Specifications

CONTENTS
EXTERNAL
This feature forwards C.O. calls to an external number via a central office trunk if
allowed by class of service. These C.O. calls forward only after the programmable
external call forward delay timer expires.
TO VOICE MAIL
Each station may be programmed to allow or deny the ability to forward intercom
calls to voice mail. When denied, valuable message time in the voice mail system
can be saved.
CALL HOLD (EXCLUSIVE)
Outside calls can be placed on exclusive hold at any keyset by pressing HOLD twice
during a call. Calls placed on exclusive hold can only be retrieved at the keyset that
placed the call on hold. Intercom calls are always placed on exclusive hold.
CALL HOLD (SYSTEM)
Outside calls can be placed on system hold at any station. Users may dial the
access code or press the HOLD button. Calls on system hold may be retrieved at
any station.
CALL HOLD (REMOTE)
Outside calls can be placed on hold at a remote station. This feature allows calls to
be answered at one keyset and placed on hold at another station. This allows time
for the user to proceed to that station or allows the party that the call was intended
for to have that call placed at their station. The call or trunk button will flash at the
remote hold station.
CALL PARK AND PAGE
Each C.O. line has its own park zone. This simple method eliminates confusion
and ensures that a park zone is always available. Pressing the PAGE key parks the
call automatically. There are no extra buttons to press and there is no lost time
looking for a free zone.
CALL PICKUP
DIRECTED
With directed call pickup, users can answer calls ringing at any station by dialing a
code plus that station’s extension number or by pressing the feature button and
then dialing the extension.
GROUPS (20)
In addition, calls can be picked up from a station group in a similar manner. The
group pickup feature allows users to answer any call ringing within any pickup
group. There are 20 pickup groups available. A station cannot be in more than one
pickup group. To use this feature, station users either dial the access code or press
the assigned feature button followed by the pickup group number.
4.1.6