SM-R380 User Manual www.samsung.
About this manual You can use this Gear as a companion device to some Samsung Android™ mobile devices. This user manual is specially designed to explain applications and features that are available when the Gear is connected to a mobile device. • Please read this manual before using the Gear to ensure safe and proper use. • Descriptions are based on the Gear’s default settings. • Images and screenshots may differ in appearance from the actual product.
About this manual Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Note: notes, usage tips, or additional information Copyright Copyright © 2014 Samsung Electronics This guide is protected under international copyright laws.
Table of Contents Getting started 6 6 7 8 10 13 14 17 18 19 21 21 21 21 33 35 35 About Gear 2 Package contents Device layout Button Charging the battery Wearing the Gear Replacing the strap Turning the Gear on and off Notices for using Bluetooth Connecting the Gear to a mobile device Locking and unlocking the Gear Adjusting the brightness of the display Adjusting the volume Switching to silent mode Applications 37 38 39 40 40 41 44 45 47 48 52 53 54 55 55 56 57 58 58 58 59 61 Basics 22 22 26 30 30 31 31
Table of Contents Settings 62 62 62 63 63 64 64 64 64 65 65 65 Clock Wallpapers Notifications Sound Display Bluetooth Blocking mode Double press Privacy lock Profile Reset Gear Gear info Gear Manager 66 66 66 67 67 68 68 69 70 70 72 Launching Gear Manager Connecting a new Gear Configuring the Gear settings Home screen styler S Health Notifications My apps Samsung Apps Find my Gear Settings Help Troubleshooting 5
Getting started About Gear 2 When you connect the Gear 2 (also referred to as Gear) to your mobile device, you can use the Gear to view call logs or set alarms. You can use mobile devices more conveniently by connecting to various applications with the Gear. Set your exercise programme and manage your health by connecting the Gear to a mobile device. To connect your Gear to a mobile device, install Gear Manager on the mobile device. Search for Gear Manager from Samsung Apps or visit apps.samsung.
Getting started Device layout Gear Infrared LED/Camera Power button Speaker Charging terminals Heart rate sensor Microphone • Humidity and liquids may damage your Gear. Keep your Gear dry. • Ensure that the strap is kept clean. Contact with contaminants, such as dust and dye, can cause stains on the strap that may not be fully removed. • Do not use a screen protector. This causes touch screen sensor malfunctions. • Do not allow water to contact the touch screen.
Getting started Charging dock Charging terminals Multipurpose jack Button Button Function • Press and hold to turn the Gear on or off. Power • Press to move to the Clock screen. • Press to lock the Gear on the Clock screen. • Press and hold for more than 7 seconds to reset the Gear.
Getting started Maintaining water and dust resistance The device may be damaged if water or dust enters the device. Follow these tips carefully to prevent damage to the device and to maintain the water- and dust-resistant performance of the device. • Do not immerse the device in water deeper than 1 m and keep it submerged for more than 30 minutes. • Do not expose the device to water moving with force, such as water running from a tap, ocean waves, or waterfalls.
Getting started Charging the battery Charge the battery before using the Gear for the first time. A computer can be also used to charge the Gear by connecting them via the USB cable. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the Gear. • When the battery power is low, the battery icon appears empty. • If the battery is completely discharged, the Gear cannot be turned on immediately when the charger is connected.
Getting started 2 3 Place the Gear on the charging dock with the charging terminals facing each other. Plug the small end of the charger cable into the multipurpose jack of the charging dock. Then, plug the large end of the charger into an electric socket.
Getting started After fully charging, disconnect the Gear from the charging dock. Connecting the charger improperly may cause serious damage to the Gear. Any damage caused by misuse is not covered by the warranty. • While charging, some features are not available. • If the Gear receives an unstable power supply while charging, the touch screen may not function. If this happens, unplug the charger from the Gear. • While charging, the Gear may heat up.
Getting started About using battery • Battery operating time is affected by device usage patterns and the condition of the battery. • The battery is a consumable item. Battery life can be reduced when multiple applications or features are running simultaneously. Also, even if the device is not being used, battery life may be reduced. • The battery is consumable and the useful charge will get shorter over time. • Battery power can also be affected when you play high-definition video.
Getting started 2 Open the clasp, fit the strap to your wrist with the pin, and press the buckle to close. 2 Pin 1 To measure your heart rate more accurately with the Gear, wear the Gear firmly around your lower arm just above the wrist. Refer to ‘Wearing the Gear’ for details. Replacing the strap Detach the strap from the Gear to replace it with a new one. 1 Slide the latch on the strap inwards.
Getting started 2 Detach the end of the strap from the Gear. 3 On the new strap, insert one side of the pin into the recess at the side of the Gear.
Getting started 4 Slide the latch on the strap inwards. Then, insert the pin into the recess at the other side of the Gear. 2 1 If you are fitting a strap that is not manufactured by Samsung refer to the image below. Insert one end of the pin into a recess and press the other end of the pin inwards. Press the pin inwards using your finger or a tool, such as a small flat-tip screwdriver. Then, while pressing the pin inwards move the strap into position between the device’s recesses.
Getting started Turning the Gear on and off When you turn on the Gear for the first time, follow the on-screen instructions. The instructions describe how to connect the Gear to a mobile device and to set up the Gear. Press and hold the Power button for a few seconds to turn on the Gear. A pop-up window appears providing on-screen instructions that prompt you to download and install Gear Manager. You can use the Gear only after Gear Manager is installed on the mobile device.
Getting started Notices for using Bluetooth • To avoid problems when connecting your Gear to another mobile device, place the devices close to each other. • Ensure that your Gear and the other Bluetooth device are within the Bluetooth connection range (10 m). The distance may vary depending on the environment the devices are used in. • Ensure that there are no obstacles between your Gear and a connected mobile device, including human bodies, walls, corners, or fences.
Getting started Connecting the Gear to a mobile device Install Gear Manager on the mobile device and connect the Gear to the device via Bluetooth. • You cannot install Gear Manager on mobile devices that do not support Gear syncing. Ensure that your mobile device is compatible with a Gear. • You can connect only one mobile device to one Gear. You cannot use multiple Gears at the same time. 1 2 3 4 5 6 Gear Turn on the Gear. Gear Read the download information in the pop-up window and tap Next.
Getting started Gear When the connection window appears, tap OK. 7 8 Mobile device The Install window opens. Mobile device Read and agree to the terms and conditions, and follow the on-screen instructions. • When the devices are connected, Gear Manager launches on the mobile device. Then, on the Gear, read the on-screen information about the pedometer and tap OK. The Clock screen appears on the Gear. • The Gear Manager application guide opens. • You can adjust the Gear’s configuration in Gear Manager.
Getting started Locking and unlocking the Gear When not in use, lock the Gear to prevent unwanted operation. Pressing the Power button on the Clock screen turns off the screen and puts the Gear into lock mode. The Gear automatically gets locked if it is not used for a specified period. To unlock the Gear, press the Power button. Adjusting the brightness of the display You can adjust the display’s brightness on the Gear to suit the environment.
Basics Viewing mobile device connection status and battery status Scroll left or right on the Home screen and tap Settings. The following icons provide information about the status of the Gear. These icons appear at the top of the screen. Icon Meaning Mobile device connected Mobile device disconnected Battery power level Using the touch screen Use only fingers to use the touch screen. • Do not allow the touch screen to come into contact with other electrical devices.
Basics Finger gestures Tapping To open an application, to select a menu item, or to press an on-screen button, tap it with a finger. Tapping and holding Tap and hold the screen with two fingers to open a list of recently-used applications.
Basics Double-tapping Double-tap on an image to zoom in a part. Double-tap again to return. To check the current status of the Gear and view the remaining battery power, double-tap anywhere on the screen with two fingers. You can also adjust the volume and the brightness of the display.
Basics Flicking Flick left or right on the Home screen or the Apps screen to see another panel. Flick you finger down from the top of the screen while using apps to returns to the previous page. Pinching Spread two fingers apart on an image to zoom in a part. Pinch to zoom out.
Basics Viewing the Home screen View the Gear’s Home screen when you connect it to the mobile device. It displays the clock, shortcuts to applications, and others. The Home screen can have multiple panels. To view other panels, scroll left or right. Home screen panels 2 1 3 4 5 Available applications and the arrangement of applications may vary depending on the software version. Number Application or feature WatchON Remote Use the Gear as a remote control for a TV or set-top box.
Basics Number Application or feature Pedometer Count the steps that you take each day and send the total to the connected device. Exercise 2 Set exercise goals and measure the exercise you do and calories you burn. Heart Rate Measure and record your heart rate. Sleep Monitor your sleep patterns and record how much sleep you get. Clock 3 View the current date and time. You can also launch Camera, Pedometer, or Settings.
Basics Number Application or feature Apps Launch applications installed on the Gear. Camera Take photos or videos and send them to the connected mobile device. 5 Settings Configure the Gear by setting items, such as the clock background, display settings, and Bluetooth feature. Controls View the connection status and remaining battery life. Adjust the volume and display brightness. Using the Clock screen While using the Gear, press the Power button to open the Clock screen.
Basics Editing Home screen icons Rearranging the location of icons On the Home screen, tap and hold an icon and drag it to the desired location. Deleting icons On the Home screen, tap and hold an icon and drag it to the rubbish bin icon. You cannot delete icons on the Clock panel. Managing panels Customise the Home screen by adding, removing, or moving panels. Adding a new panel To add a new panel to the Home screen, tap and hold an icon. Then, drag it to .
Basics Apps screen The Apps screen displays icons for all applications. On the Home screen, tap Apps to open the Apps screen. To view other panels, scroll left or right. Rearranging applications On the Apps screen, tap and hold an application and drag it to the desired location. Adding shortcuts On the Apps screen, tap and hold the desired icon. Then, drag it to the Home icon at the top of the screen. Release your finger when the colour of the Home icon changes to orange.
Basics Securing the Gear Prevent others from using or accessing personal data and information stored in the Gear when it is disconnected from the mobile device. You can set a PIN to secure the Gear. Setting a PIN On the Home screen, tap Settings → Privacy lock → Privacy lock → PIN. Follow the on-screen instructions to set a PIN with at least four numbers. If you set an unlock PIN, the Gear will lock automatically when it disconnects from the mobile device.
Basics During a call You can select from the following actions: • : Adjust the volume by tapping • / • → : Turn off the microphone so that the other party cannot hear you. • → : Open the keypad. • → : Switch to a Bluetooth headset if it is connected to the mobile device. • → or . : Disconnect your Gear and continue the call on the mobile device. : End the current call. Answering a call When a call comes in, drag to the right.
Basics Using notifications Stay up-to-date with a variety of events, such as missed calls or new messages, received on the connected mobile device. If a message includes long text or attachments, check the message details on your connected mobile device. Checking notifications Checking notifications immediately When a notification is received, information about the notification, such as type and the time it was received, appears on the screen. When a notification appears, tap it to view details.
Basics 2 Select a notification type. 3 Select a notification to view the details. Notification details screen 4 In the notification’s detailed view, tap to use additional features: • Reply: Reply to the message using message templates, S Voice, or emoticons. • Show on device: View the message on the connected mobile device. • Delete: Delete the message. • You can receive notifications on the Gear for selected items.
Basics Transferring files Move audio, video, images, or other types of file from a computer to the Gear, or vice versa. 1 2 3 4 Connect the Gear to the computer using the USB cable. On the computer, open the Computer folder and double-click Gear 2 (XXXX) → Gear. Select a file on the computer and copy it to the desired storage location on the Gear. Disconnect the USB cable. • Do not disconnect the Gear and the USB cable while transferring files. Doing so may damage the Gear or result in data loss.
Basics 3 4 Tap Software update → Update. Read the information in the pop-up window and tap OK. The Gear automatically upgrades the software when a new version is available. Upgrading with Samsung Kies Download the latest Samsung Kies from the Samsung website. Launch Samsung Kies and connect the Gear to the computer. Samsung Kies automatically recognises the Gear and shows available updates in a dialogue box, if any. Click the Update button in the dialogue box to start upgrading.
Applications S Voice Use this application to command the Gear by voice to perform various features. Tap S Voice on the Home screen. • This application is not supported in some languages. • Before using this application, read and agree to the terms and conditions on the connected mobile device. You can use the following examples of spoken commands: • Open gallery • Call Lulu mobile • Check schedule Tips for better voice recognition • Speak clearly. • Speak in quiet places.
Applications Starting S Voice On the S Voice screen, say a voice command. When S Voice is launched and no voice commands are spoken within a specified period, the application enters standby mode. The microphone icon at the bottom of the screen changes to green. To use voice commands again, tap the microphone icon to exit standby mode. WatchON Remote Use this application to operate the Gear as a remote control for other devices with an infrared receiver.
Applications Gallery Use this application to view images and videos. Tap Gallery on the Apps screen. Viewing images Scroll left or right to view the next or previous image. Zooming in and out Use one of the following methods to zoom in while viewing an image: • Double-tap anywhere to zoom in. • Spread two fingers apart on any place to zoom in. Pinch your fingers together to zoom out, or double-tap to return. Playing videos Video files show the icon on the preview thumbnail.
Applications Sharing files When viewing a file, tap service. → Share to send it to others or share it via a social network To share multiple files at once, tap and hold the file to share on the file list screen. Then, add other files to share, and tap . Weather Use this application to view weather information on the Gear for the locations that are set on the connected mobile device. Tap Weather on the Apps screen. To view the weather information for the week, tap the screen.
Applications Health Management Applications Use the pedometer, sleep, exercise, and heart rate applications to monitor and manage your health and physical condition. When the Gear is synced with a compatible S Health application, you can use additional features. The additional features include checking your physical condition and exercise records, and more. Pedometer, Sleep, Exercise, and Heart Rate are intended for leisure, well-being and fitness purposes only and are not intended for medical use.
Applications The American College of Sports Medicine recommends that you see your doctor before engaging in vigorous exercise if two or more of the following apply: • You are a man older than age 45 or a woman older than age 55. • You have a family history of heart disease before age 55. • You smoke or quit smoking in the past six months. • You have not exercise for three months or more. • You are overweight or obese. • You have high blood pressure or high cholesterol.
Applications • The accuracy of the heart rate sensor may be diminished depending on measurement conditions and surroundings. • Use the HR feature only for measuring your heart rate. • Do not look directly at the heart rate sensor’s lights. Doing so may impair your vision. Please make sure children do not look directly at the lights. • Cold ambient temperatures may affect your measurement; during winter or cold weather, keep yourself warm when checking your heart rate.
Applications Pedometer On the step count screen, start the pedometer to count your steps and view the distance walked and burned calories. Before using this application: • If you have just purchased or have reset the Gear, read the on-screen information about the application and tap OK. • The pedometer automatically starts counting your steps when the Gear is connected to a mobile device. Counting steps 1 Tap Pedometer on the Home screen.
Applications Using additional features On the pedometer screen, tap to use additional features: • To view previous records, tap History. • To set your goal, tap Goal. • To reset the step count, tap Reset steps. • To share your records with others, tap Share via. • To view help information, tap Help. • You may experience a brief delay while the pedometer monitors your steps and then displays your step count.
Applications Recording sleep duration 1 2 3 Tap Sleep on the Home screen. Tap Start. The sleep duration appears on the screen when sleep recording starts. Tap Stop → OK to stop recording. Using additional features On the Sleep screen, tap to use additional features: • To view previous records, tap History. • To view help information, tap Help. Only records from the past thirty days are saved. You can view previous data on the mobile device where the S Health application is installed.
Applications Heart Rate Use this application to measure and record your current heart rate. You can plan and adjust your exercise based on the recorded heart rate. • The device’s heart rate measurement feature cannot be used for clinical or medical diagnosis. • For more accurate heart rate measurement, measure your heart rate when your body is not moving. To measure your heart rate during exercise, use the exercise feature.
Applications Using additional features On the heart rate measurement screen, tap to use additional features: • To view your heart rate records, tap History. • To view help information, tap Help. Only records from the past thirty days are saved. You can view previous data on the mobile device where the S Health application is installed. Exercise Use this application to set diet and calorie goals and plan your exercise programme.
Applications Monitoring exercise information 1 2 3 Tap Exercise on the Home screen. Select a type of exercise to monitor. You can select from Running, Walking, Cycling, or Hiking. Tap Start to start monitoring. You can view information, such as exercise time and distance, on the screen. Scroll left on the screen to view more information, such as burnt calories and speed. Launch Music Player.
Applications While monitoring your exercise information, tap to use additional features. Some features may not be available depending on the selected exercise type: • To view the exercise records, tap History. • To set exercise goals, tap Goal. • To receive coaching advice while exercising in running mode, tick Coaching. • To use the heart rate feature, tick Heart Rate. • Only records from the past thirty days are saved.
Applications 1 2 On the Home screen, tap Exercise → Running. Tap and tick Coaching. Tap Coaching to set TE, duration, and maximum heart rate. The following describes each TE level: • Easy: Maintain general health and improve your endurance. • Moderate: Maintain your basal fitness level and improve your cardiovascular endurance. • Improving: Improve your basal fitness level and cardiovascular endurance.
Applications Messages Use this application to view the messages received on the connected mobile device, call or reply to the sender using the Gear. Tap Messages on the Apps screen. Making a call To make a call to the sender, scroll right on the message in the list, or tap message navigation screen. → Call on the Replying to a message Tap on the message navigation screen, or tap → Reply. You can use user-defined phrases saved in Gear Manager, S Voice and emoticons in your reply.
Applications Music Player Use this application to listen to music saved on the Gear. Tap Music Player on the Home screen. Before using this application: If you have just purchased or have reset the Gear, read the on-screen information about the application and tap OK. Pairing with Bluetooth headsets 1 2 3 On the Home screen, tap Settings → Bluetooth. Tick Bluetooth to activate the Bluetooth feature. Tap BT headset and select a headset from the detected headsets list.
Applications Media Controller Use this application to play and control media files. You can launch the music player on the connected mobile device and control playback with the Gear. For other media files, start playback on the mobile device first. You can control playback of the currently-playing file from the Gear. 1 2 Tap Media Controller on the Apps screen. Tap to play media files on the connected mobile device. Increase the volume. Skip to the next file. Tap and hold to move forwards quickly.
Applications Stopwatch Use this application to measure the amount of elapsed time. 1 2 Tap Stopwatch on the Apps screen. Tap Start to time an event. • To record lap times, tap Lap. • To end timing, tap Stop. • To clear lap time records, tap Reset. Contacts Use this application to view the connected mobile device’s contacts list on the Gear. Tap Contacts on the Home screen. You can make a call or send a message to a contact by scrolling left or right on a contact entry.
Applications Voice Memo Use this application to record voice memos. The voice memos recorded on the Gear are transferred to the connected mobile device automatically. Tap Voice Memo on the Home screen. Recording voice memos Tap to start recording. Speak into the microphone at the bottom right of the Gear. Tap pause recording. Tap to finish recording. To cancel the recording tap . to Display the list of voice memos. Remaining recording time Start recording.
Applications Email Use this application to check emails received on the connected mobile device. Tap Email on the Apps screen. To open an email, select an email from the list and tap it. The email navigation screen will appear. Checking emails on the connected mobile device To check emails on the connected mobile device, tap tap → Show on device. on the email navigation screen, or Deleting emails On the Gear’s email navigation screen, tap You can also tap at once. Tap → Delete.
Applications Schedule Use this application to view the events scheduled on the connected device with the Gear. Tap Schedule on the Apps screen. Select an event from the list to view the details. Scroll left or right on the screen or tap the left and right arrows to change the date. Controls View the connection status and remaining battery life. Adjust the volume and display brightness. Tap Controls on the Home screen.
Applications Camera Use this application to take photos or videos. The Gear can save up to 50 photos and 9 videos. Use Gallery to view photos and videos taken with the Gear’s camera. Tap Camera on the Home screen. • The camera automatically shuts off when unused. • Make sure that the lens is clean. Otherwise, the Gear may not work properly in some modes that require high resolutions. • If your Gear saved 50 photos or 9 videos, you cannot take more photos or videos.
Applications Taking a photo with sound Use this mode to capture the ambient sound with a photo. Tap → Sound & shot → On. Scroll down from the top of the screen to return to the camera screen and tap the screen to take a photo. The Gear records 9 seconds of audio after taking the photo. To stop recording sound, tap the screen again. Viewing images After taking a photo, scroll left to view the image. Scroll right to return to the camera screen.
Applications Configuring settings for Camera Tap to configure the camera’s settings. Not all of the following options are available with both the still and video camera modes. • Focus mode: Select a focus mode. Auto is camera-controlled. Macro is used for very close objects. • Photo size / Video size: Select a resolution. Use a higher resolution for better quality. Higher resolutions take up more memory. • Sound & shot: Use this to take a photo with sound.
Settings Clock Change the clock type that appears on the Clock screen. On the Home screen, tap Settings → Clock. Scroll left or right on the screen to select a clock type. Wallpapers Change the colour of the Home screen. Or, set an image or photo stored in the Gear as wallpaper for the Home screen. On the Home screen, tap Settings → Wallpapers. Notifications Use the Gear to stay up-to-date with a variety of events, such as missed calls or new messages, received on the connected mobile device.
Settings Sound Change the settings for various sounds on the Gear. On the Home screen, tap Settings → Sound. • Volume: Adjust the volume level for various sounds, such as multimedia, ringtone, notifications, and system sounds. • Sound mode: Select Gear’s sound mode from sound, vibration, and mute. • Touch sounds: Set the Gear to make a sound when applications or options are selected on the touch screen. • Ringtones: Select a ringtone to alert you to incoming calls.
Settings Bluetooth Configure settings for the Bluetooth feature. On the Home screen, tap Settings → Bluetooth. • Bluetooth: Turn the Bluetooth feature on or off. • BT headset: Search for Bluetooth headsets and connect them to the Gear. • Make visible: Set the Gear to appear on other devices’ lists when they search for Bluetooth devices. Blocking mode Block all notifications except for alarm and timer notifications. On the Home screen, tap Settings → Blocking mode, and then select an option.
Settings Profile Create a profile by entering your physical information, such as sex and body size. On the Home screen, tap Settings → Profile, and then select an option. Reset Gear Reset settings to the factory default values and delete all data. Default applications are not deleted. On the Home screen, tap Settings → Reset Gear.
Gear Manager Launching Gear Manager This application allows you to connect to a mobile device and customise your Gear’s settings and applications. Also, you can use it to access the connected mobile device’s features. On the connected mobile device’s Apps screen, tap Gear Manager. Some features may not be available depending on the type of connected mobile device. Connecting a new Gear At the top of the Gear Manager screen, tap → Search for new devices.
Gear Manager Home screen styler Change the Gear’s Home screen settings. Tap Home screen styler on the Gear Manager screen. Wallpapers Change the colour of the Gear Home screen. Or, set an image or photo stored in the mobile device as wallpaper for the Gear Home screen. Tap Wallpapers on the Gear Manager screen. Select a wallpaper for the Home screen. The selected wallpaper is applied to the Gear’s Home screen. Clock You can change the clock types to be displayed on the Clock screen.
Gear Manager Notifications Stay up-to-date with a variety of events, such as missed calls or new messages, received on the connected mobile device. You can also configure settings for the notification feature. On the Gear Manager screen, tap Notifications, drag the Notifications switch to the right, and then tick items. • Limit notifications: Set notifications, such as calls or messages, not to be alerted via the Gear.
Gear Manager Transferring music files from the mobile device to the Gear You can transfer music files saved on the mobile device to the Gear. Tap next to Music Player, tap Send tracks to Gear, tap and hold a file, and then select files to transfer. To transfer the selected files to the Gear, tap Send. Transferring photos, videos, and voice memos from the Gear You can transfer files, such as photos, videos, and voice memo files, to mobile devices.
Gear Manager Find my Gear If you misplace the Gear, Gear Manager can help you find it. Tap Find my Gear on the Gear Manager screen. Tap Start, the Gear emits sounds and turns on the screen. This feature is available only when the Gear and the mobile device are connected. Settings Use this application to configure the Gear and set various options. Tap Settings on the Gear Manager screen. Backup and restore Back up the stored data on the Gear or restore backup data.
Gear Manager Using a wake-up gesture Set the Gear to recognise your gesture to wake up the Gear and show the clock or the last page you accessed when the screen is turned off. On the Settings screen, tap Wake-up gesture, and then drag the Wake-up gesture switch to the right. To select a preset screen to be shown when the screen turns on, tap Select screen shown. To wake up the Gear, raise the hand that is wearing the Gear and look at the Gear’s screen for a few seconds.
Gear Manager Setting up emergency contacts You can preset contacts to send a message to in an emergency. On the Settings screen, tap Manage Primary contacts → Create primary contact → Create new contact or Select from contacts. You can create a new contact or select from the contacts list. Some mobile devices do not support this feature. Setting security Set to allow or block the installation of applications from app markets other than Samsung Apps. On the Settings screen, tick Unknown sources.
Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your Gear. Your Gear does not turn on When the battery is completely discharged, your Gear will not turn on. Charge the battery completely before turning on the Gear. The touch screen responds slowly or improperly • If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.
Troubleshooting Another Bluetooth device cannot locate your Gear • Ensure that the Bluetooth wireless feature is activated on your Gear. • Reset your Gear and try again. • Ensure that your Gear and the other Bluetooth device are within the Bluetooth connection range (10 m). The distance may vary depending on the environment the devices are used in. If the tips above do not solve the problem, contact a Samsung Service Centre.
Troubleshooting Others cannot hear you speaking on a call • Ensure that you are not covering the built-in microphone. • Ensure that the microphone is close to your mouth. Sound echoes during a call Adjust the volume or move to another area. Audio quality is poor You may have connectivity problems due to issues with the mobile device’s network connections. The battery icon is empty Your battery is low. Recharge the battery.
Troubleshooting Your Gear is hot to the touch When you use applications that require more power or use applications on your Gear for an extended period of time, your Gear may feel hot to the touch. This is normal and should not affect your Gear’s lifespan or performance. Error messages appear when launching the camera Your Gear must have sufficient available memory and battery power to operate the camera application.
Troubleshooting Data stored on the Gear has been lost Always make backup copies of all important data stored on the Gear. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored on the Gear. A small gap appears around the outside of the Gear case • This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur. • Over time, friction between parts may cause this gap to expand slightly.
Some content may differ from your Gear depending on the region, service provider, or software version, and is subject to change without prior notice. www.samsung.com English (EU). 05/2014. Rev.1.
