Product Warranty

Standard Limited Warranty

What is covered and for how long?

SAMSUNG ELECTRONICS AMERICA, INC. (“SAMSUNG”) warrants that SAMSUNG's Tablets

and accessories (“Products”) are free from defects in material and workmanship under normal

use and service for the period commencing upon the date of purchase by the first consumer

purchaser and continuing for the following specified period of time after that date:

Tablet

1 Year

Batteries (Including Internal Batteries)

1 Year

Case

90 Days

Other Tablet Accessories

1 Year

What is not covered?

This Limited Warranty is conditioned upon proper use of the Product. This Limited Warranty does not

cover: (a) defects or damage resulting from accident, misuse, abnormal use, abnormal conditions, improper

storage, exposure to liquid, moisture, dampness, sand or dirt, neglect, or unusual physical, electrical or

electromechanical stress; (b) scratches, dents and cosmetic damage, unless caused by SAMSUNG; (c)

defects or damage resulting from excessive force or use of a metallic object when pressing on a touch

screen; (d) equipment that has the serial number or the enhancement data code removed, defaced, damaged,

altered or made illegible; (e) ordinary wear and tear; (f) defects or damage resulting from the use of Product

in conjunction or connection with accessories, products, or ancillary/peripheral equipment not furnished or

approved by SAMSUNG; (g) defects or damage resulting from improper testing, operation, maintenance,

installation, service, or adjustment not furnished or approved by SAMSUNG; (h) defects or damage

resulting from external causes such as collision with an object, fire, flooding, dirt, windstorm, lightning,

earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical source; (i)

defects or damage resulting from cellular signal reception or transmission, or viruses or other software

problems introduced into the Product; or (j) Product used or purchased outside the United States. This

Limited Warranty covers batteries only if battery capacity falls below 80% of rated capacity or the battery

leaks, and this Limited Warranty does not cover any battery if (i) the battery has been charged by a battery

charger not specified or approved by SAMSUNG for charging the battery; (ii) any of the seals on the

battery are broken or show evidence of tampering; or (iii) the battery has been used in equipment other than

the SAMSUNG Tablet for which it is specified.

What are SAMSUNG's obligations?

During the applicable warranty period, provided the Product is returned in accordance with the terms of this

Limited Warranty, SAMSUNG will repair or replace the Product, at SAMSUNG'S sole option, without

charge. SAMSUNG may, at SAMSUNG's sole option, use rebuilt, reconditioned, or new parts or

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Standard Limited Warranty What is covered and for how long? SAMSUNG ELECTRONICS AMERICA, INC.
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components when repairing any Product, or may replace the Product with a rebuilt, reconditioned or new Product. Repaired/replaced cases will be warranted for a period of ninety (90) days. All other repaired/replaced Products will be warranted for a period equal to the remainder of the original Limited Warranty on the original Product or for (90) days, whichever is longer. All replaced Products, parts, components, boards and equipment shall become the property of SAMSUNG.
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DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT. Nothing in the Product instructions or information shall be construed to create an express warranty of any kind with respect to the Products. No agent, employee, dealer, representative or reseller is authorized to modify or extend this Limited Warranty or to make binding representations or claims, whether in advertising, presentations or otherwise, on behalf of SAMSUNG regarding the Products or this Limited Warranty.
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out, you must send notice by e-mail to optout@sta.samsung.com, with the subject line: “Arbitration Opt Out.