Specifications
Table Of Contents
- DCS 400si General Description
- Table of Contents
- Part 1. System Overview
- Part 2. Hardware Descriptions
- 2.1 Main Cabinet
- 2.2 Expansion Cabinet
- 2.3 Common Control Cards
- 2.4 Interface Cards
- 8 Universal Trunk Card (D8UTK)
- 16 Circuit Trunk Card (D16TK)
- Digital Trunk Card (DTPRI)
- 8 BRI (Basic Rate Interface-D8BRI)
- 24 Digital Line Interface (D24DL)
- 16 Single Line Interface with Message Waiting (D16SL)
- 24 Single Line Interface (D24SL)
- Keyset Daughterboard -DLI (KDb-DLI)
- Keyset Daughterboard -SLI (KDb-SLI)
- Auto Attendant / UCD (DAAUP)
- Miscellaneous Applications Processor 1 (DMAP1)
- 2.5 Power Supply (DPCU)
- 2.6 System Daughterboards
- 2.7 Station Equipment
- Part 3. Specifications
- Part 4. Features
- System Features
- 4.1 System Feature Descriptions
- Account Code Entry
- All Call Voice Page
- Attention Tone
- Authorization Codes
- Auto Attendant
- Automatic Hold
- Background Music
- CADENCE - Integrated Voice Mail
- Call Costing
- Caller Identification
- Call Forwarding
- Call Hold (Exclusive)
- Call Park and Page
- Call Pickup
- Call Waiting / Camp-On
- Centrex / PBX Use
- Chain Dialing
- Class of Service
- Common Bell Control
- Conference
- Computer Telephony Integration (CTI)
- Customer Set Relocation
- Data Security
- Database Printout
- Dialed Numbe Identification Service (DNIS)
- Direct In Lines
- Direct Inward Dialing (DID) T1/Copper
- Direct Inward System Access (DISA)
- Direct Trunk Selection
- Directory Names
- DISA Security
- Distinctive Ringing
- Door Lock Release (Programmable)
- Door Phones
- E & M Tie Lines (T1/Copper)
- Executive Barge-In (Override)
- Executive / Secretary Pooling
- External Music Interfaces
- External Page Interfaces
- Flash Key Operation
- Flexible Numbering
- Ground Start Trunks (T1/Copper)
- Hot Line
- In Group / Out of Group
- Incoming Call Distribution
- Incoming / Outgoing Service
- Individual Line Control
- ISDN Service
- Least Cost Routing
- Live System Programming
- Meet Me Page and Answer
- Memory Protection
- Message Waiting Indications
- Microphone On / Off Per Station
- Music On Hold - Flexible
- Off Premises Extensions (OPX)
- Operator Group
- Overflow
- Paging
- Park Orbits
- Power Failure Transfer
- Prime Line Selection
- Private Lines
- Programmable Line Privacy
- Programmable Timers
- Recalls
- Remote Programming-PC
- Ring Modes
- Ring Over Page
- Single Line Connections
- Speed Dial Numbers (2500)
- Speed Dial by Directory
- Station Hunt Groups (50)
- Station Message Detail Recording (SMDR)
- Station Pair
- Station to Station Restriction
- System Alarms
- System Maintenance Alarms
- System Directory
- Tenant Service (2)
- Toll Restriction
- Toll Restriction Override
- Tone or Pulse Dialing
- Traffic Reporting
- Transfer
- Trunk Groups (49)
- Uniform Call Distribution (UCD)
- Universal Answer
- Voice Mail Integration
- Walking Class of Service
- Station Features
- 4.2 Station Feature Descriptions
- Add-On Modules
- 32 AOM
- 64 Button Module
- Appointment Reminder
- Automatic Hold
- Automatic Privacy
- Background Music
- Busy Station Callback
- Busy Station Indications (BLF)
- Call Forwarding
- Call Log
- Call Pickup
- Direct Station Selection (DSS)
- Do Not Disturb (Programmable)
- Door Lock Release
- Exclusive Hold
- Group Listening
- Headset Operation
- Hearing Aid Compatible
- Line Queuing with Callback
- Line Skipping
- Loud Ringing Interface
- Manual Signalling
- Message Waiting Light / Indication
- Mute Microphone / Handset
- Off-Hook Ringing
- Off-Hook Voice Announce (Standard)
- Off-Hook Voice Announce (Executive)
- One Time Do Not Disturb
- One Touch Dialing Keys
- On-Hook Dialing
- Privacy Release
- Programmable Keys
- Programmed Station Messages
- Protection From Barge-In
- Pullout Directory Tray
- Pulse to Tone Switchover
- Redial
- Remote Hold
- Ring Modes
- Ringing Preference
- Speakerphone
- Station Lock
- Tri-Colored Lights
- Volume Settings
- Wall-Mountable Keysets
- Display Features
- 4.3 Display Feature Descriptions
- Account Code Display
- Call Duration Timer
- Call for Group Identification
- Call Processing Information
- Caller ID/ANI Information
- Calling Party Name
- Calling Party Number
- Conference Information
- Date and Time Display
- Dial by Name
- Dialed Number
- Enhanced Station Programming
- Identification of Recalls
- Identification of Transfers
- Message Waiting Caller Number
- Outside Line Identification
- Override Identification
- Programmed Message Display
- Soft Keys
- Stopwatch Timer
- Text Messaging
- UCD Supervisor Displays
- Sample Displays
- Sample Caller ID Displays
- Sample UCD Displays
- 4.4 Sample SMDR Printout (Without Caller ID)
- 4.5 Sample SMDR Printout (With Caller ID and Call Cost)
- 4.6 Sample UCD Report
- 4.7 UCD Call Statistics Overview
- 4.8 UCD Agent Statistics Overview
- 4.9 Sample Traffic Report
- 4.10 Traffic Report Overview
- 4.11 Sample Alarm Report
- Part 5. General User Information
CONTENTS
2. GROUP: Listing of all station groups in the system.
3. ANSD: This column is a peg count of all answered trunk calls that rang to the specific
group directory number regardless of how these arrived.
4. NOT-ANSD: The number of times any trunk call directed to the specific group num-
ber was not answered by any member of the group.
5. INTERCOM: An intercom call made from a station or device within the system to the
specific group number.
6. ANSD: This is a count of how many times an intercom call was answered by any
group member of that specific group.
-**************************** INDIVIDUAL STATIONS **************************
<—————————————————— OUTSIDE CALL —————————————————> <-INTERCOM-
>
!"#$%&' !
EXT STATION-NAME ATTA ANSD NOT-ANSD DIALED ICM-TRSF TRK–TRK PICKUP ANSD DIALED
201 0000 0000 0000 0000 0000 0000 0000 0000 0000
202 0000 0000 0000 0000 0000 0000 0000 0000 0000
203 0000 0000 0000 0000 0000 0000 0000 0000 0000
204 0000 0000 0000 0000 0000 0000 0000 0000 0000
205 0000 0000 0000 0000 0000 0000 0000 0000 0000
1. OUTSIDE CALLS: These statistics are for outside calls that in any way reach indi-
vidual stations or devices.
2. EXT: Listing of all extension numbers in the system. This also includes AA, VM, and
CADENCE ports.
3. STATION NAME: The name for each particular station as programmed in MMC 104.
4. ATTA: Average Time To Answer for stations is counted in the number of seconds
that ringing signal is applied to a station for trunk calls and recalls. The ATTA is the
sum of all answered times divided by the answered call count. Use the same calcu-
lation method as used for individual trunk ATTA.
5. ANSD: This is a count of how many times an outside call was answered by the
specific station. Outside callers recalling a station are not counted again when they
are answered.
6. NOT-ANSD: This is a count of how many times a trunk call was directed to the
station but was not answered by this station.
7. DIALED: Peg count of how many times the station made a valid outside call. An
outside call is defined by the SMDR start time in MMC 501.
4.10.4