User’s Guide CLP-41xN/CLP-41xNW Series CLP-68xND/CLP-68xDW Series BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
BASIC 1. Introduction 3.
BASIC 5.
1. Introduction This chapter provides information you need to know before using the machine.
Key benefits Environmentally friendly • Fast, on-demand printing. - CLP-41xN/CLP-41xNW Series ▪ For single-side printing, 18 ppm (A4) or 19 ppm (Letter). - CLP-68xND/ CLP-68xDW Series ▪ For single-side printing, 24 ppm (A4) or 25 ppm (Letter). ▪ For duplex printing, 12 ppm (A4) or 12 ppm (Letter). • To save toner and paper, this machine supports Eco feature (see "Eco printing" on page 45).
Key benefits • If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads. Supports various wireless network setting method Wide range of functionality and application support • Using the WPS (Wi-Fi Protected Setup™) button - You can easily connect to a wireless network using the WPS button on the machine and the access point (a wireless router).
Features by models Some features and optional goods may not be available depending on model or country.
Features by models Variety feature d. Only tray1 is supported. (●: Included, ○: optional, Blank: Not available ) Features Hi-Speed USB 2.0 CLP-41xN Series CLP-68xND Series CLP-41xNW Series CLP-68xDW Series ● ● ○ IEEE 1284B parallel connectora Network Interface Ethernet 10/ 100/1000 Base TX wired LAN ● ● Network Interface 802.
Useful to know The machine does not print. A paper jam has occurred. • Open the print queue list and remove the document from the list (see "Canceling a print job" on page 43). • Open and close the door (see "Front view" on page 17). • Remove the driver and install it again (see "Installing the driver locally" on page 21). • Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 81).
About this user’s guide This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user’s guide are explained in the glossary chapter. • All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.
Safety information These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 4 Operating environment Warning 3 Important safety symbols Do not use if the power cord is damaged or if the electrical outlet is not grounded.
Safety information 5 Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. Operating method Caution This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing. Burns could occur. It can cause damage to the machine.
Safety information Do not block or push objects into the ventilation opening. Caution This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. This machine's power reception device is the power cord. To switch off the power supply, remove the power cord from the electrical outlet.
Safety information 7 Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger. Otherwise, it can cause damage to the machine, and could result in electric shock or fire. Do not put a cover over the machine or place it in an airtight location, such as a closet. If the machine is not well-ventilated, this could result in fire. Do not overload wall outlets and extension cords.
Safety information Keep the power cable and the contact surface of the plug clean from dust or water. When storing supplies such as toner cartridges, keep them away from children. Otherwise, this could result in electric shock or fire. Toner dust can be dangerous if inhaled or ingested. • Do not remove any covers or guards that are fastened with screws. Using recycled supplies, such as toner, can cause damage to the machine. • Fuser units should only be repaired by a certified service technician.
Machine overview 9 Accessories Power cord Quick installation guide Software CDa Misc. accessoriesb a. The software CD contains the print drivers, user’s guide, and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1.
Machine overview 10 CLP-68xND Series/ CLP-68xDW Series Front view 1 • This illustration may differ from your machine depending on your model. There are various types of machine. 11 • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).
Machine overview 11 Rear view • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).
Control panel overview • This control panel may differ from your machine depending on its model. There are various types of control panels. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). CLP-41xN Series/CLP-41xNW Series CLP-68xND Series/ CLP-68xDW Series 1 1 2 2 3 12 4 11 10 5 Toner colors 3 Menu 4 Arrow 5 OK 6 Back 7 Cancel 8 Power 9 LED Stops current operation.
Turning on the machine 1 Connect the machine to the electricity supply first. Turn the switch on if the machine has a power switch. 2 1 Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 17). 2 Power is turned on automatically. If you want to turn the power off, press the (Power) button. 1.
Installing the driver locally A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 137).
Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 13 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall. 3 4 Follow the instructions in the uninstall window. Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 21). 1.
2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options.
Menu overview The control panel provides access to various menus to set up the machine or use the machine’s functions. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Some menu names may differ from your machine depending on its options or the models. • The menus are described in the Advanced Guide (see "Useful Setting Menus" on page 177). 1 Accessing the menu 1 2 3 4 5 Press (Menu) button on the control panel.
Menu overview Information Menu Map Layout Orientation Configuration Portrait Supplies Info. Landscape Demo Page Manual Feederb Margin Common Margin PS Font List Manual Feederb a Account MP Tray Paper Size Paper Type PCL Font List Usage Counter Paper Copies c Tray 1 MP Trayc Paper Size Paper Type Tray 1 Graphic Resolution Date & Time System Setup Auto Continue Normal Clock Mode Auto CR Best Language Auto Tray Swi.c Power Save Paper Substit.
Menu overview Emulation Image Mgr. Emulation Type Custom Color Setup Job Manageb Active Job TCP/IP (IPv4) Wi-Fi Direct Default DHCP On/Off Excellent File Manage Secured Job Print Density BOOTP Device Name Very Good Check Space Stored Job IP Address Good Group Owner Low Network Key Very Low Status No Signal Auto Color Reg Tone Adjust. Static TCP/IP (IPv6) Default IPv6 Activate Auto Tone Adj. DHCPv6 Config Cal.
Machine’s basic settings You can set the machine’s settings by using the Device Settings in Samsung Easy Printer Manager program. Enter the correct time and date using arrows or numeric keypad (see "Keypad letters and numbers" on page 196). • For Windows and Mac users, you set from Samsung Easy Printer • Month = 01 to 12 Manager > (Switch to advanced mode) > Device Settings, see "Device Settings" on page 225.
Machine’s basic settings 4 5 6 Select the option you want, then press OK. Press OK to save the selection. Press (Cancel) to return to ready mode. Refer to below links to set other settings useful for using the machine. • See "Setting the paper size and type" on page 40. • See "Keypad letters and numbers" on page 196. 2.
Media and tray This chapter provides information on how to load print media into your machine. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. 2 Tray overview To change the size, you need to adjust the paper guides. CLP-41xN Series/CLP-41xNW Series CLP-68xND Series/ CLP-68xDW Series • Make sure not to use the inkjet photo paper with this machine.
Media and tray 3 For Legal-sized paper: Loading paper in the tray Push button as shown and pull out the tray. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 17). Tray 1 / optional tray 1 Pull out the paper tray. LGL Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Tray overview" on page 30).
Media and tray 2 Squeeze and the paper width guide and paper length lever to locate them in the correct paper size slot marked at the bottom of the tray to adjust to the size (see "Tray overview" on page 30). 4 After inserting paper into the tray, squeeze the paper width guides and paper length guide. 2 2 1 CLP-41xN Series/CLP-41xNW Series 3 1 CLP-68xND Series/ CLP-68xDW Series Flex or fan the edge of the paper stack to separate the pages before loading papers.
Media and tray 6 • Do not push the paper width guide too far causing the media to warp. When you print a document, set the paper type and size for the tray (see "Setting the paper size and type" on page 40). • If you do not adjust the paper width guide, it may cause paper jams. The settings made from the machine driver override the settings on the control panel. a To print in application, open an application and start the print menu.
Media and tray • Always load the specified print media only to avoid paper jams and print quality problems (see "Print media specifications" on page 104). • Flatten any curl on postcards, envelopes, and labels before loading them into the multi-purpose (or manual feeder) tray. 1 2 Load the paper. Pull out the paper tray for manual feeding. OR Press the push-release of multi-purpose tray and it down to open.
Media and tray 4 • When printing the special media, you must follow the loading guideline (See "Printing on special media" on page 35). • When papers overlap when printing using multi-purpose tray, open tray 1 and remove overlapping papers then try printing again. 4 When you print a document, set the paper type and size for the multipurpose (or manual feeder) tray (see "Setting the paper size and type" on page 40). Printing on special media The table below shows the special media usable in tray.
Media and tray Tray 1 Optional traya Manual feeder/ Multipurpose tray Thin ● ● ● Cotton ● ● Color ● ● Preprinted ● ● Recycled ● Envelope ● ● Transparency ● ● Labels ● ● CardStock ● ● ● Bond ● ● ● Archive ● ● ● Letterhead ● ● ● Punched ● ● ● Glossy Photo ● ● ● Types ● Envelope Printing successfully on envelopes depends upon the quality of the envelopes. To print an envelope, place it as shown in the following figure.
Media and tray • Do not use envelopes with clasps, snaps, windows, coated lining, selfadhesive seals, or other synthetic materials. • Do not use damaged or poorly made envelopes. • Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope. Transparency In case of color printing using transparencies, the picture quality would be lower than mono printing when the printouts are used on the overhead projector.
Media and tray • To avoid fading, do not expose printed transparencies to prolonged sunlight. Labels • Ensure that transparencies are not wrinkled, curled, or have any torn edges. • Do not use transparencies that separate from the backing sheet. To avoid damaging the machine, use only labels designed for use in laser printers. • To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are being printed out.
Media and tray • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components. • Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine. • Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged.
Media and tray Glossy Photo • Recommended media: Glossy paper (Letter) for this machine by HP Brochure Paper (Product: Q6611A) only. • Recommended media: Glossy paper (A4) for this machine by HP Superior Paper 160 glossy (Product: Q6616A). 5 Setting the paper size and type After loading paper in the paper tray, set the paper size and type using the control panel buttons. • You can set the machine’s settings by using the Device Settings in Samsung Easy Printer Manager program.
Media and tray 6 Using the output support The surface of the output tray may become hot if you print a large number of pages at once. Make sure that you do not touch the surface, and do not allow children near it. The printed pages stack on the output support, and the output support will help the printed pages to align. Unfold the output support. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 17). 2.
Basic printing For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 198). 3 Select your machine from the Select Printer list. 4 The basic print settings including the number of copies and print range are selected within the Print window. 7 Printing If you are a Mac, Linux, or Unix operating systems user, refer to the Advanced Guide (see "Mac printing" on page 207, "Linux printing" on page 209, or "Unix printing" on page 211).
Basic printing 3 4 8 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • Click Properties or Preferences. The screenshot may differ depending on model. You can access this window by simply double-clicking the machine icon ( • Select your machine from the Select Printer. ) in the Windows task bar. You can also cancel the current job by pressing (Cancel) on the control panel.
Basic printing Using a favorite setting To use a saved setting, select it in the Favorites tab. The machine is now set to print according to the settings you have selected. The Favorites option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use. To delete saved settings, select it in the Favorites tab and click Delete. To save a Favorites item, follow these steps: 1 2 Change the settings as needed on each tab.
Basic printing 11 Eco printing 1 2 Select Select the option you want and press OK. • The Eco function cuts toner consumption and paper usage. The Eco function allows you to save print resources and lead you to eco-friendly printing. If you press the Eco button from the control panel, eco mode is enabled. The default setting of Eco mode is duplex (CLP-68xND Series/CLP-68xDW Series only), Multiple Pages per Side (2-up), skip blank pages. Default Mode: Select this to turn on or off the eco mode.
Basic printing Setting eco mode on the driver Result simulator To take advantage of the advanced printing features, click Properties or Preferences from the Print window (see "Opening printing preferences" on page 43). Open the Eco tab to set Eco mode. When you see the eco image ( means the eco mode is currently enabled. ), that Eco options • Printer Default: Follows the settings from the machine's control panel. • None: Disables Eco mode. • Eco Printing: Enables eco mode.
Basic printing Starting secure printing on the driver Open the Printing Preferences window (see "Opening printing preferences" on page 43), and the select Advanced tab > Print Mode > Confidential. Enter the job name, user ID, and password. Even though you have started the secure printing job, the device will not print the document until you enter your password on the printer. You can use this feature after installing the optional memory.
Using USB memory device CLP-68xND Series/ CLP-68xDW Series only. Only use a USB memory device that has obtained compatibility certification, otherwise, the machine might not recognize it. Insert a USB memory device into the USB memory port on your machine.
Using USB memory device 14 Printing from a USB memory device If you see [+] or [D] in the front of a folder name, there are one or more files or folders in the selected folder. You can directly print files stored on a USB memory device. 5 6 Direct Print option supported file types: • PRN: Only files created by provided driver with your machine are compatible. Press the number of copies to be printed or enter the number. Press OK.
Using USB memory device 6 To delete or format, press Yes > OK. After deleting files or reformatting a USB memory device, files cannot be restored. Therefore, confirm that you no longer need the data before deleting it. 16 Viewing the USB Memory Status Backing up data 1 2 3 4 5 You can check the amount of memory space available for saving documents. 1 2 3 Insert a USB memory device into the USB memory port on your machine. Select (Menu) button on the control panel. Press System Setup.
Using USB memory device 6 To restore the backup file to the machine, press Yes > OK. 2.
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.
Ordering supplies and accessories Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service. 3.
Available consumables When supplies reach the end of their life spans, you can order the followings of consumables for your machine: Type Toner cartridge Average yielda Model Part name • CLP-41xN Series • Average continuous black cartridge yield: Approx. 2,500 standard pages (Black) • CLT-K504S: Black • CLP-41xNW Series • Average continuous color cartridge yield: Approx.
Available consumables Depending on the options, percentage of image area and job mode used, the toner cartridge’s lifespan may differ. When purchasing new toner cartridges or other consumables, these must be purchased in the same country as the machine you are using. Otherwise, new toner cartridges or other consumables will be incompatible with your machine due to different configurations of toner cartridges and other consumables according to the specific country conditions.
Available accessories You can purchase and install accessories to enhance your machine’s performance and capacity. Some features and optional goods may not be available depending on models or countries (see "Features by models" on page 7). Accessory Memory module Function Part name Extends your machine’s memory capacity. ML-MEM370: 512 MB Allows you to use various interface.
Available maintenance parts To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”. Maintenance parts are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below.
Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Samsung toner cartridge. Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions.
Storing the toner cartridge 3 Estimated cartridge life Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size. For example, if you print a lot of graphics, the consumption of the toner is higher and you may need to change the cartridge more often. 3.
Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Status LED blinks red. The toner-related message saying that the toner is low may appear on the display. • The computers’s Samsung Printing Status program window appears on the computer telling you which color cartridge is low on toner (see "Using Samsung Printer Status" on page 226).
Redistributing toner 3.
Replacing the toner cartridge For CLP-41xN Series/CLP-41xNW Series: Click this link to open an animation about replacing a toner cartridge. For CLP-68xND Series/CLP-68xDW Series: Click this link to open an animation about replacing a toner cartridge. The machine uses four colors and has a different toner cartridge for each one: yellow (Y), magenta (M), cyan (C), and black (K). • The status LED and the toner-related message on the display indicate when each individual toner cartridges should be replaced.
Replacing the toner cartridge 3.
Replacing the toner cartridge 5~6 3.
Replacing the toner cartridge 3.
Replacing the waste toner container When the life span of the waste toner container has expired, waste toner container-related message appears on the screen display of the control panel, indicating the waste toner container needs to be replaced. Check the waste toner container for your machine (see "Available consumables" on page 54). • Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems occur.
Replacing the waste toner container 1 2 1 2 2 1 3.
Installing accessories 4 5 Precautions • Disconnect the power cord Never remove the control board cover while the power is turned on. To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing ANY internal or external accessories. • Discharge static electricity The control board and internal accessories (network interface card or memory module) are sensitive to static electricity.
Installing accessories • If Printer properties item has ▶ mark, you can select other printer drivers connected with selected printer. 5 Select Device Options. The Properties window may differ depending on the driver or operating system you are using. 6 • Tray Options: Select the optional tray you installed. You can select the tray. • Storage Options: Select the optional memory you installed.
Installing accessories 6 Upgrading a memory module Your machine has a dual in-line memory module (DIMM). Use this memory module slot to install additional memory. We recommend the use of only genuine Samsung DIMM's. You may void your warranty if it is determined that your machine problem is being caused by third party DIMM's. The order information is provided for optional accessories (see "Available accessories" on page 56).
Installing accessories 2 2 1 1 3.
Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. It may be necessary to press OK to navigate to lower-level menus for some models. 1 2 3 Select (Menu) > System Setup > Maintenance > Supplies Life on the control panel. Select the option you want and press OK. Press (Cancel) to return to ready mode. 3.
Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. You can set the machine’s settings by using the Device Settings in Samsung Easy Printer Manager program. • For Windows and Mac users, you set from Samsung Easy Printer Manager > page 225.
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
Cleaning the machine 8 Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. • Do not touch the green area of the toner cartridge.
Cleaning the machine 3.
Cleaning the machine 9 Cleaning the pickup roller • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 17). 3.
Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine securely. 3.
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 80 • Clearing paper jams 81 • Understanding the status LED 93 • Understanding display messages 95 This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.
Tips for avoiding paper jams By selecting the correct media s, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 30). • Do not remove paper from the tray while your machine is printing. • Flex, fan, and straighten paper before loading. • Do not use creased, damp, or highly curled paper. • Do not mix papers in a tray.
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 1 In tray 1 Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 17). 4.
Clearing paper jams 2 In optional tray (CLP-68xND Series/CLP-68xDW Series only) 4.
Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4.
Clearing paper jams 3 In the manual feeder/multi-purpose tray CLP-41xN Series/CLP-41xNW Series 4.
Clearing paper jams CLP-68xND Series/CLP-68xDW Series 4.
Clearing paper jams If you do not see the paper in this area, stop and go to next step: 1 2 3 4.
Clearing paper jams 4 Inside the machine The fuser area is hot. Take care when removing paper from the machine. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 17). 4.
Clearing paper jams 5 In exit area CLP-41xN Series/CLP-41xNW Series The fuser area is hot. Take care when removing paper from the machine. 4.
Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4.
Clearing paper jams CLP-68xND Series/CLP-68xDW Series The fuser area is hot. Take care when removing paper from the machine. 4.
Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4.
Clearing paper jams 6 In the duplex unit area (CLP-68xND Series/CLP-68xDW Series only) . 4.
Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country (see "Control panel overview" on page 19). • To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 95). • You also can resolve the error with the guideline from the computers’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page 226).
Understanding the status LED LED ( Status ) WPSb ( ) Wireless Description Blinking The machine is connecting to a wireless network. On The machine is connected to a wireless network (see "Wireless network setup" on page 148). Blue The machine is disconnected from a wireless network. Off b ( ) Power Blue Eco Green On The machine is in power save mode. Off The machine is in ready mode or machine’s power is off. On Eco mode is on (see "Eco printing" on page 45). Off Eco mode is off. a.
Understanding display messages Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary. • You can resolve the error with the guideline from the computers’s Printing Status program window (see "Using Samsung Printer Status" on page 226). • If a message is not in the table, reboot the power and try the printing job again.
Understanding display messages Message Paper Jam or empty Meaning Suggested solutions • Paper has jammed in manual feeder. • Clear the jam (see "CLP-41xN Series/ CLP-41xNW Series" • There is no paper in tray. on page 84). • Load paper in tray (see "Multi-purpose (or Manual feeder ) tray" on page 33). Paper Jam inside of duplex Paper has jammed during duplex printing. This is applicable only to machines with this feature.
Understanding display messages 8 Toner-related messages Message Replace Toner ▼ Message Install [color] toner cartridge Meaning Suggested solutions A toner cartridge is not Reinstall the toner cartridge. installed. A toner cartridge is not Reinstall the toner cartridge two or being detected three times to confirm it is seated properly. If the problem persists, contact the service representatives. Not remove protective Remove the protective film from the film from toner. toner cartridge.
Understanding display messages 10 Samsung does not recommend using a non-genuine Samsung toner cartridge such as refilled or remanufactured. Samsung cannot guarantee a non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine warranty. Network-related messages Message Meaning Network Problem: IP Conflict Suggested solutions The IP address is used elsewhere.
Understanding display messages Message Calibrating Meaning Suggested solutions The machine is calibrating the image density. Wait a few minutes. The cover is not securely latched. Close the cover until it locks into place. Install [color] toner The indicated toner cartridge is installed improperly, or the connector is polluted. Reinstall the Samsunggenuine toner cartridge two or three times to confirm it is seated properly. If the problem persists, please call for service.
Understanding display messages Message Transfer Belt Error Waste toner Full Replace new one Meaning Suggested solutions The transfer belt cannot be controlled. Reboot the power and try the printing job again. If the problem persists, please call for service. The waste toner container is full. Replace the waste toner container. 4.
5. Appendix This chapter provides product specifications and information concerning applicable regulations.
Specifications 1 General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Items Dimension Width x Length x Height Description • CLP-41xN Series/CLP-41xNW Series: 420 x 426 x 264 mm (16.54 x 16.77 x 10.39 inches) • CLP-68xND Series/CLP-68xDW Series: 420 x 452.5 x 311.3 mm (16.54 x 17.81 x 12.26 inches) Weight Machine with consumables • CLP-41xN Series/CLP-41xNW Series: 16.62 Kg (36.
Specifications Items Power consumption Average operating mode Description • CLP-41xN Series/CLP-41xNW Series: Less than 380 W • CLP-68xND Series/CLP-68xDW Series: Less than 450 W Ready mode • CLP-41xN Series/CLP-41xNW Series: Less than 50 W • CLP-68xND Series/CLP-68xDW Series: Less than 14 W Power save mode • CLP-41xN Series/CLP-68xND Series: Less than 1.0 W • CLP-41xNW Series: Less than 1.5 W • CLP-68xDW Series: Less than 2.0 W Wirelessc Power off mode Less than 0.1 W Module SPW-B4319U a.
Specifications 2 Print media specifications Weight/Capacitya Type Plain paper b c Size Letter Legal US Folio A4 Oficio JIS B5 ISO B5 Executive Statement A5 A6 CLP-41xN Series CLP-41xNW Series Tray1 Manual feeder Dimensions 216 x 279 mm (8.5 x 11 inches) 216 x 356 mm (8.5 x 14 inches) 216 x 330 mm (8.5 x 13 inches) 210 x 297 mm (8.27 x 11.69 inches) 216 x 343 mm (8.5 x 13.5 inches) 182 x 257 mm (7.17 x 10.12 inches) 176 x 250 mm (6.93 x 9.84 inches) 184 x 267 mm (7.25 x 10.5 inches) 140 x 216 mm (5.
Specifications Weight/Capacitya Type Envelope Thick paper b c Thicker paper b c Size Envelope Monarch Envelope No. 10 Envelope No. 9 Envelope DL Envelope C5 Envelope C6 Dimensions 98 x 191 mm (3.87 x 7.5 inches) 105 x 241 mm (4.12 x 9.5 inches) 110 x 220 mm (4.33 x 8.66 inches) 162 x 229 mm (6.38 x 9.02 inches) 114 x 162 mm (4.49 x 6.
Specifications Weight/Capacitya Type Cotton, Color, Pre-printed Size Refer to the Plain paper section CLP-41xN Series CLP-41xNW Series Tray1 Manual feeder Dimensions Refer to the Plain paper section CLP-68xND Series CLP-68xDW Series Tray1/ Optional tray Multi-purpose tray 75 to 90 g/m2 (20 to 24 lbs bond) 75 to 90 g/m2 (20 to 24 lbs bond) 75 to 90 g/m2 (20 to 24 lbs bond) 75 to 90 g/m2 (20 to 24 lbs bond) • 250 sheets of 80 g/ • 1 sheet • 250 sheets of 80 g/m2 (21 lbs bond) • 50 sheets m2 (21 l
Specifications Weight/Capacitya Type Card stock b c Size Dimensions Letter, Legal, Refer to the Plain paper section US Folio, A4, JIS B5, ISO B5, Executive, A5 CLP-41xN Series CLP-41xNW Series Tray1 Manual feeder CLP-68xND Series CLP-68xDW Series Tray1/ Optional tray Multi-purpose tray 121 to 163 g/m2 (32 to 43 lbs bond) 121 to 163 g/m2 (32 to 43 lbs bond) 121 to 163 g/m2 (32 to 43 lbs bond) 121 to 163 g/m2 (32 to 43 lbs bond) • 50 sheets • 1 sheet • 50 sheets • 10 sheets Index card 3 x 5 is
Specifications Weight/Capacitya Type Size Glossy Photo b Letter, A4, Postcard 4x6 Dimensions Refer to the Plain paper section CLP-41xN Series CLP-41xNW Series Tray1 Manual feeder CLP-68xND Series CLP-68xDW Series Tray1/ Optional tray Multi-purpose tray 111 to 130 g/m2 (30 to 35 lbs bond) 111 to 130 g/m2 (30 to 35 lbs bond) 111 to 130 g/m2 (30 to 35 lbs bond) for tray1 111 to 130 g/m2 (30 to 35 lbs bond) • 30 sheets • 1 sheet • Tray1: 30 sheets • 5 sheets • Optional tray: 50 sheets Refer to th
Specifications 3 System requirements Microsoft® Windows® Requirement (recommended) Operating system CPU RAM free HDD space Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.
Specifications Mac Requirements (Recommended) Operating system CPU Mac OS X 10.4 Mac OS X 10.5 RAM Free HDD space • Intel® processors • 128 MB for a powerPC based Mac (512 MB) 1 GB • PowerPC G4/G5 • 512 MB for an Intel-based Mac (1 GB) • Intel® processors 512 MB (1 GB) 1 GB • 867 MHz or faster Power PC G4/G5 Mac OS X 10.6 • Intel® processors 1 GB (2 GB) 1 GB Mac OS X 10.7 • Intel® processors 2 GB 4 GB 5.
Specifications Linux Items Operating system Requirements Redhat® Enterprise Linux WS 4, 5 (32/64 bit) Fedora 5 ~ 13 (32/64 bit) SuSE Linux 10.1 (32 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64 bit) SuSE Linux Enterprise Desktop 10, 11 (32/64 bit) Debian 4.0, 5.0 (32/64 bit) CPU Pentium IV 2.
Specifications 4 Network environment Network and wireless models only (see "Features by models" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Network interface Specifications • Ethernet 10/100/1000 Base-TX Wired Lan Network operating system • 802.
Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons: 5 Laser safety statement The printer is certified in the U.S.
Regulatory information 6 8 Ozone safety Recycling This product’s ozone emission rate is under 0.1 ppm. Because ozone is heavier than air, keep the product in a place with good ventilation. Recycle or dispose of the packaging material for this product in an environmentally responsible manner. 7 9 Power saver China only This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.
Regulatory information 10 Correct disposal of this product (Waste electrical & electronic equipment) (Applicable in the european union and other european countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
Regulatory information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Regulatory information The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your printer, is well below the RF exposure limits as set by the FCC.
Regulatory information 16 Turkey only If you cut off the moulded plug, get rid of it straight away. You cannot rewire the plug and you may receive an electric shock if you plug it into a socket. Important warning: You must earth this machine.
Regulatory information EC Certification 18 Declaration of conformity (European countries) Approvals and Certifications Hereby, Samsung Electronics, declares that this [CLP-41xN Series/CLP68xND Series] is in compliance with the essential requirements and other relevant provisions of Low Voltage Directive (2006/95/EC), EMC Directive (2004/108/EC).
Regulatory information European radio approval information (for products fitted with EU-approved radio devices) No limitations at this time 19 Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer system which is intended for home or office use. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.
Regulatory information The power output of the wireless device or devices that may be embedded in your printer is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your printer) emit less energy than is allowed in radio frequency safety standards and recommendations, manufacturer believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.
Regulatory information 21 China only 5.
Copyright © 2012 Samsung Electronics Co., Ltd. All rights reserved. This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
User’s Guide CLP-41xN/CLP-41xNW Series CLP-68xND/CLP-68xDW Series ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows.
ADVANCED 1. Software Installation Installation for Mac 128 Reinstallation for Mac 129 Installation for Linux 130 Reinstallation for Linux 131 2. Using a Network-Connected Machine Useful network programs 133 Wired network setup 134 Installing driver over the network 137 IPv6 configuration 145 Wireless network setup 148 Samsung MobilePrint 171 AirPrint 172 Google Cloud Print™ 174 3.
ADVANCED Easy Eco Driver 219 Using SyncThru™ Web Service 220 Using Samsung Easy Printer Manager 223 Using Samsung Printer Status 226 Using the Linux Unified Driver Configurator 228 6.
1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 137).
Installation for Mac 1 2 3 4 5 6 7 8 9 10 Make sure that the machine is connected to your computer and powered on. 14 Open the Applications folder > Utilities > Print Setup Utility. • Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Mac desktop. 15 Click Add on the Printer List. • Double-click the MAC_Installer folder > Installer OS X icon. Click Continue. 16 Click Agree to agree to the license agreement. 17 For Mac OS X 10.5 -10.
Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 3 4 5 6 Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Mac desktop. Double-click the MAC_Installer folder > Uninstaller OS X icon. Enter the password and click OK. When the uninstall is done, click OK.
Installation for Linux You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 1 The installation program added the Unified Driver Configurator desktop icon and the Unified Driver group to the system menu for your convenience.
Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. 3 Open the Terminal program.
2. Using a NetworkConnected Machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs 133 • Wired network setup 134 • Installing driver over the network 137 • IPv6 configuration 145 • Wireless network setup 148 • Samsung MobilePrint 171 • AirPrint 172 • Google Cloud Print™ 174 Supported optional devices and features may differ according to your model (see "Features by models" on page 7).
Useful network programs There are several programs available to setup the network settings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. • Before using the programs below, set the IP address first. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 2 SyncThru™ Web Admin Service Web-based machine management solution for network administrators.
Wired network setup 4 Printing a network configuration report You can print Network Configuration Report from the machine’s control panel that will show the current machine’s network settings. This will help you to set up a network. Press the (Menu) button on the control panel and select Network > Network Conf. First, you have to set up an IP address for network printing and managements.
Wired network setup 7 Enter the machine’s new information into the configuration window as follows. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding. IPv4 configuration using SetIP (Mac) Before using the SetIP program, disable the computer firewall from System Preferences > Security > Firewall. The following instructions may vary from your model.
Wired network setup Find the machine’s MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 134) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8. 6 7 Select Apply, then OK, and OK again. Find the machine’s MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 134) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8.
Installing driver over the network • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 3 Select Install Now. 4 Read License Agreement, and select I accept the terms of the License Agreement. Then, click Next. • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 18).
Installing driver over the network 6 7 Select Network connection on the Printer Connection Type screen. Following command-line are effective and operated when command is used with /s or /S. But /h, /H or /? are exceptional commands that can be operated solely. If the Connect Device window appears, check that the machine is connected to your network. Then, click Next. The firewall software might be blocking network communication.
Installing driver over the network Command- line /a”” or /A”” Definition Specifies destination path for installation. The destination path should be a fully qualified path. /n”” or /N”” /nd or /ND Description Since machine drivers should be installed on the OS specific location, this command applies to only application software. Command- line /x or /X /up”” or Specifies printer name.
Installing driver over the network Command- line /f”” or /F”” /h, /H or /? Definition Specifies log filename. The default log file is created in the system temp folder if not specified. Description It will create a log file to a specified folder. 8 When the message which warns that all applications will close on your computer appears, click Continue. 9 Click Continue on the User Options Pane.
Installing driver over the network 14 Open the Applications folder > Utilities > Print Setup Utility. • 15 18 19 • For Mac OS X 10.5-10.7, if Auto Select does not work properly, choose Select Printer Software and your machine name in Print Using. 21 For Mac OS X 10.5-10.7, click the “+” icon. A display window will pop up. Click Add. Your machine appears in the Printer List, and is set as the default machine. For Mac OS X 10.4, click IP Printer. • 17 For Mac OS X 10.5-10.
Installing driver over the network 5 6 7 8 9 10 11 12 The Samsung installer window opens. Click Next. The add printer wizard window opens. Click Next. Select network printer and click Search button. The machine’s IP address and model name appears on list field. Enter the printer description and click Next. After the machine is added, click Finish. 9 UNIX Select your machine and click Next. Input the printer description and Next.
Installing driver over the network 1 From the Samsung website, download and unpack the UNIX Printer Driver package to your computer. 2 Acquire root privileges. “su -” 3 Copy the appropriate driver archive to the target UNIX computer. 8 Run “installprinter” from the command line. This will bring up the Add Printer Wizard window. Setup the printer in this window referring to the following procedures.
Installing driver over the network Setting up the printer To add the printer to your UNIX system, run ‘installprinter’ from the command line. This will bring up the Add Printer Wizard window. Setup the printer in this window according to the following steps: 1 2 3 Type the name of the printer. 4 5 6 Specify any printer description in the Description field. This is optional. 7 8 9 10 11 12 Check the Make Default option to set this printer as default. Click OK to add the printer.
IPv6 configuration 10 IPv6 is supported properly only in Windows Vista or higher. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7 or "Menu overview" on page 25). • If the IPv6 network seems to not be working, set all the network setting to the factory defaults and try again using Clear Setting. The machine supports the following IPv6 addresses for network printing and managements.
IPv6 configuration 3 Press OK to select the required value you want. • DHCPv6 Addr.: Always use DHCPv6 regardless of router request. • DHCPv6 Off: Never use DHCPv6 regardless of router request. • Router: Use DHCPv6 only when requested by a router. 5 6 7 Check the IPv6 Protocol check box to activate IPv6. Click the Apply button. Turn the machine off and turn it on again. • You can also set the DHCPv6. 11 • To manually set the IPv6 address: Check the Manual Address check box.
IPv6 configuration • 3 Manual Address: Manually configured IPv6 address by a user. Enter the IPv6 addresses (e.g.,: http://[FE80::215:99FF:FE66:7701]). Address must be enclosed in '[ ]' brackets. 2.
Wireless network setup • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features by models" on page 7). • If the IPv6 network seems to not be working, set all the network settings to the factory defaults and try again using Clear Setting.
Wireless network setup 13 Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method Connecting method From th computer With Access Point From th machine’s control panel Description & Reference Windows user, see "Access point via USB cable (recommended)" on page 154.
Wireless network setup Choosing your type 14 Using the WPS button There are two methods available to connect your machine to a wireless network If your machine and an access point (or wireless router) support Wi-Fi Protected Setup™ (WPS), you can easily configure the wireless network settings by pressing the (WPS) button on the control panel without a computer. • If you want to use the wireless network using the infrastructure mode, make sure that the network cable is disconnected from the machine.
Wireless network setup Machines with a display screen Connecting in PBC mode 1 Press and hold the 2 seconds. (WPS) button on the control panel for more than Connecting in PIN mode 1 Press and hold the 2 seconds. 2 The eight-digit PIN appears on the display. You need to enter the eight-digit PIN within two minutes on the computer that is connected to the access point (or wireless router).
Wireless network setup Machines without a display screen Connecting in PBC mode 1 1 2 Press and hold the (WPS) button on the control panel for more than 4 seconds until the status LED stays on. The machine starts connecting to the access point (or wireless router). Press the WPS (PBC) button on the access point (or wireless router). a The light blinks fast on the WPS LED. The machine is connecting to the access point (or wireless router).
Wireless network setup Re-connecting to a network Disconnecting from a network When the wireless function is off, the machine automatically tries to re-connect to the access point (or wireless router) with the previously used wireless connection settings and address. To disconnect the wireless network connection, press the the control panel for more than two seconds.
Wireless network setup Access point via USB cable (recommended) After completing the wireless network connection, you need to install a machine driver to print from an application (see "Installing driver over the network" on page 137). 1 2 3 Press the (Menu) button on the control panel. Press Network > Wireless > WLAN Settings. Press the OK to select the setup method you want. • • Wizard (recommended): In this mode, the setup is automatic.
Wireless network setup 7 Select Configure the wireless network connection using USB cable on the Printer Connection Type screen. Then click Next. 8 After searching, the window shows the wireless network devices. Select the name (SSID) of the access point you want to use and click Next. • Confirm Network Password: Confirm the encryption network password value. • WEP Key Index: If you are using WEP Encryption, select the appropriate WEP Key Index.
Wireless network setup 10 If your printer supports Wi-Fi Direct, the following screen appears. Click Next. 13 14 Select the components to be installed. Click Next. 15 If you want to register your machine with the Samusng web site and receive useful information, click On-line Registration. If not, click Finish.
Wireless network setup Creating the ad hoc network in Windows 1 2 3 4 5 Check whether the USB cable is connected to the machine. 6 Choose the option in Using Enhanced Features and Participating in Printer Usage Information Collection Program. Then, click Next. • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used.
Wireless network setup Before entering the IP address for the machine, you must know the computer’s network configuration information. If the computer’s network configuration is set to DHCP, the wireless network setting should also be DHCP. Likewise, if the computer’s network configuration is set to Static, the wireless network setting should also be Static.
Wireless network setup • USB cable Access point via USB cable (recommended) 1 2 3 4 5 6 7 8 9 11 After searching, the window shows the wireless network devices. Select the name (SSID) of the access point you want to use and click Next. If the wireless network is already set up, the Wireless Network Information window appears. Select I want to install software with the current settings. (Recommended). Then, click Next. Check whether the USB cable is connected to the machine.
Wireless network setup The wireless network security window appears when the access point has security enabled. Enter the Network Password of the access point (or router). 12 13 When the wireless network settings are completed, disconnect the USB cable between the computer and machine. 14 Wireless network set up is completed. After the installation is finished, click Quit. If your printer supports Wi-Fi Direct, the following screen appears. Click Next.
Wireless network setup Creating the ad hoc network in Mac 1 2 3 4 5 6 7 8 9 10 11 • Channel: Select the channel (Auto Setting or 2412 MHz to 2467 MHz). • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used. A device that has a proper WEP key can access the network. Check whether the USB cable is connected to the machine.
Wireless network setup 13 Before entering the IP address for the machine, you must know the computer’s network configuration information. If the computer’s network configuration is set to DHCP, the wireless network setting should also be DHCP. Likewise, if the computer’s network configuration is set to Static, the wireless network setting should also be Static. If the network cable is connected, it may have trouble finding the machine when configuring the wireless network.
Wireless network setup • After completing the wireless network connection, you need to install a machine driver to print from an application (see "Installing driver over the network" on page 137). • See your network administrator, or the person that set up your wireless network, for information about your network configuration. IP setting using SetIP Program (Windows) This program is used to manually set the network IP address of your machine using its MAC address to communicate with the machine.
Wireless network setup 1 2 Check whether or not the network cable is connected to the machine. If not, connect the machine with a standard network cable. 7 • SSID: SSID (Service Set Identifier) is a name that identifies a wireless network, access points, and wireless devices attempting to connect to a specific wireless network must use the same SSID. The SSID is case sensitive.
Wireless network setup 4 Disconnect the network cable (standard or network). Your machine should then start communicating wirelessly with the network. In case of Ad-hoc mode, you can use a wireless LAN and wired LAN simultaneously. 10 Insert the supplied software CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. 19 Turning the Wi-Fi network on/off Type in the ID and Password, then click Login.
Wireless network setup ▪ Device Name: Enter the printer’s name for searching for your printer on a wireless network. By default, the device name is the model name. ▪ IP Address: Enter the IP address of the printer. This IP address is used only for the local network and not for the infrastructure wired or wireless network. We recommend using the default local IP address (the default local IP address of the printer for Wi-Fi Direct is 192.168.3.
Wireless network setup From the network-connected computer • When you have found the printer you want to connect to from your mobile device, select the printer and the printer's LED will blink. Press the WPS button on the printer and it will be connected to your mobile device. If your printer is using a network cable or a wireless access point, you can enable and configure Wi-Fi Direct from SyncThru™ Web Service. • Access SyncThru™ Web Service, select Settings > Network Settings > Wireless > Wi-Fi Direct.
Wireless network setup Connecting Failure - SSID Not Found PC Connection Error • • • The machine is unable to find the network name (SSID) you have selected or entered. Check the network name (SSID) on your access point and try connecting again. Your access point is not turned on. Turn on your access point. The configured network address is unable to connect between your computer and machine.
Wireless network setup e Click Port tab. f Click Configure Port... button. g Check if Printer Name or IP Address: is the IP address on the network configuration Sheet. 3 Change the printer port's IP address if it is different from the network information report's. If you want to use the software installation CD to change the port IP, connect to a network printer. Then reconnect the IP address. - For information on the access point (or wireless router), refer to its own user's guide.
Wireless network setup • Check the machine's IP address. Reinstall the machine driver and change the settings to connect to the machine on the network. Due to the characteristics of DHCP, the allocated IP address could change if the machine is not used for a long time or if the access point has been reset. Register the product's MAC address when you confogure the DHCP server on the access point (or wireless router). Then you can always use the IP address that is set with the MAC address.
Samsung MobilePrint 22 24 What is Samsung MobilePrint? Samsung MobilePrint is a free application that enables users to print photos, documents, and web pages directly from your smartphone or tablet. Samsung MobilePrint is not only compatible with your Android, Windows and iOS smart phones but also with your iPod Touch and tablet PC. It connects your mobile device to a network connected Samsung printer or to a wireless printer through a Wi-Fi access point.
AirPrint 4 CLP-41xN Series/CLP-41xNW Series only. AirPrint allows you to wirelessly print directly from iPhone, iPad and iPod touch running the latest version of iOS. Bonjour(mDNS) and IPP protocols are required on your machine to use the AirPrint feature. You can enable the AirPrint feature by one of the following methods. • ID: admin • Password: sec00000 5 When the SyncThru™ Web Service window opens, click Settings > Network Settings. 6 Click Raw TCP/IP, LPR, IPP or mDNS .
AirPrint Cancelling print job: To cancel the printing job or view the print summary, click the print center icon ( ) in multitasking area. You can click cancel in the print center. 2.
Google Cloud Print™ Google Cloud Print™ is a service that allows you to print to a printer using your smart phone, tablet, or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud Print™ service. You can print your document or email with Chrome OS, Chrome browser, or a Gmail™/ Google Docs™ application on your mobile device, so you 5 Click Login in the upper right corner of the SyncThru™ Web Service website.
Google Cloud Print™ 10 11 Click Finish printer registration. 1 Install the Cloud Print application on your mobile device. Click Manage your printers. If you do not have the application, download it from the application store such as Android Market or App Store. Now your printer is registered with Google Cloud Print™ service. Google Cloud Print™-ready devices will appear in the list.
Google Cloud Print™ 5 6 Select Print with Google Cloud Print. Click the Print button. 2.
3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter 178 • Information 179 • Layout 180 • Paper 182 • Graphic 183 • System Setup 184 • Emulation 188 • Image Mgr.
Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features. You can check the features available for each model in the Basic Guide (see "Menu overview" on page 25). The following are tips for using this chapter • The control panel provides access to various menus to set up the machine or use the machine’s functions.
Information Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). To change the menu options: • Press (Menu) > Information on the control panel. Item Description Menu Map Prints the menu map which shows the layout and current settings of this machine. Configuration Prints a report on the machine's overall configuration. Supplies Info. Prints supplies’ information page.
Layout Item Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). • Simplex: Sets the margin for one-sided printing. • Duplex: Sets the margin for double-sided printing. Common Margin To change the menu options: • Press (Menu) > Layout on the control panel. Item Description Selects the direction in which information is printed on a page.
Layout Item Description To print on both sides of the paper, choose the binding edge. • Off: Disables this option. • Long Edge Duplex • Short Edge 3.
Paper Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). To change the menu options: • Press (Menu) > Paper on the control panel. Item Copies Description Selects the number of copies. • Paper Size: Selects the default paper size. MP Tray/ [Tray ] • Paper Type: Selects the paper type currently loaded in the tray. Sets the default paper tray to use.
Graphic Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). To change the menu options: • Press (Menu) > Graphic on the control panel. Item Description Resolution Specifies the number of dots printed per inch (dpi). The higher the setting, the sharper printed characters and graphics. Clear Text Prints text darker than on a normal document.
System Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). Item When this option is On, you can wake up the machine from the power saving mode with the following actions: • Pressing any button on the control panel. To change the menu options: • Press • Loading paper in a tray. (Menu) > System Setup on the control panel. • Opening or closing the front cover.
System Setup Item Humidity Description • Off: If a paper mismatch occurs, the machine waits until you insert the correct paper. • On: If a paper mismatch occurs, an error message will display. The machine waits for about 30 second, then automatically clear the message and continue printing. Auto CR Auto Tray Swi. Description Paper Substit. Automatically substitutes the printer driver’s paper size to prevent the paper mismatch between Letter and A4.
System Setup Item Maintenance Description Item Description • CLR Empty Msg.: This option appears only when toner cartridge is empty. Allows you to save print resources and enables ecofriendly printing (see "Eco printing" on page 45). • Supplies Life: Allows you to check how many pages are printed and how much toner is left in the cartridge. • Default Mode: Select whether to turn the Eco mode on or off.
System Setup Item Auto Power Off Description Turns power off automatically when the machine has been in power save mode for the length of time set in Auto Power Off > On > Timeout. • To turn the machine on again, press the (Power) button on the control panel (make sure the main power switch is on). • If you run the printer driver or Samsung Easy Printer Manager, the time automatically extends. • While the machine is connected to the network or working on a print job, Auto Power Off feature doesn't work.
Emulation Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). To change the menu options: • Press (Menu) > Emulation on the control panel. Item Description Emulation Type The machine language defines how the computer communicates with the machine. Setup Sets the detailed settings for the selected emulation type. 3.
Image Mgr. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). Option Auto Color Reg. To change the menu options: • Press Description The machine virtually prints certain patterned image to calibrate the color printing position. This feature enhances the colored image sharper and clearer,which means the machine prints the colored image on the paper more like the one in the monitor. (Menu) > Image Mgr.
Network Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). Option Configure the network transmission speed. Ethernet Speed To change the menu options: • Press Description Turn the power off and on after you change this option. (Menu) > Network on the control panel. You can also use this feature from the SyncThru™ Web Service.
Network Option Description Option You can set UPnP (SSDP) protocol. You can sets whether to use SyncThru™ Web Service or not. UPnP(SSDP) Http Activate Turn the power off and on after you change this option. You can configure the WINS server. WINS(Windows Internet Name Service) is used in the Windows operating system. Description Turn the power off and on after you change this option. MDNS You can set mDNS (Multicast Domain Name System) settings. SetIP You can set SetIP settings.
Direct USB Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). If you want to use this feature, you need to insert a USB memory device into the USB memory port on your machine. To change the menu options: • Press (Menu) > Direct USB on the control panel (see "Using USB memory device" on page 48). Item Description USB Print You can directly print files stored on a USB memory device.
Job Manage Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 25). To change the menu options: • Press (Menu) > Job Manage on the control panel. Item Description Active Job Shows the print job lists that are waiting to be printed. Secured Job Shows the print job lists that are secured on the disk. Stored Job Shows the print job lists that are stored on the disk.
4. Special Features This chapter explains special printing features. • Altitude adjustment 195 • Entering various characters 196 • Printing features 197 • Using optional device features 213 • The procedures in this chapter are mainly based on Windows 7. • It may be necessary to press OK to navigate to lower-level menus for some models.
Altitude adjustment Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. You can set the altitude value from Device Settings in Samsung Easy Printer Manager program. • Before you set the altitude value, determine the altitude where you are.
Entering various characters CLP-68xND Series/ CLP-68xDW Series only. As you perform various tasks, you may need to enter names and numbers. Key Assigned numbers, letters, or characters 1 @/.’1 2 ABCabc2 3 DEFdef3 4 GHIghi4 5 JKLjkl5 6 MNOmno6 7 PQRSpqrs7 8 TUVtuv8 9 WXYZwxyz9 0 &+-,0 * *%^_~!#$()[] 1 Entering alphanumeric characters Press the button until the correct letter appears on the display. For example, to enter the letter O, press 6, labeled with MNO.
Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" on page 42). If you want to change the settings for each print job, change it in Printing Preferences. • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). 4 Setting your machine as a default machine 3 Changing the default print settings 1 2 3 4 Click the Windows Start menu. Select Control Panel > Devices and Printers. Right-click on your machine.
Printing features 5 Using advanced print features 1 Check the Print to file box in the Print window. 2 3 Click Print. • See "Features by models" on page 7. • XPS printer driver: used to print XPS file format. - The XPS printer driver can be installed only on Windows Vista OS or higher. - Install optional memory when an XPS job does not print because the printer is out of memory. - You can install the XPS printer driver when you insert the software CD into your CD-ROM drive.
Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine name, that appears in the printer properties window may differ depending on the machine in use. • Some menus may not appear on the display depending on options or models.
Printing features Item Poster Printing Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together.
Printing features Item Description • Double-sided Printing • Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine. This option is available only when you use the PCL/XPS printer driver. • Double-sided • None: Disables this feature. a Printing (Manual) • Long Edge: This option is the conventional layout used in bookbinding. • Short Edge: This option is the conventional layout used in calendars.
Printing features Item Watermark (Creating a watermark) Watermark (Editing a watermark) Watermark (Deleting a watermark) Description a To change the print settings from your software application, access Printing Preferences. b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. c Enter a text message in the Watermark Message box. You can enter up to 256 characters. The message displays in the preview window.
Printing features Item Overlaya (Creating a new page overlay) Description a b c d To save the document as an overlay, access Printing Preferences. Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears. In the Edit Overlay window, click Create. In the Save As window, type a name up to eight characters in the File name box. Select the destination path, if necessary (The default is C:\Formover). e Click Save. The name appears on the Overlay List.
Printing features Item Description • This feature is available only if you have installed the optional memory or mass storage device (HDD) (see "Variety feature" on page 8). • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • To enable this feature, check Storage Options (see "Setting Device Options" on page 68).
Printing features Item Description This option allows you to print with the given permission. • User permission: If you check this option, only users with user permission can start a print job. • Group permission: If you check this option, only groups with group permission can start a print job. Job Accounting • Click the question mark( ) from the upper-right corner of the window and click on any option you want to know about.
Printing features • Whether or not a PDF file can be printed using the Direct Printing Utility program depends on how the PDF file was created. 6 Using Direct Printing Utility • The Direct Printing Utility program supports PDF version 1.7 and below. For higher versions, you must open the file to print it. • Direct Printing Utility may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only.
Printing features Using the right-click menu 7 Mac printing 1 Right-click on the PDF file to print and select Direct Printing. The Direct Printing Utility window appears with the PDF file is added. 2 3 4 Some features may not be available depending on models or options. It means that the features are not supported. Select the machine to use. Customize the machine settings. Click Print. The selected PDF file is sent to the machine.
Printing features Changing printer settings Printing on both sides of the paper You can use advanced printing features when using your machine. Open an application and select Print from the File menu. The machine name, which appears in the printer properties window, may differ depending on the machine in use. Except for the name, the composition of the printer properties window is similar to the following. Some features may not be available depending on models or options.
Printing features Using help Printing from applications Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A pop-up window appears with information about that option's feature, which is provided from the driver. There are a lot of Linux applications that allow you to print using Common UNIX Printing System (CUPS). You can print on your machine from any such application.
Printing features • 5 6 7 Advanced: Sets the print resolution, paper source, and destination. Click Apply to apply the changes and close the Properties window. Click OK in the LPR GUI window to start printing. The Printing window appears, allowing you to monitor the status of your print job. To abort the current job, click Cancel.
Printing features 4 Click OK to apply the changes and close the Printer Properties window. To take advantage of the printer features provided by your printer driver, press Properties. 9 Unix printing 5 Some features may not be available depending on models or options. It means that the features are not supported (see "Features by models" on page 7). Press OK to start the print job.
Printing features Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing. • Multiple pages: Print several pages on one side of the paper. • Page Border: Choose any of the border styles (e.g., Single-line hairline, Double-line hairline) Image tab In this tab, you can change the brightness, resolution, or image position of your document.
Using optional device features • CLP-68xND Series/ CLP-68xDW Series only. 3 Select your printer driver from the Select Printer list. 4 5 6 Click Properties or Preferences . • Some features may not be available depending depending on model or optional goods (see "Variety feature" on page 8). 10 From the printer driver If you install the optional device, you can use advanced printing features, such as proofing a job and printing a private job in the Print window.
Using optional device features Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Active Job: All of the print jobs waiting to be printed are listed in the active job queue in the order you sent them to the printer. You can delete a job from the queue before printing, or promote a job to print sooner. • Secured Job: You can print or delete a secured job. Shows the list of secured jobs the user has set in the printer driver.
5. Useful Management Tools This chapter introduces management tools provided to help you make full use of your machine.
Easy Capture Manager • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited. 5.
Samsung AnyWeb Print • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows and Mac OS users only (see "Software" on page 7). This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). 5.
Samsung Easy Color Manager Samsung Easy Color Manager helps users do fine adjustments with 6 color tones and other properties, such as brightness, contrast, and saturation. Color tone changes can be saved as a profile and can be used from the driver or from inside of the machine. • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows and Mac OS users only (see "Software" on page 7).
Easy Eco Driver • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only (see "Software" on page 7). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job checkbox in the printer properties should be checked. Easy Eco Driver also allows you simple editing such as removing images and texts, changing fonts, and more.
Using SyncThru™ Web Service 1 2 • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. • SyncThru™ Web Service explanation in this user’s guide may differ from your machine depending on its options or models. • Network model only (see "Software" on page 7). Click Login on the upper right of the SyncThru™ Web Service website. Type in the ID and Password then click Login. Type in the below default ID and password.
Using SyncThru™ Web Service Information tab Security tab This tab gives you general information about your machine. You can check things, such as remaining amount of toner. You can also print reports, such as an error report. This tab allows you to set system and network security information. You need to log-in as an administrator to view this tab. • • Active Alerts: Shows the alerts that have occurred in the machine and their severity.
Using SyncThru™ Web Service 6 3 E-mail notification setup You can receive emails about your machine’s status by setting this option. By setting information such as IP address, host name, e-mail address and SMTP server information, the machine status (toner cartridge shortage or machine error) will be sent to a certain person's e-mail automatically. This option may be used more frequently by a machine administrator. Some menus may not appear in the display depending on options or models.
Using Samsung Easy Printer Manager • This feature may not be available depending on model or optional goods (see "Software" on page 7). The Samsung Easy Printer Manager interface is comprised of various basic sections as described in the table that follows: • Available for Windows and Mac OS users only (see "Software" on page 7). The screenshot may differ depending on operating system you are using. • For Windows, Internet Explorer 6.
Using Samsung Easy Printer Manager Printer information Quick links This area gives you general information about your machine. You can check information, such as the machine’s model name, IP address (or Port name), and machine status. Displays Quick links to machine specific functions. This section also includes links to applications in the advanced settings. 4 You can view the online User’s Guide. 2 If you connect your machine to a network, the SyncThru™ Web Service icon is enabled.
Using Samsung Easy Printer Manager Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Device Settings You can configure various machine settings such as machine setup, paper, layout, emulation, network, and print information. Alert Settings (Windows only) This menu includes settings related to error alerting. • Printer Alert: Provides settings related to when alerts will be received.
Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status. Icon • The Samsung Printer Status window and its contents shown in this user’s guide may differ depending on the machine or operating system in use. Mean Normal The machine is in ready mode and experiencing no errors or warnings. Warning The machine is in a state where an error might occur in the future.
Using Samsung Printer Status 2 3 Option You can set printing job alert related settings. Order Supplies You can order replacement toner cartridge(s) from online. User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide. 4 5 Close Close the window. 5.
Using the Linux Unified Driver Configurator The Unified Driver Configurator is a tool primarily intended for configuring machine devices. You need to install Unified Linux Driver to use Unified Driver Configurator (see "Installation for Linux" on page 130). After the driver is installed on your Linux system, the Unified Driver Configurator icon will automatically be created on your desktop. 8 Opening Unified Driver Configurator 1 Double-click the Unified Driver Configurator on the desktop.
Using the Linux Unified Driver Configurator Printers tab To use the on screen help, the Help or 3 button from the window. After changing the configurations, click Exit to close the Unified Driver Configurator. View the current system’s printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window. 9 Printers configuration Printers configuration has the two tabs: Printers and Classes. 1 Switches to Printers configuration.
Using the Linux Unified Driver Configurator The printer control buttons are, as follows: • Refresh: Renews the available machines list. • Add Printer: Allows you to add a new machines. • Remove Printer: Removes the selected machine. • Set as Default: Sets the current selected machine as a default machine. • Stop/Start: Stops/starts the machine. • Test: Allows you to print a test page to ensure the machine is working properly. • Properties: Allows you to view and change the printer’s properties.
Using the Linux Unified Driver Configurator 10 Ports configuration In this window, you can view the list of available ports, check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason. 1 Switches to Ports configuration. 2 Shows all of the available ports. 3 Shows the port type, device connected to the port, and status. • Refresh: Renews the available ports list. • Release port: Releases the selected port. 5.
6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems 233 • Power and cable connecting problems 234 • Printing problems 235 • Printing quality problems 239 • Operating system problems 247 For errors that occur during the wireless software installation and settings, refer to the troubleshotting section in the wireless setting chapter (see "Troubleshooting for wireless network" on page 167).
Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause some paper to stick together. Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Power and cable connecting problems Click this link to open an animation about solving power problems. Condition The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. Suggested solutions • Connect the machine to the electricity supply first. If the machine has a (Power) button on the control, press it. • Disconnect the machine’s cable and reconnect it. 6.
Printing problems Condition The machine does not print. Possible cause The machine is not receiving power. Suggested solutions Connect the machine to the electricity supply first. If the machine has a (Power) button on the control, press it. The machine is not selected as the default machine. Select your machine as your default machine in Windows. Check the machine for the following: • The cover is not closed. Close the cover. • Paper is jammed.
Printing problems Condition The machine does not print. Possible cause Suggested solutions The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative.
Printing problems Condition Pages print, but they are blank. Possible cause Suggested solutions The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and back on again. The toner cartridge is defective or out of toner.
Printing problems Condition Possible cause Suggested solutions The machine does not print custom-sized paper, such as billing paper. Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see "Opening printing preferences" on page 43). The printed billing paper is curled. The paper type setting does not match. Change the printer option and try again.
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Light or faded print Suggested solutions • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the toner cartridge" on page 62). • The paper may not meet paper specifications; for example, the paper may be too moist or rough.
Printing quality problems Condition Toner specks Suggested solutions • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 74). A aB bC c A aB bC c A aB bC c A aB bC c A aB bC c Dropouts • The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 74).
Printing quality problems Condition Vertical lines Suggested solutions If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 62). If white vertical streaks appear on the page: • The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 74).
Printing quality problems Condition Vertical repetitive defects Suggested solutions If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see "Replacing the toner cartridge" on page 62). • Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.
Printing quality problems Condition Suggested solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. A aBb A aBb C A aBb C A aBb C A aBb C Cc Curl or wave • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. • Ensure that the paper is loaded properly. • Check the paper type and quality.
Printing quality problems Condition Wrinkles or creases Suggested solutions • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 74). Solid color or black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
Printing quality problems Condition Loose toner Suggested solutions • Clean the inside of the machine (see "Cleaning the machine" on page 74). • Check the paper type, thickness, and quality. • Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 62). If the problem persists, the machine may require repair. Contact a service representative.
Printing quality problems Condition Curl Suggested solutions If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see "Opening printing preferences" on page 43).
Operating system problems 1 Common Windows problems Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. “General Protection Fault”, “Exception OE”, “Spool 32”, or “Illegal Operation” messages appear. Close all other applications, reboot Windows and try printing again. “Fail To Print”, “A printer timeout error occurred” message appear.
Operating system problems 2 Common Mac problems Condition The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Suggested solutions Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. Some letters are not displayed normally during cover page printing. Mac OS cannot create the font while printing the cover page.
Operating system problems 3 Common Linux problems condition The machine does not print. Suggested solutions • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device. • Check if the machine is started.
Operating system problems condition Suggested solutions I encounter error “Cannot open port device file” when printing a document. Avoid changing print job parameters (via LPR GUI, for example) while a print job is in progress. Known versions of CUPS (Common UNIX Printing System) server break the print job whenever print options are changed and then try to restart the job from the beginning.
Operating system problems 4 Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem The PostScript file cannot be printed Possible cause The PostScript driver may not be installed correctly. Solution • Install the PostScript driver (see "Software Installation" on page 127). • Print a configuration page and verify that the PS version is available for printing. • If the problem persists, contact a service representative.
Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. Country/Region CAMEROON Country/Region Customer Care Center Web Site ALBANIA 42 27 5755 www.samsung.com ARGENTINE 0800-333-3733 www.samsung.com ARMENIA 0-800-05-555 www.samsung.com AUSTRALIA 1300 362 603 www.samsung.com AUSTRIA 0810-SAMSUNG (7267864, € 0.07/min) www.samsung.com AZERBAIJAN 088-55-55-555 www.samsung.com BAHRAIN 8000-4726 www.samsung.
Contact SAMSUNG worldwide Country/Region Customer Care Center Web Site EIRE 0818 717100 www.samsung.com EL SALVADOR 800-6225 www.samsung.com ESTONIA 800-7267 www.samsung.com FINLAND 030-6227 515 www.samsung.com FRANCE 01 48 63 00 00 www.samsung.com GERMANY 01805 - SAMSUNG (726-7864 € 0,14/min) www.samsung.com GEORGIA 8-800-555-555 www.samsung.com 0800-10077 www.samsung.com Country/Region Customer Care Center 1800 1100 11 INDIA Web Site www.samsung.
Contact SAMSUNG worldwide Country/Region Customer Care Center Web Site MALAYSIA 1800-88-9999 www.samsung.com MACEDONIA 023 207 777 www.samsung.com MEXICO 01-800-SAMSUNG (726-7864) www.samsung.com MOLDOVA 00-800-500-55-500 www.samsung.com MONGOLIA MONTENEGRO Country/Region 1-800-10-SAMSUNG(726-7864) for PLDT PHILIPPINES 080 100 2255 www.samsung.com NIGERIA 0800-726-7864 www.samsung.com NETHERLANDS 0900-SAMSUNG (0900-7267864) (€ 0,10/min) www.samsung.
Contact SAMSUNG worldwide Country/Region Customer Care Center Web Site SOUTH AFRICA 0860-SAMSUNG (726-7864) www.samsung.com SPAIN 902-1-SAMSUNG(902 172 678) www.samsung.com SWEDEN 0771 726 7864 (SAMSUNG) www.samsung.com SWITZERLAND TADJIKISTAN TAIWAN TANZANIA THAILAND 0848-SAMSUNG (7267864, CHF 0.08/min) Country/Region Customer Care Center 0-800-502-000 UKRAINE Web Site www.samsung.com/ua www.samsung.com/ ua_ru UZBEKISTAN 8-10-800-500-55-500 www.samsung.
Glossary ADF The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802). 802.11b/g/n 802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.
Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system. It is the printing term used for a toner usage measurement on printing.
Glossary DHCP DPI A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts. Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing.
Glossary ECM EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise. A suite of protocols developed by Apple Computer for computer networking. It was included in the original Mac (1984) and is now deprecated by Apple in favor of TCP/IP networking.
Glossary Gateway IEEE A connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a computer or a network that allows access to another computer or network. The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional organization for the advancement of technology related to electricity.
Glossary IPM ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications.
Glossary LDAP MH The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP. Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook-based run-length encoding scheme optimized to efficiently compress white space.
Glossary NetWare OSI A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. Open Systems Interconnection (OSI) is a model developed by the International Organization for Standardization (ISO) for communications.
Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used primarily in the electronic and desktop publishing areas. - that is run in an interpreter to generate an image. A convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints. PS Printer Driver See PostScript. A program used to send commands and transfer data from the computer to the printer.
Glossary SMB TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Inter-process communication mechanism. The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run.
Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microsoft Windows and Apple Mac operating systems. A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light.
Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security. WPS The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network.
Index A D google cloud printing accessories default settings J installing 68 ordering 56 tray setting direct printing utility AirPrint 172 divice options AnyWeb Print 217 driver installation Unix B backing up data 50 buttons 40 206 eco 19 entering character print screen 19 error message wps 19 45 196 95 favorites settings, for printing features 44 5 inside 75 machine features 177 outside 74 print media feature 104 pickup roller 77 cleaning a machine 74 81 tips f
Index menu wireless network setup paper in the tray1 31 paper in the tray1 / optional trays 31 emulation 188 numeric keypad special media 35 information 179 n-up printing job management 193 M menu map Mac common Mac problems 179 menu overview 248 25 multi-purpose (or manual feeder) tray Mac 56 ordering 56 33 driver installation for USB cable connected 128 tips on using 33 output support using special media 35 overlay printing 207 system requirements 110 using SetIP 135
Index mobileprint 171 printing a document Windows print media S 42 safety 36 printing on both sides of paper Mac 208 glossy paper 40 printing to a file 198 labels 38 setting as a default machine 197 special printer features 199 secu printing card stock 39 envelope output support 104 information 11 symbols 11 Samsung Printer Status preprinted paper 39 UNIX 211 service contact numbers setting the paper size 40 using direct printing utility 206 SetIP program setting the
Index T USB cable driver installation toner cartridge estimated life 59 handling instructions 58 non-Samsung and refilled 58 redistributing toner 60 replacing the cartridge 62 storing 58 tray adjusting the width and length 30 changing the tray size 30 loading paper in multi-purpose (or manual 33 feeder) tray wireless 21, 22, 128, 130 driver reinstallation 129, 131 USB memory how to back up 50 how to manage 49 USB memory device printing 49 using help 44, 209 W waste toner contai
