User manual
Table Of Contents
- Basic
- 1. Introduction
- 2. Menu Overview and Basic Setup
- 3. Maintenance
- Ordering supplies and accessories
- Available supplies
- Available maintenance parts
- Storing the toner cartridge
- Redistributing toner
- Replacing the toner cartridge
- Replacing the waste toner container
- Replacing the imaging unit
- Monitoring the supplies life
- Setting the toner low alert
- Cleaning the machine
- Tips for moving & storing your machine
- 4. Troubleshooting
- 5. Appendix
- Advanced
- Quick Guide for Windows 8 User
- Contact SAMSUNG worldwide
- Glossary
- Index
Printing quality problems
287
6. Troubleshooting
Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 91).
• Check the paper type and quality.
• Remove the imaging unit and then, install a new one (see "Replacing the toner cartridge" on page 83).
If the problem persists, the machine may require repair. Contact a service representative.
Character voids Character voids are white areas within parts of characters that should be solid black:
• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
• The paper may not meet paper specifications.
Horizontal stripes If horizontally aligned black streaks or smears appear:
• The imaging unit may be installed improperly. Remove the imaging unit and reinsert it.
• The imaging unit may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 87).
If the problem persists, the machine may require repairing. Contact a service representative.
Condition Suggested solutions
A