User’s Guide CLP-36x Series CLP-36xW Series BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
BASIC 1. Introduction Key benefits 3 Features by models 5 Useful to know 8 About this user’s guide 9 Safety information 10 Machine overview 16 Control panel overview 19 Turning on the machine 21 Installing the driver locally 22 Reinstalling the driver 24 2. Learning the Basic Usage Printing a demo page 26 Media and tray 27 Basic printing 34 3.
1. Introduction This chapter provides information you need to know before using the machine.
Key benefits Environmentally friendly • Fast, on-demand printing. - For single-side black and white printing, 18 ppm (A4) or 19 ppm (Letter). - For single-side color printing, 4 ppm (A4 or Letter). Convenience • To save toner and paper, this machine supports the Eco feature (see "Easy Eco Driver" on page 67). • To save paper, you can print multiple pages on a single sheet of paper (see "Using advanced print features" on page 52).
Key benefits Wide range of functionality and application support • Using the USB cable or a network cable - You can connect and set various wireless network settings using a USB cable or a network cable. • Using the Wi-Fi Direct - You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature. • Supports various paper sizes (see "Print media specifications" on page 70).
Features by models Some features and optional goods may not be available depending on model or country.
Features by models Software You can install the printer driver and software when you insert the software CD into your CD-ROM drive. For windows, select the printer driver and software in the Select Software to Install window. Software CLP-36x Series CLP-36xW Series SPL printer driver ● ● XPS printer drivera ● ● Samsung Easy Printer Manager ● ● Samsung Easy Color Managerb ● ● Samsung Anyweb Printb ● ● Samsung Printer Status ● ● SyncThru™ Web Service ● a.
Features by models Variety feature Features Hi-Speed USB 2.0 CLP-36x Series CLP-36xW Series ● ● Network Interface Ethernet 10/100 Base TX wired LAN ● Network Interface 802.11b/g/n wireless LANa ● IPv6 ● Google Cloud Print ● Eco printing(Easy Eco Driver)b ● ● Wi-Fi Protected Setup™ (WPS) Manual duplex (2-sided) printingc ● ● ● a. Depending on your country, wireless LAN card may not be available. For some counties, only 802.11 b/g can be applied.
Useful to know Where can I download the machine’s driver? Printouts are blurry. • Visit www.samsung.com/printer to download the latest machine’s driver, and install it on your system. • The toner level might be low or uneven. Shake the toner cartridge. • Try a different print quality setting. Where can I purchase accessories or supplies? • Inquire at a Samsung distributor or your retailer. • Visit www.samsung.com/supplies. Select your country/region to view product service information.
About this user’s guide This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user’s guide are explained in the glossary chapter. • All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.
Safety information These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 4 Operating environment Warning 3 Important safety symbols Do not use if the power cord is damaged or if the electrical outlet is not grounded.
Safety information 5 Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. Operating method Caution This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing. Burns could occur. It can cause damage to the machine.
Safety information Do not allow too many papers to stack up in the paper output tray. Caution It can damage the machine. Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Before moving the machine, turn the power off and disconnect all cords. The information below are only suggestions based on the units weight.
Safety information Do not place the machine on an unstable surface. a. AWG: American Wire Gauge The machine could fall, causing injury or machine damage. 7 Use only No.26 AWGa or larger, telephone line cord, if necessary. Maintenance / Checking Otherwise, it can cause damage to the machine. Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110 V machine, then the gauge should be 16 AWG or larger.
Safety information • Do not remove any covers or guards that are fastened with screws. Do not burn any of the supplies such as toner cartridge or fuser unit. • Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock. This could cause an explosion or uncontrollable fire. • The machine should only be repaired by a Samsung service technician.
Safety information When toner gets on your clothing, do not use hot water to wash it. Hot water sets toner into fabric. Use cold water. 1.
Machine overview 9 Accessories Power cord Quick installation guide Software CDa Misc. accessoriesb a. The software CD contains the printer drivers and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1.
Machine overview 10 Front view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 5). 1 2 3 8 7 6 4 9 10 5 1 Output tray 2 Output support 3 Top cover 4 Control Panel 5 Tray 6 Front cover 7 Front cover release button 8 Toner cartridges 9 Waster toner container 10 Imaging unit 1.
Machine overview 11 Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 5). 4 3 2 1 1 Rear cover 2 Power receptacle 3 USB port 4 Network porta a. CLP-36xW only. 1.
Control panel overview This control panel may differ from your machine depending on its model. There are various types of control panels. 3 • Prints the screen - Press this button and the green LED will start blinking. If you want to print only the active screen, release the button when the green LED stops blinking. If you want to print the whole screen, release the button while it’s blinking.
Control panel overview 4 You can stop an operation at any time. You also can do the following functions. • Configuration sheet - Press and hold this button for about 2 seconds until the green LED blinks slowly, and release. • Prints event log report / usage counter (Cancel) - Press and hold this button for about 4 seconds until the green LED blinks quickly, and release. • Prints supplies info report - Press and hold this button for about 6 seconds until the green LED on, and release.
Turning on the machine 1 Connect the machine to the electricity supply first. 1 2 2 press (Power/Wakeup) on the control panel. If you want to turn the power off, press (Power/Wakeup) on the control panel. 1.
Installing the driver locally A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Advanced Guide). • If you are a Mac or Linux operating systems user, refer to the "Installation for Mac" on page 3 or "Installation for Linux" on page 5.
Installing the driver locally 12 Windows 1 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK. 2 Read and check The software End User License Agreement and I have reviewed and accept the term of the License Agreement. Then, click Next. 3 Follow the instructions in the installation window.
Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 13 Windows 1 From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall. 2 3 Follow the instructions in the installation window. Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 22). 1.
2. Learning the Basic Usage After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values. This chapter provides information about the overall menu structure and the basic setup options.
Printing a demo page Print a demo page to make sure that the machine is operating correctly (Windows only). To print a demo page: • Open the Printing Preferences (see "Opening printing preferences" on page 35) > Samsung tab > Demo page. 2.
Media and tray This chapter provides information on how to load print media into your machine. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine. • Using inflammable print media can cause a fire. • Use designated print media (see "Print media specifications" on page 70).
Media and tray 2 Loading paper in the tray 1 3 Press and unlatch the guide lock in the tray, pull the tray out manually. Then adjust the paper length guide and paper width guide. 1 Pull out the paper tray (see "Tray overview" on page 27). 32 2 4 2 Flex or fan the edge of the paper stack to separate the pages before loading papers. Open the paper cover. 2.
Media and tray 5 Place the paper with the side you want to print facing up. 1 2 For paper smaller than Letter-sized, press and unlatch the guide lock in the tray, push the tray in manually. Then adjust the paper length guide and paper width guide. 1 • Do not push the paper width guide too far causing the media to warp. • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled. • If you do not adjust the paper width guide, it may cause paper jams.
Media and tray 6 Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to bend. 7 Close the paper cover. 8 Insert the paper tray. 9 When you print a document, set the paper type and size for the tray (see "Setting the paper size and type" on page 33). The settings made from the machine driver override the settings on the control panel. a To print in application, open an application and start the print menu.
Media and tray 3 Types Printing on special media Traya CardStock ● The table below shows the special media usable in each tray. Labels ● The media types are shown in the Printing Preferences. To get the higest printing quality, select the proper media type from the Printing Preferences window > Paper tab > Paper Type (see "Opening printing preferences" on page 35). Preprinted ● Cotton ● Recycled ● For example, if you want to print on labels, select Labels for Paper Type.
Media and tray Labels • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components. • Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine. • Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged.
Media and tray Preprinted paper 4 Setting the paper size and type When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. After loading paper in the paper tray, set the paper size and type. Open the Printing Preferences (see "Opening printing preferences" on page 35) and set the paper size and type in the Paper tab.
Basic printing For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 52). 3 Select your machine from the Select Printer list. 4 The basic print settings including the number of copies and print range are selected within the Print window. 5 Printing If you are a Mac or Linux user, refer to the "Mac printing" on page 59 or "Linux printing" on page 61. The following Printing Preferences window is for Notepad in Windows 7.
Basic printing 6 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( • 1 2 3 4 Open the document you want to print. Select Print from the file menu. Select your machine from the Select Printer. Click Properties or Preferences. ) in the Windows task bar. You can also cancel the current job by pressing (Cancel) on the control panel.
Basic printing • You can apply Eco features to save paper and toner before printing (see "Easy Eco Driver" on page 67). • You can check the machine's current status using the Printer Status button (see "Using Samsung Printer Status" on page 74). 1 2 Change the settings as needed on each tab. 3 4 5 Click Save. Enter a name for the item in the Favorites input box.
Basic printing 8 Using help The settings set from the machine’s driver override the settings on the control panel. Click the option you want to know on the Printing Preferences window and press F1 on your keyboard. Setting eco mode on the driver 9 Eco printing Open the Eco tab to set Eco mode. When you see the eco image ( means the eco mode is currently enabled. ), that The Eco function cuts toner consumption and paper usage.
Basic printing Password button: You can set from SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco > Settings) or Samsung Easy Printer Manager (Device Settings > Eco), the password button is activated. To change the print settings, click on this button, enter the password or need to contact the administrator.
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.
Ordering supplies and accessories Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service. 3.
Available supplies When supplies reach the end of their life spans, you can order the following types of supplies for your machine: Average yielda Type Toner cartridge Part name • Average continuous black cartridge yield: Approx. 1,500 standard pages (Black) • K406 (CLT-K406S): Black • Average continuous color cartridge yield: Approx. 1,000 standard pages (Yellow/Magenta/Cyan) • C406 (CLT-C406S): Cyan • M406 (CLT-M406S): Magenta • Y406 (CLT-Y406S): Yellow Imaging unit Approx.
Available supplies Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s warranty. 3.
Available maintenance parts To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”. Maintenance parts are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below.
Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Samsung toner cartridge. Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions.
Storing the toner cartridge 1 3 Handling instructions • Do not touch the surface of the photoconductive drum in the cartridge. • Do not expose the cartridge to unnecessary vibrations or shock. • Never manually rotate the drum, especially in the reverse direction; this can cause internal damage and toner spillage. Estimated cartridge life Estimated cartridge life the life of the toner cartridge (or imaging unit) yield depends on the amount of toner that print jobs require.
Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Toner LED blinks orange. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner. • Before opening the top cover, close the output support first.
Redistributing toner 3.
Replacing the toner cartridge Click this link to open an animation about replacing a toner cartridge. • Before opening the top cover, close the output support first. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. • If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
Replacing the toner cartridge When a toner cartridge has reached the end of life, the Printing Status window appears on the computer, indicating the toner cartridge needs to be placed. 3.
Replacing the waste toner container When the life span of the waste toner container has expired, the Smart Panel program window appears on the computer, indicating the waste toner container needs to be placed. Otherwise your printer stops printing. • Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems occur.
Replacing the waste toner container The order information is provided for optional accessories (see "Available supplies" on page 41). 3.
Replacing the imaging unit When the life span of the imaging unit has expired, the Smart Panel program window appears on the computer, indicating the imaging unit needs to be placed. Otherwise, your machine stops printing. • Don’t use sharp objects such as a knife or scissors to open the imaging unit package. You could damage the surface of the imaging unit. • Be careful not to scratch the surface of the imaging unit. • To prevent damage, do not expose the imaging unit to light for more than a few minutes.
Replacing the imaging unit 3.
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
Cleaning the machine • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. • Before opening the top cover, close the output support first. 1 2 2 1 3.
Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine securely. 3.
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 58 • Clearing paper jams 59 • Understanding the status LED 64 This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.
Tips for avoiding paper jams By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 27). • Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray. • Do not remove paper from the tray while your machine is printing. • Flex, fan, and straighten paper before loading.
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 4.
Clearing paper jams 1 In tray Click this link to open an animation about clearing a jam. 4.
Clearing paper jams 4.
Clearing paper jams 2 Inside the machine Click this link to open an animation about clearing a jam. • The fuser area is hot. Take care when removing paper from the machine. 3 In exit area Click this link to open an animation about clearing a jam. 4.
Clearing paper jams • The fuser area is hot. Take care when removing paper from the machine. 4.
Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country (see "Control panel overview" on page 19). • To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Troubleshooting" on page 79). • You also can resolve the error with the guideline from the computers’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page 74).
Understanding the status LED 4 Status LED Status Description Off The machine is off-line or save mode. Blinking Green (Status LED) • The machine is receiving data from the computer. • The machine is printing data. On The machine is on-line and can be used. Blinking The machine is on manual printing or manual duplex printing. • The cover is opened. Close the cover (see "Machine overview" on page 16). Red On • There is no paper in the tray when receiving or printing data.
Understanding the status LED 5 Toner / WPS / Power / Eco LED Status Description Blinking Orange (Toner LED) On Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 46). • A toner cartridge has almost reached its estimated cartridge lifea.
5. Appendix This chapter provides product specifications and information concerning applicable regulations.
Specifications 1 General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Items Description Dimension Width x Length x Height 382 x 309 x 211 mm (15.0 x 12.2 x 8.3 inches) Weight Machine with consumables 9.84 kg (21.
Specifications Items Power consumption Wireless e a. b. c. d. e. Description Average operating mode Less than 290W Ready mode Less than 60 W Power save modec Less than 1.0 W (CLP-36x Series), Less than 1.4 W (CLP-36xW Series) Power off moded 0.45 W Module SPW-B4319S Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing.
Specifications 2 Print media specifications Print media weight/Capacitya Type Size Dimensions Tray Letter 216 x 279 mm (8.5 x 11 inches) 60 to 85 g/m2 (16 to 23 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) • 150 sheets of 75 g/m2 (20 lbs bond) US Folio 216 x 330 mm (8.5 x 13 inches) A4 210 x 297 mm (8.27 x 11.69 inches) Oficio 216 x 343 mm (8.5 x 13.5 inches) JIS B5 182 x 257 mm (7.17 x 10.12 inches) ISO B5 176 x 250 mm (6.93 x 9.84 inches) Executive 184 x 267 mm (7.25 x 10.
Specifications Print media weight/Capacitya Type Size Dimensions Tray Cotton Refer to the Plain paper section Colored, Pre-printed, Refer to the Plain paper section 75 to 90 g/m2 (20 to 24 lbs bond) • 150 sheets of 75 g/m2 (20 lbs bond) Refer to the Plain paper section Refer to the Plain paper section 60 to 85 g/m2 (16 to 24 lbs bond) • 150 sheets of 75 g/m2 (20 lbs bond) Recycled Labelsb Card stock Letter, Legal, Oficio, US Folio, A4, JIS B5, ISO B5, Executive, A5 Refer to the Plain paper sec
Specifications Print media weight/Capacitya Type Size Dimensions Tray Minimum size (custom) 76 x 152 mm (3 x 6 inches) Maximum size (custom) 216 x 356 mm (8.5 x 14 inches) 60 to 120 g/m2 (16 to 32 lbs bond) a. Maximum capacity may differ depending on media weight, thickness, and environmental conditions. b. The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness.
Specifications 3 System requirements Microsoft® Windows® Requirement (recommended) Operating system CPU RAM free HDD space Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.
Specifications • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. Mac Requirements (Recommended) Operating system CPU • Intel® processors Mac OS X 10.
Specifications Linux Items Requirements Fedora 5~13 (32/ 64 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) SuSE 10.1 (32 bit) Operating system Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Debian 4.0, 5.0 (32/64 bit) Redhat® Enterprise Linux WS 4, 5 (32/64 bit) SuSE Linux Enterprise Desktop 10, 11 (32/64 bit) CPU Pentium IV 2.4GHz (Intel Core™2) RAM 512 MB (1 GB) Free HDD space 1 GB (2 GB) 5.
Specifications 4 Network environment Network and wireless models only (see "Features by models" on page 5). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Network interface Specifications • 802.11b/g/n Wireless LAN • Windows® XP, Windows Server® 2003, Windows Vista®, Windows® 7, Windows Server® 2008 R2 Network operating system • Various Linux OS • Mac OS X 10.4 ~ 10.
Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons: 5 Laser safety statement The printer is certified in the U.S.
Regulatory information 7 9 Power saver China only This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. For more information on the ENERGY STAR program see http:// www.energystar.
Regulatory information The United States of America only 10 Correct disposal of this product (Waste electrical & electronic equipment) (Applicable in countries with separate collection systems) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:www.samsung.
Regulatory information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Regulatory information The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your printer, is well below the RF exposure limits as set by the FCC.
Regulatory information 16 Turkey only The 13 amp plug is the most widely used type in the UK and should be suitable. However, some buildings (mainly old ones) do not have normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug. If you cut off the moulded plug, get rid of it straight away. You cannot rewire the plug and you may receive an electric shock if you plug it into a socket. 17 Thai only Important warning: You must earth this machine.
Regulatory information You must connect the brown wire to the pin which is marked with the letter “L” or colored red. You must have a 13 amp fuse in the plug, adaptor, or at the distribution board. March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. A full declaration, defining the relevant Directives and referenced standards can be obtained from your Samsung Electronics Co., Ltd. representative.
Regulatory information European radio approval information (for products fitted with EU-approved radio devices) No limitations at this time 20 Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer system which is intended for home or office use. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.
Regulatory information As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body, for use of a wireless device near the body (this does not include extremities) is typical. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on and transmitting.
Regulatory information 22 China only 5.
Copyright © 2012 Samsung Electronics Co., Ltd. All rights reserved. This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
User’s Guide CLP-36x Series CLP-36xW Series ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows.
ADVANCED 1. Software installation Installation for Mac 3 Reinstallation for Mac 4 Installation for Linux 5 Reinstallation for Linux 6 2. Using a network-connected machine Useful network programs 8 Wired network setup 9 Installing driver over the network 12 IPv6 configuration 18 Wireless network setup 21 Samsung MobilePrint 45 Google Cloud Print 46 3.
1. Software installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Installing driver over the network12).
Installation for Mac 1 2 3 4 5 6 7 8 9 10 Make sure that the machine is connected to your computer and powered on. 14 Open the Applications folder > Utilities > Print Setup Utility. • Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Mac desktop. 15 Click Add on the Printer List. • Double-click the MAC_Installer folder > Installer OS X icon. Click Continue. 16 Click Agree to agree to the license agreement. 17 For Mac OS X 10.5 -10.
Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 3 4 5 6 Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Mac desktop. Double-click the MAC_Installer folder > Uninstaller OS X icon. Enter the password and click OK. When the uninstall is done, click OK.
Installation for Linux You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 1 The installation program added the Unified Driver Configurator desktop icon and the Unified Driver group to the system menu for your convenience.
Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. 3 Open the Terminal program.
2. Using a networkconnected machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs 8 • Wired network setup 9 • Installing driver over the network 12 • IPv6 configuration 18 • Wireless network setup 21 • Samsung MobilePrint 45 • Google Cloud Print 46 Supported optional devices and features may differ according to your model (see "Features by models" on page 5).
Useful network programs There are several programs available to setup the network settings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. • Before using the programs below, set the IP address first. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 5). 2 SyncThru™ Web Admin Service Web-based machine management solution for network administrators.
Wired network setup You must set up the network protocols on your machine to use it on your network. 5 Setting IP address You can use network after connecting network cable to a corresponding port on your machine. • • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 18) For models that do not have the display screen on the control panel, use the SyncThru™ Web Service or SetIP program.
Wired network setup 5 From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP. 6 Click the icon (third from left) in the SetIP window to open the TCP/IP configuration window. 7 Enter the machine’s new information into the configuration window as follows. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding. 8 Click Apply, and then click OK. The machine will automatically print the Network Configuration Report.
Wired network setup Find the machine’s MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 9) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8. 6 7 Select Apply, then OK, and OK again. Find the machine’s MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 9) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8.
Installing driver over the network • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 5). 3 Read and check The software End User License Agreement and I have reviewed and accept the term of the License Agreement. Then, click Next. 4 5 Select Network connection on the Printer Connection Type screen. • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 18).
Installing driver over the network 6 The searched machines will be shown on the screen. Select the one you wish to use and click OK. 7 Follow the instructions in the installation window. Command- line /p”” or Definition Specifies printer port. /P”” Network Port will be created by use of Standard TCP/ IP Port monitor. For local port, this port must exist on system before being specified by command.
Installing driver over the network Command- line /nd or /ND /x or /X Definition Description Commands not to set the installed driver as a default machine driver. It indicates installed machine driver will not be the default machine driver on your system if there are one or more printer drivers installed. If there is no installed machine driver on your system, then this option won’t be applied because Windows OS will set installed printer driver as a default machine driver.
Installing driver over the network 4 5 6 7 8 Double-click the MAC_Installer folder > Installer OS X icon. 9 Click Continue on the User Options Pane. Read the license agreement and click Continue. 15 Click Agree to agree to the license agreement. When the message which warns that all applications will close on your computer appears, click Continue. Click Install. All components necessary for machine operations will be installed. If you click Customize, you can choose individual components to install.
Installing driver over the network 20 For Mac OS X 10.4, if Auto Select does not work properly, select Samsung in Print Using and your machine name in Model. • 21 For Mac OS X 10.5-10.8, if Auto Select does not work properly, choose Select Printer Software and your machine name in Print Using. Click Add. Your machine appears in the Printer List, and is set as the default machine. 8 Linux You need to download Linux software packages from the Samsung website to install the printer software (www.samsung.
Installing driver over the network 7 8 Enter the printer description and click Next. After the machine is added, click Finish. 2.
IPv6 configuration IPv6 is supported properly only in Windows Vista or higher. 7 If the machine does not work in the network environment, activate IPv6. Refer to the next section followed by. If the IPv6 network seems to not be working, set all the network setting to the factory defaults and try again using Clear Setting. In the IPv6 network environment, follow the next procedure to use the IPv6 address. 9 From the control panel 1 2 3 Connect your machine to the network with a network cable.
IPv6 configuration Setting IPv6 addresses 10 From the SyncThru™ Web Service The machine supports the following IPv6 addresses for network printing and managements. • Link-local Address: Self-configured local IPv6 address (Address starts with FE80). • Stateless Address: Automatically configured IPv6 address by a network router. • Stateful Address: IPv6 address configured by a DHCPv6 server. • Manual Address: Manually configured IPv6 address by a user.
IPv6 configuration 6 Check the Manual Address check box. Then, the Address/Prefix text box is activated. 7 Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A through F). 8 9 Choose the DHCPv6 configuration. Click the Apply button. Using SyncThru™ Web Service 1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL.
Wireless network setup • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features by models" on page 5). • If the IPv6 network seems to not be working, set all the network settings to the factory defaults and try again using Clear Setting.
Wireless network setup 12 Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method Connecting method From th computer With Access Point From th machine’s control panel Description & Reference Windows user, see "Access point via USB cable (recommended)" on page 28.
Wireless network setup • If problems occur during wireless set up or driver installation, refer to the troubleshooting chapter (see "Troubleshooting" on page 41). • It is strongly recommneded that you set the passwrod on Access Points. If you do not set the password on Access Points, they might be exposed to illegal access from unknown machines including PCs, smart phones and printers. Refer to the Access Point user’s guide for password settings. 2.
Wireless network setup Choosing your type 13 Using the WPS button There are two methods available to connect your machine to a wireless network If your machine and an access point (or wireless router) support Wi-Fi Protected Setup™ (WPS), you can easily configure the wireless network settings by pressing the (WPS) button on the control panel without a computer. • If you want to use the wireless network using the infrastructure mode, make sure that the network cable is disconnected from the machine.
Wireless network setup Connecting in PIN mode You can change the WPS mode in control panel ( Wireless > OK > WPS Setting). (Menu) > Network > Machines with a display screen 1 Press and hold the 2 seconds. (WPS) button on the control panel for more than 2 The eight-digit PIN appears on the display. You need to enter the eight-digit PIN within two minutes on the computer that is connected to the access point (or wireless router).
Wireless network setup Machines without a display screen Connecting in PBC mode 1 Connecting in PIN mode 1 In ready mode, Press the (Cancel or Stop/Clear) button for more than five seconds on the control panel. Press and hold the (WPS) button on the control panel for about 2 - 4 seconds until the status LED blinks quickly. The machine without the The machine starts connecting to the wireless network.
Wireless network setup Re-connecting to a network Disconnecting from a network When the wireless function is off, the machine automatically tries to re-connect to the access point (or wireless router) with the previously used wireless connection settings and address. To disconnect the wireless network connection, press the the control panel for more than two seconds.
Wireless network setup Access point via USB cable (recommended) After completing the wireless network connection, you need to install a machine driver to print from an application (see "Installing driver over the network" on page 12). 1 2 3 Press the (Menu) button on the control panel. Press Network > Wireless > WLAN Settings. Press the OK to select the setup method you want. • • Wizard (recommended): In this mode, the setup is automatic.
Wireless network setup 4 Read and check The software End User License Agreement and I have reviewed and accept the term of the License Agreement. Then, click Next. If you cannot find the network name you want to choose, or if you want to set the wireless configuration manually, click Advanced Setting. • Enter the wireless Network Name: Enter the SSID of the access point (SSID is case-sensitive). • Operation Mode: Select Infrastructure. • Authentication: Select an authentication type.
Wireless network setup 7 8 If your printer supports Wi-Fi Direct, its corresponding screen will appear. Click Ok and Next. Ad hoc via USB cable • Wi-Fi Direct option appears on the screen only if your printer supports this feature. If you do not have an access point (AP), you may still connect the machine wirelessly to your computer by setting up an ad-hoc wireless network by following the simple steps below.
Wireless network setup 3 Read and check The software End User License Agreement and I have reviewed and accept the term of the License Agreement. Then, click Next. • Channel: Select the channel. (Auto Setting or 2412 MHz to 2467 MHz). • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used. A device that has a proper WEP key can access the network.
Wireless network setup 7 8 Before entering the IP address for the machine, you must know the computer’s network configuration information. If the computer’s network configuration is set to DHCP, the wireless network setting should also be DHCP. Likewise, if the computer’s network configuration is set to Static, the wireless network setting should also be Static.
Wireless network setup Access point via USB cable (recommended) When you set the wireless configuration manually, click Advanced Setting. 1 2 3 4 5 6 7 8 9 10 11 Check whether the USB cable is connected to the machine. • Enter the wireless Network Name: Enter the SSID of the access point (SSID is case-sensitive). Turn on your computer, access point, and machine. • Operation Mode: Select Infrastructure. Insert the supplied software CD into your CD-ROM drive.
Wireless network setup 12 If your printer supports Wi-Fi Direct, the following screen appears. 14 Click Next. Wireless network set up is completed. After the installation is finished, click Quit. After completing the wireless network connection, you need to install a machine driver to print from an application (see "Installation for Mac" on page 3).
Wireless network setup 3 4 5 6 7 8 9 10 11 Insert the supplied software CD into your CD-ROM drive. • Encryption: Select the encryption (None, WEP64, WEP128). • Network Password: Enter the encryption network password value. Double-click the CD-ROM icon that appears on your Mac desktop. • Confirm Network Password: Confirm the encryption network password value. Double-click the MAC_Installer folder > Installer OS X icon.
Wireless network setup 13 Before entering the IP address for the machine, you must know the computer’s network configuration information. If the computer’s network configuration is set to DHCP, the wireless network setting should also be DHCP. Likewise, if the computer’s network configuration is set to Static, the wireless network setting should also be Static. If the network cable is connected, it may have trouble finding the machine when configuring the wireless network.
Wireless network setup • After completing the wireless network connection, you need to install a machine driver to print from an application (see "Installing driver over the network" on page 12). • See your network administrator, or the person that set up your wireless network, for information about your network configuration. IP setting using SetIP Program (Windows) This program is used to manually set the network IP address of your machine using its MAC address to communicate with the machine.
Wireless network setup 1 2 Check whether or not the network cable is connected to the machine. If not, connect the machine with a standard network cable. 7 • SSID: SSID (Service Set Identifier) is a name that identifies a wireless network, access points, and wireless devices attempting to connect to a specific wireless network must use the same SSID. The SSID is case sensitive.
Wireless network setup 4 Disconnect the network cable (standard or network). Your machine should then start communicating wirelessly with the network. In case of Ad-hoc mode, you can use a wireless LAN and wired LAN simultaneously. 10 Insert the supplied software CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. • ID: admin • Password: sec00000 5 When the SyncThru™ Web Service window opens, click Network Settings. 6 Click Wireless > Custom.
Wireless network setup • You cannot connect your mobile device to the internet through the printer’s Wi-Fi Direct. • The supported protocol list may differ from your model, Wi-Fi Direct networks do NOT support IPv6, network filtering, IPSec, WINS, and SLP services. • The maximum number of devices that can be connected via Wi-Fi Direct is 3. Setting up Wi-Fi Direct You can enable Wi-Fi Direct feature by one of the following methods.
Wireless network setup From the network-connected computer • When you have found the printer you want to connect to from your mobile device, select the printer and the printer's LED will blink. Press the WPS button on the printer and it will be connected to your mobile device. If your printer is using a network cable or a wireless access point, you can enable and configure Wi-Fi Direct from SyncThru™ Web Service. • Access SyncThru™ Web Service, select Settings > Network Settings > Wireless > Wi-Fi Direct.
Wireless network setup Connecting Failure - SSID Not Found PC Connection Error • • • The machine is unable to find the network name (SSID) you have selected or entered. Check the network name (SSID) on your access point and try connecting again. Your access point is not turned on. Turn on your access point. The configured network address is unable to connect between your computer and machine.
Wireless network setup e Click Port tab. f Click Configure Port.. button. g Check if Printer Name or IP Address: is the IP address on the network configuration Sheet. 3 Change the printer port's IP address if it is different from the network information report's. If you want to use the software installation CD to change the port IP, connect to a network printer. Then reconnect the IP address. - For information on the access point (or wireless router), refer to its own user's guide.
Wireless network setup • Check the machine's IP address. Reinstall the machine driver and change the settings to connect to the machine on the network. Due to the characteristics of DHCP, the allocated IP address could change if the machine is not used for a long time or if the access point has been reset. Register the product's MAC address when you confogure the DHCP server on the access point (or wireless router). Then you can always use the IP address that is set with the MAC address.
Samsung MobilePrint 21 23 What is Samsung MobilePrint? Samsung MobilePrint is a free application that enables users to print photos, documents, and web pages directly from your smartphone or tablet. Samsung MobilePrint is not only compatible with your Android, Windows and iOS smart phones but also with your iPod Touch and tablet PC. It connects your mobile device to a network connected Samsung printer or to a wireless printer through a Wi-Fi access point.
Google Cloud Print Google Cloud Print™ is a service that allows you to print to a printer using your mobile phone, tablet, or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud Print service. You can print your document or email with Chrome OS, Chrome browser, or a Gmail/ GOOGLE DOCS application on your mobile device, so you 6 don’t need to install the printer driver on the mobile device.
Google Cloud Print 11 Click Manage your printers. Now your printer is registered with Google Cloud Print service. Google Cloud Print-ready devices will appear in the list. 26 Printing with Google Cloud Print The printing procedure varies depending on the applica[tion or the device you are using. You can see the application list that supports Google Cloud Print service. 2 3 4 5 6 7 Access the GOOGLE DOCS application from your mobile device.
3. Special features This chapter explains special printing features. • Altitude adjustment 49 • Changing the default print settings 50 • Setting your machine as a default machine 51 • Using advanced print features 52 • Mac printing 59 • Linux printing 61 The procedures in this chapter are mainly based on Windows 7.
Altitude adjustment Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, determine the altitude where you are.
Changing the default print settings 1 2 3 4 Click the Windows Start menu. For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. • For Windows 7, select Control Panel > Devices and Printers. • For Windows Server 2008 R2, select Control Panel > Hardware > Devices and Printers. Right-click on your machine. For Windows XP/Server 2003/Server 2008/Vista, select Printing Preferences.
Setting your machine as a default machine 1 2 3 4 Click the Windows Start menu. For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. • For Windows 7, select Control Panel > Devices and Printers. • For Windows Server 2008 R2, select Control Panel > Hardware > Devices and Printers. Select your machine. Right-click your machine and select Set as Default Printer.
Using advanced print features XPS printer driver: used to print XPS file format. 1 Check the Print to file box in the Print window. 2 3 Click Print. • See "Features by models" on page 5. • The XPS printer driver can be installed only on Windows Vista OS or higher. • Install optional memory when an XPS job does not print because the printer is out of memory. • You can install the XPS printer driver when you insert the software CD into your CD-ROM drive.
Using advanced print features 2 Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine name, that appears in the printer properties window may differ depending on the machine in use. • Some menus may not appear on the display depending on options or models.
Using advanced print features Item Poster Printing Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together.
Using advanced print features Item • Double-sided Printinga Description Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented. • Double-sided Printing (Manual)a • You can use this feature with Letter, Legal, A4, US Folio or Oficio sized paper • If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page of the document first. After that, a message appears on your computer.
Using advanced print features Item Description Paper Options Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the document. Watermark The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document.
Using advanced print features Item Description This option is available when you use the PCL/SPL printer driver (see "Software" on page 6). Overlaya An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of letterhead paper. Rather than using preprinted letterhead, you can create an overlay containing exactly the same information that is currently on your letterhead.
Using advanced print features Item Overlay (Using a page overlay) Overlay (Deleting a page overlay) Description a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file you want to use. If you have stored the overlay file you want to use in an external source, you can also load the file when you access the Open window.
Mac printing 4 Changing printer settings Some features may not be available depending on models or options. It means that the features are not supported. You can use advanced printing features when using your machine. 3 Printing a document When you print with a Mac, you need to check the printer driver settings in each application you use. Follow the steps below to print from a Mac: Open an application and select Print from the File menu.
Mac printing 6 If you print more than 2 copies, the first copy and the second copy might print on the same sheet of paper. Avoid printing on both sides of paper when you are printing more than 1 copy. Printing on both sides of the paper Some features may not be available depending on models or options. It means that the features are not supported. 7 Using help Before printing in the duplex mode, decide on which edge you will be binding your finished document.
Linux printing Some features may not be available depending on models or options. It means that the features are not supported. 4 Change the print job properties using the following four tabs displayed at the top of the window. • General: Changes the paper size, the paper type, and the orientation of the documents. It enables the duplex feature, adds start and end banners, and changes the number of pages per sheet.
Linux printing 9 Printing files You can print many different types of files on your machine using the standard CUPS, directly from the command line interface. The CUPS lpr utility allows you to do that, but the driver’s package replaces the standard lpr tool by a much more user-friendly LPR GUI program. 1 Open the Unified Driver Configurator. If necessary, switch to Printers configuration. 2 3 Select your machine on the available printers list and click Properties.
4. Useful management tools This chapter introduces management tools provided to help you make full use of your machine.
Easy Capture Manager • This feature may not be available depending on model or optional goods (see "Software" on page 6). • Available for Windows OS users only (see "Software" on page 6). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited. 4.
Samsung Easy Color Manager Samsung Easy Color Manager helps users do fine adjustments with 6 color tones and other properties, such as brightness, contrast, and saturation. Color tone changes can be saved as a profile and can be used from the driver or from inside of the machine. • This feature may not be available depending on model or optional goods (see "Software" on page 6). • Available for Windows and Mac OS users only (see "Software" on page 6).
Samsung AnyWeb Print Available for Windows and Mac OS users only. This tool helps you screen-capture, preview, scrap, and print pages more easily, than when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). 4.
Easy Eco Driver With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job checkbox in the printer properties should be checked. Easy Eco Driver also allows you simple editing such as removing images and texts, changing fonts, and more. You can save frequently used settings as a preset. Available for Windows OS users only. How to use: 1 Open a document to print. 2 Print the document.
Using SyncThru™ Web Service 1 2 • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. • SyncThru™ Web Service explanation in this user’s guide may differ from your machine depending on its options or models. • Network model only. 1 Accessing SyncThru™ Web Service 1 Access a web browser, such as Internet Explorer, from Windows. Click Login on the upper right of the SyncThru™ Web Service website.
Using SyncThru™ Web Service Information tab Security tab This tab gives you general information about your machine. You can check things, such as remaining amount of toner. You can also print reports, such as an error report. This tab allows you to set system and network security information. You need to log-in as an administrator to view this tab. • Active Alerts: Shows the alerts that have occurred in the machine and their severity.
Using SyncThru™ Web Service 1 Start a web browser, such as Internet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go. 2 3 4 Your machine’s embedded website opens. 5 Click Apply. From the Security tab, select System Security > System Administrator Enter the name of the administrator, phone number, location, and email address. 4.
Using Samsung Easy Printer Manager Samsung Easy Printer Manager is an application that combines Samsung machine settings into one location. Samsung Easy Printer Manager combines device settings as well as printing environments, settings/actions and launching. All of these features provide a gateway to conveniently use your Samsung machine.
Using Samsung Easy Printer Manager Printer Information This area gives you general information about your machine. You can check information, such as the machine’s model name, IP address (or Port name), and machine status. Contents Area 5 2 6 User’s Guide button: This button opens Troubleshooting Guide when an error occurs. You can directly open the necessary section in the user’s guide. Displays information about the selected machine, remaining toner level, and paper.
Using Samsung Easy Printer Manager Alert Settings (Windows only) This is menu includes settings related to error alerting. • Printer Alert: Provides settings related to when alerts will be received. • Email Alert: Povides options relating to receiving alerts via email. • History Alert: Provides a history of device and toner related alerts. Job Accounting Provides querying of quota information of the specified job accounting user.
Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status. Icon Mean Normal The machine is in ready mode and experiencing no errors or warnings. Warning The machine is in a state where an error might occur in the future. For example, it might be in toner low status, which may lead to toner empty status. Error The machine has at least one error. • Available for Windows users.
Using Samsung Printer Status 3 4 5 Order Supplies You can order replacement toner cartridge(s) from online. Troubleshooting You can directly open the troubleshooting section in the user’s guide. Close Close the window. 4.
Using the Linux Unified Driver Configurator The Unified Driver Configurator is a tool primarily intended for configuring machine devices. You need to install Unified Linux Driver to use Unified Driver Configurator (see "Installation for Linux" on page 5). After the driver is installed on your Linux system, the Unified Driver Configurator icon will automatically be created on your desktop. 7 Opening Unified Driver Configurator 1 Double-click the Unified Driver Configurator on the desktop.
Using the Linux Unified Driver Configurator Printers tab View the current system’s printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window. • Set as Default: Sets the current selected machine as a default machine. • Stop/Start: Stops/starts the machine. • Test: Allows you to print a test page to ensure the machine is working properly. • Properties: Allows you to view and change the printer’s properties.
Using the Linux Unified Driver Configurator 1 Shows all of the machine classes. 1 Switches to Ports configuration. 2 Shows the status of the class and the number of machines in the class. 2 Shows all of the available ports. 3 Shows the port type, device connected to the port, and status. • Refresh: Renews the classes list. • Add Class: Allows you to add a new machine class. • Refresh: Renews the available ports list. • Remove Class: Removes the selected machine class.
5. Troubleshooting This chapter gives helpful information for what to do if you encounter an error.
Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray . • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause some paper to stick together. Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Power and cable connecting problems Click this link to open an animation about solving power problems. Condition Suggested solutions The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. • Connect the machine to the electricity supply first and press the (Power/Wakeup) button on the control panel. • Disconnect the machine’s cable and reconnect it. 5.
Printing problems Condition The machine does not print. Possible cause Suggested solutions The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default machine. Select your machine as your default machine in Windows. Check the machine for the following: • The top cover is not closed. Close the top cover. • Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 59). • No paper is loaded.
Printing problems Condition The machine does not print. Possible cause Suggested solutions The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative. The document size is so big that the hard disk space of the computer is insufficient to access the print job.
Printing problems Condition The machine prints, but the text is wrong, garbled, or incomplete. Pages print, but they are blank. Possible cause Suggested solutions The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer that you know works and try a print job. Finally, try a new machine cable. The wrong printer driver was selected.
Printing problems Condition Possible cause Suggested solutions Before printing, the machine emits vapor near the output tray. Using damp paper can cause vapor during printing. This is not a problem. Just keep printing. The machine does not print special-sized paper, such as billing paper. Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see "Opening printing preferences" on page 35). The printed billing paper is curled.
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Light or faded print Suggested Solutions • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the toner cartridge" on page 48).
Printing quality problems Condition Toner specks Suggested Solutions • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 54). A aB bC c A aB bC c A aB bC c A aB bC c A aB bC c Dropouts • The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 54).
Printing quality problems Condition Vertical lines Suggested Solutions If black vertical streaks appear on the page: • The surface (drum part) of the imaging unit inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the imaging unit" on page 52). If white vertical streaks appear on the page: • The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 54).
Printing quality problems Condition Vertical repetitive defects Suggested Solutions If marks repeatedly appear on the printed side of the page at even intervals: • The imaging unit may be damaged. If you still have the same problem, remove the imaging unit and, install a new one (see "Replacing the imaging unit" on page 52). • Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.
Printing quality problems Condition Suggested Solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. Curl or wave • Ensure that the paper is loaded properly. • Check the paper type and quality.
Printing quality problems Condition Wrinkles or creases Suggested Solutions • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 54). Solid color or black pages • The imaging unit may not be installed properly. Remove the imaging unit and reinsert it.
Printing quality problems Condition Loose toner Suggested Solutions • Clean the inside of the machine (see "Cleaning the machine" on page 54). • Check the paper type and quality. • Remove the imaging unit and then, install a new one (see "Replacing the imaging unit" on page 52). If the problem persists, the machine may require repair. Contact a service representative.
Printing quality problems Condition Curl Suggested Solutions If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see "Opening printing preferences" on page 35). • An unknown image Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.
Operating system problems 1 Common Windows problems Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. “General Protection Fault”, “Exception OE”, “Spool 32”, or “Illegal Operation” messages appear. Close all other applications, reboot Windows and try printing again. “Fail To Print”, “A printer timeout error occurred” message appear.
Operating system problems 2 Common Mac problems Condition The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Suggested solutions Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. Some letters are not displayed normally during cover page printing. Mac OS cannot create the font while printing the cover page.
Operating system problems 3 Common Linux problems Condition The machine does not print. Suggested solutions • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device. • Check if the machine is started.
Operating system problems Condition Suggested solutions Some color images come out in unexpected color. This is a known bug in Ghostscript (until GNU Ghostscript version 7.xx) when the base color space of the document is indexed RGB color space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you should upgrade Ghostscript on your system to at least GNU Ghostscript version 8.xx or later. You can find recent Ghostscript versions at www.
Quick Guide for Windows 8 User This chapter will outline features specific to the Windows 8 OS. This chapter applies to users running Windows 8.
Understanding the screen Windows 8 provides both the new Start screen mode and the Desktop screen mode of the existing OS.
System requirements Requirement (recommended) Operating system CPU Windows® 8 Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher RAM 1 GB (2 GB) Free HDD Space 16 GB • Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
Installing the driver locally A locally connected machine is a machine directly attached to your computer using the cable. • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD (see "From the Desktop Screen" on page 101). • Only use a USB cable no longer than 3 meters (118 inches). • You can download Samsung Printer Experience app from the Windows Store. You need have a Microsoft account to use the Windows Store. 1 From Charms, select Search.
Installing the driver locally 1 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD-ROM drive and click OK. If “Tap to choose what happens with this disc.” pop-up window appears, click the window and select Run Setup.exe.
Installing the driver over the network • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 5). • You can print a Network Configuration Report from the machine’s control panel that will show the current machine’s host name (see "Printing a network configuration report" on page 37). • Machine that do not support networking will not be able to use this feature (see "Rear view" on page 18).
Installing the driver over the network 1 2 Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set (see "Setting IP address" on page 9). 4 5 If the Connect Device window appears, check that the machine is connected to your network. Then, click Next. Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.
Installing the driver over the wireless network • Samsung Printer Experience app can only be used in the Start screen when V4 driver is installed. The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com >find your product > Support or downloads.
Installing the driver over the wireless network 1 2 Turn on your computer, access point, and machine. 4 Select Configure the wireless network connection using USB cable on the Printer Connection Type screen. Then, click Next. 5 Follow the instructions in the installation window. Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.
Uninstalling the driver 7 From the Start Screen 1 Make sure that the machine is connected to your computer and powered on. 2 Click on the Uninstall Samsung Printer Software tile in the Start screen. 3 Follow the instructions in the window. 5 Follow the instructions in the window. • If you cannot find a Samsung Printer Software tile, unintstall from the desktop screen mode (see "From the Desktop Screen" on page 107).
Using Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You can set device settings, order supplies, open troubleshooting guides, visit Samsung’s web site, and check connected machine information. This application will be automatically downloaded from the Windows Store if the machine is connected to a computer with an Internet connection.
Using Samsung Printer Experience 10 2 User Guide You can view the online User’s Guide. You need to be connected to the Internet to use this feature. Printing from Windows 8 This section explains common printing tasks from the Start screen. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide. 3 4 Order Supplies Visit Samsung Links to Samsung printer website.
Using Samsung Printer Experience 5 Opening more settings Click the Print button to start the print job. The screen may appear somewhat different depending on the model or options. You can set up more printing parameters. 1 2 3 4 Cancelling a print job Open the document you want to print. From the Charms, select Devices. Select your printer from the list Click More settings.
Using Samsung Printer Experience Basic This option allows you to choose the basic printing settings such as copies, orientation, and document type. Eco settings Security tab Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported. This option allows you to choose multiple pages per side to save media.
Using Samsung Printer Experience 11 Scanning from Windows 8 This section is for the users with multi-functional printers. 7 Click Scan ( )and save the image. • When you place the originals in the ADF (or DADF), Prescan ( ) is not available. • You can skip step 5, if the Prescan option is selected. Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer.
Accessing management tools Samsung provides a variety of management tools for Samsung printers. For more information on each tool, refer to "Useful management tools" on page 63. 1 2 3 4 From the Charms, select Search > Apps. Find Samsung Printers. Under Samsung Printers, you can see installed management tools. Click the management tool you want to use. After installing the driver, for some management tools, you can access them directly from the Start screen by clicking on the corresponding tile.
Installing accessories When you install optional devices, such as optional tray, memory, etc, this machine automatically detects and sets the optional devices. If you cannot use the optional devices you installed in this driver, you can set the optional devices in Device Settings to use. 1 2 3 From the Charms, select Search > Settings. Search for Devices and Printers. Right-click on your printer icon and select Printer properties.
Troubleshooting Problem Suggested Solutions Samsung Printer Experience is not shown when you click more settings. Samsung Printer Experience is not installed. Download the app. from the Windows Store and install it. Machine information is not displayed when you click the device in the Devices and Printers. Check the Printer properties. Click the Ports tab. The error related toast message pops up.
Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. Country/Region Customer Care Center Web Site Country/Region Customer Care Center Web Site BOSNIA 05 133 1999 www.samsung.com BOTSWANA 0800-726-000 www.samsung.com 0800-124-421 www.samsung.com ALBANIA 42 27 5755 www.samsung.com ANGOLA 91-726-7864 www.samsung.com ARGENTINE 0800-333-3733 www.samsung.com BULGARIA 07001 33 11 , normal tariff www.samsung.
Contact SAMSUNG worldwide Country/Region CYPRUS Customer Care Center Web Site 8009 4000 only from landline www.samsung.com 800-SAMSUNG (800-726786) www.samsung.com CZECH REPUBLIC Samsung Electronics Czech and Slovak, s.r.o., Oasis Florenc, Sokolovská 394/17, 180 00, Praha 8 DENMARK 70 70 19 70 www.samsung.com 1-800-751-2676 www.samsung.com/ latin_en (English) DOMINICA Country/Region FRANCE ECUADOR www.samsung.com/ latin_en (English) 08000-726786 www.samsung.com EIRE 0818 717100 www.
Contact SAMSUNG worldwide Country/Region Customer Care Center (852) 3698-4698 HONG KONG HUNGARY Web Site www.samsung.com/hk (Chinese) www.samsung.com/ hk_en/ (English) Country/Region Customer Care Center 183-2255 Web Site www.samsung.com/ae (English) KUWAIT www.samsung.com/ ae_ar (Arabic) 06-80-SAMSUNG (726-7864) www.samsung.com KYRGYZSTAN 00-800-500-55-500 www.samsung.com 1800 1100 11 www.samsung.com LATVIA 8000-7267 www.samsung.com LITHUANIA 8-800-77777 www.samsung.
Contact SAMSUNG worldwide Country/Region Customer Care Center 00-1800-5077267 NICARAGUA Web Site www.samsung.com/ latin (Spanish) PORTUGAL 808 20-SAMSUNG (808 20 7267) www.samsung.com PUERTO RICO 1-800-682-3180 www.samsung.com 08008 SAMSUNG (08008 726 7864) www.samsung.com ROMANIA www.samsung.com NORWAY 815 56480 www.samsung.com PANAMA PERU PHILIPPINES www.samsung.com/ae (English) www.samsung.
Contact SAMSUNG worldwide Country/Region SWITZERLAND TADJIKISTAN TAIWAN TANZANIA THAILAND Customer Care Center 0848-SAMSUNG (7267864, CHF 0.08/min) Web Site www.samsung.com/ch (German) Customer Care Center Web Site UZBEKISTAN 8-10-800-500-55-500 www.samsung.com VENEZUELA 0-800-100-5303 www.samsung.com www.samsung.com/ ch_fr(French) VIETNAM 1 800 588 889 www.samsung.com 8-10-800-500-55-500 www.samsung.com ZAMBIA 211350370 www.samsung.com 0800-329-999 www.samsung.
Glossary ADF The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802). 802.11b/g/n 802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.
Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system. It is the printing term used for a toner usage measurement on printing.
Glossary DHCP DPI A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts. Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing.
Glossary ECM EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise. A suite of protocols developed by Apple Computer for computer networking. It was included in the original Mac (1984) and is now deprecated by Apple in favor of TCP/IP networking.
Glossary Gateway IEEE A connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a computer or a network that allows access to another computer or network. The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional organization for the advancement of technology related to electricity.
Glossary IPM ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications.
Glossary LDAP MH The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP. Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook-based run-length encoding scheme optimized to efficiently compress white space.
Glossary NetWare OSI A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. Open Systems Interconnection (OSI) is a model developed by the International Organization for Standardization (ISO) for communications.
Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used primarily in the electronic and desktop publishing areas. - that is run in an interpreter to generate an image. A convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints. PS Printer Driver See PostScript. A program used to send commands and transfer data from the computer to the printer.
Glossary SMB TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Inter-process communication mechanism. The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run.
Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microsoft Windows and Apple Mac operating systems. A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light.
Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security. WPS The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network.
Index A google cloud printing accessing management tools installation C accessories cleaning 54 outside 54 cleaning a machine 54 control panel 19 convention 114 J inside 9 eco printing jam favorites settings, for printing features print media feature front view 36 3 glossary 24 common Mac problems driver installation for network connected 14 tips for avoiding paper jams 58 driver installation for USB cable connected 3 L driver reinstallation for USB cable connected 4 96 drive
Index Windows installing environment introducing network programs IPv6 configuration SetIP program wireless network setup output support 70 76 preprinted paper 33 paper feeding problems 80 8 special media 31 power problems 81 18 print resolution set printing problems 82 printing quality problems 86 9, 10, 11, 37 21 N-up printing Mac problems 12 Linux printer preferences Linux 59 Printing overlay printing 62 Printer Status general information O 61 74 34 printing R rear view
Index ordering 41 replacing toner cartridge 48 SyncThru Web Service general information 68 driver reinstallation using help 4, 6 37, 60 W toner cartridge 56 ad hoc mode 21 56 Infrastructure mode 21 edit 56 USB cable 28 94 WPS disconnectiong PBC mode 25 25 45 45 non-Samsung and refilled 45 redistributing toner 46 driver installation for network connected 12 replacing the cartridge 48 storing 44 driver installation for USB cable connected 22, 24 27 changing the tray size 2
