Service manual
Alignment & Troubleshooting
Service Manual
4-22
Samsung Electronics
4.1.9 Error Message
Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables
below to understand the messages’ meaning and correct the problem if necessary. Messages and their
meanings are listed in alphabetical order.
• xxx indicates the media type.
• yyy indicates the tray.
Message Meaning Suggested solutions
ADC Not
Confirm Error
A problem has occurred in the ADC in
the machine.
Turn the power switch off and on. If the
problem persists, call for service.
Cancel?
Ĵ
Yes
Ķ
Your machine’s memory has become
full while trying to store an original into
memory.
To cancel the fax job, press the OK
button to accept Yes.
If you want to send those pages that
have been successfully stored, press
the OK button to accept No. You
should send the remaining pages later,
when memory is available.
[COMM. Error] The machine has a communication
problem.
Ask the sender to try again.
Connection Error Connection with the SMTP server
failed.
Check the server settings and the
network cable.
Data Read Fail
Check USB Mem.
Time expired while reading data. Try again.
Data Write Fail
Check USB Mem.
Storing to the USB memory failed. Check the available USB memory
space.
Deve Home Sensor Error There is a problem in the fuser unit. Turn the power switch off and on. If the
problem persists, call for service.
[Document Jam] The loaded original has jammed in the
ADF.
Clear the jam.
Door Open The front cover or rear cover is not
securely latched.
Close the cover until it locks into place.
Enter Again You entered an unavailable item. Enter the correct item again.
File Format
Not Supported
The selected file format is not
supported.
Use the correct file format.
Group Not
Available
You have tried to select a group
location number where only a single
location number can be used, such as
when adding locations for a Multiple
Send operation.
Use a speed dial number or dial a
number manually using the number
keypad.
Install
Imaging Unit
The imaging unit is not installed. Install the imaging unit.
Install Toner The toner cartridge is not installed. Install the toner cartridge.