SM-T825 SM-T825Y User Manual English. 05/2017. Rev.1.2 www.samsung.
Table of Contents Basics Applications 4 6 67 69 72 76 78 80 81 93 97 100 105 107 109 110 110 112 112 9 10 15 19 22 25 26 29 35 36 38 40 41 42 50 53 57 58 61 63 66 Read me first Device overheating situations and solutions Package contents Device layout Battery SIM or USIM card (nano-SIM card) Memory card (microSD card) Turning the device on and off Controlling the touchscreen Home screen Lock screen Notification panel Entering text Screen capture Opening apps S Pen features Secure Folder Multi window Sa
Table of Contents Settings 114 114 123 124 124 125 126 127 129 129 134 137 137 138 139 139 139 Introduction Connections Sounds and vibration Notifications Display Wallpaper Advanced features Device maintenance Apps Lock screen and security Cloud and accounts Google Accessibility General management Software update User manual About device Appendix 140 Troubleshooting 146 Removing the battery 3
Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device.
Basics • Be careful not to forget your unlock codes for the screen lock, accounts, and other security features. If you forget an unlock code, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes. • Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device.
Basics Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.
Basics • When using apps that require more power or using apps for extended periods – – When playing high-quality games for extended periods – – When recording videos for extended periods – – When streaming videos while using the maximum brightness setting – – When connecting to a TV • While multitasking (or, when running many apps in the background) – – When using Multi window – – When updating or installing apps while recording videos – – When downloading large files during a video call – – When recording
Basics Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. This feature is only available on supported models. • If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop.
Basics Package contents Check the product box for the following items: • Device • S Pen • Quick start guide • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer.
Basics Device layout Device Front camera Light sensor Power key Touchscreen Volume key Microphone Home key (Fingerprint recognition sensor) SIM card / Memory card tray Microphone Recents key Back key Speaker Speaker Headset jack Multipurpose jack (USB Type-C) 10
Basics Speaker Speaker GPS antenna Rear camera Main antenna Flash Keyboard dock port The device and the Keyboard Cover (sold separately) contain magnets. The American Heart Association (US) and the Medicines and Healthcare Products Regulatory Agency (UK) both warn that magnets can affect the operation of implanted pacemakers, cardioverters, defibrillators, insulin pumps or other electro medical devices (collectively, “Medical Device”) within the range of 15 cm (6 inches).
Basics Keys Key Power Recents Function • Press and hold to turn the device on or off. • Press to turn on or lock the screen. • Tap to open the list of recent apps. • Press to turn on the screen while the screen is locked. Home • Press to return to the Home screen. • Press and hold to launch Google. • Tap to return to the previous screen. Back • Tap and hold to access additional options for the current screen. Volume • Press to adjust the device volume.
Basics Name S Pen nib S Pen button Tweezers Functions • Use the S Pen to write, draw, or perform touch actions on the screen. The Recents key and the Back key can be used with the S Pen. • Hover the S Pen over items on the screen to access additional S Pen features, such as the Air view feature. • Hover the S Pen over the screen and press the S Pen button to display the Air command features. • While pressing and holding the S Pen button, drag the S Pen over items to select them.
Basics 2 Insert a new nib into the S Pen. Be careful not to pinch your fingers with the tweezers. • Do not reuse old nibs. Doing so may cause the S Pen to malfunction. • Do not press the nib excessively when inserting the nib into the S Pen. • Do not insert the round end of the nib into the S Pen. Doing so may cause damage to the S Pen or your device. • Do not bend or apply excessive pressure with the S Pen while using it. The S pen may be damaged or the nib may be deformed.
Basics Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. • Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty. • Use only USB Type-C cable supplied with the device.
Basics Viewing the remaining charging time While charging, open the Home screen and tap Apps → Settings → Device maintenance → Battery. The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions. Reducing the battery consumption Your device provides various options that help you conserve battery power.
Basics • If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device. • While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. • If you charge the device while the multipurpose jack is wet, the device may be damaged.
Basics Power saving mode Activate power saving mode to extend the battery’s usage time. 1 2 3 On the Home screen, tap Apps → Settings → Device maintenance → Battery → MID. Tap CUSTOMISE to change the power saving settings before entering power saving mode. Tap APPLY. Maximum power saving mode In maximum power saving mode, the device decreases battery consumption by applying the dark theme and limiting the apps and features available.
Basics SIM or USIM card (nano-SIM card) Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.
Basics 1 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 3 Pull out the tray gently from the tray slot. Place the SIM or USIM card on the tray 1 with the gold-coloured contacts facing downwards. Tray 1 4 Tray 2 Gently press the SIM or USIM card into the tray to secure it. If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
Basics Correct card installation microSD card Nano-SIM card Use only a nano-SIM card. Removing the SIM or USIM card 1 2 3 Insert the ejection pin into the hole on the tray to loosen the tray. 4 Insert the tray back into the tray slot. Pull out the tray gently from the tray slot. Remove the SIM or USIM card.
Basics Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Basics 1 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
Basics 3 Place a memory card on the tray 2 with the gold-coloured contacts facing downwards. Tray 1 4 5 Tray 2 Gently press the memory card into the tray to secure it. Insert the tray back into the tray slot. • If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry. • Fully insert the tray into the tray slot to prevent liquid from entering your device.
Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. On the Home screen, tap Apps → Settings → Device maintenance → Storage → → Storage settings → SD card → Format → FORMAT. Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.
Basics Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. • The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.
Basics Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return.
Basics Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
Basics Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen. A widget An app A folder Screen indicators News screen indicator. View the latest articles in various categories.
Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. • Widgets: Add widgets to the Home screen.
Basics Removing items Tap and hold an item, and then drag it to Remove shortcut, Delete, or Remove at the top of the screen. Creating folders Create folders and gather similar applications to quickly access and launch apps. 1 2 On the Home screen, tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. 3 Tap Enter folder name and enter a folder name. To change the folder colour, tap .
Basics Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, swipe to the left, and then tap . To move a panel, tap and hold a panel preview, and then drag it to a new location. To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen. To set a panel as the main Home screen, tap . Using quick options On the Home screen, tap and hold an app icon or folder to quickly access options.
Basics 3 Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. 4 Tap Enter folder name and enter a folder name. To change the folder colour, tap . To add more apps to the folder, tap ADD, tick the apps, and then tap ADD. You can also add an app by dragging it to the folder on the Apps screen. on the folder. Only the folder will be deleted. The folder’s apps will To delete a folder, tap be relocated to the Apps screen.
Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
Basics Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. The screen is locked with Swipe, the default screen lock method. Press the Power key or the Home key and swipe in any direction to unlock the screen. To change the screen lock method, on the Apps screen, tap Settings → Lock screen and security → Screen lock type, and then select a method.
Basics • None: Do not set a screen lock method. • Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information. • You can unlock your device’s screen remotely from the Find My Mobile website (findmymobile.samsung.com) using your Samsung account. To use this feature, the device must be connected to a Wi-Fi or mobile network and you must sign in to your Samsung account.
Basics You can use the following functions on the notification panel. Switch between user accounts or add new user accounts. Launch Settings. Quick setting buttons Tap a notification and perform various actions. Clear all notifications. Block notifications from apps. Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button.
Basics Finder Search for a variety of content with a keyword or search for nearby devices. Searching for content or nearby devices Open the notification panel, swipe downwards on the notification panel, and then tap Search tablet and scan for nearby devices. Enter a keyword in the search field or tap and say a keyword. To get more refined results, tap Filter under the search field, and then select filter details. To search for nearby devices, tap QUICK CONNECT.
Basics Changing the input language Tap and hold , tap → Languages and types → MANAGE INPUT LANGUAGES, and then select the languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key. Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the depending on the last function that was used. • : Enter text by voice. Change the voice input settings.
Basics Copying and pasting 1 2 3 Tap and hold over text. Drag or to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. 4 Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text. Screen capture Capture a screenshot while using the device. Capturing screenshots Press and hold the Home key and the Power key simultaneously.
Basics Smart capture You can capture the current screen and scrollable area. You can also immediately crop and share the captured screen. If this feature is not activated, open the Apps screen, tap Settings → Advanced features → Smart capture, tap the switch to activate it, and then capture a screenshot. On the screen you are capturing, use one of the following options: • Scroll capture: Capture more content that continues across multiple screens, such as a web page.
Basics S Pen features Air command To open the Air command panel, hover the S Pen over the screen and press the S Pen button. You can also tap the Air command icon. You can access useful features and frequently used apps. View all notes Create note Smart select Air command icon Screen write Add shortcuts Translate Air command settings • Create note: Launch Samsung Notes and create a new note. Refer to Samsung Notes for more information. • View all notes: Launch Samsung Notes and view all notes.
Basics Air command icon When the Air command panel is closed, the Air command icon will remain on the screen. You can open the Air command panel by tapping the icon. To move the icon, tap and drag it to a new location. Smart select Use the S Pen to select an area and perform actions, such as sharing or saving. 1 When there is content you want to capture, such as a part of an image, open the Air command panel and tap Smart select.
Basics Screen write Capture screenshots to write or draw on them. 1 When there is content you want to capture, open the Air command panel and tap Screen write. The current screen is automatically captured and the editing toolbar appears on the screen. 2 If you capture content that continues across multiple screens, such as a webpage, tap Scroll capture to capture more content. The screen will automatically scroll down and allow you to select SCROLL CAPTURE again.
Basics Translate Hover the S Pen over a word to translate it. • To use this feature, the device must be connected to a Wi-Fi or mobile network. • This feature does not support some languages. • This feature is available only on screens that allow you to perform a screen capture. 1 2 3 Open the Air command panel and tap Translate. Select the languages on the translator panel at the top of the screen. Hover the S Pen over the word you want to translate.
Basics Add shortcuts Add shortcuts to frequently used apps or functions to the Air command panel. On the Air command panel, tap Add shortcuts and select apps or functions to open from the panel. To edit shortcuts, open the Air command panel and tap → Shortcuts. You can also remove the Create note shortcut. Air view Hover over an item on the screen with the S Pen to perform various functions. Previewing information Point at the screen to preview content or view information in a pop-up window.
Basics Using Air Button Hovering the S Pen over items in some apps, such as Gallery, will display Air Button on the preview window. You can perform various actions directly from the preview window using Air Button. Air Button If this feature is not activated, open the Apps screen, tap Settings → Advanced features → S Pen → Air view, and then tap the switch to activate it. Pen Select While pressing and holding the S Pen button, drag the S Pen over text or item lists to select multiple items or text.
Basics Direct pen input Fill in forms and write messages using your handwriting with the S Pen. 1 2 Hover the S Pen over a text field. 3 Write with the S Pen. Tap to open the handwriting field. If this feature is not activated, open the Apps screen, tap Settings → Advanced features → S Pen → Direct pen input, and then tap the switch to activate it.
Basics Screen off memo You can quickly create memos by writing on the screen without turning on it. To activate this feature, open the Apps screen, tap Settings → Advanced features → S Pen, and then tap the Screen off memo switch to activate it. When the screen is off, write a memo with the S Pen. When you are finished writing the memo, tap SAVE. Then, the memo will be saved in Samsung Notes. To view memos, open the Apps screen and then tap Samsung Notes → COLLECTIONS → Screen off memo.
Basics Secure Folder Introduction Secure Folder protects your private content and apps, such as photos and notes, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB.
Basics Creating Secure Folder 1 2 3 On the Apps screen, tap Settings → Lock screen and security → Secure Folder. Tap SIGN IN and sign in to your Samsung account. Select a lock method to use for Secure Folder and follow the on-screen instructions to complete the setup. A shortcut to Secure Folder will be added to the Home screen and the Apps screen. If you forget your Secure Folder unlock code, you can reset it using your Samsung account.
Basics Adding apps Add an app to use in Secure Folder. 1 2 3 On the Apps screen, tap Samsung → Secure Folder. Tap Add apps. Tick one or more apps installed on the device and tap DONE. To install apps from Play Store, tap DOWNLOAD FROM PLAY STORE. To install apps from Galaxy Apps, tap DOWNLOAD FROM GALAXY APPS. Removing apps from Secure Folder Tap and hold an app, tap Select, tick apps to remove, and then tap Uninstall.
Basics Uninstalling Secure Folder You can uninstall Secure Folder, including the content and apps in it. 1 On the Apps screen, tap Settings → Lock screen and security → Secure Folder → Uninstall. 2 Tap UNINSTALL to back up content and uninstall Secure Folder. You can access data backed up from Secure Folder, open the Apps screen and tap Samsung → My Files → Internal storage → Secure Folder. Notes saved in Samsung Notes will not be backed up.
Basics Split screen view 1 2 Tap to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. 3 In the lower window, swipe upwards or downwards to select another app to launch. To launch apps not in the list of recently used apps, tap MORE APPS and select an app. Using additional options Tap the bar between the app windows to access additional options. Switch locations between app windows.
Basics Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. Sharing text or images between windows Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window. Some apps may not support this feature.
Basics Minimising the split screen view Press the Home key to minimise the split screen view. The icon will appear on the status bar. The app in the lower window will close and the app in the upper window will remain active in the minimised split screen view. To close the minimised split screen view, open the notification panel and tap the the Multi window notification. icon on Maximising a window Tap an app window and drag the bar between the app windows to the top or bottom edge of the screen.
Basics Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can use apps provided by Samsung, without signing in to your account. Create your Samsung account with your email address. To check the list of services that can be used with your Samsung account, visit account.samsung.com.
Basics Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. 1 2 3 4 On the Apps screen, tap Settings → Cloud and accounts → Accounts. Tap Samsung account and tap the account to remove. Tap → Settings → Remove account → REMOVE ACCOUNT → OK. Enter your Samsung account password and tap CONFIRM.
Basics Transferring data from a mobile device Transfer data from your previous device to your device. 1 On the previous device, download and install Smart Switch from Galaxy Apps or Play Store. 2 3 4 5 Place the devices near each other. Launch Smart Switch on both devices. When using this feature for the first time, tap START on your device. After you select how to send data and connect your previous device to your device, follow the on-screen instructions to transfer data from the previous device.
Basics 2 On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. 3 4 Connect your previous device to the computer using the USB cable. 5 6 Connect your device to the computer using the USB cable. On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer.
Basics Device and data management Connecting the device to a computer for data transfer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage. The devices may not connect properly if they are connected via a USB hub. Directly connect the device to the computer’s USB port. 1 2 Connect the device to the computer using the USB cable.
Basics Updating with Smart Switch Connect the device to a computer and update the device to the latest software. 1 On the computer, visit www.samsung.com/smartswitch to download and install Smart Switch. 2 3 4 On the computer, launch Smart Switch. Connect the device to the computer using a USB cable. If a software update is available, follow the on-screen instructions to update the device. • Do not turn off the computer or disconnect the USB cable while the device is updating.
Basics Using a Google account On the Apps screen, tap Settings → Cloud and accounts → Backup and restore and tap the Back up my data switch for the Google account to activate it. Tap Backup account and select an account as the backup account. To add the backup account, tap Add account. To restore data using a Google account, tap the Automatic restore switch to activate it. When you reinstall apps, backed up settings and data will be restored.
Basics Connecting to other devices 1 Open the notification panel, swipe downwards on the notification panel, and then tap Search tablet and scan for nearby devices. 2 Tap QUICK CONNECT. The Wi-Fi and Bluetooth features will be activated and the device will automatically search for nearby devices. 3 Select a device from the list and connect to it by following the on-screen instructions. The next steps may vary depending on the connected device.
Basics 5 Select a feature and follow the on-screen instructions to use the feature. Available features may vary depending on the TV. • View tablet on TV (Smart View): View your device’s content on the TV screen. You may need to activate the Screen Mirroring feature on the TV depending on the TV you want to connect. If the TV does not support the Screen Mirroring feature, use compatible accessories to enable the feature. Compatible accessories include HomeSync and an AllShare Cast dongle.
Basics Sharing features Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. 1 2 3 Tap Gallery on the Apps screen. Select an image. Tap Share and select a sharing method, such as Bluetooth and email. You can also use the following options: • Transfer files to device: Share content with nearby devices via Wi-Fi Direct or Bluetooth.
Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Tap Samsung → Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap the search field to search for a keyword. Select an app to view information about it. To download free apps, tap INSTALL.
Applications Managing apps Uninstalling or disabling apps On the Apps screen, tap → Edit. The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or OK. Alternatively, on the Apps screen, tap Settings → Apps, select an app, and then tap DISABLE or UNINSTALL. • DISABLE: Disable selected default apps that cannot be uninstalled from the device. • UNINSTALL: Uninstall downloaded apps. Enabling apps On the Apps screen, tap Settings → Apps → ENABLE.
Applications Phone Introduction Make or answer voice and video calls. Making calls 1 2 Tap Phone on the Apps screen. Enter a phone number. If the keypad does not appear on the screen, tap 3 Tap to make a voice call, or tap to open the keypad. to make a video call. Access additional options. Add the number to the contacts list. Preview the phone number. Delete a preceding character. Hide the keypad.
Applications Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap → Speed dial, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit. For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and hold 3.
Applications Missed calls If a call is missed, the icon appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively, on the Apps screen, tap Phone → RECENTS to view missed calls. Blocking phone numbers Block calls from specific numbers added to your block list. 1 2 On the Apps screen, tap Phone → → Settings → Block numbers. Tap to select contacts and tap DONE. To manually enter a number, tap Enter phone number, enter a phone number, and then tap .
Applications During a video call Tap the screen to use the following options: • VOLUME: Adjust the volume. • : Access additional options. • Camera: Turn off the camera so that the other party cannot see you. • Switch: Switch between the front and rear cameras. • : End the current call. • Mute: Turn off the microphone so that the other party cannot hear you. • Bluetooth: Switch to a Bluetooth headset if it is connected to the device.
Applications 3 Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields. Depending on the selected storage location, the types of information you can save may vary. 4 Tap SAVE. Adding a phone number to Contacts from the keypad 1 2 Tap Phone on the Apps screen. Enter the number and tap ADD TO CONTACTS. If the keypad does not appear on the screen, tap 3 to open the keypad.
Applications Importing contacts Add contacts by importing them from other storages to your device. 1 2 3 4 5 Tap Contacts on the Apps screen. Tap → Settings → Import/Export contacts → IMPORT. Select a storage location to import contacts from. Select a storage location to save contacts to. Tick VCF files or contacts to import and tap DONE. Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account.
Applications Sharing contacts You can share contacts with others by using various sharing options. 1 2 3 4 Tap Contacts on the Apps screen. Tap → Share. Tick contacts and tap SHARE. Select a sharing method. Merging duplicate contacts When you import contacts from other storages, or sync or move contacts to other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. 1 2 3 Tap Contacts on the Apps screen.
Applications Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 2 3 4 Tap Messages on the Apps screen. Tap . Add recipients and tap COMPOSE. Enter a message. Access additional options. Edit recipients. Add recipients from the contacts list. Attach files. Send the message. Enter a message. 5 Enter emoticons. Tap SEND to send the message.
Applications Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 2 3 Tap Messages on the Apps screen. On the messages list, select a contact. View your conversation. To reply to the message, enter a message and tap SEND. Blocking unwanted messages Block messages from specific numbers added to your block list. 1 2 3 Tap Messages on the Apps screen. Tap → Settings → Block messages → Block numbers.
Applications 3 Change the notification settings. • Notification sound: Change the notification sound. • Vibrate when sound plays: Set the device to vibrate when you receive messages. • Pop-up display: Set the device to display messages in pop-up windows. • Preview message: Set the device to display message content on the locked screen and in pop-up windows. Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications.
Applications To view the toolbars, drag your finger downwards slightly on the screen. Bookmark the current webpage. Refresh the current webpage. Move between pages. Access additional options. View your bookmarks, saved webpages, and recent browsing history. Close the tab. Open a new tab. Open the homepage. Using secret mode In secret mode, you can separately save and manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint.
Applications Changing security settings You can change your password or the lock method. Tap → Settings → Privacy → Secret mode security → Change password. To set your registered fingerprint as the lock method along with the password, tap the Fingerprints switch to activate it. Refer to Fingerprint recognition for more information about using your fingerprints. Deactivating secret mode Tap → Turn off Secret mode.
Applications Reading emails When Email is open, the device will automatically retrieve new emails. To manually retrieve emails, swipe downwards on the screen. Tap an email on the screen to read it. If email syncing is disabled, new emails cannot be retrieved. To enable email syncing, tap → → your account name, and then tap the Sync account switch to activate it. Camera Introduction Take photos and record videos using various modes and settings.
Applications Using swipe gestures Quickly control the preview screen by swiping in different directions. You can change the shooting mode, switch between cameras, or apply filter effects. Front camera preview Shooting modes Rear camera preview Filter effects Switching cameras On the preview screen, swipe upwards or downwards to switch between cameras. Viewing shooting modes On the preview screen, swipe from the left to the right to open the shooting modes list.
Applications Viewing filter effects One the preview screen, swipe from the right to the left to open the filter effects list. You can apply a unique feel to your photos or videos. This feature is only available in some shooting modes. Basic shooting Taking photos or recording videos 1 2 Tap the image on the preview screen where the camera should focus. Tap hold to take a photo or tap . to record a video.
Applications • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions. • The front camera features a wide-angle lens. Minor distortion may occur in wideangle photos and does not indicate device performance problems.
Applications Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo. On the shooting modes list, tap Auto. Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap Pro. Select options and customise the settings, and then tap to take a photo. • : Select an appropriate white balance, so images have a true-to-life colour range. You can set the colour temperature.
Applications Hyperlapse Record scenes, such as passing people or cars, and view them as fast-motion videos. The frame rate is automatically adjusted to record smoother, less shaky fast-motion videos while walking, travelling by vehicle, and more. In this mode, auto focusing will not operate. 1 2 On the shooting modes list, tap Hyperlapse. Tap and select a frame rate option.
Applications Applying beauty effects You can modify facial features, such as your skin tone or face shape, before taking selfportraits. This feature is available only in Selfie mode. 1 2 On the preview screen, tap . Select the options below to apply beauty effects to your face on the preview screen and take a photo of yourself. • Skin Tone: Make your skin appear brighter and clearer. • Slim Face: Adjust the face shape and make your face appear slimmer. • Large Eyes: Make your eyes appear bigger.
Applications 3 4 Face the front camera lens. When the device detects your face, show your palm to the front camera. After recognising your palm, a countdown timer will appear. When the time is up, the device will take a photo. To use various shooting options for the front camera, tap pictures, and then tap the switches to activate them. 5 → Ways to take Slowly swivel the device left and then right or vice versa to take a wide self-portrait.
Applications Continuous shot Take a series of photos of moving subjects. On the shooting modes list, tap Continuous shot. Tap and hold to take several photos continuously. HDR (Rich tone) Take photos with rich colours and reproduce details even in bright and dark areas. On the shooting modes list, tap HDR (Rich tone).
Applications Food Take photos of food with more vibrant colours. 1 2 On the shooting modes list, tap Food. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred. To resize the circular frame, drag a corner of the frame. 3 4 Tap and drag the adjustment bar to adjust the colour tone. Tap to take a photo. Virtual shot Take a series of photos while circling a subject to create a view of the subject from multi angles.
Applications 2 3 Place a subject in the centre of the preview screen and tap . Move the device around the subject slowly in one direction to take more photos. When the arrow becomes completely yellow or when you stop circling the subject, the device will automatically stop taking photos. Viewing virtual shot photos 1 2 3 On the preview screen, tap the preview thumbnail. Tap .
Applications Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used. • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the exposure of the shot. Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot.
Applications COMMON • Timer: Select the length of the delay before the camera automatically takes a photo. • Video stabilisation: Activate anti-shake to reduce or eliminate blurry image resulting from camera shake while recording a video. • Full screen view (16:9): Set the device to preview photos or videos using the full screen ratio. • Grid lines: Display viewfinder guides to help composition when selecting subjects. • Location tags: Attach a GPS location tag to the photo.
Applications Viewing images and videos Viewing images 1 2 On the Apps screen, tap Gallery → PICTURES. Select an image. Move to the previous screen. Access additional options. Add the image to favourites. Share the image with others. Modify the image. Automatically adjust the image. Delete the image. Image and video preview thumbnails To hide or show the menus, tap the screen. You can create a GIF animation or collage from multiple images. Tap → Animate or Collage, and then select images.
Applications Viewing videos 1 2 On the Apps screen, tap Gallery → PICTURES. Select a video to play. Video files show the icon on the preview thumbnail. Display your videos. Access additional options. Skip to the previous video. Tap and hold to rewind. Skip to the next video. Tap and hold to fast-forward. Pause and resume playback. Rewind or fast-forward by dragging the bar. Change screen ratio. Lock the playback screen. Switch to the pop-up video player. Create a GIF animation.
Applications Creating stories Create stories with various themes. 1 2 3 4 On the Apps screen, tap Gallery → STORIES. Tap → Create story. Tick images or videos to include in the story and tap DONE. Enter a title for the story and tap CREATE. To add images or videos to a story, select a story and tap ADD ITEMS. To remove images or videos from a story, select a story, tap → Edit, tick images or videos to remove, and then tap → Remove from story.
Applications Deleting multiple images and videos 1 2 3 On the main Gallery screen, tap and hold an image or a video to delete. Tick the images or videos to delete. Tap DELETE. Sharing images or videos Select an image or a video, tap Share at the bottom of the screen, and then select a sharing method. Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access. You can set the device to game mode to play games more easily.
Applications Using Game Launcher 1 On the Apps screen, tap Settings → Advanced features → Games → Game Launcher and tap the switch to activate it. Game Launcher will be added to the Home screen and the Apps screen. When you deactivate the feature, Game Launcher will be removed from the Home screen and the Apps screen. 2 3 On the Apps screen, tap Game Launcher. Tap a game from the games list. Games downloaded from Play Store and Galaxy Apps will be automatically shown on the game launcher screen.
Applications Using Game Tools You can set the Game Tools icon to be displayed as a floating icon on game screens. On the Apps screen, tap Settings → Advanced features → Games and tap the Game Tools switch to activate it. While playing a game, tap To move the icon, tap to display the game tools. and drag it to a new location. To hide the icon from the current game screen, tap and hold of the screen.
Applications Samsung Notes Introduction Create notes by entering text from the keyboard or by writing or drawing on the screen with the S Pen. You can also insert images or voice recordings into your notes. Creating notes 1 On the Apps screen, tap Samsung Notes → ALL → . You can also open the Air command panel and tap the Create note shortcut. 2 Select an input method from the toolbar at the top of the screen and compose a note.
Applications Composing notes in handwriting mode On the note composer screen, tap Pen to write or draw with the S Pen. Selection mode Undo Eraser mode Redo Pen mode Changing the pen settings When writing or drawing on the screen, tap colour. to change the pen type, line thickness, or pen Change the pen type. Change the line thickness. Select a new colour using the colour picker. Change the pen colour. Using the line eraser 1 When you want to erase handwriting from a note, tap 101 .
Applications 2 Tap an area to erase. The whole line on the area will be erased. The line eraser can erase your note line by line. • To only erase the area you touch with the S Pen, tap once more and tap Erase touched area. You can adjust the size of the eraser by dragging the size adjustment bar. • To clear the note, tap ERASE ALL. • You can also erase an area in pen mode by tapping it while pressing and holding the S Pen button.
Applications 3 Edit the input using the available options. • Cut: Cut out the input. To paste it to another location, tap and hold the location, and then tap Paste. • Copy: Copy the input. To paste it to another location, tap and hold the location, and then tap Paste. • Delete: Delete the input. • To front: Send the input to the front. • To back: Send the input to the back. Painting with brushes On the note composer screen, tap Brush to paint with various brushes.
Applications Pinning a note to the Home screen Pin a note to the Home screen to quickly view it or open and edit it. 1 2 3 On the Apps screen, tap Samsung Notes. Tap ALL, or tap COLLECTIONS and select a category. Select a note and tap → Pin to home screen. The note will be added to the Home screen. On the Home screen, tap and hold a note to move or resize it. To replace the note with another one, tap → CHANGE NOTE. Deleting notes 1 2 3 On the Apps screen, tap Samsung Notes.
Applications PEN.UP Introduction PEN.UP is a social network service for sharing artwork drawn with the S Pen. Post your artwork, view others’ artwork, and get useful drawing tips. View your recent activity history. Your profile View artwork by category. Post your artwork. You can sign in to PEN.UP with your Samsung or Google account or other SNS accounts.
Applications Posting your artwork Post your artwork created in Samsung Notes or other drawing apps to PEN.UP. 1 2 On the Apps screen, tap Samsung → PEN.UP → . Add your artwork to post and enter a title, description, and hashtag. Add your artwork to post. Enter a title. Enter a description. Add hashtags. Select where to post the artwork. Select a category. Share your artwork with your other SNS accounts. 3 Tap POST.
Applications Viewing artwork Select a post you want to view. While viewing artwork, you can add comments or set it as a favourite. You can also download artwork or set one as your wallpaper. Set the artwork as a favourite. View the users who like the artwork. View comments and add a comment. Repost the artwork. To download artwork, tap → Save artwork. Downloaded artwork will be saved in Gallery. You can only download artwork permitted by owners.
Applications 3 Enter event details. Enter a title. Set a start and end date for the event. Select a calendar to use or sync with. Set an alarm. Enter the location of the event. Add a note. Attach a map showing the location of the event. Add more details. 4 Tap SAVE to save the event. Creating tasks 1 2 3 4 Tap Calendar on the Apps screen. Tap VIEW → Tasks. Tap and enter task details. Tap SAVE to save the task.
Applications Samsung Flow Introduction Samsung Flow allows you to easily connect your tablet to your smartphone. You can share contents between the connected devices. Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow is not installed, download it from Galaxy Apps or Play Store. • This feature is only available on some Samsung Android devices. • To use this feature, you must register your fingerprint on your smartphone.
Applications My Files Access and manage various files stored in the device. On the Apps screen, tap Samsung → My Files. View files that are stored in each storage. You can also view files in your device or a memory card by category. To free up the device’s storage, tap → Manage storage usage → CLEAN NOW. To search for files or folders, tap the search field, and then enter a keyword. Alternatively, tap , and then speak a keyword.
Applications WORLD CLOCK On the Apps screen, tap Clock → WORLD CLOCK. Creating clocks Tap , enter a city name or select a city from the globe, and then tap ADD. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE. STOPWATCH 1 2 On the Apps screen, tap Clock → STOPWATCH. Tap START to time an event. To record lap times while timing an event, tap LAP. 3 Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET.
Applications Calculator Perform simple or complex calculations. Tap Calculator on the Apps screen. To clear the history, tap CLEAR HISTORY. Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Accounts for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
Applications Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Duo Have video calls with others. Google Search quickly for items on the Internet or your device.
Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap . Connections Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. • Your device uses a non-harmonised frequency and is intended for use in all European countries.
Settings 3 Tap CONNECT. • Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, select it from the list of networks and tap FORGET. • If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature or the wireless router. WI-FI DIRECT Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
Settings 3 4 Tap Share → Wi-Fi Direct and select a device to transfer the image to. Accept the Wi-Fi Direct connection request on the other device. If the devices are already connected, the image will be sent to the other device without the connection request procedure. Ending the device connection 1 2 On the Settings screen, tap Connections → Wi-Fi. Tap WI-FI DIRECT. The device displays the connected devices in the list. 3 Tap the device name to disconnect the devices.
Settings Pairing with other Bluetooth devices 1 On the Settings screen, tap Connections → Bluetooth, and then tap the switch to activate it. The detected devices are listed. 2 Select a device to pair with. If the device you want to pair with is not in the list, request that the device turns on its visibility option. Refer to the other device’s user manuals. Your device is visible to other devices while the Bluetooth settings screen is open.
Settings Unpairing Bluetooth devices 1 On the Settings screen, tap Connections → Bluetooth. The device displays the paired devices in the list. 2 3 Tap next to the device name to unpair. Tap Unpair. Tablet visibility Allow other devices to find your device to share content with you. When this feature is activated, your device will be visible to other devices when they search for available devices using their Transfer files to device option.
Settings Limiting data usage Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. 1 On the Settings screen, tap Connections → Data usage → Billing cycle, and then tap the Data limit switch to activate it. 2 3 Tap Data limit, enter the limit, and then tap SET. Tap Data warning, enter a data usage alert level, and then tap SET. The device will alert you when the warning level is reached.
Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. 1 On the Settings screen, tap Connections → Mobile hotspot and tethering → Mobile hotspot. 2 Tap the switch to activate it. The icon appears on the status bar. Other devices can find your device in the Wi-Fi networks list. To set a password for the mobile hotspot, tap → Configure Mobile hotspot and select the level of security. Then, enter a password and tap SAVE.
Settings Location Change settings for location information permissions. On the Settings screen, tap Connections → Location. • Locating method: Select a network to use for locating your device. • Improve accuracy: Set the device to use the Wi-Fi or Bluetooth feature to increase the accuracy of your location information, even when the features are deactivated. • RECENT LOCATION REQUESTS: View which apps request your current location information and their battery usage.
Settings Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. 1 On the Settings screen, tap Connections → More connection settings → Printing → DOWNLOAD PLUG-IN. 2 3 4 Search for a printer plug-in in Play Store. Select a printer plug-in and install it. Select the printer plug-in and tap the switch to activate it. The device searches for printers that are connected to the same Wi-Fi network as your device. 5 Select a printer to add.
Settings Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections → More connection settings → Download booster. • This feature may not be supported by some devices. • You may incur additional charges when downloading files via the mobile network. • When you download large files, the device may heat up.
Settings • Touch sounds: Set the device to sound when you select an app or option on the touchscreen. • Screen lock sounds: Set the device to sound when you lock or unlock the touchscreen. • Charging sound: Set the device to sound when it is connected to a charger. • Vibration feedback: Set the device to vibrate when you tap actions, such as tapping and holding items. or and for other • Dialling keypad tones: Set the device to sound when you tap the buttons on the keypad.
Settings • Screen mode: Change the screen mode to adjust the display’s colour and contrast. • Screen zoom and font: Change the screen zoom setting or font size and style. • Home screen: Customise the Home screen by adding, deleting, or rearranging Home screen panels, and more. Refer to Home screen options for more information. • Icon frames: Set whether to display shaded backgrounds to make icons stand out. • Status bar: Customise the settings for displaying notifications or indicators on the status bar.
Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or impact to the device may cause unintended input for some features. • S Pen: Change the settings for using the S Pen. Refer to S Pen features for more information about Air command, Air view, and Screen off memo. • Accessories: Change the accessory settings.
Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, RAM, and system security. You can also automatically optimise the device with a tap of your finger. Battery Device security Storage Memory Using the quick optimisation feature On the Settings screen, tap Device maintenance → FIX NOW or OPTIMISE NOW. The quick optimisation feature improves device performance through the following actions. • Clearing some memory.
Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device maintenance → Battery. • The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. • You cannot receive notifications from apps that use power saving mode.
Settings Memory On the Settings screen, tap Device maintenance → Memory. To speed up your device by reducing the amount of RAM you are using, tick apps from the apps list, and tap CLEAN NOW. Device security Check the device’s security status. This feature scans your device for malware. On the Settings screen, tap Device maintenance → Device security → SCAN DEVICE. Apps Manage the device’s apps and change their settings.
Settings • Fingerprints: Register your fingerprint to the device to secure the device or sign in to your Samsung account. Refer to Fingerprint recognition for more information. • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • Unknown sources: Set the device to allow the installation of apps from unknown sources.
Settings • This feature may not be available depending on the region or service provider. • Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device. The likelihood of the fingerprint sensor confusing two different fingerprints is very low. However, in rare cases where separate fingerprints are very similar the sensor may recognise them as identical.
Settings Registering fingerprints 1 2 On the Settings screen, tap Lock screen and security → Fingerprints. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one. 3 4 Place your finger on the Home key. After the device detects your finger, lift it up and place it on the Home key again. Repeat this action by moving your finger upwards or downwards until the fingerprint is registered. Deleting fingerprints You can delete registered fingerprints.
Settings Using fingerprints to sign in to accounts You can use your fingerprints to sign in to webpages that support password saving. This feature is only available for webpages that you access via the Internet app. 1 2 3 4 5 6 On the Settings screen, tap Lock screen and security → Fingerprints. Unlock the screen using the preset screen lock method. Tap the Web sign-in switch to activate it. Open a webpage that you want to sign in to with a fingerprint.
Settings Cloud and accounts Introduction Sync, back up, or restore your device’s data using Samsung Cloud, or reset your device. You can also register and manage accounts, such as your Samsung account or Google account, and transfer data to or from other devices via Smart Switch. Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset.
Settings Accounts Add your Samsung and Google accounts, or other accounts, to sync with. Adding accounts Some apps used on your device require a registered account. Create accounts to have the best experience with your device. 1 2 3 On the Settings screen, tap Cloud and accounts → Accounts → Add account. Select an account service. Follow the on-screen instructions to complete the account setup. To sync content with your accounts, select an account and select items to sync.
Settings Adding users 1 2 On the Settings screen, tap Cloud and accounts → Users. Tap Add user or profile → OK → SET UP NOW. The device will switch to a new user account and the default locked screen will appear on the screen. 3 Unlock the device and follow the on-screen instructions to complete the account setup. Switching users Tap the user account icon at the top of the locked screen or the notification panel, and then select an account to switch to.
Settings Backup and restore Change the settings for managing settings and data. On the Settings screen, tap Cloud and accounts → Backup and restore. SAMSUNG ACCOUNT • Backup settings: Back up your personal information and app data to Samsung Cloud. You can also set the device to automatically back up data. • Restore: Restore previously backed up personal information and app data from Samsung Cloud. GOOGLE ACCOUNT • Back up my data: Set the device to back up settings and app data to the Google server.
Settings • Direction lock: Change the directional combination settings for unlocking the screen. • Direct access: Set the device to open selected accessibility menus when you press the Home key three times quickly. • Notification reminder: Set the device to alert you to notifications that you have not checked at the interval. • Answering and ending calls: Set the device to answer or end calls by pressing Home or Power key and using voice commands.
Settings Software update Update your device’s software or change the update settings. On the Settings screen, tap Software update. • Download updates manually: Check for and install updates manually. • Download updates automatically: Set the device to download updates automatically when connected to a Wi-Fi network. • Scheduled software updates: Set the device to install downloaded updates at a specified time.
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled, you must enter the password you set for the device.
Appendix The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. • The touchscreen may malfunction in humid conditions or when exposed to water. • Restart your device to clear any temporary software bugs.
Appendix Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialling. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call • Ensure that you are not covering the built-in microphone. • Ensure that the microphone is close to your mouth. • If using a headset, ensure that it is properly connected.
Appendix The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced. • Battery consumption increases when you use messaging features or some apps, such as games or the Internet.
Appendix Photo quality is poorer than the preview • The quality of your photos may vary, depending on the surroundings and the photography techniques you use. • If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.
Appendix A connection is not established when you connect the device to a computer • Ensure that the USB cable you are using is compatible with your device. • Ensure that you have the proper driver installed and updated on your computer. • If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. Your device cannot find your current location GPS signals may be obstructed in some locations, such as indoors.
Appendix Removing the battery • To remove the battery, contact an authorised service centre. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy. • For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and/or result in the device being unsafe.
Copyright Copyright © 2017 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
