User Manual(Windows 10)

60
Troubleshooting
Samsung Recovery
When a problem occurs with the computer, it is easy to restore
the computer back to the factory default settings by using the
Samsung Recovery application (Recovery/Backup). It is also
possible to restore the computer to a previously backed up point.
Back up important data regularly before a problem occurs with
the computer.
•
The Samsung Recovery application may not be
provided in models with less than 64 GB of storage.
If you cannot access the
Samsung Recovery
application, refer to Windows recovery function.
•
Some functions may differ or may be unavailable
depending on the version. Refer to the application’s
help information.
•
Run the Samsung Recovery application with
administrator privileges.
•
The Samsung Recovery application (Recovery/Backup)
is not available when using CD/DVD drives.
•
Recovering the computer erases the data or
applications saved after a backup point. Therefore, back
up important data regularly before a problem occurs
with the computer.