Service manual

Alignment & Troubleshooting
Service Manual
4-25
Samsung Electronics
Message Meaning Suggested solutions
Send Error
(AUTH)
There is a problem in SMTP
authentication.
Configure the authentication setting.
Send Error
(DNS)
There is a problem in DNS. Configure the DNS setting.
Send Error
(POP3)
There is a problem in POP3. Configure the POP3 setting.
Send Error
(SMTP)
There is a problem in SMTP. Change to the available server.
Send Error
(Wrong Config)
There is a problem on the network
interface card.
Configure your network interface card
correctly.
[Stop Pressed] Stop/Clear has been pressed during
an operation.
Try again.
Toner Empty The toner cartridge has run out. The
machine stops printing.
Press OK to toggle the message to
Stop or Continue or Black Only.
Ĵ
Stop
Ķ
You can select the option among Stop,
Continue or Black Only with the left/
right arrow.
If you select Stop by pressing OK on
the control panel, the machine stops
printing.
If you select Continue, the machine
keeps printing, but the quality cannot
be guaranteed.
If you select Black Only, the machine
prints the data in black. In this case,
the mono printing feature is preset in
the printer properties.
When you copy, the Black Start
button will be activated only with this
condition.
If you do not select any, the machine
will work as Stop is selected.
Replace the toner cartridge with a new
one.
Toner Exhausted The lifespan of the toner cartridge
which the arrow indicates is reached.
This message appears when the
toner is completely empty, and your
machine stops printing. Replace the
corresponding toner cartridge with a
Samsung-genuine cartridge.
Toner Low The corresponding toner cartridge is
almost empty.
Take out the toner cartridge and
thoroughly shake it. By doing this, you
can temporarily reestablish printing
operations.
Transfer Belt
Error
A problem has occurred in the transfer
belt in the machine.
Turn the power switch off and on. If the
problem persists, call for service.