Specifications

CONTENTSTABLE OF CONTENTS
PART DESCRIPTION PAGE
1 SYSTEM OVERVIEW
1.1 SIZE AND CONFIGURATION ......................................................... 1.2
1.2 TECHNOLOGY ............................................................................... 1.4
1.3 PROGRAMMING ............................................................................ 1.5
2 HARDWARE DESCRIPTIONS
2.1 KEY SERVICE UNIT ....................................................................... 2.1
2.2 EXPANSION CABINET ................................................................... 2.1
2.3 SMEM2 CARD ................................................................................ 2.1
2.4 INTERFACE CARDS....................................................................... 2.2
2.5 STATION EQUIPMENT ................................................................... 2.5
3 SPECIFICATIONS
3.1 ELECTRICAL SPECIFICATIONS ................................................... 3.1
3.2 DIMENSIONS AND WEIGHTS ....................................................... 3.1
3.3 ENVIRONMENTAL LIMITS ............................................................. 3.2
3.4 CABLE REQUIREMENTS............................................................... 3.2
3.5 SYSTEM TONES ............................................................................ 3.2
3.6 KEYSET LED INDICATIONS .......................................................... 3.4
3.7A RESERVE POWER DURATION ESTIMATES................................ 3.4
3.7B RESERVE POWER DURATION ESTIMATES
– WITH/WITHOUT CADENCE ....................................................... 3.5
4 FEATURES
4.1 SYSTEM FEATURES................................................................... 4.1.1
4.2 STATION FEATURES .................................................................. 4.2.1
4.3 DISPLAY FEATURES .................................................................. 4.3.1
4.4 SAMPLE SMDR PRINTOUT ........................................................ 4.4.1
4.5 SAMPLE SMDR PRINTOUT WITH CALLER ID.......................... 4.5.1
4.6 SAMPLE UCD REPORT .............................................................. 4.6.1
4.7 CALL STATISTICS ....................................................................... 4.7.1
4.8 AGENT STATISTICS.................................................................... 4.8.1
5 GENERAL USER INFORMATION
5.1 RADIO FREQUENCY INTERFERENCE ........................................ 5.1
5.2 FCC REQUIREMENTS ................................................................... 5.1
5.3 TELEPHONE COMPANY INTERFACES ........................................ 5.2
5.4 SAFETY TESTS .............................................................................. 5.3
5.5 MUSIC ON HOLD WARNING ......................................................... 5.3
5.6 EQUAL ACCESS REQUIREMENTS .............................................. 5.3