Specifications
Table Of Contents
- DCS 400si General Description
- Table of Contents
- Part 1. System Overview
- Part 2. Hardware Descriptions
- 2.1 Main Cabinet
- 2.2 Expansion Cabinet
- 2.3 Common Control Cards
- 2.4 Interface Cards
- 8 Universal Trunk Card (D8UTK)
- 16 Circuit Trunk Card (D16TK)
- Digital Trunk Card (DTPRI)
- 8 BRI (Basic Rate Interface-D8BRI)
- 24 Digital Line Interface (D24DL)
- 16 Single Line Interface with Message Waiting (D16SL)
- 24 Single Line Interface (D24SL)
- Keyset Daughterboard -DLI (KDb-DLI)
- Keyset Daughterboard -SLI (KDb-SLI)
- Auto Attendant / UCD (DAAUP)
- Miscellaneous Applications Processor 1 (DMAP1)
- 2.5 Power Supply (DPCU)
- 2.6 System Daughterboards
- 2.7 Station Equipment
- Part 3. Specifications
- Part 4. Features
- System Features
- 4.1 System Feature Descriptions
- Account Code Entry
- All Call Voice Page
- Attention Tone
- Authorization Codes
- Auto Attendant
- Automatic Hold
- Background Music
- CADENCE - Integrated Voice Mail
- Call Costing
- Caller Identification
- Call Forwarding
- Call Hold (Exclusive)
- Call Park and Page
- Call Pickup
- Call Waiting / Camp-On
- Centrex / PBX Use
- Chain Dialing
- Class of Service
- Common Bell Control
- Conference
- Computer Telephony Integration (CTI)
- Customer Set Relocation
- Data Security
- Database Printout
- Dialed Numbe Identification Service (DNIS)
- Direct In Lines
- Direct Inward Dialing (DID) T1/Copper
- Direct Inward System Access (DISA)
- Direct Trunk Selection
- Directory Names
- DISA Security
- Distinctive Ringing
- Door Lock Release (Programmable)
- Door Phones
- E & M Tie Lines (T1/Copper)
- Executive Barge-In (Override)
- Executive / Secretary Pooling
- External Music Interfaces
- External Page Interfaces
- Flash Key Operation
- Flexible Numbering
- Ground Start Trunks (T1/Copper)
- Hot Line
- In Group / Out of Group
- Incoming Call Distribution
- Incoming / Outgoing Service
- Individual Line Control
- ISDN Service
- Least Cost Routing
- Live System Programming
- Meet Me Page and Answer
- Memory Protection
- Message Waiting Indications
- Microphone On / Off Per Station
- Music On Hold - Flexible
- Off Premises Extensions (OPX)
- Operator Group
- Overflow
- Paging
- Park Orbits
- Power Failure Transfer
- Prime Line Selection
- Private Lines
- Programmable Line Privacy
- Programmable Timers
- Recalls
- Remote Programming-PC
- Ring Modes
- Ring Over Page
- Single Line Connections
- Speed Dial Numbers (2500)
- Speed Dial by Directory
- Station Hunt Groups (50)
- Station Message Detail Recording (SMDR)
- Station Pair
- Station to Station Restriction
- System Alarms
- System Maintenance Alarms
- System Directory
- Tenant Service (2)
- Toll Restriction
- Toll Restriction Override
- Tone or Pulse Dialing
- Traffic Reporting
- Transfer
- Trunk Groups (49)
- Uniform Call Distribution (UCD)
- Universal Answer
- Voice Mail Integration
- Walking Class of Service
- Station Features
- 4.2 Station Feature Descriptions
- Add-On Modules
- 32 AOM
- 64 Button Module
- Appointment Reminder
- Automatic Hold
- Automatic Privacy
- Background Music
- Busy Station Callback
- Busy Station Indications (BLF)
- Call Forwarding
- Call Log
- Call Pickup
- Direct Station Selection (DSS)
- Do Not Disturb (Programmable)
- Door Lock Release
- Exclusive Hold
- Group Listening
- Headset Operation
- Hearing Aid Compatible
- Line Queuing with Callback
- Line Skipping
- Loud Ringing Interface
- Manual Signalling
- Message Waiting Light / Indication
- Mute Microphone / Handset
- Off-Hook Ringing
- Off-Hook Voice Announce (Standard)
- Off-Hook Voice Announce (Executive)
- One Time Do Not Disturb
- One Touch Dialing Keys
- On-Hook Dialing
- Privacy Release
- Programmable Keys
- Programmed Station Messages
- Protection From Barge-In
- Pullout Directory Tray
- Pulse to Tone Switchover
- Redial
- Remote Hold
- Ring Modes
- Ringing Preference
- Speakerphone
- Station Lock
- Tri-Colored Lights
- Volume Settings
- Wall-Mountable Keysets
- Display Features
- 4.3 Display Feature Descriptions
- Account Code Display
- Call Duration Timer
- Call for Group Identification
- Call Processing Information
- Caller ID/ANI Information
- Calling Party Name
- Calling Party Number
- Conference Information
- Date and Time Display
- Dial by Name
- Dialed Number
- Enhanced Station Programming
- Identification of Recalls
- Identification of Transfers
- Message Waiting Caller Number
- Outside Line Identification
- Override Identification
- Programmed Message Display
- Soft Keys
- Stopwatch Timer
- Text Messaging
- UCD Supervisor Displays
- Sample Displays
- Sample Caller ID Displays
- Sample UCD Displays
- 4.4 Sample SMDR Printout (Without Caller ID)
- 4.5 Sample SMDR Printout (With Caller ID and Call Cost)
- 4.6 Sample UCD Report
- 4.7 UCD Call Statistics Overview
- 4.8 UCD Agent Statistics Overview
- 4.9 Sample Traffic Report
- 4.10 Traffic Report Overview
- 4.11 Sample Alarm Report
- Part 5. General User Information
CONTENTS
4.1.5
CID/ANI REVIEW LIST
This feature allows display keyset users to review CID/ANI information for calls
sent to their stations. This list can be from ten to fifty calls in a first in, first out basis.
The list includes calls that you answered and calls that rang your station but that
you did not answer. When reviewing this list, you can press one button to dial the
person back. The system must be using LCR to dial the stored number.
INVESTIGATE
This feature allows selected stations with a special class of service to investigate
any call in progress. If CID/ANI information is available for an incoming call, you will
know to whom this station user is speaking. On outgoing calls, you can see who
was called. After investigating, you may barge-in on the conversation, disconnect
the call or hang up.
ABANDON CALL LIST (100)
The system has a system-wide abandon call list that stores CID/ANI information for
the last 100 calls that rang but were not answered. The list is accessed using the
administrator’s passcode. When reviewing this list, you are provided options to
CLEAR the entry or DIAL the number. You can use the NND key to toggle between
the CID name, CID or ANI number and the date and time the call came in. The
system must be using LCR to dial numbers from the abandon call list.
CID/ANI ON SMDR
The Station Message Detail Records report can be set to include CID/ANI name
and CID/ANI number for incoming calls. This format expands the printout to 113
characters. Use a wide carriage printer or an 80 column printer set for condensed
print.
NUMBER TO NAME TRANSLATION (1500)
The system provides a translation table for 1500 entries. When the CID or ANI
number is received, the table is searched. When a match is found, the system will
display the corresponding name. This will allow users in areas that do not support
deluxe Caller ID or only have ANI service to provide names for regular callers.
CALL FORWARDING
This feature allows the user to redirect (forward) incoming calls. The calls can be
redirected to the attendant, a hunt group, voice mail, external number or another
station user. If the destination station is in Do Not Disturb (DND), the calling party
will receive DND/Reorder tone. Calls cannot be forwarded to a door phone.
ALL CALLS
This type of forwarding is not affected by the condition of the station. All calls are
immediately redirected to the designated destination. If desired, the destination
station may redirect the call back to the forwarded station by using the transfer