SCX-812x Series CLX-92x1 Series CLX-9301 Series Multi-Functional Printer User’s Guide imagine the possibilities Thank you for purchasing a Samsung product.
Copyright © 2012 Samsung Electronics Co., Ltd. All rights reserved. This user’s guide is provided for informational purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide. • • • • • • Samsung and Samsung logo are trademarks of Samsung Electronics Co., Ltd. PCL and PCL 6 are trademarks of Hewlett-Packard Company.
contents COPYRIGHT 2 CONTENTS 9 14 21 23 Safety information Regulatory information About this user’s guide Features of your new product INTRODUCTION 25 25 26 27 28 29 30 31 32 33 34 34 34 35 35 35 35 36 37 Machine overview Front view 1 Front view 2 Rear view Inner view (CLX-92x1 Series, CLX-9301 Series) Inner view (SCX-812x Series) Control panel overview Touch interaction Understanding the status LED Turning the machine on Turning the machine off Connecting a printer cable Using a network cable Intro
contents COPYING 50 50 50 51 51 51 52 52 52 52 53 53 54 55 55 55 56 57 60 60 61 62 62 62 63 64 64 64 64 Understanding the copy screen Basic tab Advanced tab Image tab Basic copy Copying originals of different sizes Changing the settings for each copy Selecting the Paper Source tray Reducing or enlarging copies Copying multiple sides Selecting the color mode (CLX-9201 9301 Series only) Deciding the form of copy output Changing the darkness Using special copy features Selecting the size of originals Selecti
contents SCANNING 76 71 71 71 72 72 73 73 73 74 74 74 74 74 74 75 Adjusting the document settings Selecting the size of originals Faxing on both sides of originals Selecting the orientation of originals Changing the resolution Selecting the type of originals Changing the darkness Printing a fax report Using a programs setting Saving Programs Using Programs Managing Programs Saving and loading documents Saving Loading 76 76 77 77 78 78 78 78 79 79 80 Basic scanning method Understanding the scan methods
contents USING SMARTHRU WORKFLOW, SHARED FOLDER, AND STORED DOCUMENT 89 89 90 90 91 91 91 91 92 92 93 About SmarThru Workflow Understanding the SmarThru Workflow screen Workflow Screen Workform Creation Screen Workform execution Understanding the Shared Folder screen Creating a shared folder Using the shared folder Registering users Understanding the Stored Document screen Saving documents in the Stored Document SETTING UP AN ADDRESS BOOK 94 94 94 95 95 95 95 95 96 96 96 Setting up an address book usin
contents 110 MAC printing 110 Printing a document 111 Activating optional devices or accessories 111 Changing printer settings 113 Printing multiple pages on one sheet of paper 113 Printing on both sides of paper 113 Linux printing 113 Printing from applications 114 Printing files 114 Configuring Printer Properties 114 UNIX Printing 114 Proceeding the print job 114 Changing the machine settings USING A USB MEMORY DEVICE 116 116 117 118 118 118 Understanding the USB screen About USB memory device Printing
contents 141 Paper jam inside of the machine (Jam at Fuser out) 141 Paper jam at the top of duplex path (Jam Duplex Return, Jam Duplex 1) 142 Paper jam at the inside of duplex path (Jam Duplex 2) 142 Paper jam bottom of duplex path (Jam Duplex Regi.
Safety information These warnings and precautions are included in order to prevent injury to you and others, as well as preventing any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. Use common sense for operating any electrical appliance and whenever using your machine. Also, follow all warnings and instructions marked on the machine and in the accompanying literature.
Operating environment Warning Do not use if the power cord is damaged or if the electrical outlet is not grounded. ►This could result in electric shock or fire. Do not place anything on top of the machine (water, small metal or heavy objects, candles, lit cigarettes, etc.). ►This could result in electric shock or fire. • If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine.
Operating method Caution Do not forcefully pull the paper out during printing. ►It can cause damage to the machine. Be careful not to put your hand between the machine and paper tray. ►You may get injured. Be care when replacing paper or removing jammed paper. ►New paper has sharp edges and can cause painful cuts. When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch. ►Burns can occur.
Caution Before moving the machine, turn the power off and disconnect all cords. The information below are only suggestions based on the units weight. If you have a medical condition that prevents you from lifting, do not lift the machine. Ask for help, and always use the appropriate amount of people to lift the device safety. Then lift the machine: • If the machine weighs under 20 kg (44.09 lbs), lift with 1 person. • If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift with 2 people.
Keep cleaning supplies away from children. ►Children could get hurt. Do not disassemble, repair or rebuild the machine by yourself. ►It can damage the machine. Call a certified technician when the machine needs repairing. To clean and operate the machine, strictly follow the user's guide provided with the machine. ►Otherwise, you could damage the machine. Keep the power cable and the contact surface of the plug clean from dust or water. ►Otherwise, this could result in electric shock or fire.
Regulatory information This machine is designed for our sound environment and certified with several regulatory statements. Laser Safety Statement The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1 : 2007. Class I laser products are not considered to be hazardous.
PERCHLORATE WARNING This Perchlorate warning applies only to primary CR (Manganese Dioxide) Lithium coin cells in the product sold or distributed ONLY in California USA. Perchlorate Material - special handling may apply. see www.dtsc.ca.gov/hazardouswaste/perchlorate. (U.S.A. only) Power Saver This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.
Radio Frequency Emissions FCC Information to the User This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Russia only Germany only Turkey only Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the following information: 1. the date and time of transmission 2.
Ringer Equivalence Number The Ringer Equivalence Number and FCC Registration Number for this machine may be found on the label located on the bottom or rear of the machine. In some instances you may need to provide these numbers to the telephone company. The Ringer Equivalence Number (REN) is a measure of the electrical load placed on the telephone line, and is useful for determining whether you have “overloaded” the line.
Important warning: You must earth this machine. The wires in the mains lead have the following color code: • Green and Yellow: Earth • Blue: Neutral • Brown: Live If the wires in the mains lead do not match the colors marked in your plug, do the following: You must connect the green and yellow wire to the pin marked by the letter “E” or by the safety ‘Earth symbol’ or colored green and yellow or green. You must connect the blue wire to the pin which is marked with the letter “N” or colored black.
China only Regulatory information_ 20
About this user’s guide This user’s guide provides information to provide a basic understanding of the machine as well as detailed explanations on each step during actual usage. Valuable for both novice and professional users, all users can refer to this guide for installing and using the machine. • • • • • • • Read the safety information before using the machine. If you have a problem using the machine, refer to the troubleshooting chapter (see "Troubleshooting" on page 125).
Finding more information You can find information for setting up and using your machine from the following resources, either as a print-out or on screen. Material name Description Installation Guide This guide provides information on setting up your machine and requires that you follow the instructions in the guide to prepare the machine. Go Guide This guide provides operating procedures and descriptions of the most frequently used functions, allowing the machine to immediately be used.
Features of your new product Your new machine is equipped with a number of special features that improve the quality of your printed documents. Special Features Print with excellent quality and speed Print in various environments • • • • • • You can print with a resolution of up to 1,200 x 1,200 dpi (CLX-92x1 9301 Series). You can print with a resolution of up to 9,600 x 600 dpi effective output (SCX-812x Series). CLX-9301 Series prints A4-sized or letter-sized paper at up to 30 ppm.
Features by model The machine is designed to support all of your document needs from printing and copying to more advanced networking solutions for your business. Some features and optional goods may not be available depending on models or countries.
Introduction 1.
7 Optional dual cassette feeder right bottom door a. Optional device.
Rear view 1 2 3 4 1 Duplexing automatic document feeder cable 3 USB port 2 Network port 4 USB printer port Introduction_ 27
Inner view (CLX-92x1 Series, CLX-9301 Series) 3 4 2 1 1 LSU window cleaning stick 3 Toner Cartridges 2 Waste toner container 4 Imaging units If you want to see the imaging unit, you need to remove the waste toner container.
Inner view (SCX-812x Series) 3 2 1 1 Waste toner container 2 Toner cartridge 3 Imaging unit If you want to see the imaging unit, you need to remove the waste toner container.
Control panel overview 3 4 5 12 1 6 C 7 9 13 14 10 ID 8 15 11 2 1 Display screen Shows the current machine status and prompts during an operation. You can set menus easily using the display screen. 2 Status LED Shows the status of your machine (see "Understanding the status LED" on page 32). 3 Job Status Shows the jobs currently running, queued jobs, completed jobs, current error code or secured jobs. 4 Counter Shows the amount of paper used (see "Counter button" on page 35).
Touch interaction Type Description Tap (Press) Touch & Move Release Action of quickly pressing and releasing an area of screen (When used with “release”, it will be called a “press’”). When touching the screen, the focus will be moved straight slowly. When releasing, only the focus will be moved. On the touchable view (not item), touch & move will activate and through the touch & move, function will be activated -> micro control activates through touch & move on the video player.
Understanding the status LED The color of the status LED indicates the machine's current status. Description Status Off • • Green Red The machine is off-line. The machine is in power saver mode. When data is received, or any button is pressed, it switches to on-line automatically. On The machine is on-line and can be used. Blinking Fax The machine is sending or receiving faxes. Copy The machine is copying documents. Scan The machine is scanning documents.
Turning the machine on 3. Turn on the main power switch. Keep in mind that you should use the power cord supplied with the machine. Otherwise, it can cause fire or damage to the machine. 1. Plug the power cord into the power receptacle. • • 2. Plug the other end into a properly grounded AC outlet. Introduction_ 33 Some parts inside of the machine may be hot when power is on, or after printing. Be careful not to burn yourself when working inside the machine.
Turning the machine off Connecting a printer cable If you need to turn the machine off, press the Power button for more than three seconds on the right side of the control panel. When the confirmation window appears, press Yes from the display screen, then wait until power is turned off automatically. Using a network cable • • This machine has a bulit-in network interface card. You can connect your machine to a network using a network cable.
Introducing the display screen and useful buttons • Display screen • The display screen on the control panel allows user-friendly operation of the machine. Once you press the home icon ( ) on the screen, it shows the display screen. The display screen image in this user’s guide may differ from your machine depending on its options or models. • • • • Icons shown on the display screen such as Fax may be grayed out, depending on the optional kit or program installed in your machine.
• Meaning of status If the machine requests a password for eco mode, you need to enter the password. Contact your administrator. The Eco button is activated only for Copy, Quick Copy and Stored Document menus. • Status Off • • Description • • • The machine is not in Eco mode. Green On The machine is in Eco mode. • • Job Status button When you press the Job Status button, the screen lists the currently running, queued, and completed jobs.
Active Notice Displays any error messages and codes that have occurred. • No: Gives the order of messages. • Machine Status Message: Displays the error messages for the current errors in the machine. • Error Code: Displays the error message's code. • Detail: Displays detailed information of the selected job. • Close: Closes the job status window. Interrupt button When you press Interrupt ( ), the machine goes into interrupt mode, which means it stops the current printing job for an urgent copy job.
Media and tray 2. This chapter provides information on how to load originals and print media into your machine. This chapter includes: • • • • • Loading originals Selecting print media Loading paper in the tray Loading originals Printing on special media Tray setting 2. Place the original face down on the scanner glass and align it with the registration guide at the top left corner of the glass.
• • • • • Do not attempt to load the following types of paper, in order to prevent paper jams, low print quality, and machine damage. - Carbon paper or carbon-backed paper - Coated paper - Onion skin or thin paper - Wrinkled or creased paper - Curled or rolled paper - Torn paper Remove all staples and paper clips before loading. Make sure any glue, ink, or correction fluid on the paper is completely dry before loading. Do not load originals that include different sizes or weights of paper.
• The process to load paper in tray 1, tray 2, tray 3, and tray 4 is the same. Using photographic paper or coated paper may cause problems, that require repairs. Such repairs are not covered by the warranty or service agreements. 1. Squeeze the lock lever on the handle and pull out the tray. 1 1 Paper width guide 4. Flex and fan the edge of the paper stack to separate the pages before loading papers. 2. Squeeze the paper length guide, and pull it to the end of the tray. 5.
6. Adjust the paper length guide to the desired paper length. MAX 1 7. After loading paper into the tray, pinch the paper width guide and move it toward the stack of paper until it lightly touches the side of the stack. Do not press the guide too tightly to the edge of the paper: the guide may bend the paper. • • 1 Paper capacity guide 8. Fix the the paper length guide using the locking switch. Release the locking switch to load a different sized paper.
want to set the paper size and type or if the machine cannot detect them, you can set the size and type directly in the confirmation window. • • 1. Open the multi-purpose tray and pull out the extention if necessary. If you experience problems with paper feeding, check whether the paper meets the media specifications (see "Print media specifications" on page 165). Then, try placing one sheet at a time in the multi-purpose tray (see "Multi-purpose tray" on page 42).
3. Load the paper with the side to be printed on facing down. The settings made from the machine driver override the settings on the control panel. To print from an application: a) Open an application, and start the print menu. b) Open Printing Preferences (see "Opening printing preferences" on page 101). c) Press the Paper tab in Printing Preferences, and select an appropriate paper type, size, and source. d) Press OK. e) Start printing from an application. 4.
Media sizes automatically detected Printing on special media This machine can automatically detect various sized-paper. Refer to the table below. The table below shows the available special media for each tray.
Envelope • Successful printing on envelopes depends upon the quality of the envelopes. To print an envelope, place it with the flap side up. • For the best print quality, position margins no closer than 15 mm (0.6 inches) from the edges of the envelope. Avoid printing over the area where the envelope’s seams meet. Labels Load the paper with the side to be printed on facing down. To avoid damaging the machine, use only labels designed for use in laser machines.
• Do not load paper that does not have space between labels running the same direction as the paper is being fed. Otherwise, it could cause paper jams.
Tray setting Setting the paper type After loading paper in the paper tray, set the paper size and type using the display screen. For computer printing, select the paper size and type in the application program you use on your computer (see "Opening printing preferences" on page 101). 1. Press Machine Setup > Tray Settings > Settings > select the tray you want from the display screen. The settings made from the machine driver override the settings on the display screen. Setting the paper size 1.
1. Press Machine Setup > Tray Settings > Settings > Auto Continue. 2. Press the button in Tray Confirmation Message to activate this function. 2. Choose one of the options. Auto tray switch This is the option to set if the machine is to continue printing or not when any tray becomes empty. For example, both tray 1 and tray 2 are filled with the same size paper, the machine automatically prints from tray 2 after the tray 1 runs out of paper. 1.
1. Press Machine Setup > Tray Settings > Settings > Tray Protection. 2. Choose tray and press the button to activate this function. Tray priority setting When you do not select the tray for printing, the tray selected as in the Tray Priority Setting will be used in order. If the tray does not have the paper on which you want to print, the machine automatically prints from the trays in the priority order set. 1. Press Machine Setup > Tray Settings > Settings > Tray Priority Setting. 2.
Copying 3. This chapter gives you step-by-step instructions for copying documents. This chapter includes: • • • Using special copy features Using a program’s setting Using the Quick Copy menu Understanding the copy screen • When you press Copy from the display screen, the Copy screen appears which has several tabs and lots of copying options. All the options are grouped by features so that you can configure your selections easily.
Image tab • • • 2. Place the originals face up in the DADF or place a single original face down on the scanner glass and close the DADF (see "Loading originals" on page 38). Original Type: Improves the copy quality by selecting the original’s type for the current copy job (see "Selecting the type of originals" on page 62). Adjust Background: Prints an image with a lighter background.(see "Adjusting background" on page 62).
- A4 SEF and A5 LEF - Letter LEF and Ledger If Letter is the default paper size, - A3 and A4 LEF - B4 and B5 LEF - Ledger and Letter LEF - Legal, Letter SEF and Statement LEF 1. Press Copy from the display screen. 2. Place the different sized originals face up in the DADF. When you place them in the DADF, align and gently push them to the rear side of the DADF width guide. Changing the settings for each copy On the Basic tab of the Copy screen, you can select copy features before starting to copy.
• • and quality of originals, the printout’s quality could be different from the sample image’s. of the paper. 2 -> 1 Sided: Scans both sides of the originals and prints each one on a separate page. You can select the original binding type: either Book or Calendar. 2 -> 2 Sided: Scans both sides of the original and prints on both sides of the paper. This function produces exactly the same printout from the originals. You can select the original and output binding type: either Book or Calendar.
• Uncollated: Printouts sorted into stacks of individual pages. Changing the darkness Press the Basic tab. You can adjust the degree of darkness using the left/right arrows. This feature allows dark images to be printed into lighter images, or light images into darker images. • Rotate: Printouts are stacked criss-crossed in sets. • • • This feature is available only when the standard or booklet finisher is not installed. This feature is available only with Letter- and A4-sized print media.
Using special copy features trays. For example, if the originals total 3 pages, the 1st page is letter-sized paper, the 2nd page is legal-sized paper, and the 3rd page is letter-sized paper, then the machine prints the output first letter, legal, and letter in order from several trays. On the Advanced or Image tab of the Copy screen, you can select specific copy features. Mixed Size is activated when the originals are placed in the DADF.
the left side of the machine or an original document placed on the scanner glass with the top of the original document toward the right side of the machine. Using the DADF Using the scanner glass When you place an original on the scanner glass, leave a little space between the edge of the scanner glass and the original. Otherwise, part of original may not be printed. Icon 5. Press Start on the control panel to begin copying.
8. Press Start on the control panel to begin copying. • • • If the original is larger than the printable area, some portions may not be printed. If you do not press the Start button, only the front side will be copied. If you press the Stop button, the machine cancels the copy job and returns to ready mode. N-up copying The machine reduces the size of the original images and prints 2 - 9 pages onto one sheet of paper.
Original orientation (DADF/Scanner glass) In the DADF Original orientation (display screen) Upright Images Direction of paper feeding in the tray LEFa or SEFb Available orientation Left-to-Right or Right-to-Left Result Left-to-Right Right-to-Left On the scanner glass In the DADF Sideways Images LEF or SEF On the scanner glass Copying_ 58
Original orientation (DADF/Scanner glass) In the DADF Original orientation (display screen) Sideways Images Direction of paper feeding in the tray LEF or SEF Available orientation Top-to-Down or Down-to-Top Result Top-to-Down Down-to-Top On the scanner glass In the DADF Upright Images LEF or SEF On the scanner glass a. LEF meaning is Long Edge Feed. b. SEF meaning is Short Edge Feed. • All other page order options of N-up are the same except for the 2Up.
7. Press Start on the control panel to begin copying. If an original is placed on the scanner glass, the machine shows the window asking if you want to place another page. Load another original and press Yes. When you finish, press No on this window. • 1-Sided Original: Copies from one side of the original to one page of a booklet. • 2-Sided Original Book: Copies each side of an original to one page of a booklet. • 2-Sided Original Calendar: Copies each side of an original to one page of a booklet.
1. Press Copy from the display screen. 2. Place a book page face down on the scanner glass (see "Loading originals" on page 38). • When you place a book on the scanner glass, leave a little space (about 10 mm) between the top or bottom edge of the scanner glass and the book. • Some books may not be available in this feature such as a hard-cover book, poorly bound book, etc. 3.
Stamp Prints the date and time, IP address, device information, and the entered comment on printouts. 1. Press Copy from the display screen. 2. Place the originals face up in the DADF or place a single original face down on the scanner glass and close the DADF (see "Loading originals" on page 38). 3. Adjust the settings for each copy such as Paper Source, Duplex and more in the Basic tab (see "Changing the settings for each copy" on page 52). 4. Press the Advanced tab > Stamp from the display screen. 5.
Erasing backside Images When the original is thin and backside images show through, you can use this feature to remove the backside images. 1. Press Copy from the display screen. 2. Place the originals face up in the DADF or place a single original face down on the scanner glass and close the DADF (see "Loading originals" on page 38). 3. Adjust the settings for each copy such as Paper Source, Reduce/Enlarge, Duplex and more in the Basic tab (see "Changing the settings for each copy" on page 52). 4.
Using a program’s setting 1. Press Quick Copy from the display screen. This option allows you to save the current settings for future use. You can also use the previous settings from the last job. Saving Programs 1. Press Copy from the display screen. 2. Adjust the settings for each copy such as Paper Source, Duplex and more in the Basic tab (see "Changing the settings for each copy" on page 52). 3.
Faxing (optional) 4. This guide gives you information about using your machine as a fax machine. This chapter includes: • • • • • • • • • Preparing to fax Sending a fax from your computer Understanding the fax screen Sending a fax Receiving a fax • • You cannot use this machine as a fax through the internet phone line. For more information ask the internet service provider.
For more information about Fax Journal, click Help. Sending a fax (MAC) To send a fax from your computer, the Fax Utilities program must be installed. This program is installed when you install the printer driver. The following steps are based on the Mac OS X 10.5 or 10.6. Depending on the OS version, the following steps will be different. 1. Open the document to be sent. 2. Select Print from the File menu. The Print window will be displayed. It may look slightly different depending on your application.
Understanding the fax screen Advanced tab To use the fax feature, press Fax on the display screen. If you want to use this feature, you need to install the optional fax kit on your machine. If a different screen is displayed, press ( screen. ) to go to the home display • • • • Basic tab • • • • Original Size: Selects the size of the original (see "Selecting the size of originals" on page 71).
Sending a fax 7. Press Start on the control panel. The machine starts to scan and send a fax to the destinations. This part explains how to send a fax and the special methods of transmission. • When you place the originals, you can use either the DADF or the scanner glass. If the originals are placed on both the DADF and the scanner glass, the machine will read the originals on the DADF first, because it has higher priority in scanning.
Sending a fax manually using an extension telephone • This method is sending a fax using an extension telephone. Make sure that the extension telephone is connected to the EXT socket of the fax kit on the machine. While you are talking over the telephone connected to the EXT socket, copy and scan features are not available. 1. Place the originals face up in the DADF or place a single original face down on the scanner glass and close the DADF (see "Loading originals" on page 38). 2.
Receiving a fax 4. Press OK. This part explains how to receive a fax and the special receiving methods available. Receiving in secure receiving mode Changing the receive modes Your machine is preset to the Fax mode at the factory. When you receive a fax, the machine answers the call on a specified number of rings and automatically receives the fax. However, if you want to change the receive mode to another mode, follow the steps below: 1.
Selecting a received fax output tray Adjusting the document settings This option allows you to specify the tray where the fax will be printed. 1. Press Machine Setup > Application Settings > Fax Settings > Received Fax Printing > Output Tray from the display screen. Before sending a fax, you can adjust the document settings, such as resolution, darkness, color, duplex and so on. The document setting herein is for the current job only.
• • • 1 Sided: For originals that are printed on one side only. 2 Sided, Book: For originals that are printed on both sides. 2 Sided, Calendar: For originals that are printed on both sides, but the back is rotated 180 degrees. 2. Press the appropriate option. • Upright Images: Select this setting for an original document loaded with the top toward the back of the machine. Using the DADF To use 2 Sided, Book and 2 Sided, Calendar, load the originals on the DADF.
This option is enabled only if the receiving machine also supports Ultra Fine resolution. When your machine is set to the Super Fine or Ultra Fine resolution and the fax machine with which you are communicating does not support the Super Fine or Ultra Fine resolution, the machine transmits using the highest resolution mode supported by the other fax machine. Selecting the type of originals 2. Press the appropriate option. • Text: For originals with text or line art.
Using a programs setting the same time. This option allows you to save the current settings for future use. You can also use the previous settings from the previous job. Saving Programs 1. Press Fax from the display screen. 2. Adjust the document settings in the Advanced or Image tab (see "Adjusting the document settings" on page 71). 3. Press the Basic tab. 4. Select Resolution (see "Changing the resolution" on page 72). 5. Press Programs. Managing Programs 1. Press Fax from the display screen. 2.
You can see the values of set Programs by scrolling up or down and check the values using the up/down arrows. 7. Press Save. 8. You can check the all settings again. If everything is fine, press Add to home to make shortcut in main screen, Save to save current settings or cancel to quit without saving. Loading 1. Press Scan to Email, Scan to Server or Scan to USB from the display screen. 2. Press Programs > Load. 3. Press the previous setting you want to use.
Scanning 5. Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer.
Scanning originals and sending through email (scan to email) Advanced tab You can scan originals and send the scanned image to several destinations from the machine by email. To scan and send an image as an email attachment, you need to set up network parameters, SMTP settings and Scan to Email settings using the control panel or SyncThru™ Web Service. For details about how to set up the network parameters and email settings, refer to the Administrator’s Guide on the supplied CD.
Output tab • • 1. Press Machine Setup > Application Setting > Scan to Email Settings from the display screen. Quality: Adjusts the display quality of the scanned output (see "Quality" on page 84). File Name: Makes the file name for the file to be sent (see "File Policy" on page 84). Resending to the last email address To resend to the last used email address: 1.
• • • • Output tab address book using SyncThru™ Web Service" on page 96). Recent: Shows the latest 10 email addresses used. Also, you can choose email addresses instead of pressing the pop-up keyboard (see "Resending to the last email address" on page 78). Resolution: Selects scanning resolution value (see "Changing the resolution" on page 81). Programs: Allows you to save the current settings for future use (see "Using a programs setting" on page 85).
3. Set the scan features in the Advanced, Image, or Output tabs (see "Changing the scan feature settings" on page 81). 4. Press the Basic tab. 5. Press Recent. 6. Press the server address to which you want to resend. Then press OK. Add to Address: Allows you to add a server address in the Recent results to the Address Book. • Delete: Allows you to delete a server address in the Recent results. Press the server address you want to delete. Then press Delete. 7.
Output tab 11. After scanning is complete, you can remove the USB memory device from the machine. Changing the scan feature settings This section explains how to adjust the document settings for each scan job, such as resolution, duplex, original size, type, color mode, darkness, and more. The settings you change will be maintained for a certain time, but after that period, the options will be reset to default values.
1. Press the white bar and move it to choose the value. 2. Press the appropriate option. • Upright Images: Select this setting for an original document loaded with the top toward the back of the machine. Scanning from both sides of originals This feature applies to scanning two-sided original documents. You can select whether the machine scans only one side or both sides of the paper. Press the Advanced tab > Duplex, then select an option.
Selecting the size of originals • • 1. Press the Advanced tab > Original Size, then select an option. Text/Photo: Use for originals with mixed text and photographs. Photo: Use when originals are photographs. 3. Press to go back to the previous screen. Selecting the color mode Use one of these options to scan the original: Auto, Color, Gray or Mono. 1. Press the Image tab > Color Mode from the display screen. Select the appropriate option. 2. Press the appropriate option.
Quality 1. Press the Image tab > Adjust Background from the display screen. You can use this option to produce a high-quality document. The higher quality you select, the larger file size you get. 1. Press the Output tab > Quality from the display screen. 2. Press the appropriate option. • Off: Disables this feature. • Auto: Automatically adjusts background brightness. • Enhance: Darkens the background. Use the left/right arrows to toggle the values. • Erase: Lightens the background.
CD. 1. Press the Output tab > File Format from the display screen. 2. Press the appropriate option. • • JPEG: Scans originals in JPEG format. PDF: Scans originals in PDF format. You can open the file with the Adobe Acrobat Reader. - MultiPage: If you want several originals to be scanned as one file, press MultiPage. - Secure: You can set the password for the PDF file created using this option. You can also set whether to allow users to access the the created PDF file to print or modify.
3. Press Scan to PC from the display screen. 5. Press Programs > Save. 6. Press Program Name input area. The pop-up keyboard appears. Enter the program name you want. Then press OK. You can see the values of set Programs by scrolling up or down and check the values using the up/down arrows. 7. Press Save. 8. You can check the settings again. If everything is fine, press Add to home to make a shortcut on the main screen, Save to save current settings, or Cancel to quit without saving. 4.
4. For MAC OS X 10.4 ~10.5 Click Devices and click Browse Devices. For MAC OS X 10.6 Select your device below SHARED. Skip to step 6. 5. For Mac OS X 10.4 Select your machine in Twain devices option. Make sure that Use TWAIN software checkbox is checked, and click Connect. • If a warning message appears, click Change Port.. to select port. • If TWAIN UI appears, from the Preference tab, click Change Port.. to select port. For Mac OS X 10.
To save a Job Type setting for the next scan job: Tools 1. Select the setting you want to use from the Job Type drop-down list. 2. The next time you open the Scanner Properties window, the saved setting is automatically selected for the scan job. Name Function Save Saves the image. Undo Cancels your last action. Redo Restores the action you canceled. Using the Image Manager Scroll Allows you to scroll through the image.
Using smarthru workflow, shared folder, and stored document 6. This chapter explains how to use SmarThru Workflow with your machine. This chapter includes: • • About SmarThru Workflow Understanding the SmarThru Workflow screen • Workform execution About SmarThru Workflow Understanding the SmarThru Workflow screen SmarThru™ Workflow is a document sending solution that allows users to operate devices on the network by performing a set of pre-constructed tasks called a “Workform.
Workflow Screen 3. Select Workform > Workformanager from the main menu. What are “Workform” and “Metadata”? A “Workform” is a work process created by combining various embedded plug-ins together to achieve a desired end result for a document. Metadata is extra information provided by the Workform creator for Workforms that use Scan or Direct input plug-ins. Public Workform Tab The Public tab shows public Workforms created for user groups by an administrator.
Workform execution Understanding the Shared Folder screen Users can operate various jobs with Workforms. 1. Press SmarThru Workflow on the main screen. This feature allows you to use the machine’s memory as a shared folder. The advantage of this feature is that you can conveniently use the shared folder through your computer. 2. Press one of the Workforms in the list and Select.
Registering users Understanding the Stored Document screen You can the shared folder in the exact same way as a normal computer. Create, edit, and delete the folder or file as a normal Windows folder. You also store scanned data in the shared folder. You can directly print files stored in the shared folder. You can print TIFF, BMP, JPEG, and PRN files. 1. Press Stored Document on the main screen. 2. Press Public or Private tab, then you can see the saved files.
Saving documents in the Stored Document 1. Press Stored Document on the main screen. 2. Press Public or Private tab, then you can see the saved files. If there is no file, you can save files from your PC (see "Print Mode" on page 105). 3. You can Rename, Delete or Print files.
Setting up an address book 7. This guide gives you guidelines for the address book. This chapter includes: • Setting up an address book using the control panel • Setting up an address book using the control panel You can save frequently used fax numbers, e-mail addresses, SMB server addresses, and FTP server addresses in your machine. • Individual: Stores up to 500 recipients’ information. • Group: Makes groups when you frequently send the same document to several destinations.
• Change Name: The sent file is saved as a different file name that is automatically generated. • Cancel: Does not save the sent file. • Overwrite: The sent file overwrites the existing file. 11. Select the Folder Creation option you want. • Use Login Name: If you select this option the machine creates a sub-folder in the file folder you selected. The sub-folder is named using the user name entered in step 5.
1. Press Machine Setup > Application Setting > Address Book from the display screen. 2. Select the address’s checkbox you want to delete and press the (delete) icon. 3. Press the icon when the confirmation window appears. The selected address will be deleted from the list. 12. Check the enable SMB box in SMB. You can enter the SMB information after checking this checkbox. 13. Enter the server address in decimal notation or a host name in SMB Server Address. 14.
21. Enter the file name in File Name, which is to be stored in the server. 22. Click Test to check the server’s information,. 23. Enter FTP server information almost same as you do for SMB. 24. Click Apply. 4. Click Login. 5. Enter the ID and password, and select a domain to log into the machine. 6. Click Login. If you do not use the SyncThru™ Web Service for five minutes, you will be automatically logged out. Press Undo to delete the information you entered. If you press Cancel, the Add window is closed.
1. Turn your networked computer on and open a web browser. 2. Enter your machine’s IP address as the URL in a browser. (Example, http://123.123.123.123) 3. Press Enter or click Go to access SyncThru™ Web Service. 4. Click Login. 5. Enter the ID and password, and select a domain to log into the machine. 6. Click Login. If you do not use the SyncThru™ Web Service for five minutes, you will be automatically logged out.
• • You can add individual addresses directly. Check the addresses you want to add to Group Address Book from Individual Address Book. You can delete individual addresses directly. Check the addresses you want to delete and press Delete in Group Address Book.
Printing 8. This chapter explains common printing tasks. This chapter includes: • • • • • • • • • • • • • Printer driver features Basic printing Opening printing preferences Using help Setting Device Options Using special print features Using direct printing utility Changing the default print settings Setting your machine as a default machine Printing to a file (PRN) MAC printing Linux printing UNIX Printing The procedures in this chapter are mainly based on Windows XP.
Basic printing 4. Click Properties or Preferences. • MAC printing (see "MAC printing" on page 110). • Linux printing (see "Linux printing" on page 113). • UNIX printing (see "UNIX Printing" on page 114). The following Printing Preferences window is for Notepad in Windows 7. Your Printing Preferences window may differ, depending on your operating system or the application you are using. 1. Open the document you want to print. 2. Select Print from the File menu. 3.
Basic tab Paper tab Use the Paper tab options to set the basic paper handling specifications. Click the Paper tab to display the options shown below. Orientation This option allows you to select the direction in which information is printed on a page. Copies Layout Options This option allows you to select various ways to layout your document. • Single Page Per Side: This option is a basic layout option. This option allows you to print a page on one side of a sheet of paper.
Graphics tab • For the PCL printer driver: • For the PS printer driver: Use the Graphic tab options to adjust the print quality for your specific printing needs. If you click Reset, settings in the Advanced option return to the default setting. Finishing tab Document Type You can the document’s type. This option allows you to set the actual type of the originals. Color Mode You can choose color options.
- • • • • • Output options Rotate: When printing multiple copies, the printouts are stacked criss-crossed in sets. • This feature is available only when the standard or booklet finisher is not installed. This feature is available only with Letter- and A4-sized print media. Before using this feature, you have to load the paper in the trays with SEF (Short edge feed) and LEF (Long edge feed).
Eco tab Samsung tab The Eco tab allows you to save print resources and lead you to eco-friendly printing. When you select Eco Printing, you can see the eco image ( )on some options. Also, Some options are not available in eco mode. Use the Samsung tab to display the copyright and the version number of the driver. If your computer is connected to the Internet, you can have access to additional device services.
1. Change the settings as needed on each tab. 2. Enter a name for the item in the Favorites input box. 3. Click • . Then all current driver settings are saved. If you want to update the setting you made, select more options and click . To use a saved setting, select it from the Favorites drop-down list. The machine is now set to print according to the setting you selected. To delete a saved setting, select it from the Favorites drop-down list and click EMF Spooling.
5. Select the page order from the Page Order drop-down list, if necessary. 6. Click the Paper tab, select the Original size, Source, and Type. 7. Click OK or Print until you exit the Print window. • Long Edge: This option is the conventional layout used in bookbinding. • Short Edge: This option is the conventional layout used in calendars.
Editing a watermark 1. To change the print settings from your software application, access Printing Preferences (see "Opening printing preferences" on page 101). 2. Click the Paper tab. 3. Select actual paper size of the originals from the Original Size. 4. Select the size of paper to be printed in the tray from the Output Size. 5. Select the Source and Type. 6. Click OK or Print until you exit the Print window. 1.
Using direct printing utility The overlay document size must be the same as the document you print with the overlay. Do not create an overlay with a watermark. This chapter explains how to use the Direct Printing Utility to print PDF files without open the files. Using a page overlay After an overlay has been created, it is ready to be printed with your document. To print an overlay with a document: 1. Create or open the document you want to print. 2.
Using the right-click menu Printing to a file (PRN) 1. Right-click on the PDF file you wish to print and select Direct Printing. The Direct Printing Utility window appears with the PDF file added. 2. Select the machine you wish to use. 3. Customize the machine settings for your needs. 4. Click Print. The selected PDF file is sent to the machine. You will sometimes need to save the print data as a file. To create a file: 1. Check the Print to file box at the Print window.
Activating optional devices or accessories • After installing the optional devices or accessories, you need to activate the options. 1. Open System Preferences and click Print & Fax. 2. Select your machine and click Options & Supplies.... 3. Select Driver and set the necessary options. Changing printer settings You can use advanced printing features provided by your machine. Open an application and select Print from the File menu.
• permission can start a print job. Group permission: If you check this option, only groups with group permission can start a print job. • If you want to encrypt a job accounting password, refer to help ( ) in the bottom left corner of the printer properties pane. • Administrators can enable job accounting and configure permissions in the control panel or SyncThru™ Web Service. For the detailed information about them, refer to the Administrator’s Guide.
Linux printing Printing multiple pages on one sheet of paper You can print more than one page on a single sheet of paper. This feature provides a cost-effective way to print draft pages. 1. Open an application, and select Print from the File menu. 2. Select Layout from the drop-down list under Orientation. In the Pages per Sheet drop-down list, select the number of pages you want to print on one sheet of paper. Some features may not be available depending on models or options.
• Advanced: This option allows you to set the print resolution, paper source, and destination. 5. Click Apply to apply the changes and close the Properties window. 6. Click OK in the LPR GUI window to start printing. 7. The Printing window appears, allowing you to monitor the status of your print job. To abort the current job, click Cancel. • Classes: This option shows the class of your machine.
Margins tab • • Use Margins: Set the margins for the document. By default, margins are not enabled. The user can change the margin settings by changing the values in the respective fields. Set by default, these values depend on the page size selected. Unit: Change the units to points, inches, or centimeters. Printer-Specific Settings tab Select various options in the JCL and General frames to customize various settings. These options are specific to the printer and depend on the PPD file.
Using a usb memory device 9. This chapter explains how to use a USB memory device with your machine. This chapter includes: • • Understanding the USB screen About USB memory device • • Printing from a USB memory device Managing USB memory Understanding the USB screen About USB memory device To use the USB feature, press USB on the display screen.
Insert a USB memory device into the USB memory port on your machine. Do not insert the USB memory device into other ports except the ports shown in the image below. If you insert the USB memory into other ports, the machine shows a warning message on the display screen. Printing from a USB memory device You can directly print files stored on a USB memory device. You can print TIFF, JPEG, and PRN files. You can select 50 files and print selected the files at once.
• If the PDF file you selected is secured with a password, you have to know the password for printing. Enter the password when the machine requires the secure password. If you do not know the password, the print job will be cancelled. 4. Press Print. 5. Press the appropriate option. • Copies: Selects the number of copies. • Color Mode: Selects the color mode of copies. • Duplex: Selects the machine to print copies on both sides of the paper.
management tools 10. This chapter introduces management tools provided to help you make full use of your machine. This chapter includes: • • • • • • • Easy Capture Manager Samsung AnyWeb Print Easy Eco Driver Using Samsung Easy Printer Manager Easy Capture Manager Available for Windows OS users only. Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited.
Printer information This area gives you general information about your machine. You can check information, such as the machine’s model name, IP address (or Port name), and machine status. You can view the online User’s Guide. Troubleshooting button: This button opens the Troubleshooting Guide when an error occurs. You can directly open the necessary section in the user’s guide. 2 Application information Includes links for changing to the advanced settings, preference, help, and about.
Toner Level You can view the level of toner remaining in each toner cartridge. The machine and the number of toner cartridge(s) shown in the above window may differ depending on the machine in use. Some machines do not have this feature. Option You can set printing job alert related settings. Order Supplies You can order replacement toner cartridge(s) from online. User’s Guide You can view the online User’s Guide. 1 2 3 using. This button opens the Troubleshooting Guide when an error occurs.
SNS Upload 4 Provides an easy and quick way to upload files to a variety of social networking sites (SNS). Scan an image directly or select an existing image to upload to Facebook, Flickr, Picasa, Google, or Twitter (see "Scanning to a Social Networking Site" on page 122). SNS Upload will only be available after Microsoft™.NET Framework 3.5 Service Pack 1 has been installed (http://www.microsoft.com/download/en /details.aspx?id=22) and Windows XP or higher and Internet Explorer 7.
Sending a Fax Printers configuration 1. Place a single document face down on the document glass, or load the documents face up into the document feeder. 2. Click Send Fax from the home screen. 3. Click add file and locate the file to fax. 4. Click Send Fax. 5. Enter the fax information (recipient’s number, cover page information, etc). 6. Click Send. Printers configuration has the two tabs: Printers and Classes.
Classes tab • Properties: Allows you to change the scan properties and scan a document. The Classes tab shows a list of available machine classes. Ports configuration In this window, you can view the list of available ports, check the status of each port, and release a port that is stalled in a busy state when its owner has terminated the job for any reason. 1 Shows all of the machine classes. 2 Shows the status of the class and the number of machines in the class.
Troubleshooting 11. This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • • • • • • • • • • Redistributing toner Replacing the toner cartridge Cleaning paper dust stick and chargers of imaging units Replacing the imaging unit Replacing the waste toner container If you cannot solve problems using this chapter, contact your administrator or service center. You can see the contact information from Machine Setup > Others > Contact Information.
4. Hold the toner cartridge and align it with the corresponding slot inside the machine. Insert it back into its slot until it locks in place. CLX-92x1 / 93x1 Series SCX-812x Series Replacing the toner cartridge The machine uses four colors and has a different toner cartridge for each one: yellow(Y), magenta(M), cyan(C), and black(K). When the toner cartridge is totally empty • The status LED turns red on and the display screen shows the error message of replacing toner.
6. Hold the toner cartridge and align it with the corresponding slot inside the machine. Insert it back into its slot until locks in place. 3. Remove the new toner cartridges from its bag. CLX-92x1 / 93x1 Series CLX-92x1 / 93x1 Series SCX-812x Series SCX-812x Series 4. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. CLX-92x1 / 93x1 Series SCX-812x Series 7. Close the front door. Ensure that the door is securely closed.
Cleaning paper dust stick and chargers of imaging units 4. Remove the paper dust. The paper dust stick and the charger of imaging unit will need to be cleaned after the specified number of pages is printed out. When the message that tells you to clean the charger appears, you have to clean the paper dust stick first, then clean the charger. The time when the message appears depends on environmental factors like altitude, temperature, humidity, and so on.
Replacing the imaging unit 7. Insert the waste toner container until it locks in place. CLX-92x1 / 93x1 Series SCX-812x Series The machine uses four colors and has a different imaging unit for each one: yellow(Y), magenta(M), cyan(C), and black(K). When the life of the imaging unit expires totally • The status LED turns red on and the display screen shows the error message for replacing imaging unit. • Check the type of the imaging unit for your machine.
4. Remove the new imaging unit from its package. 8. Remove the tape on the imaging unit (SCX-812x Series only). CLX-92x1 / 93x1 Series SCX-812x Series 9. Remove the paper protecting the imaging unit. Do not use sharp objects, such as a knife or scissors, to open the imaging unit package. You could damage the surface of the imaging unit. CLX-92x1 / 93x1 Series SCX-812x Series 5. Go to step.9 (CLX-92x1 Series only). 6. Pull out the protecting pad (SCX-812x Series only).
11. Take out the LSU window cleaning stick (CLX-92x1 Series only). 15. Close the front door. Ensure that the door is securely closed. CLX-92x1 / 93x1 Series 12. Locate the LSU window cleaning hole and insert the LSU window cleaning stick. Slowly push and pull the LSU window cleaning stick 4 or 5 times to clean the LSU window (CLX-92x1 Series only). 13. Insert the LSU window cleaning stick back into its place (CLX-92x1 Series only). 14. Insert the waste toner container until it locks in place.
Replacing the waste toner container 5. Close the front door. Ensure that the door is securely closed. When the life of the waste toner container expires totally, the display screen shows the error message of replacing waste toner container. At this stage, the waste toner container needs to be replaced. • Check the type of the waste toner container for your machine (see "Supplies and accessories" on page 160). 1. Open the front door.
Clearing original document jams 3. Gently remove the jammed paper from the DADF. When an original jams while passing through the duplex automatic document feeder (DADF), a warning message appears on the display screen. To avoid tearing the document, remove the jammed document slowly and gently. To prevent document jams, use the scanner glass for thick, thin, or mixed paper-type originals. Original paper jam in front of scanner 1. Remove any remaining pages from the DADF. 2. Open the DADF cover. 4.
Original paper jam inside of scanner 1. Remove any remaining pages from the DADF. 2. Open the DADF cover. 3. Gently remove the jammed paper from the DADF. If you can not grasp the jammed paper, use lever as shown in the picture below. If you do not see paper in this area, go to the next step.
4. Open the DADF input tray. 7. Open the DADF. 5. Pull the jammed paper gently out of the DADF. If you do not see paper in this area, go to the next step. 6. Close DADF cover and DADF input tray.
8. Grasp the misfed paper, and remove the paper from the feed area by carefully pulling it using both hands. Tips for avoiding paper jams By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, refer to the next guidelines. • Ensure that the adjustable guides are positioned correctly (see "Loading paper in the tray" on page 39). Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.
Clearing paper jams When a paper jam occurs, a warning message appears on the display screen. Close the right door. If you do not see paper in this area, go to the next step. 3. Pull out tray 1 or 2. To avoid tearing the paper, pull the jammed paper out slowly and gently. Follow the instructions in the following sections to clear the jam. Paper jam in tray 1, 2 Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 1.
Paper jam in tray 3, 4 3. Pull out tray 3 or 4. Click this link to open an animation about clearing a jam. 1. Open the right bottom door of the dual cassette feeder. 4. Remove the jammed paper from the machine. 2. Remove the jammed paper by gently pulling it straight out. Close the dual cassette feeder right bottom door. If you do not see paper in this area, go to the next step. 5. Insert tray 3 or 4 back into the machine until it locks into place. Printing automatically resumes.
Paper jam in the multi-purpose tray Paper jam inside the machine (Jam feed 1, Jam feed 2) Click this link to open an animation about clearing a jam. 1. If the paper is not feeding properly, pull the paper out of the machine. Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 1. Open the right door. 1 2 2. Open and close the front door to resume printing. 2. Remove the jammed paper by gently pulling it straight out. 3.
Paper jam inside the machine (Jam feed 3, Jam feed 4) Click this link to open an animation about clearing a jam. 1. Open the right bottom door of the dual cassette feeder. Paper jam inside the machine (Jam Registration) Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 1. Open the right door. 1 2 2. Remove the jammed paper by gently pulling it straight out. 2. Remove the jammed paper by gently pulling it straight out. 3.
Paper jam inside of the machine (Jam at Fuser out) Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 1. Open the right door. Paper jam at the top of duplex path (Jam Duplex Return, Jam Duplex 1) Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 1. Open the right door. 1 1 2 2 2. Open the fuser cover.
Paper jam at the inside of duplex path (Jam Duplex 2) Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. Paper jam bottom of duplex path (Jam Duplex Regi.) Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 1. Open the right door. 1. Open the right door. 1 1 2 2 2. Remove the jammed paper by gently pulling it straight out. 2.
Paper jam in exit area (Jam Exit Face down) The bin full sensor is located in front of the output tray. Click this link to open an animation about clearing a jam. 1. Gently pull the paper out of the output tray. Paper jam at finisher’s exit Click this link to open an animation about clearing a jam. 2. Open and close the front door. Printing automatically resumes. If the optional Inner Finisher or booklet finisher is installed, remove the jammed paper as shown below.
Paper jam inside of finisher 3. Gently pull the jammed paper out. Close the top cover Click this link to open an animation about clearing a jam. 1. Lift up the finisher top cover. 2. Let the jammed paper move out by rotating the paper roller gear. 4. Open and close the finisher front door. Printing automatically resumes.
Understanding display messages Message Messages appear on the display screen to indicate the machine’s status or errors. Some error messages are shown with graphics to help you troubleshoot problem. Refer to the tables below to understand the messages and their meaning, and correct the problem, if necessary. Messages and their explanations are listed in alphabetical order. • • • • • • • • If a message is not in the table, reboot the power and try the printing job again.
Message [color] toner cartridge Failure [error number]: Please open/close door. Meaning The toner cartridge does not supply enough toner. Suggested solutions • • • [color] toner cartridge is not compatible. Check user's guide. The toner cartridge you have installed is not for your machine. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge (see "Redistributing toner" on page 125). Open and close the front door.
Message Meaning Suggested solutions Message Meaning Suggested solutions Input System Failure [error number]:Pull [tray number] out and insert it. There is a problem in the tray. Open and close the tray. If the problem persists, call for service. Image transfer belt cleaning unit is not compatible. Check user's guide. The image transfer belt cleaning unit you have installed is not for your machine.
Message Meaning Suggested solutions Message Meaning Suggested solutions Paper jam at entrance of finisher Paper has jammed during finishing. Clear the jam (see "Paper jam inside of finisher" on page 144). Paper jam in MP tray Paper has jammed in the feeding area of the tray. Clear the jam (see "Paper jam in the multi-purpose tray" on page 139). Paper jam at exit of finisher Paper has jammed during finishing. Clear the jam (see "Paper jam at finisher’s exit" on page 143).
Message Meaning Suggested solutions Right door is open. Close it. The door is not securely latched. Close the door until it locks into place. Scanner locked or another problem occurred. The CCD (Charged Couple Device) lock has been locked. Unlock the CCD lock . Or turn the machine off and back on again. If the problem persists, call for service. Scanner Scan System Failure [error number]:Turn off then on. There is a problem in the scan system. Turn the machine off and back on again.
Message Meaning Suggested solutions Video System Failure [error number]:Turn off then on. There is a problem in the CPU. Turn the machine off and back on again. If the problem persists, call for service. Waste Motor does not operate. Turn off then on. There is a problem in the waste motor. Turn the machine off and back on again. If the problem persists, call for service. Waste toner container is almost full. Order new one. The estimated life of the waste toner container is close.
Paper feeding problems Condition Printing problems Suggested solutions Condition Paper jams during printing. Clear the paper jam (see "Clearing paper jams" on page 137). Paper sticks together. • • • • Multiple sheets of paper do not feed. • • Paper does not feed into the machine. • • • • • The paper keeps jamming. • • • • The machine does not print. Check the maximum paper capacity of the tray (see "Print media specifications" on page 165).
Condition Possible cause (Continued) The machine does not print. The document size is so big that the hard disk space of the computer is insufficient to access the print job. Get more hard disk space and print the document again. The paper option that was selected in the Printing Preferences may be incorrect. For many software applications, the paper source selection is found under the Paper tab within the Printing Preferences. Select the correct paper source.
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. see the table below to clear the problem. Condition • • • • • • • • • Dropouts If a vertical white streak or faded area appears on the page, the toner supply is low. You may be able to temporarily extend the toner cartridge life. If this does not improve the print quality, install a new toner cartridge. The color tone might not be adjusted.
Condition Vertical repetitive defects Background scatter A Misformed characters Suggested Solutions If marks repeatedly appear on the printed side of the page at even intervals: • The imaging unit may be damaged. If a repetitive mark occurs on the page, run a cleaning sheet through several times to clean the imaging unit. Cleaning the inside. If you still have the same problems, remove the imaging unit and install a new one. Contact a service representative. • Parts of the machine may have toner on them.
Condition Character Voids A Horizontal stripes Curl Copying problems Suggested Solutions Character voids are white areas within parts of characters that should be solid black: • If you are using transparencies, try another type of transparency. Because of the composition of transparencies, some character voids are normal. • You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
Scanning problems Conditon The scanner does not work. Suggested solutions • • • • • The unit scans very slowly. • • • Message appears on your computer screen: • Device can’t be set to the H/W mode you want. • Port is being used by another program. • Port is Disabled. • Scanner is busy receiving or printing data. When the current job is completed, try again. • Invalid handle. • Scanning has failed.
Common Windows problems condition suggested solutions The machine dials a number, but the connection with the other fax machine fails. The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with the other machine operator and ask her/him to solve out the problem. Faxes do not store in memory. Blank areas appear at the bottom of each page or on other pages, with a small strip of text at the top Exit all software applications.
Common Linux problems condition The machine does not print. Suggested solutions • • • • • The machine does not print whole pages, and output is printed on half the page. condition Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device.
condition The machine does not scan. Suggested solutions • • Ensure a document is loaded into the machine, ensure your machine is connected to the computer. If there is an I/O error while scanning. Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. Common MAC problems condition Suggested solutions The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing.
Supplies and accessories 12. This guide provides information on purchasing supplies, accessories and maintenance parts available for your machine. This chapter includes: • • How to purchase Available supplies • • Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available accessories.
Necessary precautions to take when installing accessories • • • Disconnect the power cord. Never remove the control board cover while the power is turned on. To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing ANY internal or external accessories. Discharge static electricity. The control board and internal accessories (network interface card or memory module) are sensitive to static electricity.
Checking replaceable’s lifespan If you experience frequent paper jams or printing problems, check the remaining lifespan of supplies. Replace the corresponding parts, if necessary. 1. Press Machine Setup > Others > Supplies Life from the main screen. 2. Check the supplies life. 3. Press Back for return to the previous screen.
Specifications This chapter gives information regarding this machine’s specifications. This chapter include: • • • • Hardware specifications Environmental specifications Electrical specifications Print media specifications The specification values here are based on preliminary data. see www.samsung.com for current information. Hardware specifications Item Dimension Weight CLX-93x1 Series CLX-92x1 Series SCX-812x Series Height (with Duplex Automatic Document Feeder) 700.8 mm (27.6 inches) 1102.
Electrical specifications Power requirements are based on the country/region where the device is sold. Do not convert operating voltages. Doing so might damage the device and void the product warranty. Item Power ratinga Power consumption Description 110 volt models AC 110 - 127 V 220 volt models AC 220 - 240 V Average operating mode Less than 1,100 W Ready mode Less than 250 W Power save mode Less than 3 W Power off mode Less than 0 W a.
Print media specifications Type Size print media weight/Capacity (Simplex)a Dimensions tray1,2,3,4 Plain paper Letter 216 x 279 mm (8.5 x 11 inches) multipurpose tray 71 to 90 g/m2 (19 to 24 lb bond) 2 • 520 sheets of 80g/m (20 lb bond) for each tray • 2,000 sheets of 80g/m2 (20 lb bond) for the high capacity feeder 71 to 90 g/m2 (19 to 24 lb bond) • 100 sheets of 80 g/m2 (20 lb bond) Ledger 279 x 432 mm (11 x 17 inches) Legal 216 x 356 mm (8.5 x 14 inches) Executive 184 x 267 mm (7.
Type Size print media weight/Capacity (Simplex)a Dimensions tray1,2,3,4 multipurpose tray Extra Heavy weight 2 Refer to the Plain paper section Refer to the Plain paper section Not available in tray1,2,3,4 / High capacity feeder 217 to 253 g/m2 (58 to 67 lb bond) • 10 sheets stacking Thin paper Refer to the Plain paper section Refer to the Plain paper section 60 to 70 g/m2 (16 to 18 lb bond) • 520 sheets stacking • 2,000 sheets for the high capacity feeder 60 to 70 g/m2 (16 to 18 lb bond) • 1
b. The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness. System requirements Before you begin, make sure that your system meets the following requirements: Windows Your machine supports the following Windows operating systems.
Linux Item Requirements Operating system Redhat™ Enterprise Linux WS 4, 5 (32/64 bit) Fedora 5 ~ 13 (32/64 bit) SuSE Linux 10.1 (32 bit) OpenSuSE™ 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64 bit) SuSE Linux Enterprise Desktop 10, 11 (32/64 bit) Debian 4.0, 5.0 (32/64 bit) CPU Pentium IV 2.
Contact samsung worldwide If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. Country/Region Customer Care Center Web Site Country/Region Customer Care Center Web Site DOMINICA 1-800-751-2676 www.samsung.com ECUADOR 1-800-10-7267 www.samsung.com EGYPT 08000-726786 www.samsung.com EIRE 0818 717100 www.samsung.com EL SALVADOR 800-6225 www.samsung.com ESTONIA 800-7267 www.samsung.com www.samsung.com FINLAND 030-6227 515 www.
Country/Region Customer Care Center KENYA 0800 724 000 KOSOVO KUWAIT Web Site Country/Region Customer Care Center www.samsung.com RUSSIA +381 0113216899 www.samsung.com SAUDI ARABIA 9200-21230 www.samsung.com 183-2255 www.samsung.com SENEGAL 800-00-0077 www.samsung.com KYRGYZSTAN 00-800-500-55-500 www.samsung.com SERBIA www.samsung.com LATVIA 8000-7267 www.samsung.com 0700 SAMSUNG (0700 726 7864) LITHUANIA 8-800-77777 www.samsung.com SINGAPORE 1800-SAMSUNG (726-7864) www.
Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide. CCD Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD Locking mechanism is also used to hold the CCD module to prevent any damage when you move the machine. 802.11 Collation 802.
DLNA Ethernet The Digital Living Network Alliance (DLNA) is a standard that allows devices on a home network to share information with each other across the network. Ethernet is a frame-based computer networking technology for local area networks (LANs). It defines wiring and signaling for the physical layer, and frame formats and protocols for the media access control (MAC)/data link layer of the OSI model. Ethernet is mostly standardized as IEEE 802.3.
IEEE 1284 ITU-T No. 1 chart The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector type on the end of the parallel cable that attaches to the peripheral (for example, a printer). Standardized test chart published by ITU-T for document facsimile transmissions.
MR Printer Driver Modified Read (MR) is a compression method recommended by ITU-T T.4. MR encodes the first scanned line using MH. The next line is compared to the first, the differences determined, and then the differences are encoded and transmitted. A program used to send commands and transfer data from the computer to the printer. Print Media The media like paper, envelopes, labels, and transparencies which can be used in a printer, a scanner, a fax or, a copier.
SSID USB Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All wireless devices in a WLAN use the same SSID in order to communicate with each other. The SSIDs are case-sensitive and have a maximum length of 32 characters. Universal Serial Bus (USB) is a standard that was developed by the USB Implementers Forum, Inc., to connect computers and peripherals. Unlike the parallel port, USB is designed to concurrently connect a single computer USB port to multiple peripherals.
Index A address book 95 accessories installing 161 ordering 161 address book SyncThru Web Service 96 AnyWeb Print 119 delay sending 69 redialing the last number 69 sending a fax 68 direct printing utility 109 display screen 30 divice options 106 document box understanding the document box screen 92 adjusting background copying 62 fax sending fax, email individual address 94 faxing adjusting darkness 73, 72 changing receiving mode 70 delaying a fax transmission 69 preparing to fax 65, 73, 74 receiv
J original orientation copying 55 faxing 72 scanning 82 jam clearing paper 137 tips for avoiding paper jams 136 JPEG USB scanning memory device 84, 85, 95, 96 interrupt button 37 machine status 32 understanding the status LED 31, 32 Linux 113 Macintosh 110 UNIX 114 faxing 71 original type copying 55 faxing 73 scanning 83 loading in the document feeder 38 originals on the scanner glass 38 paper in multi-purpose tray 42, 39 special media 44 M Macintosh common Macintosh problems 159 printing 110 scann
changing settings 81 erasing backside images 84 file format 84 to email 77, 78 job completion notification 85 Linux 87 Macintosh 86 programs setting 74, 85 resolution 81 scan quality 84, 82, 83 TWAIN 86 searching address book 95 service contact numbers 169 setting up an address book from a control panel 94 shared folder 91 USB memory device how to scan 80 printing 117 W waste toner container replacing waste toner container 132 watermark create 108 delete 108 edit 108 print 108 Windows common Windows
