Specifications
Table Of Contents
- DCS 400si General Description
- Table of Contents
- Part 1. System Overview
- Part 2. Hardware Descriptions
- 2.1 Main Cabinet
- 2.2 Expansion Cabinet
- 2.3 Common Control Cards
- 2.4 Interface Cards
- 8 Universal Trunk Card (D8UTK)
- 16 Circuit Trunk Card (D16TK)
- Digital Trunk Card (DTPRI)
- 8 BRI (Basic Rate Interface-D8BRI)
- 24 Digital Line Interface (D24DL)
- 16 Single Line Interface with Message Waiting (D16SL)
- 24 Single Line Interface (D24SL)
- Keyset Daughterboard -DLI (KDb-DLI)
- Keyset Daughterboard -SLI (KDb-SLI)
- Auto Attendant / UCD (DAAUP)
- Miscellaneous Applications Processor 1 (DMAP1)
- 2.5 Power Supply (DPCU)
- 2.6 System Daughterboards
- 2.7 Station Equipment
- Part 3. Specifications
- Part 4. Features
- System Features
- 4.1 System Feature Descriptions
- Account Code Entry
- All Call Voice Page
- Attention Tone
- Authorization Codes
- Auto Attendant
- Automatic Hold
- Background Music
- CADENCE - Integrated Voice Mail
- Call Costing
- Caller Identification
- Call Forwarding
- Call Hold (Exclusive)
- Call Park and Page
- Call Pickup
- Call Waiting / Camp-On
- Centrex / PBX Use
- Chain Dialing
- Class of Service
- Common Bell Control
- Conference
- Computer Telephony Integration (CTI)
- Customer Set Relocation
- Data Security
- Database Printout
- Dialed Numbe Identification Service (DNIS)
- Direct In Lines
- Direct Inward Dialing (DID) T1/Copper
- Direct Inward System Access (DISA)
- Direct Trunk Selection
- Directory Names
- DISA Security
- Distinctive Ringing
- Door Lock Release (Programmable)
- Door Phones
- E & M Tie Lines (T1/Copper)
- Executive Barge-In (Override)
- Executive / Secretary Pooling
- External Music Interfaces
- External Page Interfaces
- Flash Key Operation
- Flexible Numbering
- Ground Start Trunks (T1/Copper)
- Hot Line
- In Group / Out of Group
- Incoming Call Distribution
- Incoming / Outgoing Service
- Individual Line Control
- ISDN Service
- Least Cost Routing
- Live System Programming
- Meet Me Page and Answer
- Memory Protection
- Message Waiting Indications
- Microphone On / Off Per Station
- Music On Hold - Flexible
- Off Premises Extensions (OPX)
- Operator Group
- Overflow
- Paging
- Park Orbits
- Power Failure Transfer
- Prime Line Selection
- Private Lines
- Programmable Line Privacy
- Programmable Timers
- Recalls
- Remote Programming-PC
- Ring Modes
- Ring Over Page
- Single Line Connections
- Speed Dial Numbers (2500)
- Speed Dial by Directory
- Station Hunt Groups (50)
- Station Message Detail Recording (SMDR)
- Station Pair
- Station to Station Restriction
- System Alarms
- System Maintenance Alarms
- System Directory
- Tenant Service (2)
- Toll Restriction
- Toll Restriction Override
- Tone or Pulse Dialing
- Traffic Reporting
- Transfer
- Trunk Groups (49)
- Uniform Call Distribution (UCD)
- Universal Answer
- Voice Mail Integration
- Walking Class of Service
- Station Features
- 4.2 Station Feature Descriptions
- Add-On Modules
- 32 AOM
- 64 Button Module
- Appointment Reminder
- Automatic Hold
- Automatic Privacy
- Background Music
- Busy Station Callback
- Busy Station Indications (BLF)
- Call Forwarding
- Call Log
- Call Pickup
- Direct Station Selection (DSS)
- Do Not Disturb (Programmable)
- Door Lock Release
- Exclusive Hold
- Group Listening
- Headset Operation
- Hearing Aid Compatible
- Line Queuing with Callback
- Line Skipping
- Loud Ringing Interface
- Manual Signalling
- Message Waiting Light / Indication
- Mute Microphone / Handset
- Off-Hook Ringing
- Off-Hook Voice Announce (Standard)
- Off-Hook Voice Announce (Executive)
- One Time Do Not Disturb
- One Touch Dialing Keys
- On-Hook Dialing
- Privacy Release
- Programmable Keys
- Programmed Station Messages
- Protection From Barge-In
- Pullout Directory Tray
- Pulse to Tone Switchover
- Redial
- Remote Hold
- Ring Modes
- Ringing Preference
- Speakerphone
- Station Lock
- Tri-Colored Lights
- Volume Settings
- Wall-Mountable Keysets
- Display Features
- 4.3 Display Feature Descriptions
- Account Code Display
- Call Duration Timer
- Call for Group Identification
- Call Processing Information
- Caller ID/ANI Information
- Calling Party Name
- Calling Party Number
- Conference Information
- Date and Time Display
- Dial by Name
- Dialed Number
- Enhanced Station Programming
- Identification of Recalls
- Identification of Transfers
- Message Waiting Caller Number
- Outside Line Identification
- Override Identification
- Programmed Message Display
- Soft Keys
- Stopwatch Timer
- Text Messaging
- UCD Supervisor Displays
- Sample Displays
- Sample Caller ID Displays
- Sample UCD Displays
- 4.4 Sample SMDR Printout (Without Caller ID)
- 4.5 Sample SMDR Printout (With Caller ID and Call Cost)
- 4.6 Sample UCD Report
- 4.7 UCD Call Statistics Overview
- 4.8 UCD Agent Statistics Overview
- 4.9 Sample Traffic Report
- 4.10 Traffic Report Overview
- 4.11 Sample Alarm Report
- Part 5. General User Information

CONTENTS
4.1.7
CALL HOLD (EXCLUSIVE)
Outside calls can be placed on exclusive hold at any keyset by pressing HOLD
twice during a call. Calls placed on exclusive hold can only be retrieved at the
keyset that placed the call on hold. Intercom calls are always placed on exclusive
hold.
CALL HOLD (SYSTEM)
Outside calls can be placed on system hold at any station. Users may dial the
access code or press the HOLD button. Calls on system hold may be retrieved at
any station.
CALL HOLD (REMOTE)
Outside calls can be placed on hold at a remote station. This feature allows calls to
be answered at one keyset and placed on hold at another station. This allows time
for the user to proceed to that station or allows the party that the call was intended
for to have that call placed at their station. The call or trunk button will flash at the
remote hold station.
CALL PARK AND PAGE
Each C.O. line has its own park zone. This simple method eliminates confusion
and ensures that a park zone is always available. Pressing the PAGE key parks the
call automatically. There are no extra buttons to press and there is no lost time
looking for a free zone.
CALL PICKUP
DIRECTED
With directed call pickup, users can answer calls ringing at any station by dialing a
code plus that station’s extension number or by pressing the feature button and
then dialing the extension.
GROUPS (20)
In addition, calls can be picked up from a station group in a similar manner. The
group pickup feature allows users to answer any call ringing within any pickup
group. There are 20 pickup groups available. A station cannot be in more than one
pickup group. To use this feature, station users either dial the access code or press
the assigned feature button followed by the pickup group number.
ESTABLISHED
This feature enables a keyset user to pick-up an establish call in progress at a
single line extension connected to a modem on a PC. An EP key with this exten-
sion number must be programmed on the keyset. Established call pickup is useful
with PC dialing programs that outdial from a large list of telephone numbers. Let
the computer dial for you, then press the EP key to speak with the called party.
CALL WAITING/CAMP-ON
Busy stations are notified that a call is waiting (camped-on) when they receive a