User Manual

Appendix
15
English (USA)
Another Bluetooth device cannot locate your headset
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Ensure that your headset is in Bluetooth pairing mode.
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Restart your headset and search for the headset again.
•
Ensure that your headset and the other Bluetooth device are within the Bluetooth
connection range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Center.
Your headset cannot connect to another Bluetooth device
•
Ensure that your headset and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
•
On the device you want to connect with, disconnect all paired devices and try to connect
again.
Bluetooth connection is often disconnected
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If there are obstacles between the devices, the operating distance may be reduced.
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Ensure that your headset and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
•
When using the headset with other Bluetooth devices, the connection may be affected
by electromagnetic waves. Use the headset in environments with fewer wireless devices
present.
You cannot hear others speaking
Adjust the device volume.
Sound echoes during a call
Adjust the volume by pressing the Volume button or move to another area.