Service manual

Alignment & Troubleshooting
Service Manual
4-23
Samsung Electronics
Message Meaning Suggested solutions
Invalid Toner The toner cartridge you have installed
is not for your machine.
Install the a Samsunggenuine toner
cartridge designed for your machine.
[Incompatible] The machine has received a fax from
which is registered as a junk fax.
The received fax data will be deleted.
Reconfirm junk fax setup.
IP Conflict The network IP address you have set
is being used by someone else.
Check the IP address and reset it if
necessary.
Line Busy The receiving fax machine did not
answer or the line is already engaged.
Try again after a few minutes.
[Line Error] Your machine cannot connect with the
receiving fax machine or has lost
contact because of a problem with the
phone line.
Try again. If the problem persists, wait
an hour or so for the line to clear and
try again. Or, turn the ECM mode on.
Low Heat Error
Cycle Power
There is a problem in the fuser unit. Turn the power switch off and on. If the
problem persists, call for service.
LSU Motor Error
Cycle Power
A problem has occurred in the LSU
(Laser Scanning Unit.)
Turn the power switch off and on. If the
problem persists, call for service.
LSU Hsync Error
Cycle Power
A problem has occurred in the LSU
(Laser Scanning Unit.)
Turn the power switch off and on. If the
problem persists, call for service.
Mail Exceeds
Server Support
The mail size is larger than the
supported size by SMTP server.
Divide your mail or reduce the
resolution.
Main Motor
Locked
There is a problem in the main motor. Open and then close the front cover.
Memory Full The memory is full. Delete unnecessary fax jobs and
retransmit after more memory
becomes available. Alternatively, split
the transmission into more than one
operation.
Network Error There is a problem with the network. Contact your network administrator.
[No Answer] The receiving fax machine has
not answered after several redial
attempts.
Try again. Make sure that the receiving
machine is operational.
NonSAMSUNG
Toner
The toner cartridge which the arrow
indicates is not a Samsung-genuine
cartridge.
Press OK to toggle the message to
Stop or Continue.
Ĵ
Stop
Ķ
You can select either Stop or Continue
with the left/right arrow. If you select
Stop by pressing OK on the control
panel, the machine stops printing.
If you select Continue, the machine
keeps printing, but the quality cannot
be guaranteed.
If you do not select any, the machine
will work as Stop is selected.
Replace the corresponding toner
cartridge with a Samsung-genuine
cartridge.