User Guide

Sprint Worldwide Service 238

Sprint Worldwide Wireless Service

With your phone and global roaming service from Sprint Worldwide

Wireless Service, you can

make phone calls and use wireless data services around the globe on compatible CDMA and

GSM/UMTS networks.

Activate Sprint Worldwide Service on Your Account

Enable Global Roaming Mode

Make and Receive Worldwide Calls

Sprint Voicemail Service

International Data Roaming

Status Messages

Contact Sprint for Assistance

Activate Sprint Worldwide Service on Your Account

Before using your phone in global roaming mode, you must activate Sprint Worldwide service.

To activate Sprint Worldwide service:

Chat with or email an international support rep by visiting sprint.com/international. Click

►

Traveling with a Sprint Device and then click the Chat with us or Email us link on the

right side of the screen.

– or –

Call Sprint Worldwide Customer support at 1-888-226-7212.

►

Enable Global Roaming Mode

Your phone is designed to enter global roaming mode automatically when you activate your

Sprint Worldwide service, meaning that it should automatically connect to an appropriate CDMA

network or GSM/UMTS network when you travel. You may also set global roaming options

through the settings menu.

To set your global roaming options manually:

Press and tap > Settings > More settings > Mobile networks >

►

Network Mode.

 To allow connections to CDMA or LTE networks only, tap CDMA or LTE/CDMA.