User guide

ManualsBrandsSamsung ManualsTelephoneDS-5000

TABLE OF CONTENTS

ABOUT THIS B

OOK

......................................................

THINGS YOU SHOULD KNOW ......................2–3

OUTSIDE CALLS

Making an Outside Call..............................................................4

Answering an Outside Call ........................................................4

Universal Answer ......................................................................4

Flash/Recall ............................................................................

4–5

Busy Line Queuing with Callback ............................................5

INTERCOM CALLS

Calling Other Stations ................................................................6

Answering Intercom Calls ..........................................................

Busy Station Callback ..............................................................6

Busy Station Camp-on ..............................................................6

Calling Your System Operator

..................................................7

CALL PROCES

SING

Holding Calls..............................................................................8

Transferring Calls

......................................................................9

Transfer with Camp-On ..............................................................9

Transfer Recall

............................................................................9

Call Waiting

................................................................................9

Setting Up a Conference ........................................................10

Forwarding Your Calls ........................................................10–11

Call Pickup ..............................................................................12

STANDARD TELEPHONE

USER GUIDE

SAMSUNG DS 616

June 2002

Samsung Telecommunications America reserves the right without prior notice to revise infor-

mation in this guide for any reason. Samsung Telecommunications America also reserves the

right without prior notice to make changes in design or components of equipment as engi-

neering and manufacturing may warrant. Samsung Telecommunications America disclaims all

liabilities for damages arising from the erroneous interpretation or use of information presented

in this guide.

Summary of content (13 pages)

PAGE 1
TABLE OF CONTENTS ABOUT THIS BOOK STANDARD TELEPHONE USER GUIDE SAMSUNG DS 616 ......................................................1 THINGS YOU SHOULD KNOW ......................2–3 OUTSIDE CALLS Making an Outside Call..............................................................4 Answering an Outside Call ........................................................4 Universal Answer ......................................................................4 Flash/Recall ....................................
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DIALING FEATURES Speed Dialing ..........................................................................13 Programming Personal Speed Dial Numbers ........................13 Last Number Redial ................................................................13 Save Number with Redial ........................................................14 Pulse to Tone Changeover ......................................................14 PAGING AND MESSAGING Making an Internal Page ........................................
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THINGS YOU SHOULD KNOW USER ORIENTATION Lifting the handset on your telephone will provide Samsung DS 616 system dial tone. This is also referred to as internal or intercom dial tone. To get an outside line from the telephone company, dial an access code, usually the digit “9.” To call another station in your system, simply dial its extension number. See your system directory list for other access codes and extension numbers. HOOKFLASH Throughout this guide, you will see references to “hookflash.
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OUTSIDE CALLS MAKING AN OUTSIDE CALL • • • • Lift the handset and receive internal dial tone. Dial a C.O. line or line group access code. Receive outside dial tone and then dial the telephone number. Finish the call by replacing the handset. If your system is programmed to require an authorization code before making a call: • Dial ✱ and a valid code. You will hear confirmation tone, followed by dial tone. • Select a C.O. line.
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INTERCOM CALLS CALLING OTHER STATIONS • • • • Lift the handset. Dial the extension number or group number. Wait for the party to answer. If you hear several brief tone bursts instead of ringback tone, the station you called is set for Voice Announce or Auto Answer. • Begin speaking immediately after the tone. • Finish the call by replacing the handset. CALLING YOUR SYSTEM OPERATOR • Lift the handset and dial 0 to call your system operator or group of operators.
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CALL PROCESSING HOLDING CALLS • When you are connected to any call, hookflash, receive transfer tone and dial 11. The call will now be on hold. You may now make or receive a second call. • To take the caller off hold, lift the handset and dial 11. You are now connected to the call. You may resume your conversation. NOTE: A standard telephone can put only one call on hold at a time. TRANSFERRING CALLS Transfer is used to send any call to another extension in one of two ways.
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SETTING UP A CONFERENCE FORWARD BUSY You may conference five parties (you and four other parties) in any combination of outside lines and internal stations in any order. To forward calls to another station when you are on the phone: • While you are engaged in a conversation, hookflash, receive transfer tone and dial 46. You will receive conference tone. • Make another call, either intercom or outside. • After the called party answers, hookflash and receive conference tone.
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FORWARD DND DIALING FEATURES To forward your phone when you activate DND. • Dial 607 plus the extension number or group number. • Receive confirmation tone and hang up. STATION CALL PICKUP To pick up (answer) a call ringing at another station: • Lift the handset and dial 65 plus the extension number of the ringing phone. GROUP CALL PICKUP To pick up (answer) a call ringing in any pickup group: • Lift the handset and dial 66 plus the desired group number 01–20.
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SAVE NUMBER WITH REDIAL To save the number you have just dialed for later use: • Before hanging up, hookflash, receive confirmation tone and dial 17. To redial this saved number at any time: • Lift the handset and dial 17. This step will select the same line and dial the number for you. This telephone number is stored in memory until you save another. When you do, the new number will be saved and the old number will be erased.
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RETRIEVING A PARKED CALL CANCELING A MESSAGE To retrieve a call that has been parked for you: You can cancel a message indication that you have left at another station. • Lift the handset. • Dial 10 plus the station number that was announced. You will be connected to the parked call. SETTING A MESSAGE INDICATION When you are calling another station and no one answers or you receive a busy signal, you can set a message indication at that station.
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CONVENIENCE FEATURES DO NOT DISTURB Use Do Not Disturb (DND) when you want to block calls to your keyset. • Lift the handset and then dial 401. • To cancel DND, lift the handset and then dial 400. ANSWERING THE DOOR PHONE When your station is programmed to receive calls from the door phone: • You will receive three short rings repeatedly. • Lift the handset and you will be connected to the door phone.
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ACCOUNT CODES When it is equipped with optional equipment, your SAMSUNG DS 616 system allows calls to be charged to different accounts. You can enter an account code in two ways. To enter an account code by interrupting the conversation: • While on an outside call, hookflash, receive confirmation tone and dial 47. • Dial the account code (it may be a maximum of 12 characters including ✱ and #). • Hookflash to return to the conversation. • If you make an error, repeat the procedure with the correct code.
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PERSONAL SPEED DIAL NUMBERS PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER CODE NAME TELEPHONE NUMBER 00 _________________________ _________________________ 25 _________________________ _________________________ 01 _________________________ _________________________ 26 _________________________ _________________________ 02 _________________________ _________________________ 27 _________________________ _________________________ 03 _________________________ _______________