User Manual

Warranty
Warning! This product contains
chemicals known to
the State of California
to cause cancer
and reproductive
toxicity. For more
information, please
call 1-800-SAMSUNG
(726-7864).
SAMSUNG ELECTRONICS
AMERICA, INC. (“SAMSUNG”)
warrants that SAMSUNG’s
devices and accessories
(“Products”) are free from defects
in material and workmanship
under normal use and service.
Samsung Electronics America,
Inc.
85 Challenger Road
Ridgefield Park, New Jersey
07660
Phone:
1-800-SAMSUNG (726-7864)
Standard Limited Warranty
What is covered and for how
long?
The warranty period commences
upon the date of purchase by
the first consumer purchaser
and continuing for the following
specified period of time after that
date:
Device 1 Year
Battery(ies)* 1 Year
Other Accessories* 1 Year
*If applicable.
What is not covered?
This Limited Warranty is
conditioned upon proper use of
the Product.
This Limited Warranty does not
cover: (a) defects or damage
resulting from accident, misuse,
abnormal use, abnormal
conditions, improper storage,
exposure to liquid, moisture,
dampness, sand or dirt, neglect,
or unusual physical, electrical
or electromechanical stress; (b)
scratches, dents and cosmetic
damage, unless caused by
SAMSUNG; (c) defects or
damage resulting from excessive
force or use of a metallic object
when pressing on a touch screen;
(d) equipment that has the serial
number or the enhancement
data code removed, defaced,
damaged, altered or made
illegible; (e) ordinary wear and
tear; (f) defects or damage
resulting from the use of Product
in conjunction or connection
with accessories, products, or
ancillary/peripheral equipment
not furnished or approved by
SAMSUNG; (g) defects or
damage resulting from improper
testing, operation, maintenance,
installation, service, or adjustment
not furnished or approved
by SAMSUNG, including but
not limited to installation of
unauthorized software and
unauthorized root access, both
of which shall void this limited
warranty; (h) defects or damage
resulting from external causes
such as collision with an object,
fire, flooding, dirt, windstorm,
lightning, earthquake, exposure
to weather conditions, theft,
blown fuse, or improper use of
any electrical source; (i) defects
or damage resulting from cellular
signal reception or transmission,
or viruses or other software
problems introduced into the
Product; or (j) Product used or
purchased outside the United
States. This Limited Warranty
covers batteries only if battery
capacity falls below 80% of rated
capacity or the battery leaks, and
this Limited Warranty does not
cover any battery if (i) the battery
has been charged by a battery
charger not specified or approved
by SAMSUNG for charging the
battery; (ii) any of the seals
on the battery are broken or
show evidence of tampering; or
(iii) the battery has been used
in equipment other than the
SAMSUNG device for which it is
specified.
What are SAMSUNG’s
obligations?
During the applicable warranty
period, provided the Product
is returned in accordance
with the terms of this Limited
Warranty, SAMSUNG will
repair or replace the Product,
at SAMSUNG’s sole option,
without charge. SAMSUNG may,
at SAMSUNG’s sole option,
use rebuilt, reconditioned, or
new parts or components when
repairing any Product, or may
replace the Product with a rebuilt,
reconditioned or new Product.
Repaired/replaced cases,
pouches and holsters will be
warranted for a period of ninety
(90) days. All other repaired/
replaced Products will be
warranted for a period equal
to the remainder of the original
Limited Warranty on the original
Product or for ninety (90) days,
whichever is longer. All replaced
Products, parts, components,
boards and equipment shall
become the property of
SAMSUNG. Except to any extent
expressly allowed by applicable
law, transfer or assignment of this
Limited Warranty is prohibited.
What must you do to obtain
warranty service?
To obtain service under this
Limited Warranty, you must return
the Product to an authorized
phone service facility in an
adequate container for shipping,
accompanied by the sales
receipt or comparable proof of
sale showing the original date of
purchase by the first consumer
purchaser, the serial number of
the Product and the seller’s name
and address.
To obtain assistance on where to
deliver the Product, please call
SAMSUNG Customer Care at
1-888-987-4357. If SAMSUNG
determines that any Product
is not covered by this Limited
Warranty, you must pay all parts,
shipping, and labor charges
for the repair or return of such
Product.
You should keep a separate
backup copy of any contents
of the Product before delivering
the Product to SAMSUNG for
warranty service, as some or all
of the contents may be deleted or
reformatted during the course of
warranty service.
What are the limits on
SAMSUNG’s liability?
THIS LIMITED WARRANTY SETS
OUT THE FULL EXTENT OF
SAMSUNG’S RESPONSIBILITIES,
AND THE EXCLUSIVE REMEDY
REGARDING THE PRODUCTS.
ALL IMPLIED WARRANTIES,
INCLUDING WITHOUT
LIMITATION, IMPLIED
WARRANTIES OF
MERCHANTABILITY AND
FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO THE
DURATION OF THIS LIMITED
WARRANTY. IN NO EVENT
SHALL SAMSUNG BE LIABLE
FOR DAMAGES IN EXCESS OF
THE PURCHASE PRICE OF THE
PRODUCT OR FOR, WITHOUT
LIMITATION, COMMERCIAL
LOSS OF ANY SORT; LOSS OF
USE, TIME, DATA, REPUTATION,
OPPORTUNITY, GOODWILL,
PROFITS OR SAVINGS;
INCONVENIENCE; INCIDENTAL,
SPECIAL, CONSEQUENTIAL
OR PUNITIVE DAMAGES; OR
DAMAGES ARISING FROM THE
USE OR INABILITY TO USE THE
PRODUCT. SOME STATES AND
JURISDICTIONS DO NOT ALLOW
LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS,
OR THE DISCLAIMER OR
LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATIONS
AND DISCLAIMERS MAY NOT
APPLY TO YOU.
SAMSUNG MAKES
NO WARRANTIES OR
REPRESENTATIONS, EXPRESS
OR IMPLIED, STATUTORY
OR OTHERWISE, AS TO THE
QUALITY, CAPABILITIES,
OPERATIONS, PERFORMANCE
OR SUITABILITY OF ANY
THIRD-PARTY SOFTWARE
OR EQUIPMENT USED IN
CONJUNCTION WITH THE
PRODUCT, OR THE ABILITY
TO INTEGRATE ANY SUCH
SOFTWARE OR EQUIPMENT
WITH THE PRODUCT,
WHETHER SUCH THIRD-PARTY
SOFTWARE OR EQUIPMENT
IS INCLUDED WITH THE
PRODUCT DISTRIBUTED BY
SAMSUNG OR OTHERWISE.
RESPONSIBILITY FOR THE
QUALITY, CAPABILITIES,
OPERATIONS, PERFORMANCE
AND SUITABILITY OF ANY SUCH
THIRD-PARTY SOFTWARE OR
EQUIPMENT RESTS SOLELY
WITH THE USER AND THE
DIRECT VENDOR, OWNER
OR SUPPLIER OF SUCH
THIRD-PARTY SOFTWARE OR
EQUIPMENT.
Nothing in the Product
instructions or information
shall be construed to create an
express warranty of any kind
with respect to the Products.
No agent, employee, dealer,
representative or reseller is
authorized to modify or extend
this Limited Warranty or to
make binding representations or
claims, whether in advertising,
presentations or otherwise, on
behalf of SAMSUNG regarding
the Products or this Limited
Warranty.
This Limited Warranty gives you
specific legal rights, and you may
also have other rights that vary
from state to state.
What is the procedure for
resolving disputes?
ALL DISPUTES WITH SAMSUNG
ARISING IN ANY WAY FROM
THIS LIMITED WARRANTY
OR THE SALE, CONDITION
OR PERFORMANCE OF
THE PRODUCTS SHALL BE
RESOLVED EXCLUSIVELY
THROUGH FINAL AND BINDING
ARBITRATION, AND NOT BY A
COURT OR JURY.
Any such dispute shall not be
combined or consolidated with
a dispute involving any other
person’s or entity’s Product or
claim, and specifically, without
limitation of the foregoing, shall
not under any circumstances
proceed as part of a class
action. The arbitration shall
be conducted before a single
arbitrator, whose award may not
exceed, in form or amount, the
relief allowed by the applicable
law. The arbitration shall be
conducted according to the
American Arbitration Association
(AAA) Commercial Arbitration
Rules applicable to consumer
disputes. This arbitration provision
is entered pursuant to the Federal
Arbitration Act. The laws of the
State of Texas, without reference
to its choice of laws principles,
shall govern the interpretation
of the Limited Warranty and
all disputes that are subject to
this arbitration provision. The
arbitrator shall decide all issues
of interpretation and application
of this arbitration provision and
the Limited Warranty.
For any arbitration in which your
total damage claims, exclusive of
attorney fees and expert witness
fees, are $5,000.00 or less
(“Small Claim”), the arbitrator
may, if you prevail, award your
reasonable attorney fees, expert
witness fees and costs as part
of any award, but may not grant
SAMSUNG its attorney fees,
expert witness fees or costs
unless it is determined that the
claim was brought in bad faith.
In a Small Claim case, you shall
be required to pay no more than
half of the total administrative,
facility and arbitrator fees, or
$50.00 of such fees, whichever
is less, and SAMSUNG shall
pay the remainder of such
fees. Administrative, facility and
arbitrator fees for arbitrations in
which your total damage claims,
exclusive of attorney fees and
expert witness fees, exceed
$5,000.00 (“Large Claim”) shall
be determined according to AAA
rules. In a Large Claim case,
the arbitrator may grant to the
prevailing party, or apportion
among the parties, reasonable
attorney fees, expert witness
fees and costs. Judgment may
be entered on the arbitrator’s
award in any court of competent
jurisdiction.
This arbitration provision also
applies to claims against
SAMSUNG’s employees,
representatives and affiliates
if any such claim arises from
the Product’s sale, condition or
performance.
You may opt out of this dispute
resolution procedure by
providing notice to SAMSUNG
no later than 30 calendar
days from the date of the first
consumer purchaser’s purchase
of the Product. To opt out, you
must send notice by e-mail to
[e-mail], with
the subject line: “Arbitration Opt
Out.” You must include in the
opt out e-mail (a) your name and
address; (b) the date on which
the Product was purchased;
(c) the Product model name
or model number; and (d) the
IMEI or MEID or Serial Number,
as applicable, if you have it
(the IMEI or MEID or Serial
Number can be found (i) on the
Product box; (ii) on the Product
information screen, which can
be found under “Settings;” (iii)
on a label on the back of the
Product beneath the battery,
if the battery is removable;
and (iv) on the outside of the
Product if the battery is not
removable). Alternatively, you
may opt out by calling 1-888-
987-4357 no later than 30
calendar days from the date of
the first consumer purchaser’s
purchase of the Product and
providing the same information.
These are the only two forms of
notice that will be effective to
opt out of this dispute resolution
procedure. Opting out of this
dispute resolution procedure
will not affect the coverage of
the Limited Warranty in any
way, and you will continue to
enjoy the benefits of the Limited
Warranty.
Severability
If any portion of this Limited
Warranty is held to be illegal
or unenforceable, such partial
illegality or unenforceability shall
not affect the enforceability of
the remainder of the Limited
Warranty.
Precautions for Transfer and
Disposal
If data stored on this device is
deleted or reformatted using
the standard methods, the data
only appears to be removed on
a superficial level, and it may be
possible for someone to retrieve
and reuse the data by means of
special software.
To avoid unintended information
leaks and other problems of this
sort, it is recommended that the
device be returned to Samsung’s
Customer Care Center for an
Extended File System (EFS)
Clear which will eliminate all user
memory and return all settings to
default settings.
Please contact the Samsung
Customer Care Center for
details.
Important! Please provide
warranty information
(proof of purchase)
to Samsung’s
Customer Care
Center in order to
provide this service
at no charge. If the
warranty has expired
on the device,
charges may apply.
No reproduction in whole or in
part allowed without prior written
approval. Specifications and
availability subject to change
without notice. [010115]
GH68-35854A_REV_1.4 04/13/15
Printed in U.S.A.