Get Started All you need to know to get going.
Special note for Sprint As You Go customers With Sprint As You Go you can free yourself from long-term contracts and enjoy more wireless flexibility. Some limitations apply, depending on your service plan and device. Data roaming may not be enabled and certain applications that are preinstalled on your device may not be available or operational.
Thanks for choosing Sprint. This booklet introduces you to the basics of getting started with Sprint and your Samsung ATIV S™ Neo. ReadyNow – For more help in getting up and running with your new phone, take advantage of exclusive Ready Now resources at sprint.com/readynow. You can even schedule a one-on-one appointment at a Sprint Store near you. For ongoing support and resources, visit sprint.com/support. There, you’ll find guides, tutorials, and more to help you get the most out of your phone.
Your Samsung ATIV S Neo Earpiece Proximity and Light Sensors Front Camera Microphone Flash 3.
Using This Guide Using This Guide This Get Started guide is designed to help you set up and use your new Samsung ATIV S Neo. It’s divided into four sections to help you find the information you need quickly and easily. Get Ready − page 6 − Find out what you need to do before you use your phone the first time, including inserting a battery and activating Sprint service on your phone. Windows Basics − page 9 − Learn some basics about how to move around on your phone, use the Start screen, and enter text.
Get Your Phone Ready Before you start: Visit sprint.com/readynow to learn about transferring contacts, calendars, and more from your old phone. Install the Battery 1. Using the slot above the power button, gently lift the cover off the phone. 2. Align the battery’s contacts with those inside the battery compartment and gently press down until the battery is seated. 3. Replace the back cover Charge the Battery 1.
Activate Your Phone If you purchased your phone at a Sprint Store, it is probably activated and ready to use. If you received your phone in the mail, and it is a new Sprint account or a new phone number, your phone is designed to activate automatically when you first turn it on. You will see a “Setting up connections” screen at startup. Follow the onscreen instructions to continue. To confirm your activation, make a phone call.
Set Up Your Phone Set Up Your Phone When you turn on your phone for the first time, you’ll be asked to set some options. Just follow the onscreen instructions and you’ll be up and running with your phone in no time. 1. If your phone is activated when you first turn it on, you will see a “Setting up connections” screen followed by a “Success!” message. Touch next at the bottom right, and then touch get started to begin. 2. Choose a language and then touch next. 3. Read the Windows Phone Terms of Use.
Windows Basics: Getting Around Your Phone Your phone’s touchscreen lets you control everything through various types of touches, or gestures. Touch: To select items such as Start screen tiles, apps, or settings, press onscreen buttons, or type using the onscreen keyboard, touch lightly with your finger. Touch and hold: To display the available options for an item (for example, a link in a Web page), touch and hold the item.
Getting Around Your Phone Flick: Flicking is similar to swiping, but with lighter, quicker strokes. This finger gesture is always used in a vertical motion, such as when flicking through contacts or a message list. Pinch: “Pinch” the screen using your thumb and forefinger to zoom out or zoom in when viewing a photo or a Web page. (Move fingers inward to zoom out and outward to zoom in.) Rotate: Change the screen orientation from portrait to landscape by turning the phone sideways.
Buttons The bottom front of your phone contains a Start button and two static keys that let you perform specific functions. Back Key Search Key • Press Search ( ) to launch a Bing® web search or a context-sensitive search. • Search becomes find – Search is your one-button gateway to all kinds of answers. Want to find a contact? Press from People. Looking for an email message? Press in email. Use it in Maps, Email, wherever.
Your Start Screen Your Start Screen Customizing Your Start Screen Your phone’s Start screen contains Windows Phone Live Tiles that continuously update and show the information that matters to you, like your photo album, number of new messages, Xbox LIVE updates, and more. You can pin all sorts of things to your Start screen, including apps, websites, map locations, and even contacts. • To scroll through the Start screen, swipe your finger up or down.
Make a Phone Call Reject an Incoming Call 1. Press • If the display is on, touch ignore to reject the call and send it to voicemail. • If the display is off, the display will turn on showing the Lock screen. Slide the screen up and touch ignore to reject the call and send it to voicemail. and touch . 2. Touch to display the dialpad, and then dial the number you want to call. (The number will appear above the keypad as you enter it.) 3. Touch call to place the call.
Voicemail Set Up Your Voicemail Retrieve Your Voicemail All unanswered calls are automatically transferred to your voicemail, even if your phone is in use or turned off. You should set up your voicemail and personal greeting as soon as your phone is activated: 1. Press 1. Press 2. Touch and touch . to connect to your voicemail box. 3. Follow the voice prompts to create your password and record your name and greeting. Sprint strongly recommends setting and using a voicemail password.
Viewing the People Hub (Contacts) When you set up your email or Facebook accounts, your contacts are imported automatically into your People Hub. You’ll be able to see contacts from your Microsoft account, Facebook®, and other email accounts such as Gmail™ and Outlook®. Of course, you can always add contacts by hand as well. • To view the People Hub, press and touch People. The People Hub flows across three screens: • all shows a list of contacts from all the accounts you have synced.
Contacts Save a Phone Number 1. Press and touch > . 2. Enter a phone number using the onscreen keypad and touch save at the bottom of the screen. 3. Touch or a contact name to save the number to an existing contact. Touch the number type to select a type, for example, mobile or work, and then touch (Save). – or – to create a new entry. If prompted, Touch select an account for the contact, for example, Outlook or Google. Touch the number type to select a type, and then touch . Add a New Entry to People 1.
Send a Text Message 1. Press and touch Messaging. 2. Touch to begin a new message. 3. Enter a contact name, phone number, or email address in the To: field at the top of the screen. 4. Touch type a message and then start composing your message. 5. When you are finished, touch . Send a Multi-Media Message 1. Press and touch Messaging. 2. Touch to begin a new message. 3. Enter a contact name, phone number, or email address in the To: field at the top of the screen. 4.
Messaging Access Messages When you receive a new message, your phone plays an alert sound and briefly displays a message bar at the top of the screen. Your messages are collected in ongoing conversations with any given contact, so when you view a message, you can scroll through the entire history of your messages with that person. Tip: To call the sender of a message, touch the number shown in the message and then touch call, or touch the contact name and then touch call mobile.
You can link multiple email and social networking accounts to your Samsung ATIV S Neo, including your Microsoft Exchange ActiveSync and Facebook accounts. You’ve probably already set up your Microsoft account (Outlook.com, Hotmail, Live), but if not, you can configure it and any other email accounts through the email+accounts settings page.
Email+Accounts Advanced Email Setup Note: For Microsoft Exchange ActiveSync accounts, contact your company’s Exchange Server administrator for required account settings. 1. If you need to enter specific server settings or other advanced setup features, touch advanced setup in step 2 above. 2. Enter the Email address and password and touch Next. 3. Touch Exchange ActiveSync and enter the User name, Domain, and Server information for the account.
1. Press 2. Touch and touch an email tile. to begin a new message. 3. Enter a contact name or email address in the To: field at the top of the screen, or touch to search for and select a contact. 4. Enter a subject and a message. • To attach a photo, touch , and select a photo from the available folders (or touch and take a new photo to attach). 5. Touch to send the message. Social Networking Accounts 2. Touch add an account and then touch Facebook, Twitter®, or LinkedIn®. 3.
Camera & Video Take a Photo Record Videos You can take pictures with your phone’s front or back camera. Switch to recording mode, you can record, view, and send videos with your phone’s built-in camera. 1. From any screen, press and hold the Camera Key. 2. Using the phone’s screen as a viewfinder, compose your shot by aiming the camera at the subject. While composing your shot, touch the screen with two fingers and pinch or spread them on the screen to zoom. 3. To take a picture, press the Camera Key.
View Photos and Videos The Photos Hub lets you review all the photos and videos stored on your phone. You can also view any photos you have available in your SkyDrive or social networking accounts. • To view the Photos Hub, press and touch Photos. The Photos Hub flows across four screens: • category: Locate a photo or video by category, including camera roll, albums, date, and people. • favorites: Have some special pictures? Add them to Favorites, and they’ll be used to personalize your phone.
Stay in Sync Synchronize Your Phone with Your Computer Your Samsung ATIV S Neo makes it easy to synchronize your music, videos, photos, and more from your computer to your phone (or vice versa). First, you’ll need to install the Windows Phone app on your computer. 1. On your computer, go to windowsphone.com to download and install the Windows Phone app. 2. Connect your phone to your computer using the included USB cable. 3.
Go Online Find sports, news, and weather. Shop online. On-the-go access lets you browse mobile or desktop versions of your favorite websites. 1. Press and touch Note: If you’re browsing in widescreen (landscape) mode, you’ll need to rotate the phone back to portrait mode to access many of the browser options. Internet Explorer. 2. Navigate the Web from the SprintWeb home page, enter Web addresses in the address bar, and more.
Games – Xbox LIVE Your Samsung ATIV S Neo lets you join in and play Xbox LIVE games and other fun games on the go. Signing Into Xbox LIVE If you have an Xbox LIVE ID (a Microsoft account associated with your Xbox LIVE gamertag), you can sign in and join the fun on your phone. 1. Press and touch Games. 2. Swipe your finger across the screen until you see Xbox, and then touch Join Xbox LIVE or sign in. 3.
Downloading Apps and Games From Windows Phone Store Windows Phone Store gives you a central location to find, purchase, and download new applications, games, and music for your Samsung ATIV S Neo. 1. Press and touch Store. 2. Touch a category or slide your finger left or right across the screen to browse available content. • Samsung Zone: View free exclusive applications offered by Samsung for the Samsung ATIV S Neo.
Kid’s Corner Wi-Fi Kid’s Corner gives you a way to share apps, videos, games, and music with your child without worrying that they might accidentally buy something, delete something important, or send email to your boss. Connect to a Wi-Fi Network 1. Slide the start screen to the left and touch Settings > kid’s corner. 2. Touch next and follow the instructions to choose apps and music, set up a password, and more. 3. When you’re done, touch Finish to launch Kid’s Corner. 1.
Sprint Apps Sprint TV and Movies The Sprint TV app lets you watch live TV and more on your phone. 1. Slide the Start Screen to the left and touch Sprint TV. 2. Read the Terms and Conditions and if you agree, touch Accept. 3. Swipe through the screens to select a category, and touch an item to begin watching. Note: Content availability subject to change. Visit sprintchannels.mobitv.com for details.
Maps Using Maps 1. Slide the Start screen to the left and touch Maps. • The first time you access Maps, you will be prompted to allow the application to access and use your phone’s location information. 2. Use the application options to find your current location, get directions, or search for a location. • Touch to find restaurants, shops, activities, and more near your location. • Touch to see your current position on a map.
Sprint Worldwide Wireless Service SM Activate Sprint Worldwide Service International Data Roaming Before using your phone in global roaming mode, you must activate Sprint Worldwide Service. You can do this online or over the phone. To use Sprint Worldwide Data Services, you will need to have these services activated on your account. Activating Online: ►►Chat with or email an international support rep by visiting sprint.com/international.
Sprint Worldwide Wireless Service Turn on Global Roaming Mode Getting Help To roam globally, make sure your phone’s global roaming options are set. Please call the following numbers if you need assistance with Sprint Worldwide service. 1. Press > Settings > Cellular. 2. Touch the Voice roaming options or Data roaming options box and select domestic + international. While in the United States: • Call 1-888-226-7212.
Tools & Resources: Settings Explore ways to customize your phone, set permissions, update your phone, and more in the Settings menu. 1. Slide the Start screen to the left and touch Settings. 2. Select a feature you want to configure.
Battery-Saving Tips Use Battery Saver 1. Slide the Start screen to the left and touch Settings > battery saver. 2. Touch the Battery Saver switch on the right to turn battery saver on. • To select a battery saver level, touch advanced when battery saver is on and select an option. 2. Touch the Automatically adjust switch on the right and then touch a brightness level.
Manage Your Account • Make a payment, see your bills, enroll in online billing • Check minute usage and account balance • See or modify the details of your Sprint service plan • Get detailed instructions and download content From Your Sprint Phone 4 GHI > call • Press and touch > > to check Minutes, Message, and 3G/4G Data usage.
Resources Resources For Your Phone • This Get Started Guide to get you up and running. • Ready Now – Visit sprint.com/readynow for additional help to get started on your new phone. You’ll find more information on basic setup, activation, maximizing your phone’s performance, and personalization. Plus, you can even schedule a personalized one-on-one Ready Now appointment at a Sprint Store near you. • Online Support – For ongoing help over the life of your phone, visit sprint.
Sustainability So where is my User Guide? We took the full printed user guide out of the box and put it, along with expanded support resources, online for you. Less paper, more and better information. Just visit sprint.com/support from any computer to access your complete user guide and the rest of our support materials. What else has Sprint been doing? Plenty. To find out just what we’ve been up to, use your phone to scan the QR code below or visit sprint.com/green for more information.
Survey We are interested in your initial impressions of this new Sprint phone. Within two weeks of your phone purchase, please go to the website http://labs.sprint.com/sprintphonesurvey to complete a brief survey. Your feedback will help us provide the wireless features and services you want most. Thank you for choosing Sprint.
The services described in this guide may require a subscription to a service plan and/or may incur additional charges. Not all services will work on all phones. See sprint.com/coverage for more details. Portions of this guide are reproductions of work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Important Privacy Message. This phone is capable of determining its/your geographical location.
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