User Manual

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Troubleshooting
Notification messages
Message Action
Add water to Refill tank
• Check if the Refill Tank has enough water.
- Fill the water up to the MAX line, reinsert the Refill Tank, and then
tap to start.
• Check if the Refill Tank is properly inserted.
- Properly insert the Refill Tank, and then tap to start.
Empty the Drain tank
• Check if the Drain Tank is full.
- Empty the Drain Tank, reinsert the Drain Tank, and then tap to
start.
• Check if the Drain Tank is properly inserted.
- Properly insert the Drain Tank, and then tap to start.
Close door & start again
• Check if the door is open.
- Make sure the door is closed, and then tap to start.
Open the door & check inside
• Check if the door is open and if Child Lock is on.
- Make sure the door is closed, and then tap to start. Make sure
children or pets are not in the product.
- The control panel is locked when Child Lock is on.
- Tap and hold Delay End for 3 seconds to turn off the Child Lock.
Connect to Wi-Fi network or
check your router
• Check if the router is off.
- Turn the router on, and then connect to the Internet.
NOTE
If a problem persists, contact a local Samsung service center.
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