. To focus on the centre of the screen, tap . • To capture an image from the video while recording, tap . Recording mode Tap → to change recording mode. • Normal: Use this mode for normal quality. • Limit for MMS: Use this mode to lower quality for sending via messaging. • Slow motion: Use this mode to take a video of a moving subject. The device will play the video in slow motion.
Media Dual Camera mode When you take a landscape photo with the rear camera, the photo or video of captured by the front camera appears in an inset window, or vice versa. Use this feature to take a beautiful landscape photo and a self-portrait simultaneously. Tap to switch to dual camera mode. Tap to take a photo or tap to take a video. Tap to resize it or move the location. Select among various styles that are available.
Media Configuring settings for Camera → to configure settings for Camera. Not all of the following options are available Tap in both still camera and video camera modes. The available options vary depending on the mode used. • Photo size / Video size: Select a resolution. Use higher resolution for higher quality. But it takes up more memory. • Burst shot: Take a series of photos of moving subjects. • Face detection: Set the device to recognise people’s faces and help you take photos of them.
Media • Review: Briefly display photos taken. • Volume key: Set the device to use the Volume button to control the shutter or zoom function. • Timer: Use this for delayed-time shots. • White balance: Select an appropriate white balance, so images have a true-to-life colour range. The settings are designed for specific lighting situations. These settings are similar to the heat range for white-balance exposure in professional cameras. • Exposure value: Change the exposure value.
Media Gallery Use this application to view images and videos. Tap Gallery on the Applications screen. • Some file formats are not supported depending on the software installed on the device. • Some files may not play properly depending on how they are encoded. Viewing images Launching Gallery displays available folders. When another application, such as Email, saves an image, the Download folder is automatically created to contain the image.
Media Trimming segments of a video Select a video, and then tap . Move the start bracket to the desired starting point, move the end bracket to the desired ending point, and then save the video. Editing images When viewing an image, tap and use the following functions: • Favourite: Add the image to favourites. • Slideshow: Start a slideshow with the images in the current folder. • Photo frame: Use this to write a note below the image. The edited image is saved in the Photo frame folder.
Media Modifying images When viewing an image, tap and use the following functions: • Rotate: Rotate the image. • Crop: Crop the image. • Colour: Adjust the saturation or brightness of the image. • Effect: Apply effects to the image. • Portrait: Correct red-eye, adjust and retouch faces, or make background blurry. • Sticker: Attach stickers. • Drawing: Draw on the image. • Frame: Apply frames to the image. Favourite images When viewing an image, tap → Favourite to add the image to the favourites list.
Media Setting as wallpaper When viewing an image, tap contact. → Set as to set the image as wallpaper or to assign it to a Tagging faces → Settings, and then tick Face tag. A yellow frame appears around the recognised Tap face on an image. Tap the face, tap Add name, and then select or add a contact. When the face tag appears on an image, tap the face tag and use available options, such as making calls or sending messages.
Media Creating recommended albums When you take photos at one location, the device automatically sorts your photos into albums based on your specified criteria and suggests making the new albums. → Settings → Home city, and then set a method for recognising your location. Tap Select an album type and set a minimum number of photos. When you take photos that meet the criteria you set, the device will suggest making an album. Tap Create album → From suggestions.
Media Editing images Tap the image of the page in an album. To add a caption, tap . To send the image to others, tap To delete the image, tap . To apply effects to the image, tap To start a slideshow, tap . . → Slideshow → Start slideshow. To set the image as an album cover image, tap To rotate the image anticlockwise, tap To rotate the image clockwise, tap → Set as cover. → Rotate left. → Rotate right. Video Use this application to play video files. Tap Video on the Applications screen.
Media Playing videos Select a video to play. Scan DLNA-enabled devices. Adjust the volume. Move forwards or backwards by dragging the bar. Skip to the next video. Tap and hold to move forwards quickly. Change screen ratio. Reduce the size of the video screen. Restart the current video or skip to the previous video. Tap and hold to move backwards quickly. Pause and resume playback. Deleting videos Tap → Delete, select videos by ticking, and then tap Delete.
Media YouTube Use this application to watch videos from the YouTube website. Tap YouTube on the Applications screen. This application may not be available depending on the region or service provider. Watching videos Tap , and then enter a keyword. Select one of the returned search results to watch a video. Rotate the device to landscape orientation to display full screen. Add the video to the playlist. Search for videos. Send the URL to others. Pause or resume playback.
Media Flipboard Use this application to access your personalised magazines. Tap Flipboard on the Applications screen. This application may not be available depending on the region or service provider. To start your Flipboard, flick up on the greeting page, select news topics, and then tap Done. Select a cover story or a topic, flick through the Flipboard pages, and then select an article to read. While reading an article, use the following icons: • : Go to the previous page.
Application & media stores Play Store Use this application to purchase and download applications and games that are able to run on the device. Tap Play Store on the Applications screen. This application may not be available depending on the region or service provider. Installing applications Browse applications by category, or tap to search with a keyword. Select an application to view information. To download it, tap Install.
Application & media stores Samsung Hub Use this application to purchase and download multimedia content. You can also manage the content on the device. Tap Samsung Hub on the Applications screen. Purchasing multimedia content Select a service category, select media content, and then complete the purchase process. Managing content on the device Select a service category, scroll left, and then manage content on the device.
Application & media stores Play Books Use this application to read and download book files. Tap Play Books on the Applications screen. This application may not be available depending on the region or service provider. Select a book file by scrolling left or right. While reading a book file, tap additional options. To purchase book files, tap to access . Play Movies Use this application to watch, download, and rent movies or TV shows. Tap Play Movies on the Applications screen.
Application & media stores Play Music Use this application to listen to music from the device or stream music from the Google cloud service. Tap Play Music on the Applications screen. This application may not be available depending on the region or service provider. Play music by selecting a music category or share songs with others by uploading them to the Google cloud storage. Play Magazines Use this application to read and download magazines. Tap Play Magazines on the Applications screen.
Utilities S Memo Use this application to create a memo using images and voice recordings. Tap S Memo on the Applications screen. Composing memos Create memos with enriched content by drawing sketches with your finger or adding images or voice memos. Tap to write or draw on the screen, or tap to enter text with the keyboard. Erase the memo. Undo and redo the last action. Enter a memo. Jot down or draw a memo. Make a voice recording to insert. Insert a multimedia file.
Utilities When jotting down a memo, tap colour. once more to change the pen type, line thickness, or pen When erasing the handwritten memo, tap tap Clear all to clear the memo. , and then tap to change the eraser size or Save the current setting as a pen profile. Change the pen type. Change the line thickness. Change the pen colour. View more colours. → Change background. To change the sheet background, tap To add tags, tap → Add tag.
Utilities To change the view mode, tap → List view. → Import. To create a memo by importing a file, tap To export memos as another file format, tap → Create folder. To create a folder, tap To move memos to another folder, tap To copy memos, tap → Export. → Move. → Copy. To change the S Memo settings, tap → Settings. To access help information for S Memo, tap → Help. Viewing a memo Tap the memo thumbnail to open it. → Delete. To delete memos, tap → Share via.
Utilities S Planner Use this application to manage events and tasks. Tap S Planner on the Applications screen. Creating events or tasks Tap , and then use one of the following methods: • Add event: Enter an event with an optional repeat setting. • Add task: Enter a task with an optional priority setting. To add an event or task more briefly, tap a date to select it and tap it again. Enter a title and specify which calendar to use or sync with.
Utilities Attach a map showing the location of the event. Enter the location in the Location field, tap next to the field, and then pinpoint the precise location by tapping and holding on the map that appears. Attach a memo from S Memo. Tap Memos, and then compose a new memo or select one of the existing memos. Attach an image. Tap Images, and then take a photo or select one of the existing images. Attaching memos to a date Tap and hold a date to select it and the memo pad appears.
Utilities Changing calendar type Select one from among different types of calendars including year, month, week, and others at the right side of the screen. A pinch gesture can be used to change calendar type. For example, pinch to change from the monthly calendar to the yearly calendar, and spread apart to change yearly calendar back to monthly calendar. Searching for events Tap → Search, and then enter a keyword to search for. To view today’s events, tap Today at the top of the screen.
Utilities To upload files to Dropbox, tap → To open files in Dropbox, select a file. While viewing images or videos, tap favourites list, tap . → Upload here → Photos or videos or Other files. to add it to the favourites list. To open files in the Cloud Use this feature to sync files or back up settings and application data with your Samsung account or Dropbox. On the Applications screen, tap Settings → Accounts → Cloud. This feature may not be available depending on the region or service provider.
Utilities Clock Use this application to set alarms, check the time in any location in the world, measure the duration of an event, set a timer, or use as the desk clock. Tap Clock on the Applications screen. Turn this alarm on or off. Alarm Setting alarms Tap Create alarm, set a time for the alarm to go off, select days for the alarm to repeat, and then tap Save. • Location alarm: Set a location. The alarm goes off only when you are in the location.
Utilities Stopping alarms Drag outside the large circle to stop an alarm. Drag the alarm after a specified length of time. outside the large circle to repeat Deleting alarms Tap and hold the alarm, and then tap Delete. World clock Creating clocks Tap Add city, and then enter a city name or select a city from the cities list. To apply summer time, tap and hold a clock, and then tap DST settings. Deleting clocks Tap and hold the clock, and then tap Delete. Stopwatch Tap Start to time an event.
Utilities Calculator Use this application for simple or complex calculations. Tap Calculator on the Applications screen. Rotate the device to landscape orientation to display the scientific calculator. If Screen → Scientific calculator. rotation is disabled, tap To see calculation history, tap To clear history, tap to hide the keypad. → Clear history. To change the character size for history, tap → Text size. S Health Use this application to monitor your health.
Utilities Viewing recommended temperature and humidity Tap → Comfort level to view the ideal environment for temperature and humidity that the device recommends. • Measure the temperature and humidity in a stable indoor environment. • The temperature and humidity may vary depending on the ambient environment, device temperature, or your physical contact with the device. • Measurements may take some time if there are sudden changes in temperature or humidity.
Utilities Configuring settings for S Health Tap → Settings, and then select one of the following: • Edit profile: Edit your physical statistics. • Security: Set a PIN to lock or unlock S Health. • Unit settings: Set unit options. • Add more features: Select and download additional menus that appear on the S Health menu bar. • Calories burnt shortcut: Set a menu to move when you tap Calories burnt on the health board screen. • Compatible products: View and manage device connections.
Utilities Starting a conversation with the translator Tap the buttons at the bottom of the screen to communicate with another person via spoken translation. Tap Speak for your language, and then speak into the microphone. The device will translate in the target language field to let the device read the translation out what you say. Tap loud. Then, tap Speak for the language of the person you are talking with and let the person reply in the source language field in their language.
Utilities Playing voice memos Select a voice memo to play. • : Trim the voice memo. • : Adjust the playback speed. • : Pause playback. • / : Skip 60 seconds backwards or forwards. • / : Skip to the previous or next voice memo. → Share via, and then select a sharing method. To send a voice memo to others, tap Managing voice memos In the list of voice memos, tap and select one of the following: • Share via: Select voice memos to send, and then select a sharing method.
Utilities Here are several examples of spoken commands: • Open music • Launch calculator • Call Lulu mobile • Dial Lulu work • Check schedule Tips for better voice recognition • Speak clearly. • Speak in quiet places. • Do not use offensive or slang words. • Avoid speaking in dialectal accents. The device may not recognise your commands or may perform unwanted commands depending on your surroundings or how you speak.
Utilities Google Use this application to search not only the Internet, but also applications and their contents on the device as well. Tap Google on the Applications screen. This application may not be available depending on the region or service provider. Searching the device Tap the search field, and then enter a keyword. Alternatively, tap , and then speak a keyword. If no results are returned from the applications, the web browser appears, displaying the search results.
Utilities Voice Search Use this application to search webpages by speaking. Tap Voice Search on the Applications screen. This application may not be available depending on the region or service provider. Speak a keyword or phrase when Speak now appears on the screen. My Files Use this application to access all kinds of files stored in the device, including images, videos, songs, and sound clips. Tap My Files on the Applications screen. Viewing files Select a folder to open it.
Utilities Adding shortcuts to folders Add a shortcut of frequently-used folders to the root directory. Tap a shortcut name, select a folder, and then tap Set here. → Add shortcut, enter Downloads Use this application to see what files are downloaded through the applications. Tap Downloads on the Applications screen. This application may not be available depending on the region or service provider. Select a file to open it with an appropriate application. To sort the files by size, tap Sort by size.
Utilities Optical Reader Use this application to scan or extract text or data from images, documents, business cards, or QR codes. Tap Optical Reader on the Applications screen. To select languages to recognise, tap → Language settings. Scanning text Aim the pointer at an image, document, or QR code. • Text: View the definition of extracted words. • Business cards: Make calls or send messages from the scanned contact information. • QR codes: View information for QR codes.
Travel & local Maps Use this application to pinpoint the location of the device, search for places, or get directions. Tap Maps on the Applications screen. This application may not be available depending on the region or service provider. Searching for locations Tap , enter an address, and then tap . Select a location to view the detailed location information. To search for nearby locations, tap . Once the location is found, tap and use one of the following functions: • Clear Map: Clear the map.
Travel & local Getting directions for a destination 1 2 Tap . Tap , and then select a method to enter starting and ending locations: • My current location: Use current location for starting location. • Contacts: Select from the contacts list. • Point on map: Pinpoint by tapping on the map. • My Places: Select from the list of favourite places. 3 4 Select a travel method, such as driving, public transit, or walking, and then tap GET DIRECTIONS.
Travel & local Navigation Use this application to search for a route to a destination. Tap Navigation on the Applications screen. • Navigation maps, your current location, and other navigational data may differ from actual location information. You should always pay attention to road conditions, traffic, and any other factors that may affect your driving. Follow all safety warnings and regulations while driving. • This application may not be available depending on the region or service provider.
Settings About Settings Use this application to configure the device, set application options, and add accounts. Tap Settings on the Applications screen. Connections Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. To use options, tap Wi-Fi → . • Advanced: Customise Wi-Fi settings. • WPS push button: Connect to a secured Wi-Fi network with a WPS button. • WPS PIN entry: Connect to a secured Wi-Fi network with a WPS PIN.
Settings Setting Network notification The device can detect open Wi-Fi networks and display an icon on the status bar to notify when available. Tap Wi-Fi → → Advanced and tick Network notification to activate this feature. Wi-Fi Direct Wi-Fi Direct connects two devices directly via a Wi-Fi network without requiring an access point. Tap Wi-Fi → Wi-Fi Direct. Bluetooth Activate the Bluetooth feature to exchange information over short distances. To use more options, tap .
Settings • Show Wi-Fi usage: Set the device to show your data usage via Wi-Fi. • Mobile hotspots: Select Wi-Fi hotspots to prevent applications that are running in the background from using them. More networks Customise settings to control networks. Flight mode This disables all wireless functions on your device. You can use only non-network services. Mobile networks • Mobile data: Use to allow packet switching data networks for network services.
Settings NFC • NFC: Activate the NFC feature to read or write NFC tags that contain information. • Android Beam: Turn on the Android Beam feature to send data, such as webpages and contacts, to NFC-enabled devices. • NFC payment: Set the default payment method. S Beam Activate the S Beam feature to send data, such as videos, images, and documents, to devices that support NFC and Wi-Fi Direct.
Settings My device Lock screen Change settings for the locked screen. Available options may vary, depending on the screen lock feature selected. • Screen lock: Activate the screen lock feature. • Multiple widgets: Set the device to allow use of widgets on the locked screen. • Lock screen widgets: These settings are applied only when you set the swipe lock option.
Settings • Unlock effect: Select an effect when you unlock the screen. • Help text: Set the device to show the help text on the locked screen. • Wake up in lock screen: Set the device to recognise your wake up command when the screen is locked. • Set wake-up command: Set a wake up command to launch S Voice or perform a specified function. Display Change the settings for the display. • Wallpaper: – – Home screen: Select a background image for the Home screen.
Settings • Brightness: Set the brightness of the display. • Auto-rotate screen: Set the content to rotate automatically when the device is turned. • Screen timeout: Set the length of time the device waits before turning off the display’s backlight. • Daydream: Set the device to launch a screensaver when your device is connected to a desktop dock or charging. • Font style: Change the font type for display text. • Font size: Change the font size.
Settings Sound Change settings for various sounds on the device. • Volume: Adjust the volume level for call ringtones, music and videos, system sounds, and notifications. • Vibration intensity: Adjust the force of the vibration notification. • Ringtones: Select a ringtone to alert you to incoming calls. • Vibrations: Add or select a vibration pattern. • Default notification sound: Select a ringtone for events, such as incoming messages and missed calls.
Settings Call Customise the settings for calling features. • Call rejection: Reject calls from specified phone numbers automatically. Add phone numbers to the reject list. • Set up call reject messages: Add or edit the message sent when you reject a call. • Answering/ending calls: – – The home key answers calls: Set the device to answer an incoming call when pressing the Home button. – – Voice control: Set the device to answer or reject an incoming call with voice commands.
Settings – – Outgoing call conditions: Set the device to allow outgoing calls with a Bluetooth headset, even when your device is locked. – – Outgoing call type: Select the type of outgoing calls to make you use a Bluetooth headset. • Additional settings: – – Caller ID: Display your caller ID to other parties for outgoing calls. – – Call forwarding: Divert incoming calls to another number. – – Auto area code: Set the device to insert a prefix (area or country code) automatically before a phone number.
Settings • Voicemail settings: Enter the number to access the voicemail service. Obtain this number from the service provider. • Sound: Select a ringtone to alert you to new voicemails. • Vibrate: Set the device to vibrate when voicemails are received. • Accounts: Set the device to accept IP calls and set up your accounts for IP call services. • Use Internet calling: Set whether to use IP call services for all calls or only for IP calls.
Settings Accessory Change the accessory settings. • Dock sound: Set the device to play a sound when your device is connected to or removed from a desktop dock. • Audio output mode: Set the device to use the dock speaker when your device is connected to a desktop dock. • Desk home screen display: Set the device to show the desk clock when your device is connected to a desktop dock. • Automatic unlock: Set the device to unlock automatically when the cover is flipped open.
Settings • Show shortcut: Add a shortcut to Accessibility on the quick menu that appears when you press and hold the Power button. • Manage accessibility: Export or import the accessibility settings to share them with other devices. • TalkBack: Activate Talkback, which provides voice feedback. • Font size: Change the font size. • Magnification gestures: Set the device to zoom in and out with finger gestures. • Negative colours: Reverse the display colours to improve visibility.
Settings Language and input Change the settings for text input. Some options may not be available depending on the selected language. Language Select a display language for all menus and applications. Default Select a default keyboard type for text input. Google voice typing To change the voice input settings, tap . • Choose input languages: Select input languages for text input. • Block offensive words: Set the device to prevent the device from recognising offensive words in voice inputs.
Settings • Handwriting: Customise settings for handwriting mode, such as recognition time, pen thickness, or pen colour. • Advanced: – – Auto capitalisation: Set the device to automatically capitalise the first character after a final punctuation mark, such as a full stop, question mark, or exclamation mark. – – Auto spacing: Set the device to automatically insert a space between words. – – Auto-punctuate: Set the device to insert a full stop when you double-tap the space bar.
Settings • Driving mode: Activate driving mode to set the device to read contents aloud and specify applications to use in driving mode. • Voice control: Control applications by voice commands. • Auto-start speaker: Set the device to automatically turn on the speakerphone when making a call with S Voice. • Show body of message: Set the device to view the text of a new message received while in driving mode.
Settings Text-to-speech options • Preferred TTS engine: Select a speech synthesis engine. To change the settings for speech synthesis engines, tap . • Speech rate: Select a speed for the text-to-speech feature. • Listen to an example: Listen to the spoken text for an example. Pointer speed Adjust the pointer speed for the mouse or trackpad connected to your device. Motions and gestures Activate the motion recognition feature and change the settings that control motion recognition on your device.
Settings • Motion: – – Direct call: Set the device to make a voice call by picking up and holding the device near your ear while viewing call, message, or contact details. – – Smart alert: Set the device to alert you if you have missed calls or new messages when you pick up the device. – – Zoom: Set the device to zoom in or out while viewing images in Gallery or browsing webpages, when you tap and hold two points with your fingers and then tilt the device back and forth.
Settings • Smart scroll: – – Scroll by: Select a method to scroll the screen up or down. – – Speed: Adjust the speed for scrolling the screen. – – Visual Feedback display: Set the device to display a signal icon when the device recognises your action. This feature may not work properly in bright light, in dark conditions, or when the device is being moved or shaken. Air view Preview content or view information in a pop-up window by pointing at an item with your finger.
Settings Accounts Add account Add email or SNS accounts. Cloud Change settings for syncing data or files with your Samsung account or Dropbox cloud storage. Backup and reset Change the settings for managing settings and data. • Back up my data: Set the device to back up settings and application data to the Google server. • Backup account: Set up or edit your Google backup account.
Settings • Wi-Fi & mobile network location: Set the device to allow location data collection and to determine the location of your lost or stolen device via Wi-Fi or mobile network. • My places: Set up profiles that will be used for specific locations when you use GPS, Wi-Fi, or Bluetooth features to find your current location. Security Change settings for securing the device and the SIM or USIM card. • Encrypt device: Set a password to encrypt data saved on the device.
Settings • Find my mobile web page: Access the SamsungDive website (www.samsungdive.com). You can track and control your lost or stolen device on the SamsungDive website. • Set up SIM card lock: – – Lock SIM card: Activate or deactivate the PIN lock feature to require the PIN before using the device. – – Change SIM PIN: Change the PIN used to access SIM or USIM data. • Make passwords visible: By default, the device hides passwords for security. Set the device to display passwords as they are entered.
Settings Storage View memory information for your device and memory card, or format a memory card. Formatting a memory card permanently deletes all data from it. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. Date and time Access and alter the following settings to control how the device displays the time and date.
Troubleshooting When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled, you must enter the password you set for the device. • PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.
Troubleshooting Your device freezes or has fatal errors If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button for more than 7 seconds. The device reboots automatically. If this does not solve the problem, perform a factory data reset. On the Applications screen, tap Settings → Accounts → Backup and reset → Factory data reset → Reset device → Erase everything.
Troubleshooting Audio quality is poor • Ensure that you are not blocking the device’s internal antenna. • When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. When dialling from contacts, the call is not connected • Ensure that the correct number is stored in the contact list. • Re-enter and save the number, if necessary. • Ensure that you have not set call barring for the contact’s phone number.
Troubleshooting Error messages appear when launching the camera Your Samsung device must have sufficient available memory and battery power to operate the camera application. If you receive error messages when launching the camera, try the following: • Charge the battery or replace it with a battery that is fully charged. • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device.
Troubleshooting A connection is not established when you connect the device to a computer • Ensure that the USB cable you are using is compatible with your device. • Ensure that you have the proper drivers installed and updated on your computer. • If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. • Ensure that you have Samsung Kies 2.0 or Windows Media Player 10 or higher installed on your computer.
Some content may differ from your device depending on the region, service provider, or software version, and is subject to change without prior notice. www.samsung.com English (EU). 04/2013. Rev. 1.
